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Novotel Jakarta Mangga Dua Square

#33 of 415 Hotels in Jakarta
Certificate of Excellence
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1,053 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Dubai, United Arab Emirates
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stay for a night with my family in this hotel. Receptionists are so welcome and enganged, I've noticed many arabic guest in this hotel and amazingly few of the staff speak arabic fluently. The hotel give an easy access to the shopping mall called mangga dua, very near to carrefour for groceries. Swimming pool was huge and clean. Breakfast was... More 

Helpful?
Thank Chuyachuya
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Chuyachuya Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will... More 

Kuala Lumpur, Malaysia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for couple of nights recently. The hotel located in the heart of Mangga Dua popular mall has advantages and disadvantages. Check in lobby was a bit small with no many sofas available for guest to sit and wait. Never the less the reception staff was great and very helpful. Room was spacious overlooking the main road. Not much... More 

Helpful?
Thank Rosli65
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Rosli65 Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While first check in we are surprised because our room was up grated, especially we are member of accor vacation club, but many special thanks to Ms. Lian who served us better. I think this second time we stay here and betterservice than end year before, especially for checkin and chek out was very clear and fast. I think this... More 

Helpful?
Thank anismanda33
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Anismanda33 Thank you for being our loyal guest and leave us a comment on TripAdvisor. It is a real pleasure to read that you are very satisfied with your stay at our Hotel and all of the staff members were able to look after you well. Especially for Mrs. Lian I will passed your comment to her and to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything I found is the best,service from front to the back(house keeping),restaurant,security and the food as well in breakfast and ala carte menu.keep it up and will recomend to everybody as friend that I can talk,Thank you

Helpful?
Thank Muhhamad M
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They have some good facilities such as a huge swimming pool, fitness center, lounge and bar. Their room was good also. They have a square comfortable pillow. But, their service was poor. I experienced many disappointments. I have to reset card key every night i want to enter my room. I found some guests got angry with the same problem,... More 

Helpful?
2 Thank Rendy Y
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Rendy Y We thanked for Your comment in TripAdvisor, Felt sad to know that during your stay its not being your expectation. Your experience we will share to our team to encourangement and to improve our quality and service in the future. Hopely that can meet you again in our hotel. Sincerely Fabrice Mini General Manager More 

Bogor
1 review
4 of 5 stars Reviewed 2 weeks ago

this hotel located in the shopping mall, near to Pasar Pagi Mangga Dua and some electronics store...we really enjoy the pool its clean, big Olympic size pool and also have sauna and gym. The food is also good, really enjoy the family s time here.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Lealaras
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Lealaras Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will... More 

Karawang
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stay in this hotel on July 6 & 7. Its a big hotel. I have walk far from lift to my room. My room upgrade to Premier Room / Deluxe Suite Room #9261. Lighting in room a bit dark. Room was clean n big. I like the swimming pool in this hotel. Its olimpic size (50m). Food in Executive... More 

Helpful?
Thank Jimmy1881
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Jimmy1881 Thank you for your kind review in Tripadvisor It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will surely motivate our team... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice cosy hotel with nice pool and good location to any part of Jakarta . Nice helpful English speaking customer service. Overall rating is good. Free room upgrading and late check out by Mira and Edelyne customer service officer. Will sure recommend this hotel to my friends when they visit Jakarta.

Helpful?
Thank Joseph O
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Joseph O Thank you for your review in Tripadvisor, its very happy to know that you have a great memorable experience during your stay with us. Thank you also for your complement to Mrs. Mira and edelyne I will pass your complement to them and I will share also your review to all team. I'm sure all your review... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

The environment looks clean and neat, securities are kind and helpful. But the room is not soundproof. The furnitures are still in a great condition. I'll look forward for the service of this hotel. Keep your good works.

Helpful?
Thank Deleana C
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Deleana Thank you for being our loyal guest and always leave a great review for us on Tripadvisor. It was a great pleasure to always be your preferred hotel during your trip to Jakarta. I am delighted to know that you enjoyed your stay with us. I and my team at Novotel Jakarta Mangga Dua Square always glad to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari No. 1, Jakarta 14420, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $63 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotwire, TripOnline SA, ACCOR, Hotels.com, HotelTravel.com, Travelocity, Orbitz, Booking.com and Priceline so you can book your Novotel Jakarta Mangga Dua Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Luxury Hotel in Jakarta
#32 Business Hotel in Jakarta
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