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The Sultan Hotel & Residence Jakarta

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The Sultan Hotel & Residence Jakarta
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578 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Ubud, Indonesia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Its my second time stay here and among other hotel, the sultan is one of the hotel that i will always return. Yes its old but all other aspects just make me feel wecomed. The size of its rooms, the layout, the furniture, etc creates a homey feelings. Cant compare it to the others.

Helpful?
Thank Semara2014
2 reviews
4 of 5 stars Reviewed 1 week ago

Last september 4th i stayed again in this hotel, still have its hospitalities , clean and spacious room. I don't know what i have to write, because i had all of it on my previous review. Its amazing, they still give me services like the first time i stay. Allowed me to check out on 2 PM (late check out),... More 

Helpful?
Thank Matsya K
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs Matsya, Thank you for staying at The Sultan Hotel & Residence Jakarta and for you valuable time to review our hotel on Tripadvisor. We are very happy to know that you enjoyed your stay and found our Hotel always meets your needs especially the great service you experience during your stay and the convenient room you had. Hopefully... More 

Jakarta, Indonesia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has very big complex in Sudirman, Gatot Subroto and Senayan Area Jakarta. This is one stop facility consist of : Jakarta Convention Center the first and the biggest mice in Jakarta, 2 tower of residences and 4 tower hotel.

Helpful?
Thank nainggolanben
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Nainggolanben, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking the time to write your nice experience in our hotel at TripAdvisor. We are also glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities. Hope... More 

Surabaya, Indonesia
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Choose this hotel for its central location. Plenty of construction going on in and around the hotel's premises in an apparent and overdue makeover attempt. But none of them was disturbing to me. What you get are large, quiet and comfortable rooms in a luxury surrounding, friendly services at currently very competitive prices. Good breakfast buffet. Will definitely return there... More 

Helpful?
Thank rsnsr
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sir/ Madam, Thank you for sharing your experience at The Sultan Hotel & Residence Jakarta as your convenience stay and for you valuable time to review our hotel on Tripadvisor. We are very happy to know that you enjoyed your stay and hopefully this could be one of the memorable stay for you. We are also happy to know... More 

Hong Kong, China
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Th Sultan Hotel is tradition and old hotel. But the service is good and hotel room is clean. You could enjoy good Indoneseia food and Chinese food in hotel restaurant. Although the Siltan hotel is located in business area but it is difficult to walk out for shopping. You must take a taxi to go away.

Helpful?
Thank Ricky W
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Ricky, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking the time to write your nice experience in our hotel on TripAdvisor. We are also glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities. We... More 

Level Contributor
143 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Location A bit isolated, not integrated or close to any shopping center. Check in It was ok, nothing special, when asking for a room away from the elevator I was given one right in front. The room Time stand still since the 70's. Nothing has been renovated, Aircon is very difficult if impossible to adjust. Small screen TV. The shower... More 

Helpful?
Thank Rybremnazoe
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sir/ Madame, Thank you for sharing your experience stay at The Sultan Hotel & Residence Jakarta on TripAdvisor. We do apologize for the inconvenience caused during your stay and already share it with our team as we have taken your feedback seriously. We will continually improving, in order to meet even exceed our guests needs and expectations. We look... More 

Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Refurbished. Excellent rooms. This is the old Hilton. Stayed here 15 years ago. Not close to any malls but a free shuttle. Excellent staff. The pool and gym are in a nearby tower. Bluebird taxis pickup.

Helpful?
Thank John H
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. John, Thank you for staying at The Sultan Hotel & Residence Jakarta and for you valuable time to review our hotel on Tripadvisor. We are very delighted to know that you enjoyed your stay especially the great service you experience during your stay, the convenient room and lovely service from our staff, also facilities which we have. The... More 

Jakarta, Indonesia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016 via mobile

I worked for Korean Company whose running Medical Devices. My Boss like this Hotel since the first time he came to Jakarta on 2009. Very good location, scenery so greenish. You can fill the fresh air in the morning good for Jogging or do other activities before you start the busy days. Good food for breakfast, lunch or dinner. Very... More 

Helpful?
1 Thank lisahartono
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs. Lisa, Thank you for staying at The Sultan Hotel & Residence Jakarta and for you valuable time to review our hotel on Tripadvisor. We are very happy to know that you enjoyed your stay and found our Hotel always meets your needs especially the great service you experience during your stay, the convenient room and lovely service from... More 

1 review
4 of 5 stars Reviewed August 20, 2016 via mobile

I enjoyed my stay at the Hotel during a business meeting for the Islamic Development Bank in May. The lagoon restaurant was awesome in their service. Especially if your meeting is at the Jarkata Convention Center, there is a direct tunnel to the Center. I recommend them.

Helpful?
Thank rmremmanuel
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Emmanuel, Thank you for sharing your experience at The Sultan Hotel & Residence Jakarta as your convenience stay and for you valuable time to review our hotel on Tripadvisor. We are very happy to know that you enjoyed your stay and hopefully this could be one of the memorable stay for you. We are also happy to know... More 

Jambi Province, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2016 via mobile

I stayed many times in this hotel, and I always make this hotel the top of my list if I have to stay on Jakarta. You will have a spacious room, hospitality and privacy. located on strategic place so you can go easily to everywhere start from this hotel. they have a connecting way (tunnel) to JHCC, many sport facilities... More 

Helpful?
Thank Iwan N
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Iwan, Thank you for choosing The Sultan Hotel & Residence Jakarta as your convenience stay and for your valuable time to review our hotel on Tripadvisor. We are very happy to know that you enjoyed your stay and found our Hotel always meets your needs especially the great service you deserved during your stay, the convenient room and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more   less 

Additional Information about The Sultan Hotel & Residence Jakarta

Address: Jln. Jendral Gatot Subroto, Jakarta 10270, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range: $98 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sultan Hotel & Residence Jakarta 4.5*
Number of rooms: 707
Reservation Options:
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Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta
Hotel Style:
#36 Spa Hotel in Jakarta
#56 Luxury Hotel in Jakarta
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