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Resorts World Sentosa - Hotel Michael

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Resorts World Sentosa - Hotel Michael
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581 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Receptionist was very friendly, warm welcome from the front desk. my overall stay in this hotel for 3 nights was alright. the best thing about the hotel is the location. walking distance towards the mall and Universal Studio.

Helpful?
Thank cherry n
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Cherry N Greetings from Hotel Michael at Resorts World Sentosa! It is heartening to learn that you have enjoyed your 3 nights stay with us at Hotel Michael. Thank you for your recognition on our receptionists for their warm and friendly services. We will continue pampering our guests with uncompromised service that goes beyond expectations. We hope your next... More 

Santa Clarita, California
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location in the heart of Resorts World - convenient to 2 monorail stations, Universal Studios, Lake of Dreams, S.E.A. Aquarium, Malaysian Food Street (a collection of local hawker cuisine at reasonable prices), Casino and other attractions - all within walking distance (10 minutes or less). There are 2 check-in areas, one for general guests and the other for VIPs... More 

Helpful?
Thank Theresa L
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Theresa L Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to share this review with us, we appreciate your feedback which gives us the opportunity to continually improve our hotel facilities and service standards. I humbly hope you accept my sincerest apologies with regards to the aspects of your experience that did not... More 

Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The room's deco is very dated and small. The internet is also chargable. The swimming is very small and have to walk all the way to use the better one at Hard Rock Hotel. Being the last hotel in the whole row of hotels within RWS,

Helpful?
Thank josephlimpk
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Josephlimpk Greetings from Hotel Michael at Resorts World Sentosa! We have noted your feedback about our guest room's design and the swimming pool, we sincerely apologise that it was not to your preference. With regards to your feedback about the internet charges, we are working towards finalizing the available packages and hope we can share more details with you... More 

Singapore
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

The receptionist is very friendly and polite; She is always smiling while attending to my inquiry. The concierge is very prompt, one of the staff approached us to ask if we would like to leave our bags in the hotel. The check in/out is simple and quick.! The hotel lobby was fascinating and comfortable! The swimming pool is great to... More 

Helpful?
Thank Iszunaizin
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Iszunaizin Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to share your review with us - we are already delighted by the wonderful title of your review! It is absolutely heartening reading your high praises on our unscripted service, luxurious accommodation, excellent location and unlimited entertainment and dining option within the Resorts. We... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

One of the better hotel in term of size (37 square meters for a deluxe room) and facilities. Was there at 3pm and waited until 3.30pm to check in. Advise those to check in early Rd 2pm to avoid the human jam. There are 2 sides of the hotel, one facing Universal Studio and the other facing Lake of Dream.... More 

Helpful?
Thank 940stevev
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear 940stevev Greetings from Hotel Michael at Resorts World Sentosa! We are pleased to know that you enjoyed your recent stay in our spacious Deluxe Room and the we are glad that the facilities are up to your expectation. Thank you for sharing your experience with other travelers on TripAdvisor. We certainly look forward to the pleasure of welcoming you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful experience staying at Hotel Michael. The location is excellent, located near to the Sentosa Express Train and many of attractions like Universal Studios, Sea Aquarium and others. Not to add on to that, lots of food varieties are available just a stone throw away. The check in was smooth and front officer staffs are polite and... More 

Helpful?
1 Thank JasonSerene
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear JasonSerene Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to share your experience with us. We are heartened to hear that you found us well-located and with helpful staff. I will also be sure to share your kind words with our front office and the concierge team. We regret to hear that there... More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Stayed with family consisting of 2 adults and 2 kids. Check-in was bit long even though we arrived at 12+, a non-peak hour for them. Then we were informed that room could only be available after 3pm since we had requested for a king-sized bed. We were ok with it but when we came around 3+, there was a queue... More 

Helpful?
Thank Jacqueline G
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Jacqueline G Greetings from Hotel Michael at Resorts World Sentosa! We regret to learn that your recent stay with us was not as pleasant as we would have liked it to be for you. We have shared your feedback with the respective department heads for appropriate improvements, where necessary as your comfort remains our priority. Please be assured that... More 

Travelers are raving about these Sentosa Island hotels

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked 2 rooms..when we first arrived, we're not sure where to park since it was our first time. After asking the resort sentosa staff, we parked at the nearest spot to the hotel lobby. The check-in process was smooth, and I would praise them for their efficient and warm hospitality. The hotel location is the best! It's the same... More 

Helpful?
Thank azurasi
Singapore
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Like the room for its well-thought designed furnishings. Plenty of space and drawers to keep our stuff so that the room does not get messy easily. However, the check-in process was very slow. Much room for improvement. The hotel also wanted to charge me when I asked housekeeping for a few plates and cutlery. The swimming pool was closed but... More 

Helpful?
Thank ChinSY2012
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear ChinSY2012 Thank you for taking your time to share your feedback with us regarding your recent stay. We are delighted to know that you appreciate the design of our hotel room by Michael Grave and it made you stay more comfortable and convenient. We have noted your feedback about our check-in process, housekeeping and pool closure issue, we sincerely... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

We visited Universal studio Sentosa for holiday. We had 1-year-old son and we thought that take a whole day outside is too tough to him so we made a reservation Hotel Michael. The staff at the check in desk was so kind and the room condition was good (but little bit old-fashioned). But above all, the location of this hotel... More 

Helpful?
Thank lsi517
RWSHotelMichael, Front Office Manager at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Isi517 Greetings from Hotel Michael at Resorts World Sentosa! Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with us, and we are thankful that you gave us a chance too! It's wonderful to learn that our location on the heart of Sentosa made it... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
A luxurious treat for art lovers, Hotel Michael™ is designed by one of America's greatest contemporary architects - Michael Graves. This boutique hotel bears the designer's elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios Singapore® and 5 minutes to S.E.A. Aquarium™, Adventure Cove Waterpark™ and the Merlion statue. ... more   less 

Additional Information about Resorts World Sentosa - Hotel Michael

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $159 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael 5*
Number of rooms: 475
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island
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