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Hotel New Saphir Yogyakarta

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172 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Jakarta, Indonesia
Reviewed September 14, 2014

Was disappointed with the service at this hotel, had to call everyday to get my room cleaned, and room service took hours. The buffet breakfast is ok, Internet kept dropping out. It was connected to a mall but was much there.

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Helpful?
1Thank John J
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear John, Warm greetings from New Saphir Hotel Yogyakarta, We regret to hear that your stayed with us was unpleasant. Thanks for the constructive feedback regarding our facilities and services. We have shared this to our team to improve on our service standard. Through constructive feedback of this nature we are able to isolate the finer details in guest satisfaction...

Semarang, Indonesia
Reviewed August 27, 2014

I really disappointed with wifi at my room, can not connect!. I call technician to fix it, but they can not solved the problem. This hotel need upgrade their internet connectivity to make a guess pleasant! And Hot water isn't available for shower. Even this is four star hotel, but services isn't that level!.

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Helpful?
4Thank Wisnu_Segara
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Wisnu, Warm greetings from New Saphir Hotel Yogyakarta, Thank you for choosing us and for taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have putted it in our attention and discuss with the department concerned for further actions and avoid similar problem...

Reviewed August 17, 2014 via mobile

Hotel has all the luxury standards. Super friendly people, good food and nice facilities. Very clean aswell. And great location. Only downsides is the construction thats seems to never stop (altho its bearable) and the food prices is for yogja standards a bit high. I recommend it to everyone who aint travelling on a tight budget.

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Helpful?
1Thank Marc v
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Marc V, Warm greetings from New Saphir Hotel Yogyakarta. Thank you for choosing us and taking the time to to write the review on Tripadvisor.com. It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services. We do apologize that some experience did not...

Koper, Slovenia
Reviewed August 14, 2014

we stayed here for three nihgts and it was a very pleasant stay. the location is close to the airport as well as the city centre. the room was comfortable, very clean, with big balcony. there's a nice swimming pool to refresh up after sightseeing and a fast working wi-fi. service is very good and breakfast excellent. The place is...

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Helpful?
1Thank 502petles
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear 502petles, Warm greetings from New Saphir Hotel Yogyakarta! Thank you for staying with us during your visit to the Royal City Yogyakarta and taking your time to write this review. We are really happy that you enjoy our facilities and services. We have shared your positive comments with our team as encouragment for them to always deliver exceptional service...

KL
Reviewed July 22, 2014 via mobile

Hotel is an old hotel although it states in room that its a 4 stars hotel. Hardly. Facilities, lightbswitch, bathrooms and taps are old fashioned. Bed is of old standards and flat but of acceptable comfort. Service is good. breakfast starts at 6am officially but they prepared 70% range for me at 530am upon request as I had to leave...

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Helpful?
1Thank ah_leng
Havez M, Manajer Kantor Depan at Hotel New Saphir Yogyakarta, responded to this review

Dear Mr. Ah Leng, Warm greetings from New Saphir Hotel Yogyakarta! Thank you for choosing our hotel amongst the variety of hotels available for your business or pleasure need in Yogyakarta and taking your time to send review on Tripadvisor.com. It is a great pleasure to serve you on that time. Hope in the next visit you will choose New...

Kuala lampur
Reviewed April 22, 2014

Nice and hotel and location is just right as it's on the central road of the city. This hotel is only 20 minutes drive off the airport. The building is grandeur and colonial with friendly staff. comfortable rooms. Nice swimming pool and excellent breakfast. Not luxurious hotel but very fine place to stay. This place indeed value for your money....

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Helpful?
2Thank Tariq_Hasany
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Mr. Thariq, Greetings from New Saphir Hotel Yogyakarta! Thank you for choosing New Saphir Hotel as a place to stay during your stay in Yogyakarta and taking the time to send review on Tripadvisor.com. It is nice to hear that you spent a wonderful stay at our hotel when you were in Yogyakarta, We really appreciate your kind remarks...

Port Macquarie, Australia
Reviewed April 18, 2014

I found the room very cosy and the bed very comfortable. After a long rail trip to get here, arriving at the Hotel was a welcome relief. One of the people in our group became sick overnight and the staff were fantastic in helping to arrange some medical attention, they were very attentive and helpful and made it easy for...

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Helpful?
1Thank nerney1961
Havez M, Manajer Kantor Depan at Hotel New Saphir Yogyakarta, responded to this review

Dear nerney196, Greeting from New Saphir Hotel Yogyakarta! Thank you for choosing New Saphir Hotel and taking the time to send your review on Tripadvisor. It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services. We do hope you will choose to stay at...

malaysia
Reviewed February 26, 2014

A newly renovated hotel not far from the airport. Nothing much about this hotel, room ok, service is good, staff friendly. Breakfast is fine, not much choice though. Not too far from city so going shopping is not a problem.

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Helpful?
Thank poppyjaneipoh
Havez M, Manajer Umum at Hotel New Saphir Yogyakarta, responded to this review

Dear Value Guest, Greeting from New Saphir Hotel Yogyakarta! Thank you for choosing New Saphir Hotel and taking the time to send your review on Tripadvisor. It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services. We do hope you will choose to stay...

Bekasi, Indonesia
Reviewed January 12, 2014

New Saphir hotel is placed in a great position distance to most of city spots. The staff at this hotel are very nice people and very helpfull.We enjoyed had a comfortable old style room but clean enough to stay.The swimming pool also great to enjoy, it has a pool bar and there's a small pool for children. Overall, this is...

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Helpful?
Thank pecotot
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Value Guest, Warmest greeting from New Saphir Hotel Yogyakarta. Thank you for choosing New Saphir Hotel and taking the time to send your review on Tripadvisor. It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services. We do hope you will choose to...

Jakarta, Indonesia
Reviewed December 18, 2013

Another of those very few hotels these days, that don't allow checking in before 11 am (even if rooms are available). Very nice, spacious and characteristic lobby and it stops there. The room (116) was spacious but oldish - the door to the wardrobe was damaged as one has to force it either way each time one opens/closes it. The...

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Helpful?
Thank Regulartripster2805
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Value Guest, Warmest greeting from New Saphir Hotel Yogyakarta. Thank you for choosing New Saphir Hotel Yogyakarta and taking time to send your review on Tripadvisor. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have putted it in our attention, certainly discuss with department concerned for further actions and...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
With a conveniently central location in the city center and business district , Hotel New Saphir Yogyakarta is the most comfortable hotel in this exciting city.Hotel New Saphir Yogyakarta is a great place to conduct business, catch up with friends and family, or just relax. Next to the city's most famous shopping center, Ambarrukmo Plaza, our hotel offers a comfortable and an unforgettable experience. Warm , friendly service awaits you from the moment you step through the front door until the last stay with us. ... more   less 

Additional Information about Hotel New Saphir Yogyakarta

Address: Jln. Laksda Adisucipto no. 38, Yogyakarta 55221, Indonesia (Formerly Hotel Saphir Yogyakarta)
Location: Indonesia > Java > Yogyakarta
Price Range: $38 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel New Saphir Yogyakarta 3.5*
Number of rooms: 206
Reservation Options:
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Questions & Answers

Questions? Get answers from Hotel New Saphir Yogyakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool view would be best”
 of 5 bubbles Alf_Wicaksono, Aug 18, 2016 | Read review
“choose upper room that has view to the street or to the pool”
 of 5 bubbles Nit4t4n, Apr 13, 2016 | Read review
“Level 1 is terribly smell”
 of 5 bubbles shinoe2015, Dec 28, 2015 | Read review
“Avoid accommodation on lower floor next to the shopping mall, or view is obstructed by wall.”
 of 5 bubbles embiHeadOutdoors, Nov 5, 2015 | Read review
“i stay on the first floor ant its terrible. you must choose other floor.”
 of 5 bubbles rizqih2015, Aug 31, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question