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The Sultan Hotel & Residence Jakarta

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Jl. Jendral Gatot Subroto, Jakarta 10270 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (840)
360
Panoramas (74)
Room & Suite (498)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Sultan Hotel & Residence Jakarta
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 1,123 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled in the strategic hub of Jakarta’s commercial district, the city’s five-star landmark establishment, the Sultan Hotel & Residence Jakarta, is connected to the Jakarta Convention Centre and strategically located within walking distance to the offices of multinational corporations, international shopping malls, the entertainment district and sporting venues even the MRT stations. Adjacent to the airport expressway, the 694 room hotel is set on 34 acres of lush sprawling gardens and offers a host of food, entertainment and leisure options as well as the most comprehensive range of conference, meeting and banqueting facilities and services including the newly opened Golden Ballroom, infinity swimming pool, Kudus Hall which will be perfect places for wedding party.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Airport transportation
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
Indonesian
1004Reviews5Q+A100Room tips
Traveler rating
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Popular mentions
Cisca B wrote a review Jun 4
66 contributions33 helpful votes
My family of 5 spent a weekend together in the Lanais type room, which was a unit with two bedrooms, two bathrooms, a living room, dining area, a kitchen and three balconies. It was so spacious and airy, we really enjoyed staying indoors. But it was hard just to just stay in coz the pool area was absolutely beautiful with an infinity type pool and green lush surroundings. Exactly what we needed after being cooped up inside for so long. We also enrolled the kids in a pizza making class at Pizzeria, and they had a blast. Very much recommended. What made the stay extra special was of course the attentive service by all staff, who all seemed eager to provide us the best experience and are always helpful. One staff in particular that really stood out was Pak Bayu, the guard on duty at the pool when we had one of our swim sessions. He really went out of his way to ensure we had the loveliest time, and knew what we needed even before we need it. Other tip: the hotel is located right next to stadion GBK, so we also made the time to get a morning walk around the stadium, which was really nice.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Singgasana Hotels and Resorts, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 1 week ago
Dear Cisca B Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I was delighted to learn that you enjoyed your short visit-I have passed your kind comments to the team members concerned. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards The Management
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Adhi Wang wrote a review May 2021
Bali, Indonesia16 contributions14 helpful votes
It's my second-time stay and always been pleasant here at the Sultan Hotel. Not only Strategically located in the strategic hub of Jakarta's commercial district - perfect for a business trip The property includes an outdoor swimming pool and Italian restaurant 'Pizzeria' with Pizza cooking class for kids, making this hotel perfect for a family trip and staycation. The best part of staying here is the spacious, clean, and comfortable room with a dazzling view of GBK from the balcony, not to mention my tasty lunch and dinner. Though It's not a new hotel, but old is gold.
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Date of stay: May 2021
Value
Service
Sleep Quality
Room Tip: Jr Suite Lagoon Tower with GBK view
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1 Helpful vote
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Response from Singgasana Hotels and Resorts, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 4 weeks ago
Dear adhiwang Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I was delighted to learn that you enjoyed your short visit-I have passed your kind comments to the team members concerned. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards Fintan O'Doherty General Manager
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AjAj2323 wrote a review May 2021
Singapore85 contributions48 helpful votes
In Jakarta I always choose an accommodation with strategic location and Sultan Hotel is one of the best option. Located closed to National stadium, Jakarta Central Business and nearby shopping facility making this hotel is one of my favorite place to stay. It is not a new hotel, but its older design gives more space compared to the newer hotel these days. Coming for business trip, their meeting facility is great.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Singgasana Hotels and Resorts, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded 5 weeks ago
Dear AjAj2323 Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I was delighted to learn that you enjoyed your short visit-I have passed your kind comments to the team members concerned. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards Fintan O'Doherty General Manager
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Jeff-Diana wrote a review Dec 2020
Tangerang, Indonesia113 contributions110 helpful votes
Old hotel but still great. They have 2 large swimming pool (hotel & residence) with long operation time (6 am-9 pm), so we can avoid the crowd - which is important in this covid year. Our room is also large, with bathtub in the bathroom as 5 star hotel normally do, they give free minibar in the room: 3 can drinks. The hotel and the residence complex are huge, you can get lost in this outdoor area or even in the hotel area. Lots of tennis court too. Although this hotel is great for business with many function rooms, we still recommend Sultan for staycation in this pandemic time.
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Date of stay: December 2020
Rooms
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Service
2 Helpful votes
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Response from Singgasana Hotels and Resorts, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded Dec 23, 2020
Dear Jeff-Diana Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I was delighted to learn that you enjoyed your short visit-I have passed your kind comments to the team members concerned. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards Fintan O'Doherty General Manager
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Andra Septian wrote a review Dec 2020
Jakarta, Indonesia34 contributions25 helpful votes
My best friend booked The Sultan Hotel & Residence Jakarta for our staycation. Incidentally that day, he was having a birthday. Because I wanted to secretly surprise him, I contacted the FO, her name was Ms. Nurul. She really helped me in coordinating the plan to give this surprise. This includes allowing me to send gifts and birthday cakes using a courier service before we check in. The team was very helpful and friendly. Even the room was helped with decoration and gifts and cakes were immediately placed in the room as my request. Upon check in, we were also given an upgrade to the Grand Deluxe Room. Our room was very spacious, clean, the bathroom was very comfortable and the room view was extraordinary (our room faced GBK, so both day and night the view of GBK was very beautiful with the lights). We thanks also for the drinks and fruit that were given to us. I really appreciate the services. The hotel strongly implements health protocols. Included at breakfast we have to implement sit distancing. Swimming pool and other facilities are also monitored so that health protocols are implemented even when we are outdoors. I highly recommend staying at The Sultan Hotel & Residence Jakarta. For easy access, complete and maintained facilities, you will get the comfort of staying with your family, partners and friends.
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Date of stay: December 2020
Value
Location
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2 Helpful votes
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Response from Singgasana Hotels and Resorts, Pemasaran at The Sultan Hotel & Residence Jakarta
Responded Dec 20, 2020
Dear AndraSeptian Thank you for taking the time and trouble to complete a guests review following your recent stay with us. I was delighted to learn that you enjoyed your short visit-I have passed your kind comments to the team members concerned. I look forward to welcoming you back to the Sultan Hotel & Residence in the not too distant future. Kind Regards Fintan O'Doherty General Manager
Read more
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PRICE RANGE
$80 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jakarta sultan hotel, sultan hotel jakarta
LOCATION
IndonesiaJavaJakartaTanah Abang / Grogol Petamburan
NUMBER OF ROOMS
707
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Frequently Asked Questions about The Sultan Hotel & Residence Jakarta
Which popular attractions are close to The Sultan Hotel & Residence Jakarta?
Nearby attractions include KidZania Jakarta (0.5 miles), Pacific Place Mall (0.4 miles), and Gelora Bung Karno Stadium (0.5 miles).
What are some of the property amenities at The Sultan Hotel & Residence Jakarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Sultan Hotel & Residence Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sultan Hotel & Residence Jakarta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Sultan Hotel & Residence Jakarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Sultan Hotel & Residence Jakarta?
Conveniently located restaurants include PASOLA Restaurant, Spectrum, and K22 Bar.
Are there opportunities to exercise at The Sultan Hotel & Residence Jakarta?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Sultan Hotel & Residence Jakarta have an airport shuttle?
Yes, The Sultan Hotel & Residence Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sultan Hotel & Residence Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sultan Hotel & Residence Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Sultan Hotel & Residence Jakarta?
Many travelers enjoy visiting Candra Naya Building (4.9 miles), Lapangan Banteng (3.8 miles), and Balai Kota DKI Jakarta (2.9 miles).