Im glad I read the reviews. My wife and I are Filipino Americans and love to travel. In fact we have been to over 60 countries. While we do escorted tours we also love the beach hence we would spend a week in nice resorts. We been to Punta Cana, Aruba, Jamaica, Turks and Caicos, Bali, Hawaii and multiple times 6x in Mexico(Cabo San Lucas, Puerto Vallarta, Cancun). We enjoy spending time in the water. We were thinking of spending time in a beautiful resort in the Philippine. Huma Island caught my attention. But after reading the reviews maybe we will skip this place. I think I can get a better experience in Maldives. We are a very prudent couple and find the resort in the Philippines quite expensive although we have been to Cebu Shangrila and Bohol Beach Club a few times. I think that was a money well spent. Lastly it's what you get our of the money you spend. Make it worth Philippines otherwise we will spend our money somewhere else.…
We reserved our stay in Huma and paid in full, including land and sea trip. No itinerary has been sent to us. We became concerned and called. At vain, they did not return phones nor emails. At last, five days before the trip to the Philippines and using a Philippine contact we managed to connect with Hyasinth from their Manila office. She was kind and suggested that we try another resort and be fully refunded by the Huma resort. We were lucky to have rooms available at the "Three Season Resort ." and had an enjoyable stay there. Meanwhile Huma asked for a cancellation letter and once they received it they engaged in a long pursuit ending in blunt refusal to refund us. We have never encountered such dishonest treatment anywhere else. Watch your money!
As you can see on many other reviews, you should never spend your money on this resort. The service was horrible. It was a bad sign when, upon arrival, my friend and I asked for a second room key and they could not give us one. It went down from there - from no ice, no margaritas, extremely slow meals, broken jacuzzis, and incompetent staff and management.
Cons - not so great rooms..not maintained, not enough supplies, not trained staff, poor coordination on transpo, a lot of areas not clean at all...gyms falling apart..foods over priced..alcohol way too expensive..all other restos not open except blue bar Pros - Chef Srikanth was a rockstar and made the trip amazing!!! The beach is so so but the life guard took us on an amazing snorkel tour in the island which was great!! Summary - so much potential if the place was maintained and staff trained..could be the best really if this was done
The Answer is NO!!! Dont Bother, Dont waste your time & your MONEY to book at Huma Island Resort. I would go as far as to call the whole business a scam!. Disgusting to say the least. Please read on. Firstly, you get almost no time to consider your options after showing interest in booking time at this resort, as their responce email/s have an overwhelming tone of “ you better pay soon, and pay in full, otherwise we may not be able to guarantee you the selective room/s you are interested in. Although technically correct, in this case at Huma island resort, the responce comes with a hidden agenda. Biggest problem is, there is NO management at this Ghost Resort. No Bossman, Manager or supervisor exist here. In my opinion, the whole resort is being run by 6 youngsters. The only 6 people we ever got to see or deal with. None of them are likely older than 25. At the same time i wish to mention that i salute each of these 6 people, as they are doing everything in their ability to make one enjoy the paid prison sentence at the resort. These individuals are Rual, Nest, ninjou, Vince, Mark & the head chef. Unfortunately they can only do that much with the nothing provided to them by the owners & management, pocketing the money. Here are some shocking facts. There is no ice at this super expensive resort, except for some pieces of ice they scrape from the bottom of a chest freezer ( horrible). A local beer cost Php 350. ( most expensive ive seen such elsewhere in phillipines, was for Php 130. Everything at this resort is extremely expensive, and for some silly reason, their menu for food & drinks are only available on a Tablet ( which led me to believe that its part of the trick to easily determine what the guest/s are willing to pay ), as they propably have multiple different pricelists to choose from on the Tablet. Secondly, i had to instruct my kids not to walk on the wooden deck next to the swimming pool, as it is half rotten, and broken planks in several places, with rusted nails sticking out in other places ). Huma island resort is now part of my “ Travel schoolfees “ paid, as i made the mistake not to read any reviews on the place at time of booking. why, because it was such an expensive place, with such a great look, and such quick responce at the moment i made contact. MY BIGGEST MISTAKE in online accomodation booking thus far. At time of staying with Huma Island Resort, my family of 5 was the ONLY guests at this large establishment. However it does feel very exotic, i did feel like an idiot for the mistake made, by not checking on reviews about them. What topped everything for me at this rubbish place, was the fact that i specifically requested in my booking that the 2 rooms i have booked, needed to be close together, as my 3 children will stay in a room, and myself & my wife in a room. I booked a Beach villa & a water villa, however indicated that ill only select these, if the rooms are somewhat close together. A beach villa is also php 3500 more expensive than a water villa per night. At time of arrival i realised that the beach villa was about 500 m from the water villa booked for my children, so i requested to move us to a water villa close to the kids’s unit. This was easily done, as we are the only guests in the resort off course. I also got an indication from the staff member who located us, that a credit should be passed, as we are not inconveniencing anything with the relocation request. However, on checkout day, they contacted management apparently ( someone sitting in Manila ), who confirmed that we cannot be credited for Php 7000 ( for the 2 nights we didnt stay in the more expensive beach villa ). I just accepted this and paid, as the Only thing we wanted to do at this moment, was to get away from Huma Island Prison Camp, as quick as possible. I am sad for the few nice people working at Huma resort, however for its owners and management i wish to say that you should be ashamed of yourselves for the hidden agenda you apply through your scammfull marketing of your “ NOT RESORT”. Please do yourselves a favour and read the christmas wish cards hanging from the christmas tree in the blue Bar, and you will realise that the most overwhelming wish portrayed on those cards written by your few staff members on site, spell out the following: “i wish to get my salary”. what a shame !!!!! May Huma Island Resort soon RIP! Anton Mare South Africa…
We were excited to be there before we arrived. At first is nice welcome drink, facility tour to your room. Then we decide to take a look of the dinner they introduced, you know what they were all not in service, there ha 4 dinner on the island but only one is available. So we went to the pool, it was dirty and no lifeguard. The room looks nice, but they need to pay more attention on maintain it, Jacuzzi is not clean, the tap of bathtub is broken and the most important AC is not working well!!! It's the worst experience. I have no word to say about my stay. NEVER be back.
Huma cancelled our PAID reservation 5 days before arrival explaining that they have 'renovations'. Not only did it affect our plans, I had to pay again at Two Seasons Resort - which is by the way, a breath of fresh air compared to Huma. Up to today (Oct. 19yh), I have yet to receive my refund. They explained that a reversal takes time. Yet they pressured me into paying 6 months in advance. Do not be scammed by this company - stay away!!!!
다시는 가고싶지 않은 리조트 후마~~!!!! 손님맞을준비도 마음가짐도 안된 최악의리조트. 사진에 소개되어진 수상비행기나 보트는 폐기처분된지 오래된곳입니다. 관리하는사람이나 관리자도 없는 섬에서 무슨일이벌어지든 아무도 책임지지않을 무책임하고 위험한 리조트입니다.빵이나 야채....그흔한 과일쥬스도 캔으로대체하고 얼음한번 요청하면 한화2만원씩 지불해야하며 룸컨디션은 최악...비오면 비가 방안으로 다새서 옷이며 침대며 바닥도 게스트가 닦고 엄지손가락만한 바퀴벌레와 각종벌러·들이 득실대는 극기체험한번 제대로 하고 가네요. 서비스차지 룸차지 돈계산은 억지 계산에...게스트가 요청하는것은 준비는커녕 안중에도 없어요..화가나서 섬에서 뛰쳐나가고싶었습니다. 모든것에 차지가 붙고 정작 리조트에서는 그흔한 와이파이조차도 제공하지 않아요.고쳤다고하고 지칠때까지 그냥내버려두는 꼴입니다. 방안에 전화기도 불통이어서 긴급한상황시 프론트까지걸어가거나 뛰어가야하는 사실도알아두세요. Wasting time,money and my effort. Visitors should know that the price of bucket of ice is 1000peso. Of course,services was terrible and resort accommodations were holy .....couldn't say anything. No wifi in the room. Same menu for everyday. Also if you bring beers or other wines you should pay corkage. Even if you bring them in the bag then resort will count the drinks. Pay 6$ per 1 can of drink. 3000 pesos for 1 bottle of wine. That's the corkage price. And the depend on the wine the corkage price will be different. Even though there are only two kinds of wines. No selections. No choices. They charged high prices for corkage. Remember, they don't notice this before u get the resort. There are no options. You should pay for it. Our family stayed 4 days in Huma. We really wanted to escape from there. Don't visit Huma. Wasting money and time. The only good thing was that there were lots of pretty fish in the sea. The island is only good for snorkling. Also you should know that there is no supervisior or manager.It means that you get with any problems in the resort,there is no one to resolve that problem. The resort staffs are like a doll.They don't have any responsibility for unfair situations and terrible conditions.We just have to accept all the terrible things. The staffs just followed the rules that was constructed by anonymous Boss.!!!During staying 4days I could not see the Boss even could not talk with her?or himm?!!!!! The Huma resort did not provide proper services to our family. I got bad memories from their rude attitudes and minds. Here is a another case. When it had scold at midnight the raindrop leaked from the ceiling. Be careful ur luggages in the room. I woke up at the midnight I packed my luggage and wiped the floody floor in the room. What a nice cottage it is!!!!!!!!!water leaks from the ceiling.....All the blankets, pillows and my clothes were damp. Although there are more problems in Huma resort I just want to end here. Lastly always check ur balance accounts. I hope that my advices will good to be ur journey.다시는…
A lot of local resorts are claiming to be Maldives-inspired but this one is truly delivers a Maldivian experience. Villas are on stilts with outdoor jacuzzi and they have their own sea plane which lands right in front of the island shores.
definitely not worth its price, hope that the Ayala's buy this place and improve the service since it has great potential and the view is quite nice. food is quite ordinary but the bed is so comfortable. i wouldn't recommend staying at this resort to friends or relatives considering its price.