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Kemang Icon Hotel

191 reviews
#171 of 471 Hotels in Jakarta
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Traveler (92)
Room & Suite (62)
Dining (14)
Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travelers talk about
“infinity pool”(11 reviews)
“edge suite”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)Write a Review
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Traveler rating
81
53
24
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7
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LanguageEnglish
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81
53
24
13
7
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All reviewsinfinity poolrooftop restaurantedge suitemodern boutique hotelfantastic soundstaff were exceptionally helpfulnearby mosqueunique designsmall thingsbedroom and bathroomtop floordvd playerroom service menufantastic stayrestaurant stafffront office staffjakarta traffic
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1 - 5 of 178 reviews
Reviewed 1 week ago

I am totally not recommended this hotel. they very unprofessional. here it is the fact : ( we booked their room for our meeting with total pax : 10 ) 1. the food not good at all, and i was surprise find out that the...More

Thank Wulansari W
Response from Herman K, General Manager at Kemang Icon HotelResponded 3 days ago

Dear Ibu Wulan, Thank you for taking your valuable time in writing a very constructive feedback about our services. I would like to apologies for the unprofessional services from my team have provided, although we have accommodate your last minute booking and was cancel 8+...More

Reviewed 4 weeks ago via mobile

I stay on 23-25 December 2017 at Illumina Suite (Family with Young Children). Here are my objective opinion & experience during I stay there; - Front Office : ★★✩, need more hospitality training as FO person. - Room Cleanliness : ★★✩, you need to vacuum...More

Thank KenTanone
Response from Herman K, General Manager at Kemang Icon HotelResponded 3 weeks ago

Dear Mr. Ken Tanone, Thank you for taking your valuable time in writing a constructive feedback for us to continuously improve our facility and services. I do apologies that your stay was not up to your expectation and please let me assure you that I...More

Reviewed October 29, 2017 via mobile

There are some things I liked about this hotel. The staff were very nice, I was greeted enthusiastically, even when I arrived after midnight. The room was huge. The location was good, and the rooftop was nice. Breakfast was good (and more than enough, since...More

Thank 1450red
Response from KemangIconHotel, General Manager at Kemang Icon HotelResponded October 30, 2017

Dear 1450red, Thank you so much for taking you valuable time in writing a review about Kemang Icon Hotel, we very much appreciated for us to continously improved our services and facility. First of all, my sincere apology to hear some of the glitch with...More

Reviewed September 21, 2017

I do regular trip to Kemang area once a year, and it was first time to select this hotel this year. It was located in main street, and could easily get there. Staffs were very kind and friendly more than enough. Rooms are named uniquely,...More

Thank Joyfulee
Response from KemangIconHotel, General Manager at Kemang Icon HotelResponded September 23, 2017

Dear Joyfulee, Thank you so much for the wonderful compliment of our room design and appreciated that you have taking your valuable time in writing a review about your stay with us. We are very happy to hear that your stay was a memorable one...More

Reviewed August 28, 2017

stayed for one night here. service was great but room needs improvement. infini room was the one we stayed in but it had a faulty air con that they couldn't fix on the spot. so we requested and used a fan throughout the whole night....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Pool
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Spa
Details
Price range
$103 - $200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jakarta
#22 Business Hotel in Jakarta
#83 Spa Hotel in Jakarta
#93 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
$103 - $200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Jakarta
#22 Business Hotel in Jakarta
#83 Spa Hotel in Jakarta
#93 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Kitchenette
Add Photo Photos
Traveler (92)
Room & Suite (62)
Dining (14)
Pool & Beach (10)
Hotel & Grounds (51)
Bathroom (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
L_Karis
September 21, 2017|
Answer
Response from KemangIconHotel | Property representative |
Dear Ms. L Karis, May have your email address so I can send the photo through. Thank you. Warmest regards, Herman Kartaamidjaja Hotel Manager
0
Votes
hc2006rc
August 8, 2016|
AnswerShow all 4 answers
Response from Herman K | Property representative |
Dear 2006rc, Thank you for your enquiry and my apologies for the late reply. Our room are very spacious to accommodate 2 children however we don't provide the extra bed. Kindly let me know for any special arrangement that... More
0
Votes
McVeuve
August 20, 2015|
AnswerShow all 3 answers
Response from Pierre-Jean R | Property representative |
Dear Mc Veuve, Traffic being an issue everywhere in Jakarta and depending on the time of the day, it can take you between 1 to 2 hours to reach our hotel from the airport and about the same time to go to the central train... More
0
Votes
Room Tips
"inifini room had a spoilt air con and we used a fan. service is great. lights a little too dim."
Read review
"Infini, Illusion, Imperia, is the best one!"
Read review
"illusion room the best one"
Read review
"Try ask for room which is away from the mosque."
Read review
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