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Pullman Jakarta Indonesia

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#17 of 418 Hotels in Jakarta
Certificate of Excellence
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Pullman Jakarta Indonesia
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1,181 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Hong Kong, China
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was staying at Kosenda hotel but transferred to Pullman hotel on my last night of stay. Pullman hotel was located right beside two huge shopping complex where you can find lots of restaurants and shops. It is also located in an area of luxury hotels including grand hyatt, mandarin oriental and hotel kempinski. The price for this hotel was... More 

Helpful?
Thank Ray L
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at Pullman Jakarta for our 10th wedding anniversary trip to the city between 18 and 21 August 2016. I must say we were pleasantly surprised by our choice. The hotel was superb, with the Grand Deluxe Room being exactly how it has been described – clean, stylish and spacious. The staffs were warm and friendly.... More 

Helpful?
1 Thank kamalrossi
London, United Kingdom
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I arrived on a delayed Garuda Indonesia flight from London on Saturday and asked for a quite room as I was rather exhausted. I was given a room facing a street where the window insulation is not very good. You can certainly hear all the honks but I thought I can deal with that low level noise. What I did... More 

Helpful?
Thank Tolga_O
DUBAI
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is very hard to describe in a few lines how extremely satisfied I was after my stay in there, the facility and especially the staff have exceeded by far all my expectations. As a Platinum Accor member, I am used to receive a special attention at all the Accor facilities, however at the Pullman Jakarta, it was beyond the... More 

Helpful?
Thank REDMANIAS
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear REDMANIAS, Warm Greetings from Pullman Jakarta Indonesia. I am very delighted to read that your stay at Pullman Jakarta Indonesia has met your expectations in terms of the level of service demonstrated by our connectors. Rest assured they will be recognized for extending excellent guest services. I am very glad we did every possible way to make your stay... More 

Sydney, Australia
5 of 5 stars Reviewed 1 week ago

I always felt the home coming every time I spent in this particular establishment where most staffs such as Irma, Angel, Wiji, and other ones I can't remember the names, who always provide the first class greetings and smilings. It makes a big difference to be as Executive Lounge, Pullman Thamrin, Indonesia.

Helpful?
Thank ianwang888
Jakarta, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay for 1 night since me and my friends had party until late night. Front office team is nice and helpful, one of them told us that we get complimentary upgrade for our room. I am not sure about that, our room is quite small and totally the same on the photos of Superior Room that published on their site.... More 

Helpful?
Thank Vanessa O
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Vanessa O, It is a pleasure to read that you had a pleasant stay in our hotel that come with your high recommendation for the other readers. Thank you for positively highlighting the breakfast, in particular Chinese section and service extended by the Front Office team. We would like to use this opportunity to inform other readers that our... More 

Morecambe, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff could not do enough to help you. Very modern lobby and choice for breakfast was phenomenal. Room was clean and very quiet but clear glass wall into the bathroom took a bit of getting used to (there is a blind). reiterate that drinks in the backroom are on the expensive side and dined in the restaurant one night with... More 

Helpful?
Thank JayCeeGee23
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear JayCeeGee23, Thank you for choosing to stay with us. We are happy to being a part of your 2 weeks business trip. Great to hear that you were impressed with the attentiveness of our team and that you found our room to be spotless. Each room is customized to make guest’s trip both comfortable and productive. We note your... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here several times now, most recently in May 2016. It is perfect for a short Business trip, directly opposite 2 large malls (which makes food options easier) as walking around Jakarta is difficult and traffic is bad. The hotel staff were always very friendly and welcoming, the breakfast and in hotel food options where also really really... More 

Helpful?
Thank Hazza_Rz
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Hazza_Rz, Thank you for staying with us several times already and for recommending us as a perfect business hotel in Jakarta, including the friendly team and our dining offers. Look forward to welcoming you again soon. Best regards, Alexander Poindl General Manager More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Not bad. Low security, small room. Just a hotel, not impressed. Great manager on night duty, Dodi. Handled me proffesionaly & Give me nice room. But overall OK. Very suitable for business traveller, but not for a CEO.

Helpful?
Thank al-mahrez
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear al-mahrez, Thank you for taking the time to share this review. I appreciate the kind feedback for Dodi our Duty Manager that extended high level of service to you. I’d like to use this opportunity to invite you to try our other rooms with more space and upgraded room amenities for your enjoyment. Our Superior and Premium Superior Rooms... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 2N and enjoyed the closed proximity to the Grand Indonesia Mall. Staff was friendly. Buffet breakfast was very comprehensive infact too much to offer! Facilities were also good including the pool and gym. Our room was spacious with ensuite living room, toilet was huge too. What was really disappointing was the low water pressure in the shower. Despite the... More 

Helpful?
Thank Dissapointed2_12
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Dissapointed2_12, I am happy to read your comments on the breakfast experience, your room and the wellness facilities. However, allow me to apologize for the shortcoming regarding the water pressure, which was an uncommon issue with all guest bathrooms in the hotel. To clarify the said issue, the Duty Manager did approach you and offered a room move so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $106 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#17 Luxury Hotel in Jakarta
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