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The Sultan Hotel & Residence Jakarta

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Traveler (597)
Room & Suite (433)
Dining (104)
Overview
Jl. Jendral Gatot Subroto, Jakarta 10270 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
Nov 25Nov 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (823)
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Traveler rating
146
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LanguageEnglish
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1 - 5 of 560 reviews
Reviewed today via mobile

The Sultan Hotel & Residences Jakarta was recommended by my friend. To my great surprise it exceeded my expectations! I felt that I was staying in a 5 star hotel paying at a 3.5 star price. The guest service was excellent and I need to...More

Thank susanquek8
Reviewed 2 weeks ago via mobile

The Sultan must definitely be one of the earlier hotel complexes in Jakarta, which lends it strengths and weaknesses. The rooms are large but noticeably worn compared to freshly fitted out hotels. The large marble lobby and breakfast by the pond are classic, but the...More

Thank tgggt
Response from SinggasanaH, General Manager at The Sultan Hotel & Residence JakartaResponded 6 days ago

Dear tggt Thank you for taking the time and trouble to complete a guest review following your recent stay with us. I was delighted to learn that overall you enjoyed your stay with us and that in particular you enjoyed the comfort of the dedicated...More

Reviewed 2 weeks ago

Stayed one night in this hotel during my business trip to Jakarta. It's a nice hotel, the staffs were polite, the room was cozy, nothing to complain about. The breakfast buffet was splendid, lots of food to choose. You can put this hotel in your...More

Thank Radzmir
Response from SinggasanaH, General Manager at The Sultan Hotel & Residence JakartaResponded 6 days ago

Dear Radzmir Thank you for taking the time and trouble to complete a guest review following your recent stay with us. I was delighted to learn that you enjoyed your visit -I and all the team look forward to welcoming you back to The Sultan...More

Reviewed 2 weeks ago via mobile

Love to stay in the sultan hotel when im back to Jakarta. It was a nice to stay there. Friendly staff, comfy bed, nice room, tidy. But bit disappointed about services. Took so long to bring our food or drink. That’s not good. But overall...More

Thank Chloe C
Response from SinggasanaH, General Manager at The Sultan Hotel & Residence JakartaResponded 5 days ago

Dear Chloe C Thank you for taking the time and trouble to complete a guest review following your recent stay at The Sultan Hotel & Residences Jakarta. I was delighted to learn that you enjoyed your stay overall -my sincere apologies for the delay in...More

Reviewed 3 weeks ago

I had great experience in Sultan. I stayed for 3 weeks in Sultan for my long business trip. All staffs in the lobby were very supportive. Foods on the 1st floor are pretty good. My room was cozy, cleaning room service in the right time....More

2  Thank Hunnam L
Response from SinggasanaH, General Manager at The Sultan Hotel & Residence JakartaResponded 6 days ago

Dear Hunnam L Thank you for taking the time and trouble to complete a review following your recent stay with us. I was delighted to learn that you enjoyed your three week stay with us. We are all looking forward to your next visit. Kind...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$77 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Spa Hotel in Jakarta
#59 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$77 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Spa Hotel in Jakarta
#59 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveler (597)
Room & Suite (433)
Dining (104)
Pool & Beach (44)
Amenities (52)
Business Center & Event Rooms (7)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Helenahelenah
March 28, 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
Votes
Google Translation
usefultipsandadvice
July 1, 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
July 1, 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
Vote
Room Tips
"great view, great service / staff"
hunnaml
3 weeks ago
Read review
"Rooms in the back of the hotel are quiet - they have rooms for smokers, which suited me well."
brunomW2520NJ
Sep 13, 2018
Read review
"choose the room which face to swimming pool"
paie2014
Sep 6, 2018
Read review
"quiet rooms, close to the central places"
hayazici
Mar 22, 2018
Read review
Show More 
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