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Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 Mega Kuningan, South Jakarta, Jakarta 12950 Indonesia
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$177
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$174
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Traveler (1933)
Room & Suite (567)
Dining (220)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Jakarta, Mega Kuningan
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 1,188 in Jakarta
Location
4.3
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, our Jakarta hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, TEMPUS, a hot spot hosting two different zones of Avanti an JADE for elegant karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
Chinese, Indonesian, Malay
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
88Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
2284Reviews25Q+A100Room tips
Traveler rating
  • 1,792
  • 329
  • 85
  • 48
  • 30
Time of year
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Popular mentions
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Most Recent
Abdulhaq wrote a review Jun 26
8 contributions11 helpful votes
This was my first time back in Jakarta post pandemic. The Ritz is well located in the Mega Kuningan Circle, but somehow the design of the hotel (think Greek marble) and the security measures made it feel a little remote and away from the action. I am a Titanium Elite member and was upgraded to the massive Mayfair Suite, which was much appreciated. Some staff members deserve special mention, especially Olivia who was fantastic and attentive over breakfast. She arranged a special soto ayam for breakfast one day even though it was not on the menu that day. Two main negatives for me: - the hotel is quite old now, with old furnishings and the like. It is all clean though. The big shortcoming is the old technology. As I mentioned as part of my feedback one day when asked (and credit to the hotel for asking), new smart TVs would be a relatively inexpensive way to upgrade the hotel; - sometimes the kitchen/waiting staff would miss requests made so I would have to ask again. I was surprised to learn also that their main restaurant serving coffee did not open until 11am. I had to pop over to the (wonderful) Loewy across the road to meet some business colleagues. All in all, a pleasant stay but not quite a five star one.
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Date of stay: June 2022Trip type: Traveled
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Response from Silvana Ng, Other at The Ritz-Carlton Jakarta, Mega Kuningan
Responded yesterday
Dear abdulhaqmo, Warmest greetings from The Ritz-Carlton Jakarta, Mega Kuningan Thank you for your support and taking the time to write a feedback on your recent stay at The Ritz-Carlton Jakarta, Mega Kuningan. We are pleased to hear that you enjoyed the upgrade and personalized services provided by Our Ladies and Gentlemen especially Olivia. We have taken a note of your inputs mentioned in the review and will take necessary action to continuously enhance the experience of our guests such as yourself. We are also pleased to inform you that the hotel has been undergoing refurbishments with regards to hotel rooms and it still continues at this moment. I look forward to another opportunity to personally welcome you back and create a better experience on your next stay with us. Best Regards, Silvana Ng- Executive Assistant Manager
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yosuabonar n wrote a review Jun 19
1 contribution
We stayed here for two days for vacation in jakarta . Overall , we are so happy to stay in this hotel . Very star strategic location at the central . Nice hotel , friendly staf ,clean accomodation and beatifull view .
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Date of stay: June 2022Trip type: Traveled
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MoniqueMVP wrote a review Jun 10
1 contribution
Good service, nice ambience. Thank you for the kindness making my Papa & aunty feel convinient while staying in here. All departments in any area we experienced (from the lobby, front office, bellboys, housekeeping, Guess Recognition team, Asia Restaurants staffs & chefs, sport facilities’ staff): they all did a superb service, especially they do really care for elderly people. I am really grateful for those kindness experience, it was beyond on my expectation. Thank you ❤️
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Date of stay: June 2022Trip type: Traveled
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Nathania wrote a review Jun 3
3 contributions
good service, all the stuff are so kind and humble. It’s nice to talk with them and got the recommendation from the stuff and the chef directly especially for Mba Ratu and Mba Adria All the food is also very good either, it’s all delicious and fresh. 100 for the service and the food
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Date of stay: June 2022Trip type: Traveled
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simonjwebbison wrote a review Jun 1
Reno, Nevada1 contribution
I am a regular guest, who travels for work and stays at this hotel always. The hotel never fails to deliver. Spacious rooms, great service, great food. I have access to the club lounge and the team there are always fantastic and really do go the extra mile.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Trip type: Traveled
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ianseb wrote a review May 2022
Adelaide, Australia1 contribution
Highly spacious rooms, and great service. I was particularly impressed by the reception on arrival i received from a particular staff (Mia). i travel quite a bit for business and she was a great help and made my stay ever more comfortable. The rooms are spacious especially the renovated rooms. Will be back again.
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Traveled
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Ipsita G wrote a review May 2022
Kuala Lumpur, Malaysia72 contributions18 helpful votes
This definitely does not seem like a Ritz property. And the pictures on the website is so misleading. The rooms are dated with upholstery which are dull, faded, greying and stained. The rooms are big but that’s about the only positive thing I can say about the rooms. The towels are bath mats are rough, threadbare and greying as well. This is very unlike the lobby and restaurants which seem to have seen an overhaul and look a lot more modern and chic. The corridors are musty and the carpet seemed y to o have been changed last in the 90s. Toiletries are also in these nondescript tubes which are of the cheapest quality. Does not justify the room charges for sure
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Date of stay: May 2022Trip type: Traveled
Room Tip: Just avoid this hotel
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Response from Silvana Ng, Other at The Ritz-Carlton Jakarta, Mega Kuningan
Responded May 17, 2022
Dear ipsitag2015, Thank you very much for staying with us and taking your time to write us your valuable feedback. I sincerely apologize that we were not able to meet your expectations during your stay. Rest assured we will review your comment and ensure the appropriate action is taken to continuously improve our product. In other hand, we're pleased to inform you that we are working on full refurbishment of our Grand Club rooms, please feel free to contact me if we have another opportunity to welcoming you back in the near future. I am at your entire disposal for anything else I may be able to assist you with. Sincerely yours, Silvana Ng Executive Assistant Manager - Rooms
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Shelly B wrote a review May 2022
5 contributions
Our one night stay was wonderful even since before we arrive. Guest relation staff contacted us through mail to make sure we’re gonna have all we need at the hotel. It was such a warm greeting and service during check-in time. We also requested some arrangement for our daughter birthday since the staycation was dedicated for her. Miss Mia from guest relation and her team (Muhtar, Melany, Vanco, Junne, Anna, Adinda), really i cant thank them enough for the thoughtful and amazing arrangements! Our daughter was so impressed with the e-card with her photo on it, her favorite character (Minnie), and evenmore her favorite song played repeatedly♥️ We’re really touched by the hospitality and feel so grateful to choose Ritz Carlton MK for our staycation.
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Date of stay: May 2022Trip type: Traveled
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Koi wrote a review May 2022
Hanoi, Vietnam79 contributions17 helpful votes
+1
Enjoyed staycation in Ritz Carlton Jakarta Mega Kuningan. I was worried about club room has no lounge access due to Covid 19, however the club lounge was opened and they provide me wonderful services. If you will stay there, I highly recommend you to book club room (guaranteed high floor and lounge access). Hope you love it. I would like to say thank you for EAM Ms. Silvana and club team. Look forward to coming back to your hotel in the future!
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Date of stay: May 2022Trip type: Traveled
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Rick Logan wrote a review May 2022
Jakarta, Indonesia229 contributions172 helpful votes
Best run hotel in SE Asia b GM ARUN and his number 2 Silvana Ng, who seems to be everywhere. The food under executive chef Rudy deserved a Michelin star or two and he loves what he does you taste the passion I would be remiss if I did not mention the excellent executive floor staff led by the amazing Hannah and Her terrific staff.l would seriously recommend this hotel above any other in Jakarta.
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
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PRICE RANGE
$170 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton jakarta hotel jakarta, jakarta ritz carlton, ritz jakarta
LOCATION
IndonesiaJavaJakartaSetiabudi
NUMBER OF ROOMS
333
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Frequently Asked Questions about The Ritz-Carlton Jakarta, Mega Kuningan
Which popular attractions are close to The Ritz-Carlton Jakarta, Mega Kuningan?
Nearby attractions include Kuningan City (0.3 miles), Bau-Haus Jakarta (0.2 miles), and Apollo Bar & Club (0.2 miles).
What are some of the property amenities at The Ritz-Carlton Jakarta, Mega Kuningan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Jakarta, Mega Kuningan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Jakarta, Mega Kuningan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton Jakarta, Mega Kuningan?
Conveniently located restaurants include Asuka Japanese Dining - JW Marriott Jakarta, Sailendra Restaurant - JW Marriott Hotel Jakarta, and Asia Restaurant.
Are there opportunities to exercise at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Jakarta, Mega Kuningan have airport transportation?
Yes, The Ritz-Carlton Jakarta, Mega Kuningan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Jakarta, Mega Kuningan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Jakarta, Mega Kuningan?
The staff speaks multiple languages, including Chinese, Indonesian, and Malay.