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Grand Hyatt Jakarta
1,707 reviews
#102 of 1,191 Hotels in Jakarta
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Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
Room & Suite (527)
Dining (179)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Jakarta
Updated 07/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#102 of 1,191 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. The hotel is only a five-minute walk from the MRT station.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Swimup bar
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Dining area
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Luxury
Languages Spoken
English, Indonesian
Location
Full view
97Great for walkers
Grade: 97 out of 100
328Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Contact
Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
Getting there
Rental CarsSee rental cars from $50/day
1707Reviews13Q+A100Room tips
Reviews
Traveler rating
- 1,027
- 483
- 110
- 40
- 47
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- English
Popular mentions
We recently stayed here for our 7 day quarantine with young kids and it was brilliant because the room was in great condition, comfy beds and couch, movie channel, good wifi, we could order specific meals from the menu rather than just get a pre-planned package and I really appreciated the recyclable packaging as there is a lot of it in quarantine for 4 people. The room was spacious and we were able to get 2 connecting rooms which made quarantine a lot more stress free with kids.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 4 days ago
Dear danamG3372XR, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed your quarantine experience thoroughly. We look forward to welcoming you back soon to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta
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we stayed 2 nights and got an unrenovated room. so not maintained for the price i spent. we couldn't sleep well because the pillows were uncomfortable. we stayed here only for New Year staycation. We live in Jakarta
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear Yenny31300, thank you for taking the time to write a review about Grand Hyatt Jakarta. We apologise for not meeting your expectation. We offer several choices of pillows, of which you can request during your stay. We look forward to welcoming you back to provide you with more memorable service. Warm regards, The Management of Grand Hyatt Jakarta
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Very good service. Only problem is the food order app doesnt work sometimes. All things else are good, shampoo refilled, food very good. Smart Mi TV provided for netflix, dumb bells provided. Iverallvery good
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Date of stay: January 2022Trip type: Traveled on business
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear ivanhongboont, thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed your quarantine stay experience. We apologise for the technical issue happening on the application. We look forward to welcoming you back soon to explore our newly renovated guestrooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta
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Great service from quick check in until check out, had a good quality time during my stay. Specially being supported with world class service from the staff. Had a super great breakfast at grand cafe with many choices.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear wimberlinawan26, thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed your stay thoroughly. We look forward to welcoming you back soon to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta
Read more
One of the best hotel in Jakarta! Stunning view of Bundaran HI from the room and great service as well. The room was really nice, spacious and super clean. The gym and pool facility are amazing and very complete. Not to mention the foods are very delicious. The staff are very friendly especially we got a lot of support from Bp. Karyono as he was so helpful and provide all the information we need. We can see his genuine effort to make our stay enjoyable and memorable🤗❤️
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Date of stay: December 2021Trip type: Traveled with family
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 3 weeks ago
Dear carolinecaroline88, thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed your stay thoroughly. We will pass your kind compliment to Bapak Karyono. We look forward to welcoming you back soon to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta
Read more
PRICE RANGE
$151 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt jakarta hotel jakarta, jakarta grand hyatt, hyatt jakarta, jakarta hyatt
LOCATION
IndonesiaJavaJakartaMenteng / Sawah Besar
NUMBER OF ROOMS
424
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Jakarta
Which popular attractions are close to Grand Hyatt Jakarta?
Nearby attractions include Grand Indonesia Mall (0.1 miles), Plaza Indonesia (0.04 miles), and Alun Alun Indonesia (0.2 miles).
What are some of the property amenities at Grand Hyatt Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Jakarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Jakarta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Jakarta?
Conveniently located restaurants include Kahyangan Restaurant, Signatures Restaurant, and Sana Sini Restaurant.
Are there opportunities to exercise at Grand Hyatt Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Jakarta have airport transportation?
Yes, Grand Hyatt Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Jakarta?
The staff speaks multiple languages, including English and Indonesian.