Grand Hyatt Jakarta
1,682 reviews
#99 of 1,180 Hotels in Jakarta
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Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$160
Free cancellation until 02/15/22
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Full view
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Room & Suite (520)
Dining (172)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Jakarta
Updated 07/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#99 of 1,180 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. The hotel is only a five-minute walk from the MRT station.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Swimup bar
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Dining area
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Indonesian
Location
Full view
97Great for walkers
Grade: 97 out of 100
328Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Contact
Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
Getting there
Rental CarsSee rental cars from $51/day
1682Reviews13Q+A100Room tips
Reviews
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Popular mentions
Hotel was really clean with full amenities provided. The one that I really love is Nespresso Coffee Machine. They give u unlimited capsule, as I am coffee lover, that is one of the good point for this Hotel. Room are big, and they gimme complementary upgrade due to the room that I book was full. They know how to service their guest.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded today
Dear rockmboels, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to hear that you enjoyed your stay thoroughly. Feel free also to explore our various coffee selections provided at Fountain Lounge. We would love to welcome you back soon to discover our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta
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Checkin process and staff in the restaurant need to be improved. Checkin process take long time. Staff at the Grand Cafe restaurant keep telling me that no of persons was exceeding the limit therefore I have to pay extra, in fact the no of person was not exceeding the limit.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded today
Dear priadi2014, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are sorry to hear that you did not get the best experience of our services. We hope that you will give us another chance to serve you better on your next visit. Additionally, we look forward to welcoming you back soon to discover our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta
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We passed the mandatory quarantine period ( 8 days 7 nights) imposed by the Indonesian government at the Grand Hyatt Jakarta and we had a comfortable experience. Something that is very important for that particular moment. Excellent service! Special thanks to Pak Guruh Basarah who helped us since the booking process (before we left for the US) and the perfect arrangements when we landed and during our stay at the Grand Hyatt Jakarta.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 1 week ago
Dear Wayan N, thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to know that you enjoyed your quarantine program thoroughly. We have forwarded your compliment to Pak Guruh Basarah, our Front Office Manager. We hope that we welcome you back soon to enjoy our newly renovated rooms and facilities. Looking forward to hearing from you. Warm regards, The Management of Grand Hyatt Jakarta
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its the Hyatt tradition and quality given worldwide..yes...including in Jakarta. The experience started from me getting out of my car, the Covid19, Peduli Lindungi app assited by the security staffs, the checked in process was efficient and quick. Be sure to request for the newly renovated rooms.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 3 weeks ago
Dear grozasubhakty, thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to know that you thoroughly enjoyed your experience, from the moment you step out of the car. We follow the government regulation, including the use of Peduli Lindungi app, and Hyatt's hygiene standards to ensure the safety of our guests. We look forward to welcoming you back soon to enjoy our newly renovated facilities. Warm regards, The Management of Grand Hyatt Jakarta
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Very perfect hotel to stay on your vacation, easy to access to mall when you want to shopping :) and then his food so delicious try and you’ll love it, service hotel also good and the room very clean :)
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Chris Andre, Marketing at Grand Hyatt Jakarta
Responded 3 weeks ago
Dear wennysim, thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to read that you thoroughly enjoyed your stay. We are currently undergoing a major renovation on our hotel rooms, suites and lobby. We look forward to welcoming you back soon to discover our newly renovated facilities. Warm regards, The Management of Grand Hyatt Jakarta
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PRICE RANGE
$151 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt jakarta hotel jakarta, jakarta grand hyatt, hyatt jakarta, jakarta hyatt
LOCATION
IndonesiaJavaJakartaMenteng / Sawah Besar
NUMBER OF ROOMS
424
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Jakarta
Which popular attractions are close to Grand Hyatt Jakarta?
Nearby attractions include Grand Indonesia Mall (0.1 miles), Plaza Indonesia (0.04 miles), and Alun Alun Indonesia (0.2 miles).
What are some of the property amenities at Grand Hyatt Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Jakarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Jakarta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Jakarta?
Conveniently located restaurants include Signatures Restaurant, Kahyangan Restaurant, and Paulaner Brauhaus.
Are there opportunities to exercise at Grand Hyatt Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Jakarta have an airport shuttle?
Yes, Grand Hyatt Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Jakarta?
The staff speaks multiple languages, including English and Indonesian.