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Ascott Jakarta

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#41 of 419 Hotels in Jakarta
Certificate of Excellence
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Ascott Jakarta
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124 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Jeddah, Saudi Arabia
1 review
3 of 5 stars Reviewed yesterday NEW

Good for the location and helpful staff. They need to workout the ventilation problem in the rooms, moisture smell is very bad. The location at four o'clock pm is very crowded. Residents need to coordinate their trips at different timing. Hotel in general is average it doesn't deserve five stars classification.

Review collected in partnership with this hotel

Helpful?
Thank sad30390
Dammam, Saudi Arabia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel's restaurant is not good at all cleanliness and maintenance needs I hope it improves for the better where he is abandoned without visitors except The hotel is not very good, very suitable for families, clean and close to shopping

Review collected in partnership with this hotel

Helpful?
Thank ibrahim902
Singapore
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

If you are expecting the full service like the normal 4-star hotel, you'll be disappointed. The Housekeeping Department needs to be improved. Basic things like replenishing of toiletries and towels need to be reminded and often not sufficient as there were 5 adults staying in the 2-bedroom apartment.

Review collected in partnership with this hotel

Helpful?
Thank Sab R
Copenhagen, Denmark
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a 2 bedroom apartment, which was huge with a really nice livingroom. Had only booked a 1 night stay before our returnflight to Denmark. Pool area not so nice however, but that was not the reason for our choice anyway. Huge and clean fitnessarea.

Helpful?
1 Thank jkruger
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 6 nights with the family in a 2 bedroom apartment towards the end of July 2016. Hassle free check in but soon as we walked in we knew we made a mistake as we definitely should have stayed longer. Apartment has an abundant space, its clean with modern design/appliances and comfortable beds plus all the creature comforts you... More 

Helpful?
Thank anaasin
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Checked in Ascott Jakarta mega kuningan last April 2016 for a wedding dinner. The 2 bedroom apartment was modern & spacious plus location was a bonus. The apartment is connected to a huge mall called Ciputra with a hidden Lotte Duty Free on the last floor ! Beautiful experience :)

Helpful?
Thank FairozKarim85
Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

Never once our stay here has been a bad one. From the staff service all the way to the amenities, location and environment was fantastic. Easy access to anywhere you want to go without the need for transport and the worry on traffic jam. Will always be my only choice of place to stay with each time when I'm in... More 

Review collected in partnership with this hotel

Helpful?
Thank mohamedshaharin
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for half a week for a business trip. It's definitely a good property - good service, spacious quality rooms, and pretty good facilities. It's best feature though is it's proximity to Grand Indonesia, with its wide selection of restaurants and shopping options. I wouldn't complain about staying here again, but I have other hotels that I prefer... More 

Helpful?
Thank Iwan J
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here 6 years and it was a great experience. Since then the rooms have been recently upgraded and it's very nicely done. We had a 2 BR suite which is more than enough room. Nice to have a kitchen and living area. The ceilings are very high and gives the room an elegant, spacious feel. There is a... More 

Helpful?
1 Thank Peter J
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Just wanted to say great serviced apartment and very great service by the staff but a few issues with the stay. The pool although small was nice except for the fumes of diesel which flooded the pool. I believe very poor planning to have the fumes of the diesel generator go into the pool area. Due to this we only... More 

Helpful?
Thank tommo7712
Management response:

Hi tommo7712, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. I have noted your observations and recommendations for improvements to the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ascott Jakarta is located in exclusive retreat, in the heart of the city’s business and shopping district: (Plaza Indonesia Shopping complex, Grand Indonesia Shopping Complex, Jakarta City Center Shopping Mall), Embassies and a wide variety of dining and entertainment, It meets your every need, the services and facilities are luxurious, extensive and personalized. You can indulge in the exclusive lifestyle of Ascott Jakarta while enjoying the energy of this dynamic city. ... more   less 

Additional Information about Ascott Jakarta

Address: Jln. Kebonkacang Raya no. 2, Jakarta 10240, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $120 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Jakarta 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Ascott Jakarta Hotel Jakarta
Ascott Hotel Jakarta
Hotel Style:
#13 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
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