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Grand Hyatt Jakarta

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#8 of 419 Hotels in Jakarta
Certificate of Excellence
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Grand Hyatt Jakarta
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787 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Copenhagen, Denmark
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very friendly service from the beginning to the end. Large hotel with many restaurants and facilities (very large gym that has its own smoothie bar and many other leisure activities like tennis courts). I was upgrade to a large suite even though booked a normal room.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Amy Yuan Z
Singapore, Singapore
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

So, I went to Jakarta for five days and unfortunately I got a bit sick. I was forced to stay indoors and nurse my colds. Good thing I stayed at Grand Hyatt and I still managed to have a true feel of Jakarta and Indonesia. The food at the continental lounge was authentic Indonesian cuisine as well as the buffet.... More 

Helpful?
Thank Carlo M
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing the positive review about Grand Hyatt Jakarta on TripAdvisor! We are sorry to hear that you were sick while staying in Jakarta, but we are very delighted to know that you had pleasant stay at Grand Hyatt Jakarta. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we... More 

california
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

we had lunch at one of the restaurants at the hotel recently. parking is a problem here. i have been here quite a few times every other month for conferences, dinner, breakfast meetings, etc.. and parking at the hotel is always an issue... as you enter parking area at the hotel, you realized that most of the parking spots are... More 

Helpful?
Thank raflyer
Jakarta
Level Contributor
154 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel standard is very high, unfortunately, the hotel is getting old as our bath tub hot water is very mild (never gets hot). Another thing that I found surprising for a Grand Hyatt standard is the orange juice they serve is a fruit drink (not 100% juice).

Helpful?
Thank DannyHS
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your review about Grand Hyatt Jakarta on Tripadvisor! We have also taken note of your feedback regarding our guestrooms and beverage. You will be pleased to know that the hotel regularly plans refurbishment of selected areas and it remains a key focus of our commitment to guests in providing new and exciting experiences. We... More 

Perth, Australia
Level Contributor
168 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Continues to be one of the better Hyatt properties i have visited and uphold the very high standards required by 5 star venues. Rooms very comfortable and spacious and great for working from, with my only criticism being the Wifi is somewhat slow. Great access to different in house dining options and multitudes within close walking range

Helpful?
Thank David P
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to share your feedback about your stay at Grand Hyatt Jakarta. We greatly appreciate your positive comments about our hotel location and guestroom. We have also taken note of your feedback regarding our Wi-Fi access and will investigate to ensure it will not occur in the future. Looking forward to welcoming you... More 

ID
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want 5 star shopping and 5 star food this hotel is the best choice. It connect to the luxury mall Plaza indonesia. Many 5 star food in the hotel and at the mall. Adjancent to another huge shopping mall "grand Indonesia"

Review collected in partnership with Hyatt Hotels

Helpful?
Thank CofffeeeLover
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing the positive review about Grand Hyatt Jakarta on TripAdvisor! Your positive comments regarding hotel’s location and variety of foods are much appreciated. We look forward to welcoming you back at Grand Hyatt Jakarta! Warm regards, The Grand Hyatt Jakarta Management Team More 

Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed there for 3 nights and we enjoyed every minute of it. The hotel has a beautiful entrance and at night the lounge has some live music playing . The band's vocals got me running up the stairs to listen to them and they are on every night till 12 am. The buffet is excellent with... More 

Helpful?
Thank Sumaya K
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your pleasant experience while staying at Grand Hyatt Jakarta on Tripadvisor! We are delighted to know that you enjoyed your stay with your husband on 1st anniversary in our hotel. Your positive comments regarding our hotel’s facilities, variety of foods, room services, attentive associates and location are truly appreciated. We are looking forward to... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Room rates were pretty standard, according to Hyatt room prices around the world. However the upkeeping of the hotel seems pretty old and dark. The room I stayed in had some problems with the TV. Concierge gives out wrong information at times and getting a cab from hyatt can be a challenge in the morning. Same Breakfast menu everyday and... More 

Helpful?
Thank Christopher S
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to share your feedback about your stay at Grand Hyatt Jakarta. We regret that your recent experience did not meet your expectations. Your remarks have been shared with our Front Office team to ensure that such instances do not occur again. Thank you again for your feedback and we look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $200 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#7 Spa Hotel in Jakarta
#8 Luxury Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
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