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Resorts World Sentosa - Hard Rock Hotel Singapore

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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,872 Reviews from our TripAdvisor Community

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Showing 1,621: English reviews
Tbilisi, Georgia
Reviewed 2 days ago NEW

Lovely hotel. The ideal position. Sentosa Island is a great place for recreation and entertainment - Amusement park, aquarium, casinos, restaurants perfect with Michelin stars. Number of super with the ideal bed and pillows. lovely pool. Number of super with the ideal bed and pillows. lovely pool. I envy people who are coming here to relax.

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1Thank archil a
Vancouver, Canada
Reviewed 5 days ago NEWvia mobile

Stayed here from Dec 26/2016 till jan02/2017. The suits rooms are very nice and spacious. Clean, well kept and modern finishing. Very kid friendly hotel and very close to all the excitement of resort world. There's universal studios, aquarium, waterpark, and casino for the adults. The concierge of the hard rock Mr. Jega was very help full and excellent with...

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Thank Ed T
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Ed T Thank you for staying with Hard Rock Hotel at Resorts World Sentosa and for taking the time to provide us with your generous review. We at Hard Rock Hotel take pride in providing our guests with the highest standards in hospitality and most proud of our team member Jega for his service excellence. We wish to assure...

Christchurch
Reviewed 6 days ago NEW

Have to say I was a little worried about this booking before I went - not only from reading the reviews on here but also because I'd booked it through getaroom without (stupidly) reading all the bad stuff about that site. Anyway we got an amazing price and the pools were the big selling point with the kids so I...

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Thank Taylor2009
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Taylor2009 Just like our motto says, “Love All – Serve All”…It's heartening to know our warmth and care has made a difference to guests such as yourself and I enjoyed reading your encouraging comments and beautiful descriptions. The hotel location, our spectacular facilities coupled with great service is the what we are striving for on our daily operations. I...

New Delhi, India
Reviewed 6 days ago NEWvia mobile

The hotel is in sentosa and close to universal studios. The room is small and has no view. But, the swimming pool area has a lot of activities for the kids. The kids swimming pool, kids slide and the sand playing area. The breakfast has limited options. The vivo city mall is just next to the hotel.

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Helpful?
Thank Krishna24
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Krishna24 It gives us genuine pleasure knowing that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa and we truly appreciate your generous review. It is our ultimate aim to amplify your message to the world who appreciates our facilities especially our second to none beach pool. We will absolutely share your comments with...

Reviewed 1 week ago NEWvia mobile

Recommend this hotel for family with young kids just like me. We went as a family of 2 adults and two kids age 6&2. Its location is just in the prime location as compare to the others hotel in the resort. There is a wonder man made sand beach you know ur kids are safe from the waves at the...

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Helpful?
Thank Estee P
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Estee P Thank you very much for taking the time to share your passionate review on your recent stay with Hard Rock Hotel at Resorts World Sentosa. We are very proud to have a second to none and iconic beach pool which you can only find here. We are likewise thrilled to hear you enjoyed the accommodations and our...

Reviewed 1 week ago

i spent 2 nights at this hotel while traveling for business. The room was beautiful, very spacious and modern, with all the amenities and a great bed. The room itself as well as common spaces were very clean. Not sure about the hotel's restaurant, as we had breakfast at the hotel's conference center as part of the conference we attended....

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Thank FannyV_Athens
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear FannyV_Athens Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. I am delighted to learn that you have enjoyed your accommodation and your overall stay. I have shared your comments to the team and we look forward to welcoming you and your friends back soon! Rockin regards, Jayson Diaz Estacio Guest...

Melbourne, Australia
Reviewed 1 week ago

It's worth staying here just for the pool alone - it has a great beach area and nice wet bar, water temperature is just perfect. Location is super convenient to everything on Sentosa, great service, would recommend!

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Helpful?
Thank MarkLS_1975
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear MarkLS_1975 Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations as we aim to be the number one GO-TO destination for the whole family with plenty to offer both children and adults. We...

Singapore, Singapore
Reviewed 2 weeks ago

The ice machines on every floor, a pool that mimics the beach, pool bar within the 'beach pool', great spacious room and bathroom; great service and hospitality.... once you get the hang of getting around the island through the various short cuts, its an interesting urban- village tropical island escape. do avoid public holidays as getting in and out via...

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Thank psychestation
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear psychestation It gives us genuine pleasure knowing that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa and we truly appreciate your generous review. We are indeed very thrilled to hear that you have enjoyed our incredible beach pool, our accommodations and most of all our legendary rockin' service. We will absolutely share your...

Reviewed 2 weeks ago via mobile

Really very disappointed with the hotel overall. Very bad service. Very bad food. Staff not friendly. Had to carry my own luggage during checkout. Buffet not good for vegetarians. The worst hotel I've ever come across .

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Helpful?
Thank Ankit A
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Ankit A Thank you for taking time to provide a review on your recent stay. We regret to hear that we did not provide the accommodations nor comfort level that met your expectations. We will reassess the points you have raised and we appreciate your insights. Kind regards, Jayson Diaz Estacio Guest Experience Manager

Singapore
Reviewed 2 weeks ago

Checked in on Xmas day at 1pm but was told by receptionist that room was not ready till 3pm(check-in time). But minutes later, she manage to get us a king-size bedded room on the 6th floor and the view was fantastic. The room is bigger than festive hotel's, nicer of cos to say the least. it has a pull out...

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Thank kovac17
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear kovac17 Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. I am delighted to hear that we have provided you a comfortable accommodation with a stunning view of our state of the art beach pool. I look forward to welcoming you and your friends back soon for more great stays. Rockin...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. All at the doorstep of Universal Studios Singapore®, and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. ... more   less 

Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $204 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hotel Style:
#7 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and other travelers.
15 questions
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Questions? Get answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors and rooms at the ends of corridors will give you a corner room with both pool view and harbour view.”
 of 5 bubbles Taylor2009, 6 days ago | Read review
“non pool facing rooms may be quieter and offer better views.”
 of 5 bubbles psychestation, 2 weeks ago | Read review
“Higher floor will give you a better view”
  • King size bed_flr 6
  • glass door shower place
  • Beautiful view from room
  • lots of TV channels
  • bathroom
 of 5 bubbles kovac17, 2 weeks ago | Read review
“Choose pool view”
 of 5 bubbles Fiofaith, 2 weeks ago | Read review
“pool view is great”
 of 5 bubbles Manillie, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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