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DoubleTree by Hilton Hotel Jakarta - Diponegoro

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Jl. Pegangsaan Timur no. 17 Cikini, Jakarta 10310 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1628)
Room & Suite (429)
Dining (213)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Jakarta - Diponegoro
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 1,123 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice

DoubleTree by Hilton Hotel Jakarta - Diponegoro is an excellent choice for travelers visiting Jakarta, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Close to some of Jakarta's most popular landmarks, such as Gambir Train Station (1.8 mi) and Immanuel Church (1.8 mi), DoubleTree by Hilton Hotel Jakarta - Diponegoro is a great destination for tourists.

As your “home away from home,” the hotel rooms offer a flat screen TV and a desk, and getting online is easy, with free internet access available.

Guests have access to a 24 hour front desk, room service, and a concierge while staying at DoubleTree by Hilton Hotel Jakarta - Diponegoro. In addition, DoubleTree by Hilton Hotel Jakarta - Diponegoro offers a pool and free breakfast, which will help make your Jakarta trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you’re looking for a seafood restaurant, consider a visit to Seribu Rasa, Asuka Japanese Dining, or Sea Grain, which are all conveniently located a short distance from DoubleTree by Hilton Hotel Jakarta - Diponegoro.

Should time allow, Taman Suropati, Freedom Library, and Proclamation Monument are some popular attractions that are within walking distance.

Enjoy your stay in Jakarta!

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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Valet parking
Wifi
Paid wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Arabic, Indonesian, Malay
1815Reviews26Q+A100Room tips
Traveler rating
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Popular mentions
DolphinLivina wrote a review Jun 17
Jakarta, Indonesia78 contributions113 helpful votes
Saya menginap bersama dengan keluarga saya selama 5 hari dan 4 malam disini, sesuatu yg saya tunggu2 karena semenjak 2015,saudara saya menikah di DoubleTree, baru x ini saya kesampaian untuk menginap disini. Ternyata apa yg saya tunggu ini tidak sesuai dengan ekspektasi saya(below my expectation) 1.lift parkir Lift parkir ketika anda naik ada sedikit hentakan sebelum lift mulai begerak ke atas maupun ke bawah. 2.Tidak ada petunjuk lobby lift di parkiran basement, bagi yg belum pernah menginap disini pasti akan kebingungan mencari lobby lift. 3.Request Make up room 2x tidak terlaksana sesuai permintaan 4.Telp ke operator untuk request make up room sampai 3x saya tunggu sampai nada putus tidak terangkat sampai saya harus turun ke Front office hanya utk request make up room yg tidak juga dilakukan. Hi... Hello... Is this Hilton already or not ready to be Hilton, I guess doubletree is just like business Hotel not more than that. 5.Leaked AC at front office 6.Food in restaurant were acceptable not many choices and scored 6.8 out of 10 for food taste, but service is 9 out of 10,thank you for Della for assist and make sure my family happy at breakfast, she gave us compliment fruit platter for two days, great job. 7.indigo pool club has run down and no staff there for a while, food also not tasty, plain (we ordered seafood lumpia) and hazelnut iced coffee. 8.Room also make me scary because insulation of the room is not good, I could heard foot steps from room above us, other guest talking from their room and also all the sound in the corridor. Remember this is Hilton 5 stars Hotel but room Insulation not much better than mercure or Harris. 9.dirty cabana at pool side, it's already moldy and very dirty and also no one assist me to cleaned up the mattress. DIY. 10. Only 2 elevator for serving 18 floors building, is this your original sin too put just only 2 guest elevators??? I notice staffs are nice and polite and also helpful Thanks for Evelyne assist my family and give us apologize letter and also afternoon tea and evening cocktail compliment and also want to hear our complaints, also for Aulia, Irvan and also everyone who pay attention to us during our 5 days 4 night stay there. Service is 9 out of 10 but no need to wait until guest complained, remember, you all are Hilton and give service like Hilton class, I am really sorry in my objective opinion, I just can give 3 circles for now, but maybe in the future I think you can do it better. Thank you very much and it's not too late and never too late to fix it, jiayou, ganbate, you can do it and I with my family surely will be back here someday in the future. Konichiwa, Xie xie, Thank you, terima kasih. My Name is Jossy Winata and stay at room 1718
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Avoid to check in at weekend and public holiday
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Hadi D wrote a review Jun 13
Surabaya, Indonesia6 contributions5 helpful votes
My checkin was very late, 1am and the reception has been very helpful and efficient, room are clean, breakfast is full of option and room rate are also great. Location is in the center of the city yet, the hotel is quite quiet.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
Value
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Location
Cleanliness
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Sleep Quality
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Herry P wrote a review Jun 13
Jakarta, Indonesia249 contributions30 helpful votes
+1
Maybe this hotel was the hotel that we always visit each year. The pool was huge and lots of tree, its very calming and yous can forget that you were in jakarta. The room was quite big and properly maintain. But when our last visit on may, my room smell not good, like smelly sewer. So we need call the room service for checking the smell came from. Beside that my room not cold enough comparing other room, since i booked 3 room on this occasion. Maybe next time we can get better room…
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Date of stay: May 2021Trip type: Traveled with family
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fnhariyati wrote a review May 2021
1 contribution
Excellent service! all staff are friendly and helpful. The pool is huge with great ambience. Prior booking for the pool is a good effort to limit number of guest inside. And the welcome cookies are tasty :)
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from DoubleTree by Hilton Jakarta-Diponegoro, General Manager at DoubleTree by Hilton Hotel Jakarta - Diponegoro
Responded 1 week ago
Dear fnhariyati, Thank you for choosing DoubleTree by Hilton Jakarta-Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. I am delighted to hear that you had a wonderful stay, enjoying our lagoon swimming pool and, of course, our signature chocolate chip cookies. Equally pleasing is to know that our team members were able to provide you with warm and caring service that DoubleTree is known for. We look forward to welcoming you back in the near future! Regards, Andre Gomez General Manager
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Santi wrote a review May 2021
Indonesia1 contribution1 helpful vote
Welcome cookies so unique. Breakfast so many varieaty and the taste so yummy. Staff very helpfull and responsive. The protocol also so very good which is very important in this pandemic situation. The last, one of the best pool for my kids to swims for hours.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from DoubleTree by Hilton Jakarta-Diponegoro, General Manager at DoubleTree by Hilton Hotel Jakarta - Diponegoro
Responded 3 weeks ago
Dear sntlnprb, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. It is such a pleasure to be your preferred hotel in Jakarta! We are glad to hear your positive comment regarding our facilities, foods and service, and to know that our safety protocol met your expectations. Our team members always strive to deliver the best to ensure your and all of our guests' travel safety in this situation. We look forward to welcoming you back in the near future! Regards, Andre Gomez General Manager
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PRICE RANGE
$81 - $115 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
250
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Frequently Asked Questions about DoubleTree by Hilton Hotel Jakarta - Diponegoro
Which popular attractions are close to DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Nearby attractions include Cikini Gold Center (0.1 miles), Flea Market at Jalan Surabaya (0.2 miles), and T Lounge (0.03 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Guests can enjoy a swimup bar, free breakfast, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Conveniently located restaurants include Giyanti Coffee Roastery, OPEN}, Doubletree by Hilton, and Starbucks Metropole.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does DoubleTree by Hilton Hotel Jakarta - Diponegoro have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Jakarta - Diponegoro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Hotel Jakarta - Diponegoro located near the city center?
Yes, it is 0.2 miles away from the center of Jakarta.
Are any cleaning services offered at DoubleTree by Hilton Hotel Jakarta - Diponegoro?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Jakarta - Diponegoro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Jakarta - Diponegoro?
The staff speaks multiple languages, including English, Arabic, Indonesian, and Malay.