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Pullman Jakarta Indonesia

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#17 of 419 Hotels in Jakarta
Certificate of Excellence
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1,186 Reviews from our TripAdvisor Community

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Showing 921: English reviews
Jakarta, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay for 1 night since me and my friends had party until late night. Front office team is nice and helpful, one of them told us that we get complimentary upgrade for our room. I am not sure about that, our room is quite small and totally the same on the photos of Superior Room that published on their site.... More 

Helpful?
Thank Vanessa O
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Vanessa O, It is a pleasure to read that you had a pleasant stay in our hotel that come with your high recommendation for the other readers. Thank you for positively highlighting the breakfast, in particular Chinese section and service extended by the Front Office team. We would like to use this opportunity to inform other readers that our... More 

Morecambe, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff could not do enough to help you. Very modern lobby and choice for breakfast was phenomenal. Room was clean and very quiet but clear glass wall into the bathroom took a bit of getting used to (there is a blind). reiterate that drinks in the backroom are on the expensive side and dined in the restaurant one night with... More 

Helpful?
Thank JayCeeGee23
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear JayCeeGee23, Thank you for choosing to stay with us. We are happy to being a part of your 2 weeks business trip. Great to hear that you were impressed with the attentiveness of our team and that you found our room to be spotless. Each room is customized to make guest’s trip both comfortable and productive. We note your... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here several times now, most recently in May 2016. It is perfect for a short Business trip, directly opposite 2 large malls (which makes food options easier) as walking around Jakarta is difficult and traffic is bad. The hotel staff were always very friendly and welcoming, the breakfast and in hotel food options where also really really... More 

Helpful?
Thank Hazza_Rz
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Hazza_Rz, Thank you for staying with us several times already and for recommending us as a perfect business hotel in Jakarta, including the friendly team and our dining offers. Look forward to welcoming you again soon. Best regards, Alexander Poindl General Manager More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Not bad. Low security, small room. Just a hotel, not impressed. Great manager on night duty, Dodi. Handled me proffesionaly & Give me nice room. But overall OK. Very suitable for business traveller, but not for a CEO.

Helpful?
Thank al-mahrez
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear al-mahrez, Thank you for taking the time to share this review. I appreciate the kind feedback for Dodi our Duty Manager that extended high level of service to you. I’d like to use this opportunity to invite you to try our other rooms with more space and upgraded room amenities for your enjoyment. Our Superior and Premium Superior Rooms... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 2N and enjoyed the closed proximity to the Grand Indonesia Mall. Staff was friendly. Buffet breakfast was very comprehensive infact too much to offer! Facilities were also good including the pool and gym. Our room was spacious with ensuite living room, toilet was huge too. What was really disappointing was the low water pressure in the shower. Despite the... More 

Helpful?
Thank Dissapointed2_12
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Dissapointed2_12, I am happy to read your comments on the breakfast experience, your room and the wellness facilities. However, allow me to apologize for the shortcoming regarding the water pressure, which was an uncommon issue with all guest bathrooms in the hotel. To clarify the said issue, the Duty Manager did approach you and offered a room move so... More 

Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pullman Thamrin Jakarta is a modern hotel conveniently located in the CBD. I appreciate modern - our suite was spacious, the bathroom exceptional, however I feel that the hotel has lost its Indonesian identity for the sake of being modern. The staff are very helpful and friendly. The quality and variety of breakfast was extraordinary. NB We were at the... More 

Helpful?
Thank tonyndi
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear tonyndi, Greetings from Pullman Jakarta Indonesia and thank you for sharing this positive review. You join other guests who have commonly mentioned and enjoyed our location, the friendliness of our team as well as breakfast. Your comment on the Indonesian identity in the room is well noted, thank you for noticing. For your next stay, I would recommend you... More 

Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located strategically in central Jakarta, next to Sarinah Mall and 10 minutes walk to Plaza Indonesia and Grand Indonesia. Easy access to anywhere around Jakarta. Cost not more than Rp50,000 with taxi to Pasar Tanah Abang.

Helpful?
Thank anne_spacey
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear anne_spacey, We are glad you found the central location of Pullman Jakarta Indonesia to your convenience when visiting the two main shopping malls just opposite and spots around the hotel. Thank you for sharing as I believe it will be very useful to other readers Best regards, Alexander Poindl General Manager More 

Sydney, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Im in my 3th year as Accor Advantage plus member and so far been delighted with most of accor hotels. Pullman is no exceptions. The room is in good size (stayed at 2 different types -Superior & grand Deluxe) both are great, i will suggest you take superior if travelling solo as its enough space for one. So far i... More 

Helpful?
Thank Chris G
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Chris G, Thank you for your loyalty. We are delighted you enjoyed all the benefits that come with a stay in both rooms you stayed in and for highlighting these to other travellers. We deeply appreciate your compliments about our connectors’ attentiveness, the food and of course your repeated stay with us. Please let us assure that we try... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 3 weeks ago

Plaza Indonesia is just across a crossing and the hotel is facing one of the city's main streets. Totally renovated, rooms are spacious and well designed, with a bathroom with large bathtub and multiple shower sets. A 4-seat dining table with a kitchenette. A L-shaped leather sofa set. Its main dining is one of the best of what I have... More 

Helpful?
Thank muraoka2016
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear muraoka2016, It really feels good receiving this 5-points review from you, mentioning our housekeeper, Dian. She will receive an appreciation for extending excellent guest services. Great to know and thank you for mentioning you liked our apartment and our buffet offer at our Sana Sini restaurant. We look forward to welcoming you again soon. Best regards, Alexander Poindl General... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stay at Pullman Thamrin Jakarta for 2 nights and it was a great hospitality of the staff.. Rizki the reception are really help and gives a great service during our check in. The cleanliness is very good more than our expectation.. This is my first stay at Pullman and they treat us very well.. The location also near from... More 

Helpful?
Thank Anastasia F
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Anastasia F, Thank you for your great :-) review and for letting us know you had an excellent welcome experience extended by Rizki. Also glad to know that you found the hotel and rooms clean and generally welcome in our hotel. Looking forward to be your home from home you soon again for another staycation. Best regards, Alexander Poindl... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $107 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#17 Luxury Hotel in Jakarta
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