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Grand Hyatt Jakarta

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#10 of 446 Hotels in Jakarta
Certificate of Excellence
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Grand Hyatt Jakarta
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898 Reviews from our TripAdvisor Community

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Showing 766: English reviews
Reviewed yesterday NEW

This Hotel Centrally located in the heart of Jakarta, i was here for new year eve with family and friends, Room Clean and Modern, Clean and good hospitality. Very near to the mall and hotel restaurant was so nice!!! Perfecto

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Helpful?
Thank Steven W
Loughborough, United Kingdom
Reviewed 3 days ago NEW

Grand Hyatt is exceptionally good in the class of its own. Located very strategic in the city center of Jakarta, to be exact Thamrin Area. This hotel is attached to a huge mall. sshhh... they have one money changer counter at the Lower ground floor which offer very good rates!! Family with kids will be happy to choose this hotel....

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Helpful?
Thank rinaabdullah
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta. We highly appreciate your comments regarding our strategic location and food varieties. It's truly what we strive for! We look forward to welcome you back again in the future at Grand Hyatt Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team

Melbourne, Australia
Reviewed 1 week ago

I like the room and pool, but the food variety for breakfast and the service the restaurant staff could be improved. Had to asked twice for my coffee, and took a while for the empty plates to be cleared. Beautiful pool area and impressive gym, christmas decor at the lobby is lovely.

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Helpful?
Thank brian121385
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We highly appreciate your comments regarding our room, pool area, gym, and lobby decoration. We have taken notes on your highlight about our breakfast variety and services from our staff. We ensure that it will be communicated directly to the respective department to assure that this thing...

جاكرتا, Indonesia
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank R7243WCahmeda
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Reviewed 2 weeks ago via mobile

Believe me, this 5 stars hotel really show their class! The room, the service, everything was just perfect! The staffs are everywhere ready to help you with anything. We spend new year eve here as they have entertainment at the lobby. It was really magical, everyone having fun. The show was spectacular, as we can enjoy great show that hotel...

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Helpful?
Thank Giaza G
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your stay experience at Grand Hyatt Jakarta on Tripadvisor! We are delighted to hear that you had an enjoyable stay with us. We highly appreciate your generous comments about our hotel’s guestroom, service, attentive associates and the show that we presented on New Year’s eve. Thank for your patronage! We are looking forward to...

Jakarta, Indonesia
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kahcheec
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Greymouth, New Zealand
Reviewed 2 weeks ago

The Grand Hyatt really stands out from many of the good hotels I have stayed in because of the attention to the small things. The 4th floor bar, garden and swimming area is exquisite and makes you feel as though you are miles away from the central city. The rooms are spacious and the breakfast buffet setup is the best...

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Helpful?
Thank R413DJjiml
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor! We are so delighted to hear the generous comments from you about our hotel especially about hotel’s facility, guestroom, variety of foods and beverages and attentive associates. Thank you for your patronage! We are looking forward to welcoming you back at Grand Hyatt Jakarta. Warm regards, The...

Jakarta, Indonesia
Reviewed 2 weeks ago

Second home and Great Stay for Business and Family Holiday . Nice Ambiances , nearer to few Malls. The Food and the staff are great. During New Year Eve the event is excellent. Room is Clean , towel and other utilities are perfectly clean and good quality

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank irnam2017
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your stay experience at Grand Hyatt Jakarta on Tripadvisor! We are delighted to hear that you had an enjoyable stay with us during New Year Eve event. We highly appreciate your generous comments about our hotel’s food variety and guestroom. Once again, thank you for your patronage!We are looking forward to welcoming you back...

Singapore
Reviewed 2 weeks ago via mobile

Our plans changed at the last minute so we decided to head to grand hyatt to see what they have for christmas dinner. What sold me was the fact that they let us have a look at the buffet prior to deciding. Buffet was wonderful except for the duck.. that unfortunately was too dry so was disappointed with that. Service...

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Helpful?
Thank Sadie-Jane N
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your review at Grand Hyatt Jakarta on Tripadvisor! Your generous comments about our service and buffet selections for Christmas eve dinner are rewarding. We have taken note regarding your highlight about our pecking duck. We ensure it will be communicated to our respective department to help us to serve you better in the future....

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

This is one of the better grand Hyatt where I have stayed. Spacious rooms, clean, fantastic views and amazing service. The breakfast is varied but can get boring since they don't change much the menu from day to day.

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Helpful?
Thank dal0ula
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your stay experience at Grand Hyatt Jakarta on Tripadvisor! We are delighted to hear that you had an enjoyable stay with us. We highly appreciate your generous comments about our hotel’s guestroom and service. We have taken note regarding your highlight about our variety of foods. We ensure it will be communicated to our...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $179 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hyatt Hotels Corporation, Agoda and Priceline so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#9 Spa Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Jakarta staff and other travelers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms over looking the big roundabout provided a great city scape view”
  • City Scape view from room
 of 5 bubbles R413DJjiml, 2 weeks ago | Read review
“Upper floors with view of front of hotel”
 of 5 bubbles U7303YDrobertk, 3 weeks ago | Read review
“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, Nov 23, 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, Oct 31, 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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