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Aziza Paradise Hotel

BM Road, Brgy. San Manuel, Puerto Princesa, Palawan Island 5300 Philippines
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Traveler (380)
Panoramas (9)
Room & Suite (265)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#18 of 118 hotels in Puerto Princesa
Travelers' Choice
Aziza Paradise Hotel in Puerto Princesa City, Palawan is a standard hotel with qualities and services comparable to a four-star hotel waiting to be experienced. The hotel, much like its name, offers you a paradise and comfort that you won’t find anywhere.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
453Reviews20Q+A82Room tips
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Popular mentions
GRANDEBLUE wrote a review Jun 2020
Rhodes Town, Greece37 contributions25 helpful votes
I went last October with my fiancé, extremely kind stuff, very nice atmosphere! We loved the swimming pool plus the restaurant there! They work very young people and I want to congratulate them for their kindness to us! They made their best to satisfy us!!! Thank you!!!
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Date of stay: November 2019Trip type: Traveled as a couple
2 Helpful votes
markgage wrote a review Mar 2020
29 contributions20 helpful votes
The exceptional staff and management at this hotel made a very scary and difficult time the absolute best it could be. Myself and my wife and daughter were stuck in Puerto Princesa during the lockdown of the city and airport. We had no idea how we would get out and we scrambling to find a way home. Thankfully, Mark the general manager and his staff spent endless hours helping us and the other guest in the same situation to find flights and bring us back and forth to the airport multiple times. Marks knowledge of the industry and his many connections was key to our successes here. The staff worked so very hard to make sure we were safe and comfortable. This hotel comes with my highest recommendation. It is a beautiful property with a stunning pool and great food. If you are looking for the best place to stay in town, this is it. Thanks again to you all!
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Date of stay: March 2020Trip type: Traveled with family
heydudeceb wrote a review Feb 2020
Cebu City, Philippines57 contributions37 helpful votes
Let’s start with good things about this hotel. 1. The free shuttle from the AirPort to the Hotel and vice versa 2. Good location for those who prefer to stay away from the busy and noisy streets. 3. Housekeeping Manager - absolutely good in handling complaints from guests. She’s so amazing! Bad comments? Oh my God. I have a lot and i hope this will open the mind of the Management so guest will come back to this resort. 1. Looks so very old and dirty. Pictures on their website and Booking.com are so deceiving. Paintings arr so dull and the room really needs total renovation. Smells stinky as well. 2. Lobby area is not so neat. Chairs and tables covers are so untidy. It has to be cleaner with Sodium Hypochlorite. 3. Lobby receptionist not so well trained in handling concerns or issues from a customers. Hospitality management skills needs improvement. Can’t see smiling faces from them, maybe they’re tired? 4. Safety desposit - common in Philippine Hotels. I believe Philippine hotels will not survive for decades because of this. If a guests will damage something then you can charge it to their credit card or file a case against the guests, as simple as that. Take note, safety deposit transaction is super manual. They’re doing it manually, put in an envelope, and staple. Then, they will be in pressure/rattle when retrieving the money when someone is checking out. That’s so oh my! Why not enter it thru the system and when someone is checking out then you can immediately give back the money. 5. Restaurant oh my God! Ceilings and chairs are with molds and they’re still using it or not removing the molds/stains? Can’t believe it. 6. Wifi is so poor! You can’t even connect. If you can connect, still useless as it’s not really connected to the Internet. 7. No advice when there’s no water supply. You will just know the issue when you call them. Should give notice to all guest. Such a poor service! 8. Swimming pool not really well maintained 9. You always have to ask them to provide a set of towels. It’s a must in every hotels! You don’t need to wait for a request from the guests asking for hand towels, face towels, floor towels, shower kit, etc. 10. Pillow cases, bedsheet, and comforter looks yellowish. It’s clear that they’re already using an old bed stuffs. Should buy new one. A resort like this should have a very white or white beddings. 11. Untidy hallway 12. Mostly not availablble in their restaurant menu 13. Food overpricing and not worth it
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Date of stay: January 2020Trip type: Traveled as a couple
linda l wrote a review Jan 2020
31 contributions44 helpful votes
A pretty nice hotel located close ti the airport but also about a 10 minute taxi ride to town. Not much around the hotel. Hotel does have a restaurant not a huge selection but food is decent. Breakfast is pretty ok. Very nice pool and the grounds are nice. Rooms are comfortable with fridgerator and tv. Would definitly recommend. Staff is wonderful and there is an atm there. Do not use the travel agency though inside the hotel.
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Date of stay: January 2020Trip type: Traveled with friends
2 Helpful votes
Response from azizaparadisehotelh, General Manager at Aziza Paradise Hotel
Responded Jan 26, 2020
Dear Linda I, Thank you for your recent review. Glad to know that you had a lovely stay us and experienced our unique brand of Hospitality. I am glad to share with you that we have recently started the renovation of our Demeter Coffeeshop and the work should be completed in 2 months. Our new Executive Chef has also just come on board and we are now in the process of revising our Ala Carte, Room Service Menus. The coffee shop once completed will be top of the line, with full action stations (live cooking) presenting different types of Cuisines (Western and Asian and Brazilian Carvery). We hope to see you here at Aziza Paradise Hotel sometime soon
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ricdizon2004 wrote a review Jan 2020
2 contributions
The hotel made my stay in the city easy. Since it's my first time to be there. It made me decide to come back and make it as jump point to go to other places of Palawan. The room is very nice and clean, spacious. Had a very good sleep . The food 🥘 is very good. Worth checking it out. The potato chip at the bar and the squid it made me drink more 🤣😁. The cozy lobby, the way it was designed, I thought they have a beachfront 😁🤔 . Nice swimming pool . Good for family and friends. The managers staff by the way I almost forgot . Thank you for making my stay unforgettable. Thank you 😊 Bless you all
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Date of stay: December 2019Trip type: Traveled with friends
Response from azizaparadisehotelh, General Manager at Aziza Paradise Hotel
Responded Jan 7, 2020
Dear ricdizon2004, Thank you for your recent review. We are glad that you enjoyed your stay here at your best kept secret in Palawan, Aziza Paradise Hotel. We always strive to be consistent in delivering all our products and services at the highest levels of excellence. Please inform all of your friends and family members about your memorable experience and we hope to be of service again sometime in the future.
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$70 - $97 (Based on Average Rates for a Standard Room)
PhilippinesMimaropaPalawan ProvincePalawan IslandPuerto Princesa
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Frequently Asked Questions about Aziza Paradise Hotel
Which popular attractions are close to Aziza Paradise Hotel?
Nearby attractions include Robinsons Place Mall Palawan (0.5 miles).
What are some of the property amenities at Aziza Paradise Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Aziza Paradise Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aziza Paradise Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aziza Paradise Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Aziza Paradise Hotel?
Conveniently located restaurants include Matiz Restaurant and Tapas Bar, Sabie Bakes Cafe, and Veggie House Restaurant.
Are there opportunities to exercise at Aziza Paradise Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Aziza Paradise Hotel have an airport shuttle?
Yes, Aziza Paradise Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aziza Paradise Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Aziza Paradise Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Aziza Paradise Hotel?
Many travelers enjoy visiting Plaza Cuartel (2.5 miles).