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The Ritz-Carlton Jakarta, Mega Kuningan

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Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 Mega Kuningan, South Jakarta, Jakarta 12950 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1808)
Room & Suite (486)
Dining (168)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Jakarta, Mega Kuningan
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 1,123 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, our Jakarta hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, TEMPUS, a hot spot hosting two different zones of Avanti an JADE for elegant karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
Chinese, Indonesian, Malay
Hotel links
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Rusdy S wrote a review Yesterday
Jakarta, Indonesia30 contributions51 helpful votes
I stayed at Ritz Mega Kuningan from 21 – 23 May 2021. Initially, the room that we got was dirty and the phone was broken. A bit sad with this hotel and during the pandemic, they haven’t cleaned the room properly. After complaining, they upgraded the room for us. Thank you for the kindness, the staff and duty manager were very helpful. It was fun and safe because the hotel has implemented the health protocol very well from check-in, breakfast even swimming. You need to book time of activities through their website so they can manage the capacity very well. This hotel has a strategic location – very close to shopping center such as Lotte Shopping Avenue, Kuningan City. And it is not too far to go to Grand Indonesa, Plaza Indonesia, and Plaza Senayan. During the pandemic, all of the shopping center are closed at 8 pm or 9 pm, it depends on the covid situation in Jakarta. Before booking this hotel, I am suggesting to check with the hotel whether it is crowded or not on the date that you would like to stay. During my trip, it is a bit crowded especially during weekend. It has worried me when I had the breakfast. Please make sure that you also follow the health protocol, then you will also feel convenient. Overall, I was very happy to have this trip with family. Stay safe and Stay Healthy when travelling during Pandemic.
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Date of stay: May 2021
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Raesibarani wrote a review May 2021
Toronto, Canada76 contributions40 helpful votes
We stayed at the mayfair room. The room was quite big and surprisingly very clean! the guy who works in the executive club lounge was very nice and helpful also. he pointed at us where to sit to have a better view of Jakarta at night. we had fun and definitely worth every pennies! Im so happy that all the staffs members are polite. It wasnt my first time to stay here though. and im planning to always going to come back :)
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
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Tone H wrote a review May 2021
Amsterdam, The Netherlands170 contributions130 helpful votes
We booked a 2 night stay here. We checked in on Sunday around 2.30 pm and it was crowed with people checking out. We checked in but was told that the room was not ready yet. Th wait didn't last more than 5 minutes before we were able to go to the room. The room was huge with all the necessary items. Huge bathroom with a huge window overlooking the city. The electric window curtain in the bathroom was stuck in open position. We mentioned it to a housekeeper who came by to place a trash bin. He checked and then called the maintenance. Within a few minutes 2 guys came and fixed the problem. It is a running business so things will eventually break down. But the professionalism shown was all you can ask for. Thank you guys. The hotel room was clean and covid safety package was provided. The pool on the fifth floor was a nice place to relax. The pool is not deep so pretty safe for bigger kids. I saw a board that read "jogging track 300m". I asked the lady there and she said that it was open for jogging. This I found a very nice surprise. Although this was on the fifth floor, they had an outdoor paved jogging track around the building. Further more, it was laid through a garden filled with tropical fruits vegetables and other plants and trees with boards explaining what kind of plant or tree it is. There is also a huge gym next to the pool. Every equipment had a sanitiser spray in it. Pool and gym requires reservation in accordance with covid regulations. The breakfast buffet was in Asia restaurant on the first day and in Lobo the 2nd day. The breakfast however was less than other luxury hotels in Jakarta. But everything provided was good. Lobo buffet was small. We were told that was due to low occupancy. Then again that is understandable. No point in wasting. However the first day my daughter ordered a hot chocolate. that was really bad. watery and bland. I have to complement Aurelia in Asia Restaurant and Cindy in Lobo who made sure we had plenty to eat. Aurelia was complementing me for ordering vegetable dishes (so sweet!) and Cindy wouldn't let me leave th buffet without ordering. Thank you girls. Only before check out I noticed the painting above the bed had Dutch and French captions. Upon closer look I saw they were actually printed in Amsterdam. That was a surprise. We had a pleasant stay and hope to be back. The critics I gave are just meant to be constructive. No bad feelings at all.
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: The Hallways are long. If your room is at the other end, it's a long walk from the lift.
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2 Helpful votes
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Alda F wrote a review May 2021
Jakarta, Indonesia198 contributions39 helpful votes
+1
I stayed here one night to spent my last two days of Raya Holiday. I thought on the date I chose will be a bit quiet, apparently I was wrong. When I arrived, the lobby is crowded with lots of Family crowds. Had to wait around 5 mins, before I can get to do the check in. Check in staff was very nice, he explain everything and also granted my requests. I arrived a little bit early, so my room wasn't available yet, so I decided to walk around in the hotel's vicinity to get some lunch. when my room ready, the staff called me. It's a good thing they contacted me to update. Location is good, surrounded by several malls. The room itself is big and clean, though it shows its age. The furniture is a bit outdated. It has all the amenities I need, they even provided masks, hand sanitizer and alcohol wipes. The bathroom is huge, it has bathtub also. The big window right next to the bath tub is the highlight! But my room's bathroom is pretty weird, it has no hot water. At the bath tub the hot water valve seems not working, while at the shower when I turn on the hot water valve, the water didn't come out. Well, since I only spent 1 night here, I was too lazy to report this to the hotel team. The swimming pool is at 5th floor. To access the pool, I have to make a booking through a website. They have several timing slot. I booked 1 slot for the day I arrive and another 1 slot before I depart. The thing is, though you have to book, some of the visitors are overstayed until they took next slot. If not in pandemic situation, it will be fine, but since it's still pandemic, it made the pool a bit overcrowded. I even canceled at the slot before I depart. I think the staffs need to be more firm on the people's timing. Breakfast is okay, they move the breakfast to Lobo, since Asia was in disinfected. Selections are mostly asian food, with small choices on western food. Food quality was okay. The omelette was fulfilling! haha. In general, I was satisfied with this hotel. Great locations, great room size, decent food, complete amenities and facilities. There are rooms to be improved though, such as the hot water valve in my room and the pool usage control.
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Date of stay: May 2021
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m47on wrote a review May 2021
Surabaya, Indonesia144 contributions71 helpful votes
Stayed in Room 1122 for COVID Quarantine 5-day. Booked Ritz Carlton because I was expecting a good service. I am a Platinum member, 74 nights stay in 2021 alone. The stays turns very bad: 1. There was a dead fly near the bathtub. Hygiene problem. I believe the room is not properly desanitized after the previous quarantine guest. 2. There was little ants everywhere in working desk and bathroom sink. Hygiene problem. 3. The sofa lamp is broken. 4. They did not deliver the breakfast on 18 May morning. 5. The quarantine food (breakfast, lunch, dinner) are all oily and heaty. For example, no salad, and certainly no healthy option. 6. I was feeling body heatiness because of Ritz Carlton food. Called 4 times since day 1 to ask for herbal drink or coconut water to calm my body down. The staff only said yes, but never give any solution / medicine / juice /etc. On day 3, I experienced nosebleed due to body heatiness and they still did not offer any remedies / help. I guess they are only after your money. 7. Hotel is old, furniture is showing its age. Even 3-star hotel will give you better service. And better hygiene. If the hotel /someone need more videos / photos for proof, I will gladly share.
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Date of stay: May 2021
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Trip type: Traveled on business
Room Tip: Stay in another hotel
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3 Helpful votes
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PRICE RANGE
$111 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton jakarta hotel jakarta, jakarta ritz carlton, ritz jakarta
LOCATION
IndonesiaJavaJakartaSetiabudi
NUMBER OF ROOMS
333
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Frequently Asked Questions about The Ritz-Carlton Jakarta, Mega Kuningan
Which popular attractions are close to The Ritz-Carlton Jakarta, Mega Kuningan?
Nearby attractions include Kuningan City (0.3 miles), Bau-Haus Jakarta (0.2 miles), and Apollo Bar & Club (0.2 miles).
What are some of the property amenities at The Ritz-Carlton Jakarta, Mega Kuningan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Jakarta, Mega Kuningan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Jakarta, Mega Kuningan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton Jakarta, Mega Kuningan?
Conveniently located restaurants include Asia Restaurant, Sailendra Restaurant - JW Marriott Hotel Jakarta, and Lobo.
Are there opportunities to exercise at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Jakarta, Mega Kuningan have an airport shuttle?
Yes, The Ritz-Carlton Jakarta, Mega Kuningan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Jakarta, Mega Kuningan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Jakarta, Mega Kuningan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Jakarta, Mega Kuningan?
The staff speaks multiple languages, including Chinese, Indonesian, and Malay.