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Resorts World Sentosa - Hotel Michael™

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Resorts World Sentosa - Hotel Michael™
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664 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Did a 2night staycation with a couple of friends in the twin room. Pros - Bed is bigger than a super single but smaller than a queen. Abit squeezy for 2 but perfect for 1 - good sized room - good sized bathroom - shampoo, body wash and toothbrush/toothpaste provided - TWG tea bags - lots of hangers and storage...

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Helpful?
Thank Lee M
Reviewed 6 days ago NEWvia mobile

Was allocated to the recently renovated room which was located at level 10, it has the feel of Crockfords Tower. Even the bathroom has the similar design of Crockfords if I remember correctly, which definitely is more luxury than most of the current rooms in Hotel Michael. Perhaps should consider to have an open concept bathroom which might be able...

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Helpful?
Thank JasonSerene
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear JasonSerene, It is heartening to read about your pleasurable experiences in our newly renovated room! We continue to work hard on our scheduled maintenance program of our guestrooms, so that they stay in the best possible condition for the comfort of our guests. We will be sure to take your feedback on the furnishing into consideration when we have...

Reviewed 1 week ago

Got an free upgrade to a new room. Cleanliness was great. Nice and comfort. The new design was spectacular. Provide an android phone for tourist to move around in Singapore with no worries throughout/during the stay.

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Helpful?
Thank Akid S
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear Akid S, We are delightful to hear that you enjoyed the stay in the clean and comfortable newly renovated room. It is heartening to read that you enjoyed the special design of the room with handy phone. Indeed it helps a lot of tourists to move around in Singapore! Thank you once again for penning down your 5-star review...

Reviewed 2 weeks ago via mobile

Nice Wood Veneer room furnishings. The best place to stay in the Resorts World Sentosa area. Very convenient walkway to Universal Studios, shopping, and access to monorail ride or walk path to other interesting points. But one disappointed thing is the poor shower water pressure and housekeeping cleanliness.

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Helpful?
Thank Boonchai L
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear Boonchai L, Thank you for setting aside time to leave this review and for the compliments on our room furnishings. I am glad you enjoyed the location of our hotel, which is easily accessible to all the attractions and facilities in Sentosa. We apologize for the negative experiences you have encountered during your stay, and would like you to...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Located at Sentosa, children and adults dream island :D Universal Studios and Casinos. This hotel suitable for those who want an easy access to casinos and Universal Studios. You can find anything here. But the price all are very expensive. Room not too clean. They have connecting room. Stayed at the twin room. Beds are big. Can fit 2 slim...

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Helpful?
Thank EtaTandela
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear EtaTandela, I do appreciate you for taking the time to share your experience with us and I certainly appreciate your feedback about your recent stay. We are pleased to know that you appreciate our prime location close to many attractions in the island. We are glad to know that you like the beds in the room as well. However,...

Reviewed 3 weeks ago via mobile

I booked this room with low expectations because of the mixed review I've been reading about this hotel. Good thing I only have good words to say. No long queue during check in. We were given a non smoking room as requested and we were even upgraded to a suite since it is our honeymoon. There is free wifi already....

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Helpful?
Thank Kathrina Mishae... S
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear Kathrina Mishae... S, Thank you very much for choosing Hotel Michael as your choice accommodation recently and also taking your precious time to post your " 5 Star " review of us. We are so glad to hear that your requests have been accommodated and you enjoyed the suite room with complimentary WIFI and amenities. It is absolutely delightful...

Reviewed 3 weeks ago via mobile

The deluxe room size was great for a family of 3. The toilet could use some deep cleaning as the shower area floor tiles looks quite stained. Upon check in, it will be good if the staff informs that she will be doing a pre auth before doing so. (We placed our ic n credit card on the counter, she...

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Helpful?
1Thank rilarila23
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear rilarila23, Please accept my sincerest apologies on the experience you encountered. I have sent you a private message and would like to obtain more details about your stay in order to address these issues with the sections and individuals concerned. We will continue to share and review our service levels and we wish to thank you for your insights....

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

Had been visited this hotel for the 4 times and it always been an amazing visit! Don't worry guys! The free wifi is now back!! U can just call the operator and they will give you the wifi ID. The auntie in housekeeping (unfortunately forgot her name) is very friendly!! 🤗 the one that I dissapointed is the wifi cannot...

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Helpful?
Thank Jxphiine
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear Jose P, Thank you for sharing your review on TripAdvisor following your recent visit at Hotel Michael. We are glad that you enjoyed the stay in Hotel Michael with the complimentary wifi. However, we are sorry to hear that the wifi available was not up to your expectations. We are in the midst of upgrading the wifi service in...

Singapore
Reviewed February 14, 2017

Check-in was ridiculously long as this hotel cater to a lot of Chinese Nationals and they take a long time with questions. You should have more people at the counter. Even when I checked out I had to wait. Unfortunately I had another china guest in front of me.

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Helpful?
Thank kumaridk
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear kumaridk, Hotel Michael indeed have a large number of guests who want to see and experience for themselves the atmosphere and excitement of Resorts World Sentosa. Whilst we are delighted by the enthusiasm shown by our guests, I do apologize for any inconvenience caused by the crowds and delays in our service touch points. Please be assured that we...

Singapore, Singapore
Reviewed February 14, 2017

We were here for a staycation and we asked for a quiet room as we had a tiring week so that we can rest well. We were told the room was new and it will be high floor away from all the noise. Little we know we can still hear the noise from the USS all day long. The rowdy...

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Helpful?
Thank JamesOngSg
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael™, responded to this review

Dear JamesOngSg, Thank you for taking time to share your recent experience at our hotel on TripAdvisor. I humbly hope you accept my sincerest apologies with regards to the aspects of your experience that did not meet up to expectations. I am deeply disappointed to hear your inconveniences and assure you that this is not the true Hotel Michael standard...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
A luxurious treat for art lovers, Hotel Michael™ is designed by one of America's greatest contemporary architects - Michael Graves. This boutique hotel bears the designer's elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios Singapore® and 5 minutes to S.E.A. Aquarium™, Adventure Cove Waterpark™ and the Merlion statue. ... more   less 

Additional Information about Resorts World Sentosa - Hotel Michael™

Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $179 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael™ 5*
Number of rooms: 461
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from Resorts World Sentosa - Hotel Michael™ staff and other travelers.
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Questions? Get answers from Resorts World Sentosa - Hotel Michael™ staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose higher floors and away from lift lobby and do not face the theme park”
 of 5 bubbles JamesOngSg, Feb 14, 2017 | Read review
“Hotel parking could be a distant; so use the complimentary valet parking for hotel guest”
 of 5 bubbles Aunkok, Dec 29, 2016 | Read review
“Best to select a room far away from the refurbishment works, in this case select one on the low floor.”
 of 5 bubbles Jimmylam68, Dec 26, 2016 | Read review
“The rooms on the fourth floor had a smoking smell, the fifth floor was fine.”
 of 5 bubbles 252rulaa, Nov 24, 2016 | Read review
“Do not get a room facing the monorail or Universal studios especially during Halloween.”
 of 5 bubbles Narembeen, Oct 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question