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Resorts World Sentosa - Hotel Michael

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Resorts World Sentosa - Hotel Michael
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627 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Reviewed February 17, 2015

My sister and I stayed at Hotel Michael for two nights, as part of a packaged deal (which also came with a three-day entry pass to SEA Aquarium, Universal Studios and Adventure Cove). Whilst the location was fantastic (exceptionally close to all three of the attractions, about a five - ten min walk) the room left a lot to be...

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Helpful?
1Thank WinterFootsteps
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the time taken to review Hotel Michael at Resorts World Sentosa. We are sorry to learn that you did not enjoy your experience thoroughly and that the minibar and hallway was a letdown for a 5 star hotel. Your feedback has been well noted and we will resolve the issues to the best of our...

Kuala Lumpur, Malaysia
Reviewed February 14, 2015 via mobile

Room is clean but the furnishing looks dowdy. Ask for 2 extra pillows but was told that one room can only ask for 1 extra pillow max. Tv signal was bad, the tv screen hang for 5 seconds every 5 minutes. TV remote control wasn't working well, making it extremely hard to switch channels. I need to stand in front...

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Helpful?
1Thank Mimidichi
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to review Hotel Michael at Resorts World Sentosa. Please accept our sincere apology that the television transmission, remote control were not functioning well and your request for more than one pillow was turned away. Your feedback has been well noted and we will share with our housekeeping team....

Singapore, Singapore
Reviewed February 7, 2015 via mobile

We stayed at Hotel Michael in late jan for two nights. We have stayed in RWS resorts before and like Michael rooms over Festive hotel. Just a much fresher look and doesn't have the musky feel that festive has. Although festive is good if you are a family looking for value for money and multiple beds. We didn't use the...

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Helpful?
1Thank TheParrys
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for sharing your experience at Hotel Michael during your recent stay with us. We are delighted to know that our room attendant Suwan was a caring host during your stay with us. We look forward to your return visit in the near future. Warm Regards Victoria Ngian Director of Rooms

Dubai, United Arab Emirates
Reviewed February 3, 2015

For the price we paid for our simple one night stay at Hotel Michael I'd have to say I would expect a much more memorable experience at a hotel. Yes the rooms are very big but the decor is incredibly dated like something out of the early 90's! The service provided at the front desk was impeccable and spot on...

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Helpful?
Thank Keith F
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the review and we appreciate the time you have taken for the feedback. It is truly lovely to read about your memorable experience with our team members at the front. Regarding the decoration of our rooms, we have made plans and provision to renovate them, floor-by-floor. You may be pleased to know that level 11...

Jakarta, Indonesia
Reviewed January 31, 2015

I spent my last two days at Singapore on Hotel Michael, Sentosa. And i satisfied! So close with Universal Studio, and another attractions such as casino and restaurants. It also close with the train that connecting the hotel and Vivo Mall. The room is clean, comfortable, smell good, and the bathroom also very nice.

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Helpful?
1Thank Erlia P
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to review us. It is heartening to learn that you have enjoyed your stay at Hotel Michael, Resorts World Sentosa and we look forward to welcoming you back on your next visit to Singapore. Warm Regards Victoria Ngian Director of Rooms

Singapore, Singapore
Reviewed January 30, 2015 via mobile

My family booked 2 suite room stay at micheal hotel for the whole family to gather and relax. I was impressed with the room and size as it was huge for big family. The room was nicely decorated and clean. The toilet was huge and even had a flat screen tv in front of the bathtub. Overall, i would say...

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Helpful?
Thank obadiahlim7777
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is a pleasure to learn that you have enjoyed the suite rooms we have in Hotel Michael at Resorts World Sentosa. Thank you for the time you have taken to review us and we look forward to your continous support. Warm Regards Victoria Ngian Director of Rooms

Johannesburg, South Africa
Reviewed January 27, 2015

I had Board Members stay at the Michael Hotel in Suites. The Suites were a little smaller than I expected, perhaps this was because I was staying at the Equarius Hotel and the rooms were VERY large. My clients were happy and I found the service at the concierge desk and of all management to be excellent. Nothing was ever...

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Helpful?
Thank Lutzie
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your time taken to review Hotel Michael at Resorts World Sentosa. We are delighted to know that we were rated an excellent for our services during your recent stay with us. Thank you for your recommendations and we look forward to your return on your next visit to Singapore. Warm Regards Victoria Ngian Director of...

Singapore
Reviewed January 25, 2015 via mobile

Was here on 3 weekends - 7-8 Dec, 18-19 Jan and 25-26 Jan. Stayed in the deluxe twin rooms on all 3 occasions. First stay was very satisfied. But it just went from bad to worse on the 2nd and 3rd stay. The first time we stayed there, we were put in a room with bathrobes, bedroom slippers and full...

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Helpful?
3Thank Ka1liNg
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your review. We sincerely hope that you would contact us directly at hotelmichael.dm@rwsentosa.com to provide us an opportunity to review your stay. Looking forward to hearing from you soon. Best Regards Victoria Ngian Director of Rooms

Singapore, Singapore
Reviewed January 20, 2015

Front desk staff are not service-orientated, no warmth feeling during check-in and while i was making enquiries personally at the counter or over the phone. A malay chambermaid incharge of the 9th floor (smoking floor) is very helpful and friendly. Room is huge which is unexpected and it is clean and nice. Front desk executive can do better!

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Helpful?
Thank LFernandas
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thnk you for pointing out the areas we need to improve on. We take all feedback and suggestions very seriously so rest assured we will look into them and make the necessary enhancements. Once again, thank you for sharing your experience. We look forward to welcoming you back at Resorts World Sentosa. Best Regards Victoria Ngian Director of...

Reviewed January 8, 2015

Was invited for a Staycation at Hotel Michael, the trendiest, most upscale of the three hotels located within the Resorts World Singapore (RWS) resort on Sentosa Island in Singapore. Universal Studios, the SEA Aquarium, the Casino, and the plethora of restaurants linking all of them are easily within walking distance, beneath the sky umbrellas (Nov-Feb is rainy season). The room...

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Helpful?
2Thank David F
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking the time to share your experience on your recent stay at Hotel Michael. You have been most understanding and once again, thank you for the helpful tips in your review. We look forward to your continuous support. Best Regards Victoria Ngian Director of Rooms

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Center with Internet Access
Official Description (provided by the hotel)
A luxurious treat for art lovers, Hotel Michael™ is designed by one of America's greatest contemporary architects - Michael Graves. This boutique hotel bears the designer's elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios Singapore® and 5 minutes to S.E.A. Aquarium™, Adventure Cove Waterpark™ and the Merlion statue. ... more   less 

Additional Information about Resorts World Sentosa - Hotel Michael

Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $170 - $899 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael 5*
Number of rooms: 475
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from Resorts World Sentosa - Hotel Michael staff and other travelers.
6 questions
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Questions? Get answers from Resorts World Sentosa - Hotel Michael staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms on the fourth floor had a smoking smell, the fifth floor was fine.”
 of 5 bubbles 252rulaa, 2 weeks ago | Read review
“Do not get a room facing the monorail or Universal studios especially during Halloween.”
 of 5 bubbles Narembeen, Oct 20, 2016 | Read review
“Get higher floors to view fireworks”
 of 5 bubbles A8590YXeileens, Oct 12, 2016 | Read review
“Pick a room that faces the Lake of Dreams so you can watch the night show and see the cable cars.”
 of 5 bubbles 770theresal, Jul 23, 2016 | Read review
“Book Hard Rock Hotel or Festive Hotel is definitely a better choice.”
 of 5 bubbles josephlimpk, Jul 21, 2016 | Read review
5 of 5
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