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Shangri-La's Boracay Resort & Spa

2,926 reviews
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Traveler (3894)
Room & Suite (1193)
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Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“chi spa”(97 reviews)
“private beach”(258 reviews)
“adventure zone”(70 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Shangri-La's Boracay Resort & Spa
Special Offer: Family Fun Package
Hotel deals
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Reviewed April 26, 2016

My flights from Manila to Kalibo was severely delayed and I arrived tired and irritated. What a relief, then, was it to be met at the airport by the competent staff of Shangri-La! They picked up my luggage while I had a chance to refresh,...More

Thank Katri80
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded May 9, 2016

Dear Katri80, Thank you for sharing your good words about Shangri-La Boracay. We strive to do our best in providing the highest quality of product and service to meet our guest needs. I am delighted that you are pleased with our services and facilities. Your...More

Reviewed April 25, 2016 via mobile

This is a whole new world, in my wildness imagination I never would have thought of such perfection. The service, the food, the surroundings, the ambience.... And the list goes on. Wow! A must see for everyone... Treat yourself!!More

Thank ALoBi
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded April 25, 2016

Dear ALoBi, Thank you for sharing your positive feedback on your stay with us. I'm glad that you had a memorable experience and loved the resort My team and I hope to welcome you back in the resort on your future trips. Best regards, Ester...More

Reviewed April 24, 2016

We had a ocean facing beautiful room with a balcony. The resort is beautiful and the staff all very helpful and there is always someone around to help you. The pool is gorgeous and there is a private beach and also a public beach with...More

Thank 91adilk
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded April 25, 2016

Dear 91adilk, It is truly a pleasure to learn that your Shangri-La Boracay experience was sensational. I am happy to know that you enjoyed the pool and the water sports. Your compliments are truly appreciated and we look forward to delight you again on your...More

Reviewed April 24, 2016 via mobile

Our stay here was amazing zzz from the totally organised/professional pick up and check in and then too Salvador's caring beach settlement with ice cold lemon water drinks and Icey flannels drenched in lavender oil too calm our salty skin.. 😊 fresh towels on so...More

Thank MegsSydney
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded April 25, 2016

Dear MegsSydney, A heartfelt thank you for recognizing Salvador in your review! I have shared your compliments and thanked him for making a difference to your visit. My team and I look forward to welcoming you back in Boracay. Regards, Ester P. Marcaida

Reviewed April 23, 2016 via mobile

We were in a premium sea view room. Rooms are large and spacious however not very plush. Bathrooms too are quite big with separate his/her sections. Our room overlooked the beach which is not owned by the hotel but was most of the time exclusively...More

Thank Zulfs
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded April 25, 2016

Dear Zulfs, Thank you for your review of the resort and I hope you are feeling much better now. I'm extremely delighted to know you had an excellent time at the resort! Thank you also for your positive feedback on our colleagues, and be assured...More

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Traveler (3894)
Room & Suite (1193)
Pool & Beach (796)
Dining (356)
Hotel & Grounds (2174)
Bathroom (113)
Family and Play Areas (43)
Business Center & Event Rooms (21)
About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$420 - $871 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Boracay
#3 Luxury Hotel in Boracay
#3 Spa Hotel in Boracay
#3 On the Beach Hotel in Boracay
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$420 - $871 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Boracay
#3 Luxury Hotel in Boracay
#3 Spa Hotel in Boracay
#3 On the Beach Hotel in Boracay
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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