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Grand Hyatt Jakarta

Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
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Traveler (1260)
Room & Suite (590)
Dining (196)
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About

#148 of 627 hotels in Jakarta
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. The hotel is only a five-minute walk from the MRT station.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Paid public parking on-site
Wifi
Hot tub
Swimming pool toys
Outdoor pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Indonesian
1,987Review16Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
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Tegar Riza P wrote a review Apr 18
1 contribution
Wonderful stay with hyatt in a middle of city jakarta, warm welcome & attentive staff by Farhan concierge & Dyana gsa, room with a good view of bundaran HI, variatif breakfast, warm food & helpfull staff aldi & mira we will back soon for next visit
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 2 days ago
Dear Mr/Ms. Trgar Riza P, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shaniah wrote a review Apr 17
Bandung, Indonesia1 contribution
Many thanks for an amazing service during my stay at this hotel from Mas Farhan Concierge, Mba Dyana from FO, Mba Mira dan Mas Aldy from CS restaurant 🥰
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 2 days ago
Dear Mr/Ms. shaniaalfatha, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Muhammad A wrote a review Apr 17
1 contribution
Staycation after Ramadhan for Halal Bihalal with my College Friends, it was an amazing stay with Grand Hyatt Jakarta! Thank you very much for great services from Dhyana at Check in process, she really helpful, fully information and give us a room with amazing view Bundaran HI!!!! Farhan from Bellman/Concierge, he really helpful even give us to borrow his Emoney Card for us using MRT! Aldy and Mira from Restaurant during Breakfast really great services! Luxury experiences! We just only stay one night, but it was really unforgettable moment staycation! Keep it up!!!!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 2 days ago
Dear Mr/Ms. MuhammadaH2858GO, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johan P wrote a review Apr 17
1 contribution
The service is so good especially in fda dyana, fnb aldi and mira and also in bell man farhan already give excellent service
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 2 days ago
Dear Mr/Ms. johanpT733ZH, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angga Awang wrote a review Apr 13
Bandung, Indonesia45 contributions14 helpful votes
Room was poorly design. The do not disturb button is so confusing that we thought it was off but actually was on. The room clean up missed us so we came back with a dirty room. Tv was weirdly placed and for such a price there are better alternatives in jakarta like the park hyatt
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Aside from the strategic location nothing is special
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 5 days ago
Dear Mr./Ms. anggaawang, Thank you for giving us a rating and feedback. We apologise for the inconvenience you experienced during your visit to Grand Hyatt Jakarta. We hope to serve you better on your next visit with our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donatman wrote a review Apr 11
54 contributions61 helpful votes
Overall the hotel lives up to the Hyatt brand. The service was excellent; from the reception to the dining team, and the location is at the heart of Jakarta with MRT station is on a walking distance. The amenities were complete, particularly the wellness area, not only indoor gym, they also have outdoor jogging tracks with several pools, including kids pool. The pool area is perfect to chill and sunbath if it were not for a rainy weekend. The room was spacious and looked just like the pictures on their site (unfortunately this time I did not take any on my own). Though the sound proofing can be improved as the traffic can be heard loud and clearly on a quiet night.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 5 days ago
Dear Mr/Ms. Donatman, Thank you for giving us your review and feedback. We are glad to hear that your stay at Grand Hyatt Jakarta was an enjoyable one. We are looking forward to welcoming you back with our newly renovated rooms and facilities at Grand Hyatt Jakarta. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thorstensick wrote a review Mar 2024
1 contribution
Nice location, frienfly staff, good breakfast, nice restaurants. Rooms are big and have a nice view, also pool is nice and like a garden. Gym big and good equiped. Good organization for pick up and drop off to the hotel
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marketing Communications Officer, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear Mr/Ms. thorstensick, Thank you for giving us your review and feedback. We are glad to hear that your stay at Grand Hyatt Jakarta was an enjoyable one. We are looking forward to welcoming you back with our newly renovated rooms and facilities at Grand Hyatt Jakarta. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NR wrote a review Mar 2024
Maldives401 contributions44 helpful votes
+1
Located in the heart of Jyakarta city, this hotel is one of the most valuable 5 star class hotels with all the facilities, It is a hotel where the service provided by the friendly staff is highly appreciated and the room facilities and dining facilities are maintained at a very high level. I would like to thanks Chef Indra for amazing breakfast experience which I got the restaurant and DOE Dodi for his special attention during my staying period. Thanks for FO team for extending to the club facilities with evening cocktail 🙏🙏 I’m looking forward to visiting once again Grand Hyatt Jakarta.🙏🙏🙏❤️❤️❤️
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 3 weeks ago
Dear Mr/Ms. naveenr532, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Orinski wrote a review Mar 2024
Denpasar, Indonesia2 contributions
The Grand Hyatt Jakarta is the best place to stay in Jakarta. The location is right at the heart of business center. The staff are very helpful and kind. The property is well maintaned, rooms are always clean. I will always choose Grand Hyatt whenever I go to Jakarta.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 4 weeks ago
Dear Mr/Ms. Orinski, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Randy O wrote a review Mar 2024
3 contributions
The hotel is located in the heart of Jakarta. The great thing is that The MRT is right in front of the hotel and Plaza Indonesia is right below it. All the staff are very friendly and greet you. from the security by the entrance to the reception to the f&b staff and house keeping too. The room was recently renovated which is a bonus. The beds are very comfortable. Really recommend this iconic hotel in Jakarta
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marisa Sutanto, Marketing at Grand Hyatt Jakarta
Responded 4 weeks ago
Dear Mr/Ms. Randy O, We thank you for sharing your review and feedback to us. We are happy to hear that your stay in Grand Hyatt Jakarta was perfect, especially with our strategic location, newly renovated rooms and various food offerings. We are looking forward to seeing you again on your stay in the future. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$223 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt jakarta hotel jakarta, jakarta grand hyatt, hyatt jakarta, jakarta hyatt
LOCATION
IndonesiaJavaJakartaMenteng / Sawah Besar
NUMBER OF ROOMS
424
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HYATT JAKARTA - Updated 2024 Prices & Hotel Reviews (Indonesia)

Frequently Asked Questions about Grand Hyatt Jakarta
What are some of the property amenities at Grand Hyatt Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Jakarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Jakarta?
Yes, paid public parking on-site and valet parking are available to guests.
Are there opportunities to exercise at Grand Hyatt Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Jakarta have airport transportation?
Yes, Grand Hyatt Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Jakarta?
The staff speaks multiple languages, including English and Indonesian.
Does Grand Hyatt Jakarta have any great views?
Yes, guests often enjoy the city view available here.
Is Grand Hyatt Jakarta accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.