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Sarrosa International Hotel and Residential Suites

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Sarrosa International Hotel and Residential Suites
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92 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2016

I was recommended by a friend who is from Cebu to stay here in Sarrosa. It was not disappointing! Upon entering the lobby, I was warmly greeted by the staff and security guard before heading to the reception to check in. They were polite, and efficient. I stayed in their Grand Deluxe Room which was very spacious, clean and elegant.... More 

Helpful?
Thank Rex D
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write a review “A BEAUTIFUL STAY WITH PLENTY OF POTENTIAL” We thank you also for commending our SERVICE from the time you checked-in until you checked-out and for giving us a... More 

Melbourne, Australia
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed February 11, 2016 via mobile

The aircon was noisy but working well. The beds are comfy, linens need upgrade, old already. The towels are not white anymore. Should be wash with bleach to look whiter. There is room fridge. The staff service was good. No included breakfast for the price we paid. The pool looked dirty and it looked like not use for a long... More 

Helpful?
Thank Mary B
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write a review. We thank you also for commending our Service Associates and our Restaurant. On the other hand, we would like to ask an apology for the other observations you... More 

Travelers are raving about these Cebu Island hotels

San Luis Obispo County, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 8, 2016

We were to stay with friends, but that did not work out. Were there when IEC was being held in town that attracts thousands of delegates and over 10,000 guests on some days. That said we knew it was going to be tough finding a room that night, and need five nights. We checked with a Hyatt (name maybe wrong... More 

Helpful?
Thank kranch1
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write an overall review “COMFORTABLE AND THE PRICES WERE GOOD”. We thank you also for bringing your other observations to our attention. The South Wing building where you stayed is actually... More 

Bonita, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 1, 2016 via mobile

Staff very courteous and willing to serve but ... Carpets look and feel dirty and worn, bathroom fixtures rusting, gross looking faucets with growth, slippery showers, one towel per guest no face or hand towels, towel rack too high ... Restaurant has 20-30 minute wait no matter what you order. Food not hot, usually lukewarm and too salty. .... Internet... More 

Helpful?
1 Thank 2139CPlace
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites-Cebu City! Thank you very much for staying with us and for taking your time to write a review especially your comment about the courteous staff and their willingness to serve. We have received your other feedback regarding your recent stay with us and we thank you for bringing... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 9, 2016 via mobile

We stayed here Because it is recommended by one of our friends, the location was good if you are keen to ride in a public vehicle, their breakfast selections was quite basic but it was good though, we had a decent size room and if you are an old-style furniture fan then this hotel is the best place for you.... More 

Helpful?
Thank Glenda_Baxter
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write a review. The four letter-word "NICE" is a clear indication that we have satisfied your needs and wants as our valued guest. This word inspires us to improve our service... More 

Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 1, 2016

Been here twice and accommodations are good. Paid around Php1000(28USD) a night for a room. Room is old, especially the bathroom but its functional. Locations also is good a its only minutes away from major establishments. Overall, if your budget is tight but want to stay in a decent place, this one is highly recommended. Staff is helpful and approachable.

Helpful?
Thank danieljaden
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write a review captioned as “DECENT HOTEL WITH A REASONABLE PRICE FOR TRAVELLERS”. Your kind and positive words regarding our service and affordable price is highly appreciated. We would like to... More 

Peterborough, United Kingdom
Level Contributor
754 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 475 helpful votes
4 of 5 stars Reviewed December 28, 2015

I booked a deluxe room, knowing that my flight was due to arrive at Mactan airport around midnight, however my plans went astray when Cebu Pacific was 3 hours late, meaning I didn't arrive at the hotel till after 3 in the morning! By this time all I wanted was some sleep, so as long as the room had a... More 

Helpful?
Thank saf7670
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Happy New Year! Thank you very much for staying with us and for taking your time to write a review entitled “GREAT FOR OVERNIGHT STOP”. You are correct the column is one of the foundations of the Hotel. The Hotel has a New Wing. Rooms... More 

Cebu City, Philippines
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2015

The staff are friendly and accommodating. The room was clean, it has a mini bar and fridge and it was very cozy. Although, the food in the hotel wasn't very nice, it's never a problem. The hotel is located near Ayala Center, walking distance to IT Park, it's close to a club if you want to go on a night... More 

Helpful?
Thank Lea M
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write your review. We are so pleased that you were very satisfied with the cleanliness of our room. Thank you for recognizing the good service and the friendliness of our staff.... More 

Surigao City, Philippines
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

The room is comfortable. The bathroom/comfort room is ok. They have friendly staff but mostly I encountered and attended our needs during the training were HRM students. The foods were a bit salty. The pasta is not that tasty. But the foods are just ok.

Helpful?
Thank Leah V
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites - Cebu City! Thank you very much for staying with us and for taking your time to write a review. Your kind and positive words regarding our rooms and friendliness of our Associates has been highly appreciated by the whole Sarrosa Team. Regarding the food, kindly be informed... More 

Tacloban, Philippines
1 review
4 of 5 stars Reviewed September 8, 2015

I don't normally write reviews of hotels I visit but this one is exceptional. The service was just great from reservation to check out! Kudos to all the staff. Special thanks to the events personnel we talked to, Jannen May Princess Cabase. I'd like to commend her for the excellent care she gave us during our stay.

Helpful?
Thank jjhen81
Sarrosa, Manager at Sarrosa International Hotel and Residential Suites, responded to this review

Dear Valued Guest, Warm greetings from Sarrosa International Hotel and Residential Suites – Cebu City! Thank you very much for staying with us and for taking your time to write your positive and first review. We are so delighted that you were very satisfied with our Customer Service during your stay. Thank you for recognizing the good service of all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
One of Cebu's finest business hotel, Sarrosa International Hotel and Residential Suites offers an idyllic blend of comfort and convenience right at the heart of the growing metropolis. Easily accessed by public transportation; it is only 15-minute drive from the Cebu Mactan International Airport and the industrial zones of Mactan and Mandaue; a 10-minute drive to Cebu's major shopping malls. The Hotel boast it 227 well appointed, spacious and cozy hotel rooms and 40 fully furnished residential units; a modern business center for executives and businessmen, an indoor swimming pool, a fine-dining restaurant and function rooms for all special occasions and events. Its facilities, topped with the excellent and gracious service of its professional and courteous staff makes Sarrosa International Hotel and Residential Suites the best choice of leisure and business travelers alike. Truly a world-class business hotel...your HOME away from home. ... more   less 

Additional Information about Sarrosa International Hotel and Residential Suites

Address: F. Cabahug St. Cor. Pres. Quirino | Ayala Access Road, Mabolo, Kasambagan, 6000, Philippines
Location: Philippines > Visayas > Cebu Island
Price Range: $45 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sarrosa International Hotel and Residential Suites 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Sarrosa International Hotel And Residential Cebu City
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