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Arion Swiss-Belhotel Kemang Jakarta

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Arion Swiss-Belhotel Kemang Jakarta
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172 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Jakarta, Indonesia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Have stayed at this hotel several times and everytime a pleasurable experience. Rooms and washrooms up to date and maintained . Bed is very comfortable with 4 pillows. Tv has many english channels. Wifi in room very strong. Breakfast buffet one of best in city and included in room price. Staff very accomondating and most are semi fluent in english.... More 

Helpful?
Thank billtv19
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Sir, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We are pleased that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Hotel. Do come back to visit us soon as it has... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here many times either for business or pleasure. However, the last two visits (last July and August) were very disappointed! When checked in the save was locked and provided only bath towel no hand towel and face washer with one soap and didn't replenish it even after asked no response until I got upset and the shower gutter was... More 

Helpful?
Thank Ichwan H
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Ichwan H, We regret to note your concern over incidents that happened during your recent stay with us. Do be informed nonetheless that it has always been our intention to ensure that the Hotel provides the highest level of service standard to all our guests, whether in Front Office, Housekeeping and F&B. Therefore, we have taken the initiative... More 

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Jakarta, Indonesia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay in superior room, what makes me uncomfortable is there is only one slipper in my room, and when breakfast the helper for omelette not stand by so, we have to ask the waiter to cook for us.. But the others fine.. Great location for staying after party.. 👍👍👍

Helpful?
Thank UpieBarliana
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Upie Barliana, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We regret to note your concern over only one slipper available in your room and no person in charge at egg station in Swiss Cafe during your recent stay with us. Do be informed nonetheless that it has always been our intention to ensure that the Hotel provides... More 

Denpasar, Indonesia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel location is perfect for a weekend night out. The hotel surrounded by a lot of nice cafe and hip places. All walk in distance,and it is a luxury since it is very hard to find a parking place in kemang in busy weekend. The hotel is 4 star hotel, clean, and well managed. The bathroom also spacious. The... More 

Helpful?
Thank Balidj78
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Sir/Madam, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! Thank you from the bottom of our hearts for your kind review. We are truly happy that our hardwork has resulted in you having a good time here in the Hotel and Kemang area. Come back for more soon and catch more Pokemon in here :) we look forward of... More 

Denpasar
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 26, 2016 via mobile

We stayed here for 2 nights because close to the Immigration Office in South Jakarta.The Hotel is clean and the staff are very friendly and helpful. We stayed in 4th Floor, on our first night the wifi in the room not working, after we called to the reception and the engineering checked our room and put an extra router in... More 

Helpful?
Thank Arya_Swadharma
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Arya Swadharma, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We are glad to hear that you had a wonderful time at the Hotel recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Hotel. Thanks to all the genuine and... More 

Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2016

I stay here when holiday season,stay at the executive room with separate living room, the room was really good, spacious, clean,and they provide a free wifi at all hotel area. hotel location is perfect, near to MCD kemang, KFC,Lippo mall kemang and so many cafe around the hotel just walking distance.The concierge and receptionist really helpful to show you a... More 

Helpful?
Thank Nico-Arden
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Nico Arden, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We are pleased that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Hotel. Do come back to visit us soon as... More 

Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed July 12, 2016 via mobile

I was here with my family on a weekend. Ordered a junior suite room. Room was quite clean, fridge was empty (no minibar), bedroom TV quite misplaced as it was not directly/on a straight line with the bed. Toilet was quite clean, eventhough incomplete toiletries, shower was leaking when turned on so lots of water coming from the neck-hose. There... More 

Helpful?
Thank Fajar G
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Fajar, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We regret to note your concern over bed experiences that happened during your recent stay with us. Therefore, we already highlight your comments to all the Team Members concerned to enable remedial actions be taken immediately, where such necessity is duly required. Therefore, we wish to record our appreciation... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2016 via mobile

The property looks rundown and the staff can not even manage basic tasks like puttings towels in the room before checkin. The Internet was weak in most parts of the property. This was not a good value.

Helpful?
Thank Walt A
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Walt A, Warmest greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We regret to note your concern over our service that happened during your recent stay with us. Do be informed nonetheless that it has always been our intention to ensure that the Hotel provides the highest level of service standard to all our guests, whether in Front Office,... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed May 30, 2016

good hotel with excelence good service kemang south jakarta who may feels like home, wondering might be priority choice when visitting in businnes or holiday with family. keep doing excelence service in the future

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank haruld
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Haruld, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! Thank you from the bottom of our hearts for your kind review. We are truly happy that our hardwork has resulted in you having a good time here in the Hotel. Come back for more soon...we look forward of having you here once again. Regards, Management More 

Jakarta, Indonesia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 28, 2016 via mobile

We had an unpleasent experiences. Been here with my kids. Basically, the hotel served warm and prompt services. The staffs were also helpful & accomodative. But, sadly, we had terrible bathroom experiences & room cleanliness. The bathroom floor drain was clogged, so the water flooded the bathroom floor. The shower not only sprayed water, but also moss?? And we found... More 

Helpful?
Thank IHBuditomo
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. IH. Buditomo, Warmest Greetings from Arion Swiss-Belhotel Kemang, Jakarta ! We regret to note your concern over problem that happened during your recent stay with us. Do be informed nonetheless that it has always been our intention to ensure that the Hotel provides the highest level of service standard to all our guests, whether in Front Office and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Arion Swiss-Belhotel Kemang Jakarta is a four-star international hotel located in the Kemang area, managed by Swiss-Belhotel international a rapidly expanding management company. It features a total of 94 elegantly appointed rooms. Designed is European architecture combine with a modern interior, the property is tailored to exude comfort, luxurious and stylish living. ... more   less 

Additional Information about Arion Swiss-Belhotel Kemang Jakarta

Address: Jl. Kemang Raya no. 7, Jakarta 12730, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $53 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arion Swiss-Belhotel Kemang Jakarta 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Arion Swiss-Belhotel Kemang Jakarta Hotel Jakarta
Hotel Style:
#81 Luxury Hotel in Jakarta
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