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Novotel Jakarta Mangga Dua Square

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#33 of 419 Hotels in Jakarta
Certificate of Excellence
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Novotel Jakarta Mangga Dua Square
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1,071 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my second stay at this hotel within 3 months. Good place to stay in Jakarta.My special thanks to chef Samuel Tumbelaka who prepared us Indian food as my fellow travelers find it difficult to accustom them with non-vegetarian food. We all were really impressed with his quick service in short duration. Everyone at this hotel were very helpful.... More 

Helpful?
Thank Venkatu P
Jakarta
1 review
5 of 5 stars Reviewed 3 days ago NEW

The front Office is very Friendly, mr Sabar Sitompul is very keen on your bookings and he gave us the best experience ever on Novotel, we provided the upgrade coupon as an Accor Advantage plus member and get a lifetime experience in return. the room is very clean and cozy and we also thank mr Sabar for provided us this... More 

Helpful?
Thank Hendrik S
Hyderabad, India
Level Contributor
199 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is not very big but is located at the heart of the busy market center. The rooms are medium size with some very basic decor and furniture. Its good if you stay overnight or a place for two nights. Blue Bird Taksi is easily available just outside the hotel. The lifts is interesting unlike most hotels as it... More 

Helpful?
Thank keentraveller27
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Keentraveller27 Thank you for being our loyal guest and leave us a comment on TripAdvisor. It is a real pleasure to read that you are very satisfied with your stay at our Hotel and all of the staff members were able to look after you well. Especially for Ms. Edelyne I will passed your comment to her and to... More 

Chennai (Madras), India
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

we group of 44 pax stayed for 2N/3D .. The location is good and in the city. near by big food court also there. The rooms are very clean and nice. The bath room is good enough. The staffs are friendly. The Sales manager taken care of us. The buffet breakfast have western and local food. shopping area is 3rd... More 

Helpful?
Thank Jahirhussain
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Jahirhussain Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My usual stay in Jakarta, not a fancy hotel, but all amenities nearby. Upon check-in, realized my room has some walking distance away, request to have room near to the life lobby, and thank you very much to Ms Mira, she is very helpful to accommodate my request with thousand smiles. Room 9101.

Helpful?
2 Thank Satt
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Satt First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Mrs. Mira and we believe this will encourage us to provide better service to our guests. Thank... More 

Mumbai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Located near to airport, walking distance from shopping malls and eating places. The staff is very cooperative and good natured. If you are a Club member, the Premier Lounge can further add to the experience with its fantastic ambience.

Helpful?
1 Thank DrNitinSood
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear DrnitinSood Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation will... More 

Hyderabad, India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is in old town and surrounded by shopping areas and restaurants. Less than 30 Mts drive from Airport. Security personal at the entrance were very courteous. Especially the lady at the security was so helpful, she intervened with taxi driver who was seeking more money and made him to charge as per tariff. I stayed during July first week... More 

Helpful?
Thank syamgk54
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Syamk54 first of all we would like to thank you for your taking the time to share your experience of your stay at our hotel. It is unfortunate to find that many things that are less pleasant during your stay. We have said all complaints and you enter into the Head of each to be remedied and improved. On... More 

Singapore, Singapore
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed 3rd till 5 Aug 2016 and regretted the choice of hotel immediately on check-in (alas non refundable, fully paid up!) Rooms stayed 1621 for 1st night and 921 for 2nd night. - aircon ducts, dust filled furniture tops & wasn't cold at 1621 - fridge smelled of dead stuff, nor was it cold at 1621 - walls in work... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Allan T
Jakarta
Level Contributor
530 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is my worst hotel stay (during almost 20 years hotel stay). I am platinum member, and regular customer at this hotel. For this stay, I came at 3 pm as usual, and went to 8th floor, for check in, but there was "closed" sign, so I asked the staff at the executive lounge to call check in counter at... More 

Helpful?
Thank Kurniawan2014
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Kurniawan2014 Thank you very much for taking some of your precious time to complete your review of our Hotel on Tripadvisor. We appreciate your feedback as we treat customer comments as one of the most resourceful information for improvement as it enables us to monitor that we are providing the level of facilities and services that our guests deserve... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Always a pleasure to stay here. Next to Shopping Mall and Ancol Dreamland. Everyone is friendly and helpful. Nice swimming pool. It has a good restaurant and tasty food. For business and vacation, this place is good. Enjoy your stay.

Helpful?
Thank Lukita F.A. H
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Lukita F.A.H Thank you for your kind review of Novotel Jakarta Mangga Dua Square! It was a great pleasure to be your preferred hotel during your trip to Jakarta and learned that you have a very good experience while staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. Your appreciation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari No. 1, Jakarta 14420, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $62 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Luxury Hotel in Jakarta
#32 Business Hotel in Jakarta
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