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Somerset Berlian Jakarta

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Somerset Berlian Jakarta
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118 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Reviewed 3 days ago NEWvia mobile

Pros: - good value - pretty good facility; big swimming pool, playground for kids, ok fitness centre, sauna - very friendly and helpfull lady at the receptionist - spacious room, good for family. - equipment in the room is pretty good; kitchen ware, stove, big fridge, microwave, oven - there is ATM Bersama and mini market (very basic goods) in...

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Helpful?
Thank nadia w
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Madam, We thank you very much for your feedbacks to us based on your recent stay experience. We will review our cleaning procedures and to ensure that all areas are kept and maintained clean at all the times. We will also review our smoking and non smoking policies for the comfort of all of our guests. Please accept our...

Kuala lumpur
Reviewed 6 days ago NEW

Situated at jakarta selatan, the 3 bedrooms is spacious with all the amenities. Not far from.city but if weekdays have to be patience on the traffic which was mental. All others are ok. Fully security

Review collected in partnership with this hotel
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Helpful?
Thank amin a
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your feedback about us. We hope to welcome you back again in the near future. Best regards

izmir
Reviewed 2 weeks ago

We had a terrible time in this place Dirty room with stained sheets , we waited two days to change them Dirty bath Very noisy fridge House keeping that didn't come one day and left room in a mess You can get much better for the value in Jakarta

Review collected in partnership with this hotel
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Helpful?
Thank alakhder
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your reviews about us. Please accept our sincere apology for the inconvenience. We will review our cleaning standard and procedures again to ensure that this is not repeated again in the future. We do hope that we are still given a chance to serve you again in the future and deliver a better stay experience. Yours sincerely

Singapore, Singapore
Reviewed 4 weeks ago

Staffs was very friendly, hotel is equipped with amenities such as mini mart, atm, pool, gym and sauna. 2 bedroom apartment fits 4, but the living area is so huge you can fit a family of 12 in it. Yup it's that huge.

Review collected in partnership with this hotel
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Helpful?
Thank Muhd24
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your reviews about us. We hope that you had a great stay experience with us and we look forward welcoming you back again in the near future. Yours sincerely

Surabaya, Indonesia
Reviewed 4 weeks ago

Very good location, Quiet room, good internet service and it has wifi router in each room, complete, clean and nice gym tools, Unfortunately our rest room have bad odor and the amenities was not complete.

Review collected in partnership with this hotel
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Helpful?
Thank ReynerTjitradjaja
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your feedback about us. We take note of areas for improvements and will put our best efforts to address these issues. We look forward to welcome you back again. Yours sincerely

Selangor, Malaysia
Reviewed 4 weeks ago

Very clean, big apartment, comfortable beds,big bathrooms very nice staff just perfect , kitchen has everything , the house keepers clean everything so perfect i will sure be back and i will miss the apartment i stayed in it felt like home

Review collected in partnership with this hotel
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Helpful?
Thank Mohammed A
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your kind words about us! We look forward to welcome you back home soon. Best regards

Brighton, Australia
Reviewed January 11, 2017 via mobile

We stayed 4 nights in a 2 bedroom apartment,which was spotlessly clean and spacious. A great place to base yourself for Jakarta especially the outside area to get fresh air and quiet surroundings. The restaurant was great, food fresh and well cooked and served with a smile and a laugh. Would definitely recommend.

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Helpful?
1Thank Ann241
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your kind words about us. We are glad to hear that you enjoyed your stay with us and give a recommendation for us. Look forward to welcome you back again. Yours sincerely

Semarang
Reviewed January 7, 2017

Great experience with the whole family. Nice neighbourhood. The only problem there is no room service after 10pm. Hope we can stay there again and see improvement. Looking forward to stay there again in the near future.

Review collected in partnership with this hotel
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Helpful?
Thank albertodhanani
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you for your feedbacks. We take note of your comments and will put our best efforts for improvements. We look forward to welcome you back again. Yours sincerely

yangon
Reviewed January 2, 2017

Stayed in the family appt, with 3 bedrooms. Master bedroom is quite roomy and had bathroom attached. Second and third bedrooms were kind of narrow, with common bathroom. Second bedroom can accommodate 2 persons. but the third one can only fit in 1 person. Kitchen is well fitted with fridge, microwave, pots and pans and stove. All fully functional. Living...

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Helpful?
Thank aprilmyo
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Thank you very much for your detailed and positive reviews about us. We look forward to welcome you back again in the near future. Best regards,

Reviewed January 2, 2017 via mobile

I spent my NYE with family at Somerset Berlian Jakarta but it turned out not as good as i expected. Swimming pool got too much chlorine..it was so smelly and hurt my eyes.. Towels are kinda old..its threads are coming out and not soft at all.. Then when I wanna go to sleep..i found blood stain on one of the...

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Helpful?
1Thank 884rahelm
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Please accept my personal apologies for all the inconveniences you have to experienced when staying with us during this holiday. We will certainly look at these matters and find ways to correct it and make immediate improvements. Hopefully we could serve you again in the near future and deliver better stay experience. Thank you

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Somerset Berlian Jakarta is nestled within the exclusive Permata Hijau residential district, surrounded by lush greenery and landscaped gardens, it offers a private and stylish retreat from the city bustle while being only a 15 minute drive from the prime financial hub of Jakarta. The spacious residences offer comfort and security while the convenience of location makes it an ideal accommodation choice for international executives and families where a wide variety of shopping venues, entertainment and restaurants are a few minutes away. Live in the dynamic city of Jakarta and enjoy all the comforts and security of home with Somerset Berlian. ... more   less 

Additional Information about Somerset Berlian Jakarta

Address: Permata Hijau Jln. Permata Berlian | Permata Hijau, Jakarta 12210, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $64 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Somerset Berlian Jakarta 4.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Somerset Berlian, Jakarta Hotel Jakarta
Hotel Style:
#63 Luxury Hotel in Jakarta
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Questions & Answers

Questions? Get answers from Somerset Berlian Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors for better view of city.”
 of 5 bubbles aprilmyo, Jan 2, 2017 | Read review
“Ask engineering or guest service if you need to operate the washing machine and microwave. Services are available until 10pm.”
 of 5 bubbles Dieta_Gani, Dec 27, 2016 | Read review
“Very comfortable and homely ”
 of 5 bubbles mokhann, Nov 29, 2016 | Read review
“residu of cigarette smell still very strong all around the room”
 of 5 bubbles pandui2014, Nov 21, 2016 | Read review
“Excellent ”
 of 5 bubbles 697harrys, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question