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Grand Mercure Jakarta Harmoni

Traveler (672)
Room & Suite (505)
Dining (100)

About

#41 of 555 hotels in Jakarta
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Room service
Free parking
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
1,474Reviews
10Q+A
100Room tips
Traveler rating
  • 773
  • 509
  • 124
  • 32
  • 36
Time of year
Traveler type
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Popular mentions
went with our Company meetings to Grand mercure. First of all the Doorman do not know where the meeting room was. Our group need to walk around and asking directions. Second of all parking space was limited, it was difficult to find a space and there was no parking attendant
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Response from H8535GM, General Manager at Grand Mercure Jakarta Harmoni
Responded 1 week ago
Dear Mr Adrianto45, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor. First of all, we thank you for choosing Grand Mercure Jakarta Harmoni as your place to stay during your recent visit to Jakarta. I want to express my sincere apologies for your experience and thank you for bringing this to our attention. In addition, allow us to update you that we will investigated further your issue with the Department concerned. On behalf of staff & management Grand Mercure Jakarta Harmoni, please kindly accept our sincere apologies for this incident & inconvenience caused. Best Regards, Djulkarnain General Manager
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room upgraded. gym is good for work out. breakfast spread is good, but bacon n soup very salty. room welcome food could have been better, but not replace daily. better to serve fruits. pillow n king bed is comfortable.
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Review collected in partnership with Accorhotels.com
Response from H8535GM, General Manager at Grand Mercure Jakarta Harmoni
Responded 1 week ago
Dear Mr/Mrs GohYH93, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, I want to express my sincere apologies for your experience and thank you for bringing this to my attention. I hope that you will give me the chance to show you that we can offer you an unforgettable experience during your next stay with us. In addition, allow me to share with you that we will investigate further regarding your concern in the comment with the Department concern. We are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week ahead! Best Regards, Djulkarnain General Manager
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My husband and I stayed at Grand Mecure Hotel Harmoni for 2 weeks. We found the hotel to be very comfortable and exceeded the standard we expect of this hotel. The buffet breakfast was delicious. All the staff were very helpful and friendly, no request was too much. In
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Response from H8535GM, General Manager at Grand Mercure Jakarta Harmoni
Responded 1 week ago
Dear Mrs. Suzy987, Thank you for choosing our hotel as your accommodation in Jakarta. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel facilities & services we appreciate. Thank you again for sharing your experience on Trip Advisor, and we do look forward to welcoming you again in the near future. Best Regards, Djulkarnain General Manager
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+1
This hotel located at the centre of Jakarta. We can easily looking for good restaurant or even food street, also many convenience store around there. The hotel is very good, the staffs very friendly, clean room, comfortable bedding, the design of the room impressed me so well. I
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Response from H8535GM, General Manager at Grand Mercure Jakarta Harmoni
Responded 1 week ago
Dear Mrs. Shintawati2017, Thank you for choosing our hotel as your accommodation in Jakarta. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel facilities & services we appreciate. Thank you again for sharing your experience on Trip Advisor, and we do look forward to welcoming you again in the near future. Best Regards, Djulkarnain General Manager
Read more
Located in busy modern city, many varieties of food, ranging from Asian to Western, best is Indonesian local cuisine. Good floor service. Special comment to friendliness and 5 stars service from ms Intan and Ms Febri.
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Response from H8535GM, General Manager at Grand Mercure Jakarta Harmoni
Responded 3 weeks ago
Dear Mr AlexsS4696CH, Thank you for choosing our hotel as your accommodation in Jakarta. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel facilities & services we appreciate. Thank you again for sharing your experience on Trip Advisor, and we do look forward to welcoming you again in the near future. Best Regards, Djulkarnain General Manager
Read more
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PRICE RANGE
$51 - $83 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaGambir
NUMBER OF ROOMS
483
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