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The Park Lane Jakarta

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#27 of 424 Hotels in Jakarta
Certificate of Excellence
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The Park Lane Jakarta
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370 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Brisbane
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I spent a few weeks here before moving on to an apart-hotel. The hotel wasn't bad, but the walls were closing in on us after a few days. Firstly, the staff were lovely and tried hard. We stayed on the club floor which was around average in its food and beverage options. As wine drinkers we felt... More 

Helpful?
Thank Jockm
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place. Exellent. This hotel is amazing. Great hotel, fantastic atmosphere, and great staff.From security till gen. manager all was perfect. Walking distance to Cota Casablanca mall, with great shops, restaurants and probably best hairdresser.

Helpful?
Thank VillaDadap
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your recent visit with us. I’m glad that you enjoyed your stay and appreciate your kind comment regarding our staff service and facilities. Thank you for your support and hopefully your next stay is just around the corner, do not hesitate to contact us if... More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean room with a luxurious bathroom. Great breakfast selection. The only drawback was the location, next to Casablanca mall, so traffic was horrible going in and out of the hotel. Otherwise, it was a good experience.

Helpful?
1 Thank Susan O
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your visit recently at The Park Lane Jakarta. I’m glad you enjoyed your stay and sorry to hear that you experienced heavy traffic in Jakarta particularly on busy hours. Thank you for your support and we look forward to welcoming you back. Yours Sincerely General Manager More 

Makkah
Level Contributor
20 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Good, clean hotel, but its located near the cemetery makes housing a terrifying experience did not tolerate it so I decided to change the hotel at the last site, recommended for the people who doesn't care where they stay.

Helpful?
Thank Asim G
Parklane_jkt, Manajer Umum at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for giving us a perfect rating and really appreciate your positive feedback that was posted online. I understand that the graveyard view may not be ideal for some people, whilst the room assignment is subject to availability, I can make a note of your preference room in your guest history for your future visit if... More 

Yogyakarta, Indonesia
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The overall service of the service is good. Nice room and clean. Good breakfast, and cozy swimming pool. The turning down point is when we about to check out. We requested for a late checkout until 3pm (because our flight is at 5pm and want to let my baby take a nap). I have asked the hotels like Mandarin Oriental... More 

Helpful?
1 Thank CitraAnindya
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Ms. Citra, I am always happy to receive feedback on our hotel services and facilities. Thank you for taking the time to point out an area where you feel improvement is required. My apologies for the late check out issue you encountered during your stay. Our hotel policy for late check out is USD 30++ until 6pm, after 6pm... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016 via mobile

Park Lane is strategically located in Central Jakarta. It's near the Jakarta CBD area and has a good access throughout the city. However need to aware of traffic jam in the hotel access. The property is modest due to renovation 3 years ago. However the lack of maintenance made the property doesn't stand out. I do like the size of... More 

Helpful?
1 Thank Nugroho H
Parklane_jkt, Manajer Umum at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your stay last month at The Park Lane Jakarta and glad that we were able to meet your expectation. I am always happy to receive feedback on our hotel services/facilities and I thank you for taking the time to point out area where you feel improvement... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

I stayed here only for one night and couldnt be much more happier. Hotel is good if not the best. Room rate is good. Breakfast good. Room cleanliness good. Nothing that is not good on this 5 stars hotel. Hotel is old but nice and you wont notice that. Executive Business Room is superb. Big shopping mall just within walking... More 

Helpful?
1 Thank Joko S
Parklane_jkt, Manajer Umum at The Park Lane Jakarta, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your support and I hope your next stay is just around the corner. Call us if there is anything we... More 

Yogyakarta, Indonesia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 9, 2016 via mobile

I stayed at The Park Lane for 2 nights. I chose this hotel mainly for the price which for its quality, was an absolute steal. Check in/out was a breeze. I was first given a room with graveyard view, I asked for another room and the reception was very attentive to cater my request. The room is massive, again, for... More 

Helpful?
Thank Pangeran A
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Happy Guest, Thank you for choosing to stay with us. I’m glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Appreciate for bringing the grilled bacon issue to my attention, this has been passed on to our F&B Manager for further action. Once again thank you for your positive comments,... More 

Bolton
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 5, 2016

Stayed 2-days on business; the upgrade to Executive room was very nice giving me a room on floor 16 and access to lounge - breakfast and snack dinner included in price. Staff very helpful, thank you for the help in getting me a really nice room.

Helpful?
Thank mike17Bolton
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. I am so glad to hear that you enjoyed your stay with us, If you’re traveling to our area again soon, don’t hesitate to contact us. Yours Sincerely General Manager More 

Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

I stayed at the parklane hotel for 3 nights. Hotel location Seems in the heart of the city. Near the CBD area. But traffic in Jakarta, as you should know, is horrendous! So while i could almost see the hotel from my office...it would take me 20 mins. But hey! This is Jakarta..the city of the great "jams"!!! However...note there... More 

Helpful?
Thank YogitaMistry
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Happy Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed your stay with us and our staff made your stay pleasant. Your comment on the breakfast spread is well noted, we have passed that to our Executive Chef for further review. Thank you for taking the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $71 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#27 Luxury Hotel in Jakarta
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