We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Ritz-Carlton Jakarta, Pacific Place

Show Prices
#3 of 419 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ritz-Carlton Jakarta, Pacific Place
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

366 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 306: English reviews
Kuala Lumpur, Malaysia
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent stay even just for a night. Staff is always there for you. Room amenities is on top of their class. One thing for sure, The Ritz Carlton Pacific Place known as luxury hotel in Jakarta due to lots of things. U need to experience it yourself.

Helpful?
Thank BeebSiti
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I was only in this hotel for one night, but it was one of the best hotels I have had the pleasure of staying in! The room was huge and the amenities were amazing. We were in the Club level and had free breakfast, lunch, and dinner as well as drinks in the evening. The bed was awesome, along with... More 

Helpful?
Thank Randy S
Virginia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for 2 nights. Amazing hotel. Location is central, above one of Jakarta's exclusive mall. Hard Rock Cafe Jakarta also located at the ground floor. The service is first class. The room is very spacious. I opted for Club room, great decision as it includes access to club lounge. They provide shoe shine service for free, love that. Concierge... More 

Helpful?
Thank Anita S
Singapore
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

I am staying in a 3 bedroom apartment at the higher floors. The room: - Furniture is overall in good condition. - All bedrooms are too dimmed except for living and dining areas are well lighted up. - Bathrooms a bit old with wall stained at shower area. - Pantry wall stained. - Electric kettle is old and faulty. Plastic... More 

Helpful?
Thank Hui Phing C
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Hui Phing C, Thank you for taking the time to share your feedback with us and I can assure you have your review is very important you us. I have gone through the points mentioned by you and address the necessary to avoid the same from happening again. At the same time, I would like to get personally in... More 

Brisbane, Australia
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed just one night at this hotel on business recently and was upgraded to a suite on the 23rd floor and blown away by the service and genuine warmth and friendliness of the staff-as well as the finish and amenities. If you want to be in a beautifully appointed hotel ,be treated like a treasured guest and not a room... More 

Helpful?
Thank metairi
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear metairi, it is truly a pleasure to learn this fabulous feedback and glad to that you enjoyed the suite. We are thrilled to know that you enjoyed the quality of our service. I. All the ladies and gentlemen drives enthusiasm to be the ambassadors of our property, delivering this way a bespoke service. It was wonderful to read your... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed only one night in Jakarta and we decided to go to dinner at the Ritz Carlton restaurant. We ate very well and the service was very good. They also have a very nice wine cellar! The girl who made us sit at the table was very polite. After dinner, as we were paying the bill, she directed us... More 

Helpful?
Thank spumeggiante
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear spumeggiante, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place. We are delighted to know that you enjoyed our restaurant and the service from our ladies and gentlemen. The entire team strives very hard to offer a personal experience to all our guests. I have certainly taken a note on the air-conditioning temperature and would make... More 

Denpa
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an outstanding hotel for corporate and pleasure travellers. The rooms are huge and the staff and service is outstanding, and if you have the budget spoil yourself and upgrade. There is no way to fault this hotel, a great place to stay, and the best hotel I have stayed in Jakarta. The only fault is the local traffic,... More 

Helpful?
Thank Darren G
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Darren G, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service exceeded your expectations. Your feedback is greatly appreciated and I will pass this on to the rest of the team I do... More 

Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The reason I stay at Ritz-Carlton is because it is just opposite our office building, however, I look forward to it every once in a while to be at this hotel when I am in Jakarta as I always recall how comfortable I felt when I last stayed here in 2012. This is not my first Ritz-Carlton hotel experience but... More 

Helpful?
Thank PE T
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear PE T, It is wonderful to have you back to stay with us. I very much appreciate you taking the time out of your busy day to review our property and I am thrilled to read such great feedback. All the ladies and gentlemen drives enthusiasm to be the ambassadors of our property, delivering this way a bespoke service.... More 

Westport, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I moved to Jakarta from the USA and stayed at the Ritz Carlton, Pacific Place for three months before moving to our house. While the entire staff was incredibly welcoming and helpful to us during our stay, one person stood out: Henny Yuliani. Henny always went above and beyond the entire stay to always welcome us "home",... More 

Helpful?
Thank Moss1100
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Carl, Thank you for your review and I am glad you had an enjoyable stay with us. I appreciate your fond feedback about our friendly and helpful service you received from our team which is an experience we continually strive to achieve. I would personally like to pass on your appreciation to Henny, who for sure would be thrilled... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I think Ritz carlton pacipic place still the best in jakarta, altough a lot new hotel in here,but experiences say : im feel at home,, great staff on breakfast with big variety food..then i will come back againt Thank you

Helpful?
Thank Yovi N
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Yovi N, Thank you for your kind review, I am delighted to hear that your recent stay was such a success, and appreciate you taking the time to make us aware of your experience. It is very rewarding to hear such praising remarks about our ladies and gentlemen and the services The team and myself cannot wait to welcome... More 

Questions? Get answers from hotel staff and past guests. Ask a question

242 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (217)
Viewed
Business Center/Function Rooms (8)
Viewed
Room/Suite (51)
Viewed
View from Room (15)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (24)
Viewed
Hotel & Grounds (23)
Viewed
Dining (4)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jakarta hotels
Raffles Jakarta
#1 of 419 in Jakarta
5.0 of 5 stars 266 reviews
Show Prices
Show Prices
Show Prices
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 419 in Jakarta
4.5 of 5 stars 839 reviews
Tanah Abang
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta
#11 of 419 in Jakarta
4.5 of 5 stars 1,206 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $260 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Hotwire, Odigeo, Agoda, Priceline, HotelTravel.com and Travelocity so you can book your The Ritz-Carlton Jakarta, Pacific Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Business Hotel in Jakarta
#3 Spa Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay