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Resorts World Sentosa - Hotel Michael

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Resorts World Sentosa - Hotel Michael
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592 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Singapore
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Upon arrival, the hotel lobby is full of tourist. The constant noise and buzz of the crowd is in no way fun when you're trying to check in. However, once check in to the room, we were impressed with the cleanliness and room size. We were glad that it has a sweet and modern style. We were given a few... More 

Helpful?
Thank xinjing21
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Xingjing21, Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to share your feedback with us. As Sentosa is one of the leading tourist attractions in Singapore, there are times that crowds are just unfortunately unavoidable. We are constantly grooming our team to smoothen day to day processes and improve efficiency in handling our... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very warm and friendly hospitality and friendly staff from bellboy to front desk. Compliment valet parking. Discounted Universal Studio tickets for hotel guests. Very strategic location between hotel and other tourist attraction places. A must try for this hotel.

Helpful?
Thank JCW3232
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear JCW3232, Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking your time to share your feedback with us regarding your recent stay. We are delighted to know that you appreciate the convenient location of our hotel close to many of the popular tourist attractions on the island and that you were impressed with the warm hospitality... More 

Singapore, Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Big and spacious, good for family trip, hotel location near to universal studio and also the Sentosa Siloso beach.. For those who like to shop the luxury shop lane can satisfy your desire to shop, for family bonding the swimming pool will be a good place to start...

Helpful?
Thank Adam N
Kuala Lumpur
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed there for 3 days. The lobby/check in-out area was small and it was very crowded when we arrived. - Room We got deluxe room, my room (view facing other hotel) was smaller than the other one (view facing universal studio). Carpet or Air-con must be dusty, we start sneezing the moment we're in the room. Bathroom a bit smelly... More 

Helpful?
Thank 2922rivas
Bangkok, Thailand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This nice hotel is located on Sentosa island. I booked Deluxe Room. Checking in and out was smooth. The room is very spacious. Just few minutes of walking to Universal Studio Singapore. It is very convenient for me as I intended to visit the USS in this trip. Room facilities are good. However, the mini fridge was never working like... More 

Helpful?
Thank TheLordOfPalm
Adelaide, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Lucas the duty manager provided exceptional customer service, by going above & beyond and making our stay a wonderful experience. Our room was ready on time of arrival (odd hours in the morning) plus a booking reservation with a window table at Sea Aquarium Restaurant. Wow, this hotel really rocks with customer service, a must stay at Sentosa island!

Helpful?
Thank Olga042016
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Olga042016, Greetings from Hotel Michael at Resorts World Sentosa! Thank you for your recognition of Lucas for his exceptional customer service. A kind compliment goes a long way to encouraging our Ladies and Gentlemen for their work, and we are very happy to know you and your family were very well taken care during the stay. We are excited... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second time to stay with Hotel Michael. The first reason for choosing Hotel Michael was Location! Just few minutes walk to Universal Studio. It is very convenient for a family with little kids, like mine! The service was excellent. As i went with my family with two little kids and one grandma, I really worried about if... More 

Helpful?
2 Thank SChan0203
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear SChan0203, Greetings from Hotel Michael at Resorts World Sentosa! A big thank you for leaving this lovely review of Hotel Michael on TripAdvisor! It is immensely heartening to hear how much you enjoyed your recent stay with your family members in our property, appreciating the prime location close to many of the tourist attractions on the island and the... More 

Singapore, Singapore
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is located within the resort, and it is a nice 5 stars property. Rooms are spacious, bed is very comfortable. Unfortunately, some of the furnitures are damaged and the water heater in the bathroom is not working well. Television signal is bad in the room. Rooms require urgent improvements and maintenance.

Helpful?
Thank Eyfashionaire
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Eyfashionaire, Greetings from Hotel Michael at Resorts World Sentosa! We are heartened to hear that you found us well-located and the rooms are spacious and comfortable for your stay. We aim to ensure that guests like yourself remain comfortable throughout your stay, however we regret to learn that the room condition is not up to your expectation. We would... More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quite shocked to hear that there is no free wifi upon checking in. Also only one charging point and as such, need to take turns to charge handphone. However, it is a great location as it's near to Universal Studios, S.E.A. Aquarium, Merlion Park, monorail stations, restaurants and eatery.

Helpful?
Thank Alice L
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Alice L, Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a disappointing experience with us. With regards to your feedback about the internet charges, we are working towards finalizing the available packages and hope we can share more details... More 

Singapore
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Paid $500 for one night. Not much service to talk about. No free wifi which is ridiculous at this time and age. Even the local telco connectivity is poor. I only get 1 bar from Singtel and Starhub making surfing net almost impossible. Very disappointed at RWS Genting who has obviously been more concern about making more money than providing... More 

Helpful?
Thank RuiMei
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear RuiMei, Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent visit to Hotel Michael. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence. It is certainly never our intent to disappoint our guests... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Center with Internet Access
Official Description (provided by the hotel)
A luxurious treat for art lovers, Hotel Michael™ is designed by one of America's greatest contemporary architects - Michael Graves. This boutique hotel bears the designer's elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios Singapore® and 5 minutes to S.E.A. Aquarium™, Adventure Cove Waterpark™ and the Merlion statue. ... more   less 

Additional Information about Resorts World Sentosa - Hotel Michael

Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $183 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael 5*
Number of rooms: 475
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island
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