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Raffles Jakarta

Jl. Prof.Dr Satrio 3-5 Ciputra World 1, Jakarta 12940 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1527)
Room & Suite (397)
Dining (228)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Raffles Jakarta
Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#28 of 1,191 hotels in Jakarta
Travelers' Choice
In the core of Jakarta, the golden triangle, comes a new destination for entrepreneurs and artists - Raffles Jakarta. Service is as generous as it is exemplary, creating an oasis where the well traveled can be themselves, with the space and privacy they need to refresh and recuperate in this most bustling of cities. The restaurants of Raffles Jakarta offer a delightful range of international culinary experiences. Choices include Arts Cafe, the all-day dining restaurant, The Writers Bar and a poolside bar. Each one has its own unique atmosphere, combining the best of Indonesian art and culture with superb world-class cuisine. The story continues...
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Valet parking
Hot tub
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Bottled water
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
Indonesian, Malay
1531Reviews15Q+A100Room tips
Traveler rating
  • 1,336
  • 164
  • 18
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  • 5
Time of year
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Popular mentions
lidya s wrote a review Jan 21
1 contribution
Had a pleasant and memorable staycation with my kids and husband. This is a rare escape during this period for us. Not only the hotel is equipped with nice facilities and activities for kids, but also the hotel butler Yulika & Filipus provided a remarkable service to our needs throughout our stay. Thank you very much.
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Date of stay: January 2022Trip type: Traveled with family
mr.soetanto wrote a review Jan 7
Jakarta, Indonesia37 contributions37 helpful votes
Our second time staying at Raffles Jakarta, excellent as usual. Butler has been in touched with us since 2 days prior check-in date. Our kids had an extremely fun times especially with the teppee tent. Spacious rooms, great breakfast choices and taste. Carpets needs to be vacuum or lint rolled as we found numerous hairs especially under the beds and in the living room, under the couch.
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Date of stay: December 2021
Response from Gladys Pratiwi, Other at Raffles Jakarta
Responded 1 week ago
Dear Pak Adrian, Thank you for taking the time to complete a survey following your recent stay at Raffles Jakarta. We greatly value and appreciate your positive feedback, and it will be my pleasure to share your kind compliments with our team. I also want to express my sincerest apologies regarding the cleanliness of our carpet under the bed and in the living room. At Raffles, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we take the appropriate measures to address the problem and prevent future occurrences. Thank you again for sharing your experience, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gladys Learning & Quality Manager
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Veronica V wrote a review Jan 4
Jakarta22 contributions12 helpful votes
This year my husband and I decide to choose Raffles Hotel Jakarta as our staycation hotel. All of the staff is really helpful. I ask for the wedding anniversary ammenities, they decor the bed with the ducks and flower, also give us wedd anniv cakes. They also offer welcome drink, the signature drink is yummy with real bluberries inside. And few hours after we check in, they will check if we need something else (which I havent got the same service at other 5 star hotel). Room is big and has the bathtub. Because of the covid, the kids facility is off. Oh ya, we also can request fresh juice when you have your brekfast buffet. The hotel also has connecting door to the mall.I dont remember all the helpfull staff name. But one of them, Thalia, help me with the swimming reservation. Definitely will stay here again. Thank you Raffles for the excellent service
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Date of stay: January 2022
Sleep Quality
Response from Gladys Pratiwi, Other at Raffles Jakarta
Responded 1 week ago
Dear Ibu Veronica, We are flattered that your anniversary staycation experience was well-celebrated and that you enjoyed every aspect of your stay. Comments such as yours make us all proud of what we do here at the Raffles Jakarta. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Jakarta in the near future. Sincerely, Gladys Learning & Quality Manager
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Jeffri wrote a review Jan 4
Jakarta, Indonesia1 contribution
We stayed for 10 days with 2 connecting rooms for the 5 members of our family. The Buttler staf, Thalia, was very kind and helpful. We only talked to Thalia for all we needed in 10 days, she coordinated everything. Every other staf who helped us were very kind and helpful too. The bedroom looks new and very big! We could roam around and we had a lot of space. The suite style concept with doors in every room, gives privacy for different activities (work, calls, sleep, dining, etc.) The bathroom is so big too! The food quality in the room service is a fine dining class every day. We recommend highly Raffles Hotel.
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Ask for a garden view
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Amelia L wrote a review Jan 3
3 contributions
We had an incredible stay and the staff made our 10 day quarantine extremely comfortable. The hotel is amazing and we will definitely be back!! All the staff and concierge were so helpful and lovely to deal with. We could not fault our stay. The room was spatious and stylish and very clean. The food was delicious! Service was exceptional!
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Date of stay: December 2021
Sleep Quality
Room Tip: The Artist Suite had a lounge, desk area and huge bathroom and double bedroom
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$177 - $311 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Raffles Jakarta
Which popular attractions are close to Raffles Jakarta?
Nearby attractions include Lotte Shopping Avenue (0.04 miles), Ambassador Mall (0.2 miles), and ITC Kuningan (0.2 miles).
What are some of the property amenities at Raffles Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Raffles Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Jakarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Raffles Jakarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Raffles Jakarta?
Conveniently located restaurants include Arts Cafe by Raffles, The Royal Kitchen Bellagio Boutique Mall, and Loewy.
Are there opportunities to exercise at Raffles Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Raffles Jakarta have airport transportation?
Yes, Raffles Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Raffles Jakarta?
The staff speaks multiple languages, including Indonesian and Malay.