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Mercure Jakarta Simatupang

Traveler (486)
Room & Suite (132)
Dining (68)
Certificate of Excellence

About

#62 of 555 hotels in Jakarta
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Mercure Jakarta Simatupang their hotel of choice when visiting Jakarta. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel. Mercure Jakarta Simatupang features room service, a rooftop terrace, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Mercure Jakarta Simatupang, free parking is available. While staying at Mercure Jakarta Simatupang, visitors can check out Istiqlal Mosque (1.7 mi) and Gallery Kemang 58 (3.1 mi), some of Jakarta's top attractions. If you like Asian restaurants, Mercure Jakarta Simatupang is conveniently located near Rumah Makan Pagi Sore, Bakmi GM, and ChiliCool. Should time allow, Museum Basoeki Abdullah is a popular attraction that is within walking distance. We’re sure you’ll enjoy your stay at Mercure Jakarta Simatupang as you experience all of the things Jakarta has to offer.
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Property amenities
Free parking
Free wifi
Pool
Fitness center
Bar / lounge
Kids stay free
Airport transportation
Business center
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Room features
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern

Location

Full view
Contact
Jl. R.A. Kartini no. 18 Lebak Bulus, Jakarta 12440 Indonesia
Getting there
Halim Perdana Kusuma Airport8 mi
Soekarno-Hatta Intl Airport15 mi
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596Reviews
3Q+A
80Room tips
Traveler rating
  • 202
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  • 7
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Popular mentions
Very kind stuff,very good food, big variety for breakfast, business center is good with complementary food,stuff must know better english,the teeth brush and shaving kit must be better,the price a bit high then similar hotels.
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 2 days ago
Our Dearest Guest Mr.Alexander G, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. At Mercure, we strive to provide a superior service experience for every customer; therefore your suggestion & feedback is very important to us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours, Heru Wibowo General Manager
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Fast check in. Nice staff. Clean but small room. Breakfast lacks a luxurious spread but ok. Coffee can be improved. Gym too small. Overall nice hotel. Not sure if they serve pork as I didn't see any. Room was a tad dark. Needs more lights.
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 2 days ago
Our Dearest Guest Mr.Marc F,, Thank you very much for taking the time to share about your experience in Mercure Jakarta Simatupang and we sincerely apologize that your experience did not meet your expectations. We have put your experience into our concern and please rest assure that it will be part of our discussion with management to guarantee the best experience for all of our guest It is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Heru Wibowo General Manager
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Wow!!!! Mercure Jakarta Simatupang is quite simply a wonderful hotel. It was my first time staying there and I was blown away by the service and the amenities of the hotel but what really sets it apart is the amazing service provided by the incredible staff. Nothing is too much
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded Apr 8, 2019
Dear Our Valuable Guest, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. At Mercure, we strive to provide a superior service experience for every customer; therefore your suggestion & feedback is very important to us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours, Heru Wibowo General Manager
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Stayed overnight on a business trip due to its location (very close to South Quarter). Price is good. The room size is small, bathroom has a glass wall to give impression of a larger size. They offer flexibility in welcome drinks which is a nice touch. Had mushroom soup with
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded Apr 8, 2019
Dear Our Valuable Guest, Thank you very much for taking the time to share about your experience in Mercure Jakarta Simatupang and we sincerely apologize that your experience did not meet your expectations especially for the pastry which was under-cooked. We have put your experience into our concern and please rest assure that it will be part of our discussion with management to guarantee the best experience for all of our guest It is our hope that you will give us the opportunity to serve you better in the future. Should you need any assistance for your next booking, please do not hesitate to contact me directly. Heru Wibowo General Manager H6680-FO@accor.com
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The stay at Mercure Simatupang was amazing. The stuff was super nice and friendly. The rooms very clean. The breakfast delicious. The roof top Bar also very nice with a perfect view over the city. On top of that the stuff members Bella and Devina organized after my stay
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded Feb 28, 2019
Our Dearest Guest Mr.Gernot, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. At Mercure, we strive to provide a superior service experience for every customer; therefore your suggestion & feedback is very important to us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours, Heru Wibowo General Manager
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PRICE RANGE
$54 - $76 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
232
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