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Empire Suites Hotel

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Empire Suites Hotel
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95 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Dumaguete City, Philippines
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The place is at the center of the city, and can certainly give you a relaxing place. I stayed overnight only for a stop over of my trip from El Nido then go to Cebu after Puerto Princesa. There are easy and fast ways to look for something for its really near to mostly everything, from food to shopping to... More 

Helpful?
Thank ferna1979
Rotorua, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We walked in without any reservations. Staff accommodated us and let us use their wifi while we booked online as it was cheaper. They even served us ice cold pineapple juice and at the end of our stay dropped us at the airport without extra costs. :-)

Helpful?
Thank rkmurphy28
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Centrally located near the airport. Relatively clean but you can see the rooms are a little past their prime... Not horrible but look closely and you'll start noticing some small things. Overall though was a real great deal, you could do a lot worse.

Helpful?
Thank Ax49
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Good Day Ax49, First of all I would like to thank you for giving us your review and I want you to know that your opinion is important to us. Your kind words is a motivation for us to continuously improve our services and facilities for the satisfaction and convenience of our valued guest. We hope that should you be... More 

Metro Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The room was the best I have stayed in during my three month stay in the Philippines. The tv and wifi worked well, the bed was extremely comfy, and it was supremely clean. I only stayed a night as a stop over from El Nido to Manila, but I was glad I chose this place to stay. The free airport... More 

Helpful?
Thank MirandaKS
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Good Day MirandaKS, Thank you very much for writing us your review. We are glad that you enjoyed your stay with us and your kind words are greatly appreciated. Your thoughts are important to us and we will take your comment as a reminder that there are still room for improvements in the services that we provide. Your opinion will... More 

2 reviews
3 of 5 stars Reviewed July 21, 2016 via mobile

Overall the hotel is okay. But there were slight issues when we went there. We have a reservation for a De Luxe room for two nights in this hotel. Upon checking our reservation, a hotel staff directed us to our room and left. A few minutes later we were having thoughts that the room was a Standard/Superior room so I... More 

Helpful?
Thank ysabellecassandra
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Good day ysabellecassandra, Thank you very much for giving us your review. I am deeply saddened that we have caused inconvenience on your vacation in Puerto Princesa. There are no excuse for all the things that happened, and we take full responsibility. In behalf of all the staff, we humbly apologize. Your oponions are highly valued and it will serve... More 

Quezon City, Philippines
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 27, 2016

The rate is good for its proximity to restaurants, airport and banks. The rooms are OK. Staff can be a bit slow and can miss out some details but they are generally nice and approachable. Wifi during our stay was unstable. Breakfast was just OK.

Helpful?
Thank iGURUt
Metro Manila, Philippines
1 review
5 of 5 stars Reviewed June 20, 2016

I stayed in this hotel beginning of June 2016 and I was suprisde on the location which is very near to TIKI Bar and Nokinocs! For vloggers and other internet enthusiast, they have a very fast wifi, very good for vloggers! Like it!

Helpful?
Thank jasperclyde
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

While it's no The Ritz, for the price you can't do better. Very close to the airport, easy to find, very friendly and helpful staff. Rooms are clean and in decent condition. Even free breakfast and transfer to the airport included in the price. Happy campers!

Helpful?
Thank Sahra K
Roma
Level Contributor
113 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed May 28, 2016

The hotel is well positioned, close to restaurants and shops but the rooms are not very comfortable because they are small an ruined (would need some maintenance). The breakfast is modest and waiters are slow. There are no safe box, minibar and bathroom facilities (on request they provide you with a small box with a default combination that you cannot... More 

Helpful?
Thank einai
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 23, 2016

Since it's our first time in Puerto Princesa, we stayed 4 nights in this hotel. We love the chosen room which is the Deluxe Room. We love the color blends of the room and it was too spacious for us. Besides this hotel was acessible in every place we want to go and staffs are very polite. We haven't tried... More 

Helpful?
Thank Catherine Joy V
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Empire Suites Hotel is a fresh and modern hotel located in the heart of the city of Puerto Princesa, a mere 3 minutes away from the airport. You can shop, dine, and entertain yourself after a short distance's gait. All are available within walking distance from our Hotel. ... more   less 

Additional Information about Empire Suites Hotel

Address: Rizal Avenue | Crn P Vicente St, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Price Range: $26 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empire Suites Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Empire Suites Hotel Palawan Island/Puerto Princesa
Hotel Style:
#3 Spa Hotel in Puerto Princesa
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