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The Sultan Hotel & Residence Jakarta

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Jl. Jendral Gatot Subroto, Jakarta 10270 Indonesia
Lowest prices for your stay
Hotels.com
$220
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Free cancellation until 12/10/22
Booking.com
$70
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Free cancellation until 12/07/22
ZenHotels.com
$55
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Priceline$222
Trip.com$61
Orbitz.com$66
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1167)
360
Panoramas (74)
Room & Suite (557)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#72 of 1,238 hotels in Jakarta
Location
4.2
Cleanliness
3.7
Service
4.0
Value
3.7
Travelers' Choice
Nestled in the strategic hub of Jakarta’s commercial district, the city’s five-star landmark establishment, the Sultan Hotel & Residence Jakarta, is connected to the Jakarta Convention Centre and strategically located within walking distance to the offices of multinational corporations, international shopping malls, the entertainment district and sporting venues even the MRT stations. Adjacent to the airport expressway, the 694 room hotel is set on 34 acres of lush sprawling gardens and offers a host of food, entertainment and leisure options as well as the most comprehensive range of conference, meeting and banqueting facilities and services including the newly opened Golden Ballroom, infinity swimming pool, Kudus Hall which will be perfect places for wedding party.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Airport transportation
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
Indonesian, Malay
1331Reviews5Q+A100Room tips
Traveler rating
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  • 24
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Most Recent
Fiona R wrote a review Nov 26
The experience of lunch dinner at Lagoon Cafe with VVIP guests, assisted by Ms. Sasa who was alert and very helpful. Thank you for your promptness. All good. Only nasi goreng that a bit too salty 😊
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 3 days ago
Dear 176fionar, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tour16130396859 wrote a review Nov 23
2 contributions
This my repeat stay we since they give good facilities such tennis court big swimming pool. Thanks to ms Reyna & Mr Agung give warm welcoming to us.. They serve goods breakfast spread.. Delicious food..The room is good tennis court & swimming pool. Thank the sultan..
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 1 week ago
Dear Tour16130396859, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James D wrote a review Nov 18
Hong Kong, China18 contributions4 helpful votes
Staff were very friendly, in particular Rusmiyat. I always stay here when in Jakarta and will continue doing so when in town. Check in was easy but the parking lot was full, which was the only issue. Breakfast buffet has a good selection as well.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 1 week ago
Dear James D, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Discover61667124890 wrote a review Nov 16
Overall the hotel is quite spacious whis is very good for me. Well maintained and clean room. Hotel staff are accommodating, helpful and courteous. I have stayed for two nights for a business trip and I chose The Sultan Hotel for its proximity in the heart of the city. Its quiet and good place to relax as the noise from the roadways are not affecting the location. It is also near shopping malls and can have a walk to enjoy through the city. Public transport (bluebird taxi) can be easily arranged at the lobby to take you to your destinations. Buffet breakfast is great with a variety of sumptuous selections. There are plenty of facilities and views to appreciate within the hotel and make want to return in the future. It is definitely recommended for either family or solo trip.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 1 week ago
Dear Discover61667124890, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annisa wrote a review Nov 14
1 contribution
+1
Me & husband stayed here for 4d3n to celebrate our wedding anniversary. Thank you, Ms. Thasia (reservation team) for giving us best deal, room upgrade, anniversary complimentary, baby crib, best view-non smoking-very clean room as our request. The breakfast is delicious and many variant. Location is unbeaten. They have spacious green area (something that other hotel doesn’t have), very good for walking in the morning. Little advise: hope they renovate the hotel cus its quite old, if they do, it would be the best hotel with best location in jakarta. Overall, we’re so pleased, satisfied and enjoyed our staycation here. Thank you Ms. Thasia & team!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 2 weeks ago
Dear Annisatullr, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gita A wrote a review Nov 13
Bandung, Indonesia8 contributions2 helpful votes
I stayed here for two nights with my family, and it was a great experience. The hotel is located strategically right in front of the Gelora Bung Karno Stadium, so we started our mornings with a one-hour walk before coming back to the hotel for breakfast. The breakfast is AYCE-style with very friendly staff helping the guests professionally. Mas M. Alfan was exceptionally helpful, going around the restaurant offering the guests tea and coffee :) I really enjoyed the Western style breakfast, but there were also choices of local dishes. Our room was comfortable, spacious, and clean with a direct view of the GBK Stadium (wonderfully lit with colorful lights at night). My only complaint is that we couldn't seem to control the temperature of the air conditioning, so we kept having to turn it off when it got too cold or on when it got too warm. The hot water on my first night wasn't hot enough, but it was probably due to many other guests taking a hot bath at the same time? Haha. Other than that, this was a marvelous stay. I look forward to coming back to this hotel. :)
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 2 weeks ago
Dear gitadine, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hendy Liem wrote a review Nov 12
Jakarta, Indonesia13 contributions10 helpful votes
The room is spacious, staff very friendly and it's local ambiance with traditional stuff. The pool is great with a garden view, and mas herman really welcome you with great hospitality. So it's completely a great stay at Hotel Sultan, not forget miss vicky/vicka (sorry if I'm wrong) in a check in proses really fast and smooth makes every request is on the list great job.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 2 weeks ago
Dear Hanzdsome, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moscowlab wrote a review Nov 11
2 contributions
Good service 👍🏻 The hotel location is in the middle of the city so it’s really convenient for business trip or holiday. The staffs are very helpful especially Mba Fanny & Ulfa. Very recommended, Thank you!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 2 weeks ago
Dear Moscowlab, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie wrote a review Nov 7
1 contribution
+1
We arrived at this hotel late night, But Tono and Abel are welcome to us. They are very nice and helpful :) The hotel is pretty old, but the condition is very nice, well maintained. Also it’s near the convention, so it’s best for business trip.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 3 weeks ago
Dear Korean_business_trip, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sun wrote a review Nov 5
1 contribution
The service is very good and the attitude is very good. I like very much this waiter His name is Kusdyanto,His service is very good,Have a good attitude,He is also very nice.Thank you very much for the hotel's free room upgrade.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Indira Puliraja, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 3 weeks ago
Dear fajing12, Thank you for taking the time and trouble to complete a guests review following your recent stay with us. We delighted to learn that you enjoyed your short visit. We have passed your kind comments to the team members concerned. We look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Stay safe & stay healthy. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$66 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jakarta sultan hotel, sultan hotel jakarta
LOCATION
IndonesiaJavaJakartaTanah Abang / Grogol Petamburan
NUMBER OF ROOMS
707
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THE SULTAN HOTEL & RESIDENCE JAKARTA $58 ($̶2̶6̶9̶) - Updated 2022 Prices & Reviews - Indonesia

Frequently Asked Questions about The Sultan Hotel & Residence Jakarta
Which popular attractions are close to The Sultan Hotel & Residence Jakarta?
Nearby attractions include KidZania Jakarta (0.5 miles), Pacific Place Mall (0.4 miles), and Gelora Bung Karno Stadium (0.5 miles).
What are some of the property amenities at The Sultan Hotel & Residence Jakarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Sultan Hotel & Residence Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sultan Hotel & Residence Jakarta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Sultan Hotel & Residence Jakarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Sultan Hotel & Residence Jakarta?
Conveniently located restaurants include PASOLA Restaurant, Le Burger, and Pidari Lounge.
Are there opportunities to exercise at The Sultan Hotel & Residence Jakarta?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Sultan Hotel & Residence Jakarta have an airport shuttle?
Yes, The Sultan Hotel & Residence Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Sultan Hotel & Residence Jakarta have airport transportation?
Yes, The Sultan Hotel & Residence Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sultan Hotel & Residence Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sultan Hotel & Residence Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.