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Resorts World Sentosa - Festive Hotel

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Resorts World Sentosa - Festive Hotel
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1,670 Reviews from our TripAdvisor Community

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Showing 1,494: English reviews
Mumbai (Bombay), India
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed at Festive hotel recently on a family visit to Sentosa resort. Location: very convenient, as its right in the middle of all the Sentosa attractions Rooms: Good clean and spacious rooms Service: Was average. The ice machine on our floor wasnt working, so we requested some ICE from the hotel. It took them a long time to deliver... More 

Helpful?
Thank Rahul L
Singapore, Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We pay for a sufficient amount of money to make sure we have an enjoyable stay. However the cleanliness of the room is really not up to the standard! This is a 5* hotel in Sentosa Resorts World Singapore, one of our touristy spots in Singapore. I really think that lots of improvements is needed in order not to shame... More 

Helpful?
Thank Lalalatravel

Travelers are raving about these Sentosa Island hotels

Singapore, null, Singapore
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is catered more for family, the room has a bed for child and it is so cute! The room concept is very conducive for family with kids and the pool is nice! Very convenient if you are exploring sentosa/ resorts world area but not to the town.

Helpful?
Thank Winnieseah
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Winnieseah Greetings from Resorts World Sentosa – Festive Hotel! Thank you so much for your kind comments. Your comments are very much valued. We are very delighted to know that you and your family had an enjoyable stay with us. We certainly hope to welcome you back to Festive Hotel again in the near future. Yours Sincerely, Lenten Velez... More 

Dammam, Saudi Arabia
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is very nice. Lovely rooms and its kids sleeping area is amazing. Kids loved it climbing the overhead bed and it's really comfy. Food is good and the location makes it perfect to visit universal studio and other attractions within the Sentosa premises. Loved it!!

Helpful?
1 Thank shadaaaab
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear shadaaaab Greetings from Resorts World Sentosa – Festive Hotel! Thank you for your positive comments. I am so glad to hear that you and your family enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Yours Sincerely, Lenten Velez Guest Services Manager... More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall feel the hotel bit old esp the furnishings. Bath tubs also stains. Sofa beds not very attractive to kids. Only the bunk bed is an attraction for my kids, which they fighting to sleep on. Feel some refurbishment should be done. Walk to Universal studio is also bit far and tiring for kids. Would be nice if shuttles can... More 

Helpful?
Thank AnnKL_13
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear AnnKL_13 Greetings from Festive Hotel Singapore! We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. Our team is constantly paying close attention to the details that affect the living comfort of all our guests. We appreciate your constructive feedback and allowing us to... More 

Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were greeted well by the frontline staffs. Check-in was smooth n warm. My wife, kids and I were pleasantly surprised by their children amenities! Their little birthday cake made my daughter's day.. Thank you Festive Hotel! The family room though, with much regret, was totally the opposite. Floor was dusty. My kid's socks went dirty almost instantly. They started... More 

Helpful?
Thank Muhammad Fadly A
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Muhammad Fadzly A Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.. Please allow us the opportunity to discuss these issues with you further. We can be contacted directly... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed with family and kids in this hotel for a staycation during the Sep holiday. This is the first time I stayed in Resort World hotel and was a bit disappointed at the quality of the facility inside the hotel. The rooms feel old and lack of maintenance. The towels are very used; the door handles, tables, beds feel shaky.... More 

Helpful?
Thank Gang Y
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Gang Y, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. I'm sorry to hear the rooms and the facilities weren't up to the standard you've come to expect from us. We would welcome an opportunity to discuss these issues with you further and can be contacted... More 

Nairobi, Kenya
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The location of the hotel is great just five min walk to universal studios and about 20mins to changi airport so it was perfect for our short trip. Checkin was quick and they Welcomed the kids with goody bags nice treat. room was too small beds take up all the space tricky getting round the room.The sofa bed was very... More 

Helpful?
Thank abdulnaseemd
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear abdulnaseemd, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We noted that there... More 

Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The check-in staff, Fiona, was very friendly and helpful when we checked in earlier than the 3pm check-in time at around 12pm. She surprised us with even gifts for our children. The children enjoyed the family room with a loft bed, a sofa bed and queen size bed. Sleeps a family of 4 comfortably. We were able to enjoy the... More 

Helpful?
Thank KohCWei
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear KohCWei, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us and I am very happy that our staff was able to create a memorable experience for you. We certainly hope to... More 

Kuala Lumpur, Malaysia
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This may not be a totally fair perspective as I write as a business traveller rather than a family guy with kids to enjoy the facilities, which is namely the theme park just across the hotel. As for convenience, the access to the theme park is superb. However, for a business traveller, the issues I have is that they provide... More 

Helpful?
Thank RenWater70
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear RenWater70, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We are very delighted to know that the family had enjoyed the resort and the attractions. Unfortunately, it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel™ makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just a 5-minute walk away. ... more   less 

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $190 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 387
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Sentosa Island
#9 Luxury Hotel in Sentosa Island
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