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The Sultan Hotel & Residence Jakarta

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Jl. Jendral Gatot Subroto, Jakarta 10270 Indonesia
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Traveler (795)
360
Panoramas (74)
Room & Suite (244)
Certificate of Excellence

About

#78 of 843 hotels in Jakarta
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled in the strategic hub of Jakarta’s commercial district, the city’s five-star landmark establishment, the Sultan Hotel & Residence Jakarta, is connected to the Jakarta Convention Centre and strategically located within walking distance to the offices of multinational corporations, international shopping malls, the entertainment district and sporting venues even the MRT stations. Adjacent to the airport expressway, the 694 room hotel is set on 34 acres of lush sprawling gardens and offers a host of food, entertainment and leisure options as well as the most comprehensive range of conference, meeting and banqueting facilities and services including the newly opened Golden Ballroom, infinity swimming pool, Kudus Hall which will be perfect places for wedding party.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
24-hour check-in
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
Indonesian
976Reviews5Q+A100Room tips
Traveler rating
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Popular mentions
+1
The room is spacey, quiet but maybe because it was an old hotel its quiet humid but not smelly. Breakfast choice is as many as other 5stars hotel, the facility is maintained well enough. facility, location and environment are those we considered when we choose this hotel
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Response from SinggasanaH, Manajer Umum at The Sultan Hotel & Residence Jakarta
Responded 1 week ago
Dear Ibu cinderakasih Thank you for taking the time and trouble to complete a guest questionnaire following your recent stay with us here at the Sultan Hotel & Residence. I was delighted to learn that you enjoyed your stay with us. I do hope you and your son will stay with us on many occasions in the future. Kind Regards Fintan O'Doherty General Manager
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The hotel is good to stay for business trip. But Management should consider health safety. During this COVID-19 Pandemic, I didn't see temperature check in the hotel entrance, the hotel worker not wear mask which the health risk is very high. Those things make me annoyed and umcomfortable in the hotel lobby and Restaurant since also there are many people sometimes. I hope Management can wisely think about health safety
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Response from SinggasanaH, Manajer Umum at The Sultan Hotel & Residence Jakarta
Responded 1 week ago
Dear Ibu LinaLiiii0511 Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I am sorry that we did not meet your expectations on this occasion -If you are planning to stay with us again please contact me direct and I will attend to the arrangements personally -my e mail is gm@sultanjakarta.com. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards Fintan O'Doherty General Manager
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There are a lot of good hotels in Jakarta, and once upon a time this would be one of them. Everything feels like it's 15 years out of date, and needs money spent on it. It's not bad, but it is really not good. Breakfast for example spills down the corridor and the food is warm, but not hot. The bar lacks all atmosphere, and is massively over-staffed with bands too loud for the amount of people listening. It's right next to the JCC, and there are a couple of modern Malls nearby, so the location isn't bad... but the taxi drivers never know which of the many entrances to take you in, so that can feel like a voyage of adventure. That all said, it's not expensive, bedrooms are clean and is generally ok.
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Response from SinggasanaH, General Manager at The Sultan Hotel & Residence Jakarta
Responded Mar 11, 2020
Dear CBRNTroll Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I am sorry that we did not meet your expectations on this occasion -If you are planning to stay with us again please contact me direct and I will attend to the arrangements personally -my e mail is gm@sultanjakarta.com. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards Fintan O'Doherty General Manager
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Very nice hotel to stay over the weekend, the room is nice and quite spacey. I stayed last week to celebrate my son's birthday. Asked the room service to come cleaned the room at midnight and he came quickly and he's a very kind person, forgot to ask his name but again thank you very much for you help! The next morning, we had a full breakfast, they have so many variants of food. The highlight is when we went back to the room, the receptions came to our room and gave my son a lil surprise, cake and birthday wishes, thank you so much Ms. Yara and Mr. Gino for your kind hearted. And thank you to Mba Indira, we had a nice stay at The Sultan Jakarta.
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Response from SinggasanaH, General Manager at The Sultan Hotel & Residence Jakarta
Responded Mar 11, 2020
Dear Ibu Windy Thank you for taking the time and trouble to complete a guest questionnaire following your recent stay with us here at the Sultan Hotel & Residence. I was delighted to learn that you enjoyed your stay with us. I do hope you and your son will stay with us on many occasions in the future. Kind Regards Fintan O'Doherty General Manager
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This was my 4th time to this very nice hotel, conveniently located, excellent service, breakfast very good, friendly personnel, taxi always available (Blue Bird or Silver Bird). At walking distance to the new MRT (Subway)
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Response from SinggasanaH, Manajer Umum at The Sultan Hotel & Residence Jakarta
Responded Mar 2, 2020
Dear Sempati2000 Thank you for taking the time and trouble to complete a guest review following your recent stay with us. I was delighted to learn that you enjoyed your short visit-I have passed your kind comments to the team members concerned. We are looking forward to welcoming you back again. Kind Regards Fintan O'Doherty. General Manager
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PRICE RANGE
$79 - $123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jakarta sultan hotel, sultan hotel jakarta
LOCATION
IndonesiaJavaJakartaTanah Abang
NUMBER OF ROOMS
707
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about The Sultan Hotel & Residence Jakarta
Which popular attractions are close to The Sultan Hotel & Residence Jakarta?
Nearby attractions include KidZania Jakarta (0.5 miles), Pacific Place Mall (0.5 miles), and Gelora Bung Karno Stadium (0.5 miles).
What are some of the property amenities at The Sultan Hotel & Residence Jakarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Sultan Hotel & Residence Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sultan Hotel & Residence Jakarta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Sultan Hotel & Residence Jakarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Sultan Hotel & Residence Jakarta?
Conveniently located restaurants include PASOLA Restaurant, Spectrum, and K22 Bar.
Are there opportunities to exercise at The Sultan Hotel & Residence Jakarta?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Sultan Hotel & Residence Jakarta have an airport shuttle?
Yes, The Sultan Hotel & Residence Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sultan Hotel & Residence Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sultan Hotel & Residence Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Sultan Hotel & Residence Jakarta?
Many travelers enjoy visiting Candra Naya Building (4.9 miles), Lapangan Banteng (3.8 miles), and Balai Kota DKI Jakarta (2.9 miles).