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Resorts World Sentosa - Hotel Michael

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Resorts World Sentosa - Hotel Michael
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626 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Reviewed November 29, 2015 via mobile

The hotel is old stylish. Wifi was chargeable per device,hotel is expensive yet chargeable wifi. The toilet is small no bathtub but generous amount of soap and shampoo. Parking is shared among all RWS thus no priority,can be quite far to park especially during peak hours.

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Helpful?
Thank Di Y
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Di Y, Thank you for sharing your experience during your time with us. With regards to your feedback about the internet charges, we are working towards enhancing this facility for our guest's convenience. Please request for information about the available packages we have upon check in should we have the opportunity to welcome you back again in future. We...

London, England, United Kingdom
Reviewed November 28, 2015

Don't expect a lot out of this hotel. No seating space / lounge area, a small squeezed pool with just a bare washroom for changing - no spa. Better option could be Hard Rock Hotel with is around 5 mins walk.

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Helpful?
Thank Puneet A
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Puneet A, I regret to learn that your recent stay with us was not as enjoyable as we would have liked it to be for you. We would like to take this opportunity to share that we have a Michael Lounge area within the lobby that operates from 1200-2359hrs. We offer a beverage menu for our guests who patrons...

Singapore, Singapore
Reviewed November 23, 2015 via mobile

First time that we did a staycation at RWS- our one night stay did not include buffet breakfast but we do not mind paying for it. Alas, we felt that this was definitely not up to our expectations: our non-smoking room had a stale smoky smell, bathroom amenities look subpar, breakfast serving was limited- it was the first time I...

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Helpful?
Thank Gary H
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Gary H, While are happy to learn that our team members managed to make a positive impression, we are disappointed to learn that you did not completely enjoy your stay. We have taken note of your feedback, especially with regards to the odor. We will continue to encourage our team members to take further efforts in detailing our rooms...

Reviewed November 22, 2015

Comfortable rooms, good wifi, outstanding selection at breakfast Sentosa island is more about Universal studio and other attractions, like a big shopping mall. I was not amazed by the island itself and little bit out of the town.

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Helpful?
Thank BB_Balazs
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear BB_Balazs, Thank you for your kind compliments. We are glad that you found the room comfortable and most certainly hope that you enjoyed your time with us. We look forward to welcoming you back in the near future. Regards, Jonathan Lee Front Office Manager, Hotel Michael

Frankfurt, Germany
Reviewed November 22, 2015

Quick check-in procedure Quick problem solving (window did not close) Perfect connected to the MRT by monorail Vintage-style (or really old?) rooms, but clean and everything in Having breakfast is chaotic and unorganised (no cups, no glasses during peak time), large queue due to everybody is escorted to the table

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Helpful?
Thank Schagge
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Schagge, We are happy that you found the location of the hotel accessible and would like to thank you for your kind compliments with regards to the room. We have also shared your feedback about breakfast with our food and beverage team and would like to take this opportunity to extend our most sincere apologies for the service shortfalls...

Singapore, Singapore
Reviewed November 21, 2015

Free room for casino members with 20% off buffet breakfast. Seems like for business travellers but V hotel Michael theme with Natural Light blue hues and Woody feel. It has since underwent renovations and Hotel michael boutique was gone. Check in lobby was also changed recently for a more High-end feel.

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Helpful?
Thank Cooper_Li
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Cooper_Li, We appreciate you taking the time to share your feedback with us. We hope you like the new outlook of the lobby area and would also like to share that we will be welcoming a new restaurant late April 2016 located within the hotel lobby. Do look out for more exciting details of this new addition to the...

Reviewed November 18, 2015

It looked luxurious from outside so we thought inside would be very nice too. Room was very large by SG standards and the decor was a bit 60s with orange wood panelling and mismatched bits. Our room faced the back storage of the Universal rides, nothing to look out to except machinery. Clean enough bathrooms but dark tiles with spots...

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Helpful?
Thank Yologer
Jakarta, Indonesia
Reviewed November 17, 2015

This is the closest hotel to Sentosa. The price is alright, and the walking distance with the monorail is only 5 minutes. Outside the hotel is already Sentosa, and you are ready to play! The check in is only high when it is high season. Other than that, it is alright.

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Helpful?
Thank Dewi R
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Dewi, Thank you for sharing your experience with us. I hope we can have the opportunity to welcome you back in the near future. Regards, Jonathan Lee Front Office Manager, Hotel Michael

London, England, United Kingdom
Reviewed November 14, 2015 via mobile

Business trip for 4 nights. It's an odd place, but perfectly nice. Nothing special so not sure how the 5* rating came to be. Rooms clean but very damp due to humidity of Singapore. Breakfast ok but nothing to sing home about. If you don't like the Disney theme park concept then this is not the place for you!!!! Would...

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Helpful?
Thank Seb P
Horley, England, United Kingdom
Reviewed November 13, 2015

Just spent 4 nights at the Hotel Michael as I was attending a business conference at the adjacent convention centre. The room was comfortable and the staff friendly. The breakfast buffet is also excellent. This hotel would also be ideal if visiting the resort attractions on Sentosa Island. There is no direct public transport link from Changi Airport, but the...

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Helpful?
Thank Alan C
Jonathan L, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Alan C, We appreciate you taking the time to share your kind compliments. We will continue to encourage our team members to maintain the service levels and glad that your overall experience was a positive one. The location of the hotel is indeed accessible to some of the many facilities available for our guests and hope it has made...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Center with Internet Access
Official Description (provided by the hotel)
A luxurious treat for art lovers, Hotel Michael™ is designed by one of America's greatest contemporary architects - Michael Graves. This boutique hotel bears the designer's elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios Singapore® and 5 minutes to S.E.A. Aquarium™, Adventure Cove Waterpark™ and the Merlion statue. ... more   less 

Additional Information about Resorts World Sentosa - Hotel Michael

Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $170 - $898 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael 5*
Number of rooms: 475
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from Resorts World Sentosa - Hotel Michael staff and other travelers.
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Questions? Get answers from Resorts World Sentosa - Hotel Michael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms on the fourth floor had a smoking smell, the fifth floor was fine.”
 of 5 bubbles 252rulaa, 2 weeks ago | Read review
“Do not get a room facing the monorail or Universal studios especially during Halloween.”
 of 5 bubbles Narembeen, Oct 20, 2016 | Read review
“Get higher floors to view fireworks”
 of 5 bubbles A8590YXeileens, Oct 12, 2016 | Read review
“Pick a room that faces the Lake of Dreams so you can watch the night show and see the cable cars.”
 of 5 bubbles 770theresal, Jul 23, 2016 | Read review
“Book Hard Rock Hotel or Festive Hotel is definitely a better choice.”
 of 5 bubbles josephlimpk, Jul 21, 2016 | Read review
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