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Aston Rasuna

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597 Reviews from our TripAdvisor Community

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Showing 484: English reviews
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Reviewed 6 days ago NEWvia mobile

I stay in Aston rasuna for two days I am happy with this hotel the hotel is good and the staff is friendly especially in the restaurant Stuff in the restaurant always help me when I need something especially for the boys name is Rahmadhe gave me excellent service I will back in the next holiday thank you

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Helpful?
Thank Kamal A
Jeddah, Saudi Arabia
Reviewed 1 week ago NEWvia mobile

I stay 908 room I love in jakrta Aston resona is good hotel and good place and near to the mall and good room and good service Especially in the restaurant The staff is friendly Especially for rahmad he is good people and also the girl is rina

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Thank alamoudi44
Reviewed 2 weeks ago via mobile

service excellent from pak Herman.. love view from my room 3209 (penthouse 😍😍) Kamar Bersih, Luas, makanan enak.. minuman recommended Green Rasuna 🖒 Kamar cocok untuk family trip thanks Aston Rasuna Hotel for the room service 🖒🖒

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Helpful?
Thank tamdews
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review
Google Translation

Dear Mr/Mrs. Tamdews, Salam hangat dari Aston Rasuna Terima kasih telah memilih Aston Rasuna sebagai tempat penginapan Bapak/Ibu. Kami sangat...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

I likestay in Aston Rosana The room is good the stuff is friendly and the hotel is near to the mall I am really like this hotel especially a staff in the restaurant his name is Rahmad he give me excellent service And he always help me when I need something I will beack here again in the next holiday...

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Helpful?
Thank veronqq
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mrs. Veronqq, Warmest Greeting from Aston Rasuna We would like to express our gratitude for your stay at Aston Rasuna Jakarta. We all very happy for your excellent comments on the experience you enjoyed when at Aston Rasuna. We would like to say thank you for your compliments on our facilities and location. Our staff would like to say...

Malvern, Pennsylvania
Reviewed 3 weeks ago via mobile

Only negative comment was shower Good location Friendliest staff in WORLD. My traveling buddy is in hotel business in states and he wanted to take them back to states to teach his staff how to make travelers feel great. Great value. We got a 3 br condo and very comfortable

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Helpful?
Thank tarheel48
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr/Mrs. Tarheel, Warmest Greetings from Aston Rasuna Thank you for choosing Aston Rasuna Jakarta as your preferred hotel accommodation. We would like to apologize for the shower in your bathroom. We have investigated and discussed your comment with the department concerned to make improvements. We are very grateful for your valued comment. The management and staff of Aston Rasuna...

Singapore
Reviewed February 15, 2017

Firstly, it was a too big apartment for me alone. I would prefer Citadines (attached to Rumah Sakit Metropolitan). There is 2 bedrooms and this is basically an apartment suite. Everything is sort of working and falling apart. Hahaha I don't know how to say it. Everything works... barely. Like the bathroom door closes but not so well. The shower...

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Helpful?
Thank Vuvie
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Dear Ms. Vuvie, Warm Greetings from Aston Rasuna.. Thank you very much for taking the time to write this kind review following your recent visit. We do apologize for your experience you had about the room facilities. Having recently started working here as General Manager, I have a few things on my to-do list and one of them is to...

Indonesia
Reviewed February 14, 2017

A litte bit outdated hotel but they maintain the room and the building very well. It's apartment hotel so the room has simple kitchen and living room. There's swimming pool and children playground at the 5th floor, shared with other apartment towers, very nice place to walk and relax.

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Helpful?
Thank StellaIndonesia
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Ms. Stella, Warm Greetings from Aston Rasuna.. We would like to express our gratitude to you for choosing Aston Rasuna. We all very grateful to know that you had a pleasant stay with us which supported by our facilities. Thank you for appreciating our 5th floor area as nice place to walk and relax. We do hope your experience...

Magelang
Reviewed February 8, 2017

please improve room services, including toiletries, cleanliness and room officer. you also need to make up the interior of the room. you need an improvement immediately, before no one want to stay there

Review collected in partnership with this hotel
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Helpful?
Thank Veronica K
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Ms. Veronica K, Warmest Greetings from Aston Rasuna Jakarta. Thank you for choosing our property as your preferred accommodation in Jakarta. The Management of Aston Rasuna would like to apologize deeply for what you experienced during your stay with us. We have investigated and discussed your complaint about the guest room with the Department concerned to ensure they make...

Bali, Indonesia
Reviewed February 7, 2017

Please more friendly, and Good service at restaurant.......more clean the room and update the facility, Staff is must Friendly and more nice, when i come to pool with family, the security not nice and poor chair at pool area

Review collected in partnership with this hotel
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2Thank Diana K
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mrs. Diana K, Warm greetings from Aston Rasuna. Thank you for choosing Aston Rasuna as your preffered hotel. The Management of Aston Rasuna would like to apologize deeply for your recent stay with us. We have investigated and discussed your comment about the staff service at the restaurant and room with the Departments concerned to fix the problem. We...

Singapore, Singapore
Reviewed February 6, 2017

Try to stay in at aston during my weekend gateway, I chose a condotel type of room which consist of two rooms. The ambience was ok, but the water heater took sometimes to work but still ok. The kitchen utilities need to be provided even more since it's 2 bedrooms and for sure more than 2 people will stay in,...

Review collected in partnership with this hotel
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1Thank Mohamad Rizki S
AstonRasuna-Jakarta, Public Relations Manager at Aston Rasuna, responded to this review

Dear Mr. Mohamad Rizky, Warm Greetings from Aston Rasuna.. We would like to express our gratitude to you for choosing Aston Rasuna. We all very grateful to know that you had a pleasant stay with us, supported by our food & beverage products. Thank you for your valuable comments about the room facilites. We have investigated and discussed your comment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A four star property offering both short long stay in All-Suite accommodation that is tastefully furnished with refreshingly modern interiors. Combining all the facilities of an International hotel and the comfort and personal service of a residence - the Aston Rasuna offers guests affordable luxury in the very heart of Jakarta's CBD. Strategically located in the heart of Jakarta CBD, the Aston Rasuna allows guests to enjoy their stay for either business or pleasure with easy access along Jl. H.R. Rasuna Said to restaurants and shopping malls. Enjoy a vibrant experience of city lifestyle through easy access to the various places of interests and entertainment spots. ... more   less 

Additional Information about Aston Rasuna

Address: Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $66 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Rasuna 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Aston Rasuna Hotel Jakarta
Aston Hotel Rasuna
Jakarta Aston
Hotel Style:
#38 Spa Hotel in Jakarta
#48 Business Hotel in Jakarta
#56 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from Aston Rasuna staff and other travelers.
4 questions
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Questions? Get answers from Aston Rasuna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Location , staffs , foods , if you place to reach Jakarta's landmark, this is it”
 of 5 bubbles ZulfanH, Jan 29, 2017 | Read review
“higher rooms are better so you can enjoy the city view”
 of 5 bubbles 494citray, Dec 19, 2016 | Read review
“A lot of good clubs around”
 of 5 bubbles TurakhiaChintan, Dec 10, 2016 | Read review
“easy access to go to anywhere in Jakarta city.”
 of 5 bubbles Leo-sang, Oct 18, 2016 | Read review
“City View is the best view”
 of 5 bubbles Tyo78, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question