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The Ritz-Carlton Jakarta, Mega Kuningan

#5 of 415 Hotels in Jakarta
Certificate of Excellence
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Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
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699 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

On this stay-cation at Ritz Carlton with our family, we booked the Club Level Access and the service is very consistent as the previous one. The staffs were very friendly to my son and greeted by his name. They have remember that my son likes Lego very much and on our last dinner, one of the Executive Club Concierge staff,... More 

Helpful?
Thank letiziasoeprapto
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear letiziasoeprapto, I am sincerely glad to learn your experience at The Ritz-Carlton Jakarta, Mega Kuningan, especially to learn that our colleague, Betari, Nisa and Ocha has delivered a memorable experience to your family. They are known as a passionate ladies and gentleman who always strive to provide personalized experience to our guests. Thank you for recognizing their performance. I... More 

Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed in ritz carlton before and my stay at RC mega kunningan was not as per RC standard. First of all, check in was done at foyer ballroom and took more than 10 minutes. Room was ok, quite big but bedsheet were dirty and pillow case broken. The worst was the breakfast: all food were empty. Ask to refill and... More 

Helpful?
Thank radennovrita
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear radennovrita, I would like to personally thank you for spending the time to write review on TripAdvisor. As I learn your review, I would like to deeply apologize for any experience that were not up to your expectation. Thank you for sharing your comments on the shortcomings of our services during your stay. I assure you that I have... More 

Canberra, Australia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the Ritz Jakarta several times over the past 12 months for extended stays and can say this hotel is among the best in the world. All the staff make you feel at home, and nothing is too much to ask for. The club lounge staff go out of their way to make been away from home... More 

Helpful?
Thank Away123
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Away123, I am delighted to learn your review and experiences during your stay at The Ritz-Carlton Jakarta, Mega Kuningan. Our Ladies and Gentlemen always strives to provide the finest personalized service to our guests and I am glad that you recognized their performance. I will share your review especially to our Club Lounge team for providing unforgettable service to... More 

Indonesia
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked 4 rooms for 1 nights on weekdays with families during Ramadhan time. Interested because they have promotion with special price and i read they have rooms with queen twin beds and very large rooms. It will suits perfectly for family with 2 young kids because we love big bed. Too bad that the twin rooms weren't available when we... More 

Helpful?
Thank Aliaslala
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Aliaslala, I would like to personally thank you for choosing us as your accommodation in Jakarta. Our guest room size has been our guest’s favorite because we believe extra space could add more comfort to your stay. I am glad your kids loved it. I would like to also apologize for any inconvenienced you have experienced during your stay.... More 

1 review
5 of 5 stars Reviewed 1 week ago

I have expected great service from Ritz carlton Kuningan, but everything exceeded my expectation. The club service is extraordinary. They really put the extra mile in entertaining my 4 years old boy. Special thanks to Eko, Adriani, Betari & Zubaidah (pardon me if I type the name wrongly)

Helpful?
Thank Malvin W
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Malvin W, It serves me great pleasure to learn that we have exceeded your expectation for your stay at The Ritz-Carlton Jakarta, Mega Kuningan. We pledge to provide the finest personalized service to our guests, especially our guest's family member. I am glad that Eko, Andayani, Betari and Humaida has provided extraordinary service to your stay. Thank you for... More 

Indonesia
Level Contributor
147 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room is 63m2, big and nice room...Amenities is not convincing as 5 Stars. The buffet breakfast at Asia Hotel, i consider as so so compare with other buffet breakfast with the same star in Jakarta.. - Orange Juice is not fresh, and taste is terrible - No jam available, when we request, they only have 2 jam : orange marmalade... More 

Helpful?
Thank uthinx
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Uthinx, I would like to personally thank you for spending the time to write review of your experiences at The Ritz-Carlton Jakarta, Mega Kuningan. I am pleased to learn that Ara and Senja, our colleagues at Asia Restaurant, have left memorable experiences to you and your partner. They always passionate to delight our guests with their genuine care and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel , with many ways, make u wanna be back, the excellent service of the staff, complement cookies and milk for the kid, the delicious room service menu, but most of all, what i really appreciate is , i got back my baume watch, left it at safety box, the MD save it and hand it to me, really... More 

Helpful?
Thank Foniel J
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Foniel J, I am glad you have enjoyed your stay at The Ritz-Carlton Jakarta, Mega Kuningan. It is truly a pleasure to learn that Robert Tjie has taken care of your stay and your experience. He is a pleasant gentlemen that has great passion toward our guests as well as to his duty. We are proud to have him... More 

Canberra, Australia
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Only visited for two nights, but found the rooms spacious, well appointed and good value for money. Excellent bathrooms, although struggled to get really hot water. Very comfy bed and lots of handy amenities, facilities in the room. Club lounge was excellent, good breakfast options and lovely snacks around dinner.

Helpful?
Thank njsmjs
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear njsmjs, Thank you for mentioning The Ritz-Carlton Jakarta, Mega Kuningan as a lovely place. I am glad to learn that you have enjoyed your stay with us. Our Club Lounge is designated to provide you a more personalized home away from home and I am thrilled that you mentioned it was excellent. I would like to also apologize for... More 

Bandung, Indonesia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of my favorite hotels when staying in Jakarta. I have stayed here many times. Great location if you like shopping (close to Lotte Avenue and a short drive from Grand Indonesia & Plaza Indonesia, Senayan City, and Pacific Place), as well as embassies. Service is great, the staffs are helpful, rooms are big, breakfast selections are... More 

Helpful?
Thank Daniel S
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Daniel S, I am delighted to learn your experiences at The Ritz-Carlton Jakarta, Mega Kuningan. You are right, our hotel is surrounded with Shopping Malls, offices and embassies which makes our guests convenient during their travel in Jakarta. We always strives to provide the finest personalized service and facilities to our guests and I am glad you have enjoyed... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are really spacious and luxurious, with a standard room pretty much the size of a normal suite in a standard hotel. Bed was big and comfortable with clean, nice-smelling linen so no complains there. Personally I love the toilet: marbled sink, big bathtub.. the whole package. Food from room service is very expensive for Indonesian standards but at least... More 

Helpful?
Thank Lecindra L
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Lecindra L, I would like to thank you for spending the time to write review on TripAdvisor. I am glad you have enjoyed your stay with The Ritz-Carlton Jakarta, Mega Kuningan. I agree with you, our Spa treatments are one of the most favorite facilities among all of our guests and some of the treatments were designed by our... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, the hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, guests can choose from: Asia, featuring Jakarta's largest Island Buffet Restaurant, Lobo, Jakarta's contemporary restaurant, where finest USDA prime beef steak are prepared in a spectacular display of modern interior design for bar, lounge and dining destination and TEMPUS, a hot spot hosting two different zones of Avanti for cozy lounge with compelling dance floor and JADE for elegant and spacious karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom for medium size function that can be tailored to any needs, including the city's most luxurious wedding and conference. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Address: Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $160 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Reservation Options:
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Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta
Hotel Style:
#2 Romantic Hotel in Jakarta
#4 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Family Hotel in Jakarta
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