The treatment Shangri-la Boracay have showed is top class and excellent. From the food to the services such an outstanding job. Shoutout to the professionalism of Ms. Gigi Trinidad who made all of our Shangri-La moments even better. 😃😊 we shall be back soon. Mr. & Mrs. Wilson
This resort lived up to all our expectations of the Shangri-La brand. Nothing but positives. 1. Transfers to & from the airport were seamless. 2. Check-in & check-out were a breeze and processed in our villa. 3. View from our treehouse villa was breathtaking. 4. Our villa host, Jestin, made sure all our needs were addressed very fast. 5. Vintana restaurant served superb breakfast buffet. 6. Dinner at Sirena was very romantic with a variety of cocktails to choose from. More food choices in the menu would be better though but the service and ambiance overshadowed this minor observation. Would definitely go back for another long weekend to dine at Rima which reopened on the day we checked out. Kudos to the officers and staff of Shangri-La Boracay!
Ohhh Boracay, how can you not love thee? Boracay is a small island in the central Philippines. It's known for its resorts and beaches. Along the west coast, White Beach is backed by palm trees, bars and restaurants. But the best part of this trip? Is it's in Shangri-La. Situated in Station 0 (zero) together with the other luxury resorts, Shangri-La is HEAVEN. The architecture includes natural materials with Philippine cultural undertones and Shangri-La tradition. From artistry and opulence in an architectural building to interior design is just exquisite. Every staff provides top notch authentic guest experience. Food is great, rooms are squeaky clean, and the facilities are just Fantabulous. It's time to revisit Boracay again, but this time, make sure it's at Shangri-La.…
The service here is impeccable. Staff are very well trained, friendly ( par for the course in the Phillipines) and anticipate your every need. The private beaches are gorgeous and are decked out with life guards, comfy recliners, towels and umbrellas. Rooms are very comfortable and have all expected amenities for a 5 star hotel. The grounds are beautiful and well maintained. As for the pool, it’s one of the best I have experienced in Asia. So easy to spend several hours relaxing, swimming, reading and then ordering something to eat and drink without leaving your recliner. If you need a ‘get away from it all’ experience then this is the place.
The moment you land in Caticlan airport, the hotel staff will make sure you are comfortable and relaxed. The hotel staff are very welcoming, courteous, sincere in attending to your needs and always ready to assist you in any way they can. The location of the hotel resort is very beautiful! any location is worth taking a picture! the amenities are top notch. the food in all their restaurants are all superb, tastes great and delicious! we had a great time and will definitely be coming back soon!
We stayed for 5 nights and we loved our stay. The whole property is amazing. We were upgraded to a higher floor & the view is spectacular. The breakfast buffet was delicious. The Chi spa is very recommendable but just be sure to make reservation days ahead and make sure you ask for the duration because we had issues with our reservation. Nonetheless, our overall stay is very unforgettable. We will definitely go back in the future.
We as a couple had such an amazing stay. Shangri-La Boracay is a private and luxurious getaway from the airport pickup until checkout. Shangri-La , its own lounge at the jetty port and took us to the hotel via their own speedboat. It was hassle free from arrival. We stayed Tree-top house which faces station O Beach. It's best for a couple with prompt butler service. It offers utmost privacy and breathtaking sea view and also a very comfortable bed. Food, service, view, attention to detail, everything was outstanding except high-priced. We had a fabulous time spending a week celebrating our 20th wedding anniversary. Shangri-La is perfect for anyone who wants to spend their holidays in a real paradise. 너무 행복한 시간을 보낸곳이라 다시 꼭 가고싶은 곳입니다. 숙소는 말할것 없이 완벽했고, 음식과 서비스 나무랄데 없이 훌륭했습니다
From start to finish I loved this hotel. They pick you up at the Caticlan airport and take you to the dock, where there's a boat waiting to take you to Boracay. On arrival I was greeted by my butler and taken to my treehouse villa, bypassing the lobby. I did the check in at the villa, where the butler gave me a cell phone so I could contact him anytime. The treehouse villa was fabulous- two stories with a jacuzzi on the balcony and a panoramic view of the beach. The sunset was beautiful and there were monkeys playing on my balcony one evening. The hotel grounds are pretty big, and they will drive you around in a golf cart or it's also nice to walk. The breakfast buffet was spectacular, with lots of selections, including fresh smoothies, sushi, and a wall of donuts. The beaches and pools were clean and had comfortable chairs where you can order food and drinks. The pool at the spa is the perfect place to relax. The gym had all the equipment I needed and wasn't crowded. Overall I don't have enough nice things to say about my experience here and I would definitely come back.…
The location, the setting and the presentation is just gorgeous plus most of the staff are just wonderful and helpful. It's clean and they maintain their pest control. At the time of booking I decided to book for a spa treatment. They emailed us the PDF listing the different services with the prices against it. I noted the price of PHP1,600 for the Papaya treatment but invoice me for PHP3K+ including all sorts of taxes. I went in the spa with no documentations so just signed what has been put in front of me. I have been overcharged as there was no mistake of the pricing as what I did was copy and paste into my personalised itinerary. I am now sending an email to request for a refund, their refund remains to be seen.
I can never get my mom to change her perception and liking for Shangrila Boracay. By far it exceeded our family's expectation, more so because mother was the critique. She loves the place too much. The staff were excellent (coming from a wheelchair bound customer). Food and room service was superb & deserving of 5 star rating. She only wants to come back to this place that made her feel at home despite the challenges to transport her all around the place in her wheelchair. For our next family vacation Shangrila it is, and mother wants to stay longer and we all have to comply- what mother wants, mother gets!