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The Ritz-Carlton Jakarta, Mega Kuningan

Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 Mega Kuningan, South Jakarta, Jakarta 12950 Indonesia
Traveler (2367)
Room & Suite (574)
Dining (243)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#94 of 627 hotels in Jakarta
Location
4.4
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
Nestled in Jakarta's bustling Kuningan business district, The Ritz-Carlton captivates with its opulence. Amid corporate offices, embassies and shopping malls, this haven offers a 50m pool, a spa, a modern gym, and a state-of-the-art golf simulator. Indulge in expansive accommodations, starting at 63 sqm, with floor-to-ceiling windows, and marble en suite bathrooms. Savor culinary delights at "Asia Restaurant" and "Lobo & Juno," a fusion haven, and enjoy bespoke cocktails at "Ozone Bar". Luxuriate in poolside cabanas or the spa for rejuvenating therapies. Explore the 22 meeting rooms, the 1600 sqm Grand Ballroom, and the 1000 sqm Grand Mutiara Ballroom, perfect for meetings, conferences, weddings, and social functions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Aerobics
Kids stay free
Valet parking
Paid public parking on-site
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Table tennis
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
City View
Languages Spoken
Chinese, Indonesian, Korean, Malay

Location

Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 Mega Kuningan, South Jakarta, Jakarta 12950 Indonesia
The Ritz-Carlton Jakarta, Mega Kuningan
2,607Reviews25Q+A100Room tips
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thedohmfamily wrote a review Apr 18
Minneapolis, Minnesota130 contributions29 helpful votes
+1
Our 3rd RC stay around the world. Amazing as usual. The RC is always accommodating, but the service at this location is absolutely OVER THE TOP accommodating. From door service to check-in to poolside to room and maid service, everyone was so gracious, kind and helpful. For example, I asked about a certain dish at breakfast, the chef Dasri, made it for me, without my asking. It was the best gulai I've ever had! The host Jaya was so friendly and made sure everything at breakfast was just so. I asked about a salad that was not available after hours, and the night chef made it for me as well, without my asking. The building is beautiful and the room itself was extremely large and well-appointed. The pool water was perfect in temperature. Everything was extremely clean. I honestly considered cancelling Bali and just staying here. I can't wait to come back!
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: You're going to love it here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Compass797791 wrote a review Apr 15
1 contribution
I have stayed here for the business for several month and it felt me like at home. Lobby restaurant Asia, there are a lot of multi natuinal food manu and lounge of 26th floor provide alaways fresh and nice foods. Most of all, every staff of Ritz carlton hotel is very kind and sincere for the guest. Thank you Shavara, Irwan, Zikri and Mr. Adrian. Selamat malam!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Very good location at Mega Kuningan area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 3 days ago
Dear Mr/Ms. Compass797791, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Shavana, Irwan, Zikri, and Adrian for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael N wrote a review Apr 13
1 contribution
Thank you Royana, Veren, Christian, Alika, Shavana & the whole Ritz Carlton Club Team for making our short holiday amazing! Great & neat rooms, very helpful staff, good food (you can order outside the buffet too) & amazing service. Would recommend for both business & leisure, long & short trips.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: would recommend getting rooms with club lounge access, especially if you have resteiction or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 5 days ago
Dear Mr. Michael N, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Royana, Veren, Christian, Alika, Shavana, and the rest of The Ritz-Carlton Club Lounge Team for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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場型雨里 wrote a review Apr 13
Tokyo, Japan88 contributions35 helpful votes
+1
私はここのグランドスタジオルームに 3 泊しました。 保安検査場に到着する前からスタッフが出迎えてくれて、細部への配慮とサービスのレベルに感謝しています。 今回の訪問中、快適な滞在ができるよう尽力してくださった宇賀神様に特に感謝いたします。多忙のためあまり相談することができませんでしたが、サポートしてもらえて嬉しかったです。グランドスタジオルームは広くて広々としていて、街の素晴らしい景色を眺めることができ、長期滞在に最適なフルキッチンの追加特典もありました。 ホテルのロケーションも良く、いくつかの大きなショッピングモールに簡単にアクセスできます。 I stayed here for 3 nights in a grand studio room. The staff greeted us even before we arrived at the security checkpoint and we appreciated their attention to detail and level of service. We would like to especially thank Uga Kami for his efforts to make our stay comfortable during this visit. I wasn't able to consult with them much because I was busy, but I was happy to receive their support. The Grand Studio room was large and spacious with great views of the city and the added benefit of a full kitchen, perfect for extended stays. The hotel's location is also good, with easy access to several large shopping malls.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Camper17033281919 wrote a review Apr 12
1 contribution
Experience was wonderful. We were taken care of by Kemy and Rani. We filled a form to note our preferences on the scent of oil, strength of massage and during the spa Kemy and Rani constantly checks if we’re OK with the service and everything. They were attentive, friendly and the massages were GREAT. We fell asleep
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 5 days ago
Dear Mr/Ms. Camper17033281919, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Kemy and Rani for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Resort40367639958 wrote a review Apr 11
1 contribution
During our recent stay at the Ritz-Carlton Mega Kuningan in Jakarta, we were incredibly impressed by the exceptional service provided by the staff members. From the warm welcome at check-in, Dylan's youthful energy and friendly demeanor set the perfect tone for my stay. Krisna's exceptional service truly elevated our dining experience. His attentiveness and keen eye for detail ensured that every aspect of our meal was perfect. His ability to anticipate our needs and his impeccable service left a lasting impression. Veren's assistance at the front desk was invaluable. Her helpfulness in making reservations and ensuring our needs were met exemplified excellent customer service.
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 1 week ago
Dear Mr/Ms. Resort40367639958, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Dylan, Krisna, and Veren for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Romario Kusno wrote a review Apr 10
Jakarta, Indonesia32 contributions5 helpful votes
+1
From the moment I arrived check in at the hotel, the reception & doorbell are very welcome and helpful! I have an birthday event with my friend and they decorated the room very well. The newly renovated room was the best and very modern luxury, I attached the photos, all the staff in the lounge also very kind and helpful, and remember guests name, very incredible personalize experience! Special thanks to Christian Andrew and Krisna! Overall it is a very great hotel !
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 1 week ago
Dear Mr. Romario K, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Christian and Krisna for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyong P wrote a review Apr 8
Indonesia3 contributions
This beautiful grand dame of Ritz Carlton Mega Kuningan is what you expect from the luxury brand and more. Grand lobby decorated with art pieces, spacious room, comfortable bedding, plenty of complimentary water and welcome fruits, a most wonderful club lounge. But what makes this hotel stand above its rivals are ladies and gentlemen working at the hotel. Huge kudos to Mr Garang at the reception and Mr Christian at the club lounge, to make us feel very welcomed and appreciated.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 1 week ago
Dear Mr/Ms. Kyong P, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Galang and Christian for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explorer09461545197 wrote a review Apr 8
2 contributions
Our experience wouldn't be the same if it's not for their wonderful service at the Executive Lounge!! Special thank you for Krisna's hospitality as well as the team; Nikota, Tria, Shandi, Daisy, and Rizki!! It was a truly amazing four days 🤩
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Definitely get the executive lounge experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Ritz-Carlton Jakarta Mega Kuningan, Owner at The Ritz-Carlton Jakarta, Mega Kuningan
Responded 1 week ago
Dear Mr/Ms. Explorer09461545197, It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on TripAdvisor. Our Ladies and Gentlemen take great pride and effort in delivering outstanding experiences for our guests and I’m very pleased to know that we left an indelible impression on you. I will definitely pass on your appreciation to Krisna, Nikola, Tria, Shandi, Daisy, and Rizki for all the wonderful efforts of engagement and making your stay experience special. I am confident that it will motivate them to deliver exceptional levels of service to our guests. We look forward to the pleasure of welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan soon. Warm Regards, Amitabh Rai Cluster General Manager The Ritz-Carlton Jakarta, Mega Kuningan & JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jingtang wrote a review Mar 2024
15 contributions1 helpful vote
+1
Our second stay at the Ritz-Carlton Mega Kuningan, we wanted to share some of our highlights around the Ritz-Carlton lounge experience. - First, it's a huge lounge, maybe more than half the floor (and there appears to be even more seating on the attached floor below), so there was always a lot of space to hang out, meet, and dine in private (that's even without the 2-hours free meeting rooms per day included) with plenty of window seats to enjoy the Jakarta views. - There's a larger than usual team of helpful associates always there to give you some advice, friendly conversation, or things like the complimentary afternoon tea sets. In particular we'd note people like Riski, who's a senior staff and really well-rounded but he also makes some nice cocktails (I even got a whiskey-and-coffee that came with some nice foam and garnish on top). Many of the junior team -- this time I found service from Krisna, Nicolas, and Shavana was excellent -- as well as the more experienced staff like Kevin, Reven, and Nikola very helpful. There are too many to mention but they all deserve praise for being one of the best lounge teams we've met - There is a lunch served as well, a rarity for hotel lounges. Meals were always a full range of appetizers, mains, salads, and desserts. So you get breakfast, lunch, and dinner all included in the lounge, pretty much a full buffet rotating all day long, and excellent food quality .. these are not typical lounge meals of plates of appetizers in warmers, it is full buffet service that didn't repeat major dishes or salads in the three days we were there... For example, there was always a selection of various types of fish, chicken, beef and some vegetarian options at every meal, from Indonesian, Chinese, Indian, and typical Western cuisines, with one signature dish such as crispy pork, lamb roast, shawarma station, burger sliders and so on... So we compliment the chefs although you rarely see them, it's a truly an incredible dining experience. So having most of our meetings in the hotel and spending the time there made a lot of sense for us, but here's a couple of tips for travelers: First, we're platinum Bonvoy members so we were expecting to get lounge and/or breakfast as with virtually all Marriott brands but as some other reviewers mentioned, neither is included with Ritz-Carlton, and it's not clear from the website when booking. I don't like this policy, and I hope Marriott will change it because it's confusing and somewhat surprising, but we still paid an extra idr 600k++/pax for the upgrade to the exclusive Ritz-Carlton lounge on the 26th floor and it was worth it for some of the extra benefits, whereas the free elite lounge on the LG (i.e. basement) floor was unsuitable for use as a working area, had no meeting rooms, and breakfast was still not included although they did provide some F&B between 6-8pm. If you are like us and can't live without a good lounge for work with meeting rooms to host appointments, check for rates with a lounge package, sometimes hidden in the offers tab of the marriott website. Next time I'll just go for a junior suite that includes lounge as it would be just a bit more expensive than booking a standard room then paying for the upgrade (if you are traveling as couple/family) - Make sure to check out the gym -- very well equipped and spacious (though hotel team if you are reading this, aircon in the gym needs to be made cooler, or more fans) and the changing rooms were very nice with hot water whirlpool, cold plunge, and steam and dry saunas. Special shoutout to Claudia from the guest experience team who had an empathetic and professional approach to hearing my feedback, and many thanks to Hotel Manager Maurizio, a veteran of the Jakarta and Asia hotel industry, who took the time to personally stop by and make sure everything was good with our stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you are Bonvoy Platinum, lounge not included here, book a package with lounge access to save...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$180 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton jakarta hotel jakarta, jakarta ritz carlton, ritz jakarta
LOCATION
IndonesiaJavaJakartaSetiabudi
NUMBER OF ROOMS
333
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON JAKARTA, MEGA KUNINGAN - Updated 2024 Prices & Hotel Reviews (Indonesia)

Frequently Asked Questions about The Ritz-Carlton Jakarta, Mega Kuningan
What are some of the property amenities at The Ritz-Carlton Jakarta, Mega Kuningan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Jakarta, Mega Kuningan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Jakarta, Mega Kuningan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, free parking, paid public parking on-site, and secured parking are available to guests.
Are there opportunities to exercise at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Jakarta, Mega Kuningan have airport transportation?
Yes, The Ritz-Carlton Jakarta, Mega Kuningan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Jakarta, Mega Kuningan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Jakarta, Mega Kuningan?
The staff speaks multiple languages, including Chinese, Indonesian, Korean, and Malay.
Does The Ritz-Carlton Jakarta, Mega Kuningan have any great views?
Yes, guests often enjoy the city view available here.
Is The Ritz-Carlton Jakarta, Mega Kuningan accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.