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Crowne Plaza Hotel Jakarta

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Crowne Plaza Hotel Jakarta
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486 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Singapore
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Need a major refurbishment or update. Location is good and next to the mall, and office areas. Unfortunately that's where the godo things end and the rest are not very nice to hear. Be it the cleanliness or quality of the property/physical infra.

Helpful?
Thank srikrishnak
Ft. Lauderdale, Florida
Level Contributor
119 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel does not have a pool, and has a very small fitness room. This could be a problem for some travelers. Since we were on vacation, I really missed having a pool. This is the first time I have stayed at a Crowne Plaza that did not have a pool and I never thought to check. The hotel is... More 

Helpful?
Thank flaphoto
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear flaphoto, Thank you for sharing your stay experience at our hotel. We regret to learn that you were disappointed with your stay as our leisure facilities are undergoing renovation. Please accept our sincere apology for the inconveniences. You may contact our Concierge for alternative pool arrangement usage. Nevertheless, we are happy to inform you that hotel refurbishment is already... More 

Bogor, Indonesia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Being here for one night because we have meeting inside hotel, here are my comments: A. Meeting Room #Positive 1. We book Emerald Room for whole day until late night, it has really big room inside. We only about 30 peoples. I guess it can accommodate up to 60 people 2. It also has high ceiling so it fits for... More 

Helpful?
Thank Daniel W
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Daniel W, Thank you for detail review of our hotel. I regret to learn that you had an unpleasant experience with your event as well as your stay. Please accept my sincere apology for the inconveniences. Rest assured that the issues have been addressed and under investigation by our Crowne Meetings Director and Front Office Manager. Our goal is... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stay here for one night on weekend, surprisingly the rate was as low as half from publish rate. Really worth for this price. Love it for its located in the centre of everything, with clean spacious room and the bath tub. The furniture is a bit old thou, but the room got a king size bed. Need upgrade on the... More 

Helpful?
Thank Iadiatina
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear ladiatina, Thank you for sharing detail comment of your stay experience in our hotel. We are delighted to hear that you enjoyed your stay with us. Indeed our Weekend Package is very attractive in terms of value and benefit. Your feedback regarding improvement of hotel’s facilities and services is much appreciated. Guest satisfaction is what motivates us to continue... More 

Jakarta, Indonesia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I needed to be in the Gatot Subroto area and this hotel is right on it. It provides perfect location to be close to the business meeting loctions I needed to be. The hotel value is rather well placed for the location, and has friendly yet competent staff who is attentive to all my needs. Room size is amazing and... More 

Helpful?
Thank ReyChan888
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear ReyChan888, Thank you for taking the time to give a review of our hotel. Indeed, our hotel's location is an advantage, closed by to office complexes where multinational companies are located as well as to other attractions that the city offers. It is also a pleasure to learn that you enjoyed our attentive staff and spacious room. Guest satisfaction... More 

Japan
1 review
5 of 5 stars Reviewed 4 weeks ago

A great stay in some big city. The room was old but really good, always been upgrade when come to stay with they friendly staff. A recomended hotel to stay in. Near shopping center just 5 menit by walking.

Helpful?
Thank migitayukinori01
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear migitayukinori01, Thank you for giving an excellent review of our hotel. We are very pleased to hear all the compliment and satisfaction towards our friendly staff. However, we are happy to inform you that room refurbishment is already in our plan to take place next year. Indeed our hotel's location is convenient, centrally located with great accessibility both for... More 

Singapore, Singapore
Level Contributor
211 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 28, 2016

Choosing a hotel in Jakarta depends alot on where your meetings are to be held - with a major consideration given to the daily massive traffic jam on the roads! As my business associates were located only a few blocks down the road, this was ideal for me. But getting back to the hotel was another matter altogether! As for... More 

Helpful?
Thank kenttan
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear kenttan, Thank you for posting review of your stay experience. I am pleased to know that you enjoyed our staff service and were satisfied with our room as well as hotel's location. Considering congested traffic condition in Jakarta location is critical for traveler doing business in the city. Your comment regarding restaurant’s condition during buka puasa is appreciated and... More 

London, United Kingdom
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 24, 2016

A good stay for business at the Crowne Plaza. I found everyone I dealt with polite, attentive and helpful (often in Jakarta you get the first two but not the third). Lobby is a great big vaulted thing, with a huge model of a Baku mosque in the middle and a big screen showing World Cup highlights behind it -... More 

Helpful?
Thank CWrightMedia
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear CWrightMedia, Thank you for sharing your stay experience of our hotel. We are very pleased to hear all the compliments and satisfaction throughout your stay. Indeed our hotel's location is convenient, centrally located with great accessibility both for transportation and other attractions that the city offers. As for the room condition, I am happy to inform your that hotel... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 21, 2016 via mobile

Hotel is comfortable, and staff nice and quick in reactions. Rate for room is competitive. The Hotel has an old style atmosphere. Cons: Services and food are overpriced, capuchino at lobby 70k Rp. Note to direction: No ironing board in room, you need to ask and usually not available. Please provide this in room, as it is essential for business... More 

Helpful?
Thank DukeAlqueria
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear DukeAlqueria, Thank you for sharing review of your stay experience. I am pleased that you had a comfortable stay and recognized our staff service. I have noted and addressed your input regarding ironing board as well as food pricing to Housekeeping and Food & Beverage Managers for their consideration and improvement. We value your comments and do hope to... More 

2 reviews
5 of 5 stars Reviewed June 10, 2016 via mobile

It was a pleasure to stay with Crowne plaza... Hotel staff is so friendly and helpful.. The most perfect reason for writing this review is a Hotel Staff Ms. Sherina at Beranda ( Restaurant) and Ms. Sheila at Reception. Thank to the both girls, other hotel staff for my pleasant stay.... and making my Birthday so special with tasty Cake...

Helpful?
Thank sonam a
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear sonam a, Thank you for giving an excellent review of our hotel. I am pleased and honored to hear all the compliments and satisfaction toward our hotel services. I will certainly extend your compliment to both Sherina and Sheila. Your satisfaction is what motivates us to continue providing quality service you deserve. On behalf of the hotel team, I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 

Additional Information about Crowne Plaza Hotel Jakarta

Address: Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Location: Indonesia > Java > Jakarta > Setiabudi
Price Range: $88 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza
Hotel Style:
#51 Spa Hotel in Jakarta
#72 Luxury Hotel in Jakarta
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