We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Located in the heart of uptown Puerto Princesa, Best Western Plus The Ivywall Hotel is a modern midscale hotel that provides the perfect base for both business and leisure travelers. Our 120 guest rooms and suites ...Moreall feature a contemporary Filipino design, plus an array of amenities including free Wi-Fi. Every part of this five-story hotel has been designed to provide sublime stay, with a range of wellness and dining options to help guests unwind and business facilities to meet the needs of professional travelers. Combined with Best Western's world-famous services standards, Best Western Plus The Ivywall Hotel is the ideal choice for your next trip to Puerto Princesa. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewsivy wallmodern hotelbreakfast buffetan excellent hotelel nidopopular restaurantkey cardfree shuttle to the airportwalking distancenear airportthe hotel is conveniently locatedthird floorrooms are spaciousoutdoor poolsm mallbars and restaurantsupon check
Hi I am from Canada and for the very first time I've stayed in Best Western hotel in Puerto Princesa Philippines. The reason I chose this hotel is lately I've seen lot of Best Western commercials on TV and I thought it is a western...More
Response from Navigate675519, General Manager at BEST WESTERN Plus The Ivywall HotelResponded 6 days ago
Thank you for taking the time to review your recent stay with us.
We are disappointed to hear that your experience with us was less than excellent. We are committed to provide attentive and professional service and want to ensure all our guests...More
Nice new hotel located in the heart of town and just 10 minutes away from the airport. Spotless throughout with with swimming pool, leisure facilities bar and restaurant.
We had four rooms and and all found to consistant in style and standards.Breakfast was also excellent,...More
1 Thank edward p
Management response:Responded August 1, 2018
Dear Mr Edward P,
I would first like to thank you for writing this review and to hear that you had such a wonderful experience gives me great pleasure.
We do have a great team who is very passionate about delivering only the very best...More
The hotel itself is very well kept and probably one of the nicest in the area. However, my experience, unfortunately was not at all what was expected. According to all the research and reviews, it should have been an amazing stay at the Best Western....More
Response from Navigate675519, General Manager at BEST WESTERN Plus The Ivywall HotelResponded 2 weeks ago
Thank you for taking the time to write a review of your recent stay at Best Western Plus The Ivywall Hotel, Palawan.
Whilst our service is generally rated positively here on TripAdvisor, your experience clearly demonstrates that we can certainly do much better....More
We been only for 2 nights , but the hotel was more the we expected for the price we paid. Nice stuff and have an amazing sea food restaurant near by.
Breakfast is included and has many options. The food quality is good as well...More
Management response:Responded 3 weeks ago
I am delighted that you had a wonderful stay and left with such positive impressions. It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay was such...More
I and my boyfriend have stayed in the Hotel for 1 day. We have visited 4 islands in Philippines and this hotel is my favorite one. Kindly and friendly staff, perfect service and very tasty breakfast. Our room was big and clean, there was a...More
1 Thank Viktoria A
Management response:Responded 3 weeks ago
Dear Ms. Viktoria A,
Thank you for your lovely review sharing positive notes on all elements of your experiences. We are particularly pleased that our friendly and perfect service was one of the highlights of your stay.
Everything you so graciously mentioned in your review...More
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir shop, yes it is very near, about 5 minutes away by trike. The hotel offers city tours and other tour as well. But what we did was to hire a van and did our own thing. That way we had the van by ourselves and had total control of our time
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very nice and the scenery amazing. The culture is an experience in itself and I was told very low in local crime. However I didn't want to go because of consult advice both on UK and US websites however my partner felt differently so we went. My understanding is that risks were reassessed last Oct/Nov so well in advance of your booking. Given your husbands military background I am a little surprised you booked at all. I guess a non-refund policy is as stated. It is outside the control of the hotel if the US government don't advise travel. Whilst I agree you would think they could still re book room but maybe given heightened threats that's not so easy for them now. I feel very sorry for the local community it must be awful and very frightening. I have to say I never once felt unsafe or saw any violence but then my son studies in Manchester and always felt safe there but look what has happened. I wonder if you could ask for a transfer to another Best Western hotel perhaps try Best Western head office customer services.......assuming there is one.