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Resorts World Sentosa - Crockfords Tower

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8 Sentosa Gateway, Sentosa Island 098269 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 03/25/22
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Traveler (188)
Room & Suite (67)
Dining (5)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
Travelers' Choice
Crockfords Tower at Resorts World Sentosa is an exclusive all-suite hotel. Our luxurious deluxe suites are lavishly appointed with custom-designed furniture, as well as an opulent bathroom equipped with its own steam room and a television set that could be seen through a mirror. Personalised service of the highest level comes as a given, from fruit and chocolates, to a dedicated butler at your beck and call 24/7.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Casino and Gambling
Business Center with Internet Access
Meeting rooms
Wifi
Hot tub
Complimentary instant cofffee
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
Chinese
225Reviews7Q+A17Room tips
Traveler rating
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Time of year
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Popular mentions
Mr Loke wrote a review Mar 2021
1 contribution
Hi crockfords management, like to highlight my positive experience with hotel stay to encourage excellent service of your staffs. I checked in with crockfords towel on 16 Mar. Mr Matthew approached while I was waited in the line. What Matthew did was trying to reduce waiting time and meanwhile, he upgraded me without any charge. That making me and my family a very happy day and my daughter left with very lasting impression about Mr Matthew and crockfords towel. My family keeps wanted me to book crockfords towel again. Thank you Mr Matthew and crockfords management. Will revisit again for sure.
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Date of stay: March 2021Trip type: Traveled with family
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded Mar 22, 2021
Dear Lokeyy666, Thank you for your lovely review on TripAdvisor! Resorts World Sentosa and all of us at Crockfords Tower take pride in providing our guests with the highest standards in hospitality. We are delighted to note that your overall experience met up to expectation. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We had a wonderful time taking care of you at Crockfords Tower and cannot wait to take care of you once again - thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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Lynn wrote a review Mar 2021
1 contribution
Checked in on 5 March 2021 and had a very pleasant and memorable experience particularly with 3 front desk staff. When I went to register; Chin Yik was courteous and told me that the room I requested for wasn’t ready . I was early although official the check in time is 3pm. He told me that he would call me when the room is ready. When I returned to check, he was apologetic that the room was still not ready. His colleague, another front desk staff Christine saw me and went to seek approval from her manager to upgrade me to a higher tier room so that I do not have to continue waiting. Another front desk employee, Kei Siang went up to my assigned upgraded room to ensure that that the room was in ideal condition before I went up. Next, the room. The room is very clean and bright. It gives me a very good feel the moment I walked in. The room is huge and the deco is Roman theme. Overall I had a very pleasant stay. The service of the front desk staff deserves commending!
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Date of stay: March 2021
Value
Service
Sleep Quality
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded Mar 22, 2021
Dear zuizui1309, Thank you for taking your time to share your 5 star review with us regarding your recent stay. We are delighted to know that you have got the opportunity to enjoy our luxury room with your loved ones. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We have shared this feedback with team and they are pleased to know that they have created an impression during your stay. We thank you for staying with us and hope to welcome you and your family back at Crockfords Tower. Thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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Teresa W wrote a review Mar 2021
2 contributions
The check in staff Chin yik & Christine provided excellent service. Due to fully booked, they helped to upgrade d room to premium suite at no extra charge. Chin yik is friendly n helpful with all our requests, Christine offered us free ice cream while waiting for check in. A big thumb-up to both staff. Enjoy the experience with crockfords tower 😊
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Date of stay: March 2021Trip type: Traveled with family
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded Mar 22, 2021
Dear TeresaW1821, Thank you for taking your time to share your 5 star review with us regarding your recent stay. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We have shared this feedback with Chin Yik & Christine and they are pleased to know that they have created an impression during your stay. We thank you for staying with us and hope to welcome you and your family back at Crockfords Tower. Thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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David wrote a review Mar 2021
2 contributions
It was a pleasant experience. The Reception Kelly and Angeline is polite and friendly. Not forgetting the safe distance measures and policy to collect all identification from their guests. Firm but steady. Thumbs up! Highly recommended staff!
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Date of stay: March 2021Trip type: Traveled with friends
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded Mar 14, 2021
Dear happyfriday123, Thank you for taking your time to share your 5 star review with us regarding your recent stay. We are delighted to hear that you had a great experience with us and most proud that Kelly and Angeline has displayed the level of service excellence we aimed to provide for our guests. We have shared this feedback with team and they are pleased to know that they have created an impression during your stay. Again, thank you for staying with us and we look forward to having you with us again soon! Yours sincerely Judy Wu Assistant Operations Manager
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Sweet Secret wrote a review Mar 2021
1 contribution
I would like to thank Kelly Quek and christine for their excellent service , and made our stay a pleasant one . Kelly is so cheerful and she greeted us from far :) .. when i faced an issue , she will assist to solved . Christine have been patiences with the check in guests especially she is the only one working and the guests were like long queue . For this i hope the management recorgnise their effort . Will definately return again
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Date of stay: March 2021Trip type: Traveled with family
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded Mar 14, 2021
Dear ss7786, Thank you for staying with Crockfords tower at Resorts World Sentosa and for taking the time to provide us with your valuable feedback. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We have shared this feedback with Christine and Kelly and they are pleased to know that they have created an impression during your stay. Thank you so much for the vote of confidence! We look forward to your continued support and hope to welcome you back again in the near future. Yours sincerely Judy Wu Assistant Operations Manager
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PRICE RANGE
$505 - $634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crockfords tower hotel sentosa island
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
121
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Frequently Asked Questions about Resorts World Sentosa - Crockfords Tower
Which popular attractions are close to Resorts World Sentosa - Crockfords Tower?
Nearby attractions include Sentosa Boardwalk (0.1 miles), Crane Dance at Resort World Sentosa (0.2 miles), and S.E.A. Aquarium (0.05 miles).
What are some of the property amenities at Resorts World Sentosa - Crockfords Tower?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Resorts World Sentosa - Crockfords Tower?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resorts World Sentosa - Crockfords Tower?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at Resorts World Sentosa - Crockfords Tower?
Yes, free parking is available to guests.
What are some restaurants close to Resorts World Sentosa - Crockfords Tower?
Conveniently located restaurants include Ocean Restaurant, Osia Steak and Seafood Grill, and Royal Taj.
Are there opportunities to exercise at Resorts World Sentosa - Crockfords Tower?
Yes, guests have access to a pool and a fitness center during their stay.
Is Resorts World Sentosa - Crockfords Tower located near the city center?
Yes, it is 0.3 miles away from the center of Sentosa Island.
Are any cleaning services offered at Resorts World Sentosa - Crockfords Tower?
Yes, dry cleaning and laundry service are offered to guests.
Does Resorts World Sentosa - Crockfords Tower offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Resorts World Sentosa - Crockfords Tower?
Many travelers enjoy visiting Battlebox (3.3 miles), Fort Siloso (0.8 miles), and Emerald Hill (3.5 miles).