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Resorts World Sentosa - Festive Hotel

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Resorts World Sentosa - Festive Hotel
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1,769 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
Malaysia
Reviewed yesterday NEW

the family room that i got was small . only able to fit 2 adult on the queen size bed. a upper bunk bed for a kid. a kind of sofa bed for another child. Sofa bed is not comfortable too . Linen provided for the sofa bed were having old stains. lucky we were spending most of out time...

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Helpful?
Thank laiyengmak
Reviewed 2 days ago NEWvia mobile

Book to stay at festive because of a relative wedding. Clean and child friendly. My boy loves the stay and even until now still talks abt the cable car he sees in the morning when he woke up. The only downside is the breakfast restaurant had to walk to the other end of the hotel instead of just at the...

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Helpful?
Thank Jiayi X
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Jiayi X, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us. We have noted that the location of our breakfast restaurant did not meet your expectations and we will definitely look...

Quezon City, Philippines
Reviewed 5 days ago NEW

Went here with my wife and we were amazed by this beautiful hotel. Check-in was quick, service is superb and place looks clean and internet is fast. No breakfast though but we bought something for the morning. Almost every place you want is just a walk or a train away. Love it!

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Helpful?
Thank junimon
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear junimon, Thank you for choosing to stay at Festive Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We certainly hope to welcome you back to...

Singapore
Reviewed 1 week ago

The room was perfect for our family of 6. At a glance, the deco was nice and the room looked the same as when we stayed here 3 years ago. We were very happy to be able to check in at 10.30am! That's a plus for customer service! But carpet felt grimy and the sheets were not clean, quite disappointing...

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Helpful?
Thank Christina H
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Christina H, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us and I am very happy that our team member was able to extend an early check in for you. We...

Hong Kong, China
Reviewed 1 week ago

Room is nice, location is close to USS. Unfortunately it takes a very long time if you want to queue to get back to the city or to other stations via sentosa express. Suggest to provide free shuttle (from hotel entrance) to the city and sentosa beach. Buffet breakfast was terrible. Food is not supplying enough. There is even not...

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Helpful?
Thank hidanii2
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear hidani2, Thank you for choosing to stay at Festive Hotel and for taking the time to provide your feedback about your recent stay. With regards to the free shuttle , I am pleased to inform you that we do have a complimentary shuttle service to the city which is the RWS 8 and as well as the shuttle to...

Singapore
Reviewed 3 weeks ago via mobile

I have been to 4 of the RWS Hotels in Sentosa Singapore and among them, I would rank Festive to be the top. This is my 6th visit since it has opened and I must say I am overall satisfied with the rooms here. I used to stay at the family deluxe room where you will have a king bed,...

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Helpful?
2Thank jglin
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear jglin, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us and I am very happy that Lenten was able to create a memorable experience for you. Your comments are very valuable...

Melbourne, Australia
Reviewed 3 weeks ago

I say it is the beginning of paradise, because I found my Sentosa experience to be not as relaxing as I'd wanted. But that is not the Hotel's fault. To be totally relaxing I'm looking for beaches and the crashing of waves, which I got later on in my trip. What is in control of the hotel is WIFI access....

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Helpful?
Thank Adam_Murrray
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Adam_Murrray, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us and I am very happy that our staff was able to create a memorable experience for you. We noted that there...

Reviewed 4 weeks ago

PRO The rooms were a decent size. The hotel was able to accommodate our request for adjoining rooms. The location was ok, based within Resorts World but a reasonable distance from the attractions. A long way for small children to walk; recommend bringing a stroller! CON Service was poor. Hotel appeared to be understaffed as the staff that were present...

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Helpful?
1Thank Andy H
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Andy H, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve....

Mumbai (Bombay), India
Reviewed 5 weeks ago

Excellent hotel and service and located very well at Sentosa. Comfortable stay. We had booked 2 rooms and on request, the rooms provided were next to each other and had a internal door for access. This was helpful since we had our friend's children traveling along. Stayed here for 3 nights - much needed to cover most of the attractions,...

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Helpful?
Thank Loveetha
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Loveetha Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us. We certainly hope to welcome you back to Festive Hotel again in the near future. Yours Sincerely, Wilson Lim Director of...

Singapore, Singapore
Reviewed 5 weeks ago

This is probably the worse staycation I have in hotels in Sentosa so far. It was my daughter's birthday and as usual, we brought her to a staycation in Sentosa. Having stayed in various hotels in the island, we decided to give Festive Hotel a try. They have a family king room so that's something appealing to us when we...

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Helpful?
Thank AlanErdinger
FestiveHotel, Director of Rooms at Resorts World Sentosa - Festive Hotel, responded to this review

Dear AlanErdinger, Greetings from Festive Hotel! First and foremost, please accept our sincerest apologies for the unpleasant experience during your last stay. These are definitely not the experiences which we expect any guest from Resorts World Sentosa to bring away with them after their vacation with us. Our team is constantly paying close attention to the details that affect the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel™ makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just a 5-minute walk away. ... more   less 

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $176 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 447
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Sentosa Island
#10 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from Resorts World Sentosa - Festive Hotel staff and other travelers.
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Questions? Get answers from Resorts World Sentosa - Festive Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request for rooms near elevators as you will definetely get tired of roaming around Sentosa. (:”
 of 5 bubbles junimon, 5 days ago | Read review
“Rooms further away from the lifts are quieter”
 of 5 bubbles ChristinaLaurana, 1 week ago | Read review
“Higher rooms have better views”
 of 5 bubbles Adam_Murrray, 3 weeks ago | Read review
“Ask for a high floor. Even number rooms over look the pool, odd numbers do not.”
 of 5 bubbles MM693, Jan 7, 2017 | Read review
“higher floors have good view. Either you will get the pool view or the harbour view. Both are good views to have.”
 of 5 bubbles DhavalKatira, Dec 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question