We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Ascott Jakarta

#55 of 415 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Ascott Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

106 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 86: English reviews
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed in 3-room apartment. The unit was spacious with excellent decor. Internet was fast enough for regular browsing and YouTube videos. The security at the gate was tight, mainly because it is located at the heart of Jakarta. Grand Indonesia Shopping Mall was 5-minutes away.

Helpful?
Thank luqmantravel
Bandung, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

The room was spacious. We have our own pantry and even a washing machine. so it really suitable for a family stay. the only problem with the room is the phone. we cannot use the phone to call the housekeeping or the concierge, even thought we tell the reception desk about it and the technician come to fixed it, it... More 

Review collected in partnership with this hotel

Helpful?
Thank 143hardys
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Welcome guest experience. The staff was very friendly and was sensitive to the needs. Nice spacious room with comfortable bed was an an added bonus which just one looks forward to, especially when you are on short business trip. Room was well lit and Spa experience was refreshing.

Review collected in partnership with this hotel

Helpful?
Thank nasir371
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Strategically located within CBD Jakarta. Within walking distance among several shopping malls and popular sites. Hotel staffs friendly. Rooms are spacious and with complete basic amenities. Rates quite reasonable. Two rooms apartment can easily house 6 persons.

Helpful?
Thank Tarsiah T
Jakarta, Indonesia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in a 3BR unit. Overall we are very happy and would love to stay there again. The rooms are spacious. The master bedroom has ensuite with shower and bathtub. The other two rooms share a bathroom that comes with a shower box. Guests to our unit can use the toilet that is near the common area. The kitchen... More 

Helpful?
Thank dianepalma
Newington, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Friendly staffs, clean room and property, the bonus very convenient to go anywhere. Grand Indonesia shopping mall just cross the street, which you kind anything and any foods. Plaza Indonesia between walking distance.

Review collected in partnership with this hotel

Helpful?
Thank Natalia P
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room was quite dirty with hairs in shower and toothpicks on carpet... swimming pool stinks petrol, room service quite innefficient, food quality is very poor (greasy) hotel takes a 1,000,000 rupiah deposit not refunded at departure...

Review collected in partnership with this hotel

Helpful?
2 Thank B9108TWsebastiang
Management response:

It was a great pleasure having you stay at Ascott Jakarta. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have... More 

Taipie
1 review
5 of 5 stars Reviewed June 12, 2016

I started to stay at this hotel from 5 years ago. It always keep its standard of service. Recently, it is even better since all renovation is done. all design looks perfect with local style. breakfast to be improved is the only suggestion to hotel mgmt.

Review collected in partnership with this hotel

Helpful?
Thank mwang2016
Singapore, Singapore
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2016

The service is excellent. Location is very good with lots of shops and food places nearby. Rooms are big and comfortable and clean. Breakfast needs a bit of improving in terms of quality and quantity.

Helpful?
Thank rttraveller88
Sydney, Australia
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

The hotel itself is good value and in a great location right next to Grand Indonesia and is Central which is great for business. There are some improvements needed though. I have been to this hotel 4 times with colleagues so far this year at the time of writing and every time we check in they don't seem to recognise... More 

Helpful?
1 Thank Daniel A
Management response:

It was a great pleasure having you stay at Ascott Jakarta. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

404 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (119)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (6)
Viewed
Room/Suite (32)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (1)
Viewed
Other (68)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (268)
Viewed
Amenities (38)
Viewed
Children's Pool (5)
Viewed
One Bedroom Premier Apartment (21)
Viewed
Pool (7)
Viewed
Premier Studio (23)
Viewed
Dining (14)
Viewed
The Hotel (25)
Viewed
Three Bedroom Premier Apartment (50)
Viewed
Two Bedroom Executive Apartment (37)
Viewed
Two Bedroom Premier Apartment (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Family/Play Areas (1)
Viewed
Dining (2)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jakarta hotels
Setiabudi
Fraser Residence Sudirman Jakarta
Ascott Kuningan Jakarta
#105 of 415 in Jakarta
4.0 of 5 stars 56 reviews
Menteng
Fraser Residence Menteng Jakarta
Show Prices
Show Prices
Show Prices
Menteng
Pullman Jakarta Indonesia
Aston at Kuningan Suites
#37 of 415 in Jakarta
4.0 of 5 stars 380 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ascott Jakarta is located in exclusive retreat, in the heart of the city’s business and shopping district: (Plaza Indonesia Shopping complex, Grand Indonesia Shopping Complex, Jakarta City Center Shopping Mall), Embassies and a wide variety of dining and entertainment, It meets your every need, the services and facilities are luxurious, extensive and personalized. You can indulge in the exclusive lifestyle of Ascott Jakarta while enjoying the energy of this dynamic city. ... more   less 

Additional Information about Ascott Jakarta

Address: Jl. Kebon Kacang Raya no. 2, Jakarta 10230, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $106 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Jakarta 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, TripOnline SA, Booking.com, Hotwire, Expedia, Asiatravel.com Holdings, Odigeo, Travelocity, Priceline and HotelTravel.com so you can book your Ascott Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Jakarta Hotel Jakarta
Ascott Hotel Jakarta
Hotel Style:
#13 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#44 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay