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Novotel Jakarta Mangga Dua Square

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#32 of 424 Hotels in Jakarta
Certificate of Excellence
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Novotel Jakarta Mangga Dua Square
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1,085 Reviews from our TripAdvisor Community

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Showing 840: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Cynthia & Lian, Sienny excellent service thanks to all the staff, they were all very helpful with all my inquires :) they provided all the help I needed & always had a smile on their face & that made my stay all the worth while, thank you Novotel !

Helpful?
Thank Majed K
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

We checked in on the 3rd of September and checked out on the 4th. I have a weekend work nearby so we decided to stay in Novotel Mangga Dua. Mr. Alfil helped us get our checking-in done. We asked for a no city view room, because we have had enough of looking at Jakarta's traffic jam and smog. And he... More 

Helpful?
Thank traingazer
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Traingazer First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Alfil and we believe this will encourage us to provide better service to our guests. Thank you... More 

Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I check in in 7208 19/09/2016 and check out 21/09/2016. The room everything is good! Mr. Fajar give the good pool view And his smile was sincere. And mr. Fajar help me about anything. But the restaurant more arabic food. Just one arabic food, the location was good near by jiexpo and close to the ancol.

Helpful?
Thank yusfalisd
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear yusfalisd First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Fajar and we believe this will encourage us to provide better service to our guests. Thank you... More 

Jakarta, Indonesia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything was fantastic , start from check in , helped by very efficient and very friendly staff named Mr Alfil . Room was so spacey with a breathable view of jakarta , cleanliness was perfect , room design and bed was comfortable to spend all day inside . Breakfast also amazing with the wide selection of international cuisine . Even... More 

Helpful?
Thank d1l
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear d1l First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Alfil and we believe this will encourage us to provide better service to our guests. Thank you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at room 6236 Nice location and nice pool, close to the coast and ANCOL... The staff very helpful and overall rating is good.. With be patient FO staff (FAJAR) handling me with excellent service and his smile make his to be more handsome... Will sure recommend this hotel to all colleague and all family when they came to... More 

Helpful?
Thank Monica C
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Monica C First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Fajar and we believe this will encourage us to provide better service to our guests. Thank... More 

Semarang, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I slept at 12:30 AM and around 4 AM the phone ringing for Morning call twice and I have to Take off the cable because NO ONE ASKING for MORNING CALL ! in the afternoon I ask why Someone call the phone in my room at 4 AM ? They can't give me the satisfying answer. They just say HUMAN... More 

Helpful?
Thank harry1434
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Harry1434 Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor. We regret to learn that you had experienced with the wakeup call service issue during your stay. This was a highly unusual situation where I'm very sure that this lapse in term of our service quality does not... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

one of the best front office staff we ever saw this part of the world..room amenities,cleanness ,and housekeeping up to maximum standard.breakfast buffet also well spread and changing every day and tasty too.whole hotel team did fantastic job.KEEP IT UP GUYS.....

Helpful?
Thank Ajith P
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Ajith P Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation... More 

Jakarta, Indonesia
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I love the new lobby. It screams modern and high end taste. Totally a great renovation. As usual, i was greeted with ms Weni this time. She helped me with something and i felt special for her extra mile treatment for my case. Thank you :) I booked 2 rooms this time. The rooms i got nice as usual. With... More 

Helpful?
Thank Feniaty S
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Feniaty S First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Mrs. Wina,Mrs. Stepahie and also Ms. Weni and and we believe this will encourage us to... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second stay at this hotel within 3 months. Good place to stay in Jakarta.My special thanks to chef Samuel Tumbelaka who prepared us Indian food as my fellow travelers find it difficult to accustom them with non-vegetarian food. We all were really impressed with his quick service in short duration. Everyone at this hotel were very helpful.... More 

Helpful?
1 Thank Venkatu P
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Venkatu P First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Chef Samuel and we believe this will encourage us to provide better service to our guests.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari No. 1, Jakarta 14420, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $59 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#31 Luxury Hotel in Jakarta
#32 Business Hotel in Jakarta
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