We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hotel Ciputra Jakarta

Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Ciputra Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

309 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 233: English reviews
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Every staff member I dealt with at this hotel was lovely and very friendly. I felt welcomed from the moment I arrived, and they let me check out later on my final day. When an adaptor was sent to my room they called to check I received it. The hotel itself is looking a little old and worse for wear.... More 

Helpful?
Thank Ally G
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ally G, Thank you for your recent stay at Hotel Ciputra Jakarta and for the review of your stay. I do apologize that we were not able to meet your expectations and that you was disappointed with some aspects of your stay. All your comments are well noted and we will do our best to improve both our services... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the standard room. I forgot what's the exact room name, its the cheapest one in class, located on 15'th floor. The bath room is designed with a bath tub and the shower stick to the wall, without any hose, facing to the bath tub. Its designed in such a way that people must be standing inside the... More 

Helpful?
Thank Ratnakeren
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ratnakeren, Thank you for choosing to stay at Hotel Ciputra Jakarta for your recent travels to Jakarta. We are truly sorry that we did not meet your expectations and that your elderly mother confined to a wheelchair had such a difficult and troublesome stay with us. We do regret that this un-pleasantness occurred and that in this incident we... More 

Singapore
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always stayed at Hotel Ciputra because it has very good location and adjacent to a mall which makes it convenient plus their prices is quite good given the alternative is significantly higher. But what makes our last experience even better was the amazing service we received from the staff. My wife accidentally left her mobile at the airplane in... More 

Helpful?
Thank Tristan_Anthony
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Tristan_Anthony, Thank you for your continued support to Hotel Ciputra Jakarta and for making it your first choice hotel whilst visiting Jakarta. I do appreciate very much your lengthy review of your most recent stay with us and I am so glad that the lost item (Iphone 6) was returned promptly and in good order to your wife. It... More 

orange county
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Prior to going you need to remember that Jakarta is a bustling city with a lot of people. This is not Bali or a resort area. The hotel staff is great and food is good. The swimming pool is also a good attraction for the property. If your not going for business stay out of Jakarta and go more toward... More 

Helpful?
Thank mickeytravler
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mickeytravler, Thank you for your recent stay at Hotel Ciputra Jakarta, I am pleased that you had enjoyed your stay at the hotel and in particular you liked the food, swimming pool and the services received by the staff. We do hope that you will return to Hotel Ciputra Jakarta should you be travelling to Jakarta again in the... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

Eventhough the hotel is quite old the maintenance is good and clean. Nice lobby with outstanding artworks and paintings, quite spacious and well furnished with many seatings and live entertainment in the evening. There is tight security presence in public area making it feel safe to be here. The restaurant on level 1 is a good place to unwind and... More 

Helpful?
Thank Abdul Karim B
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Abdul Karim B, Thank you for your recent stay at Hotel Ciputra Jakarta. I am glad to read from your review that you was most satisfied with your stay with us and that we had met your expectations. Thank you for sharing your experiences and findings with others and for the time to write a comprehensive review. We look... More 

Indonesia
Level Contributor
5 reviews
3 of 5 stars Reviewed May 30, 2016

This is an old hotel, and don't be surprised if you found some cockroaches. I actually find some when we are doing seminar in the conference room. The staff sometimes forgot to put 2 sets of amenities so we need to ask them. The room is quite nice, with an OK view if you are lucky enough to have the... More 

Helpful?
Thank Yusuf S
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Yusuf S, Thank you for your recent stay at Hotel Ciputra Jakarta to attend a seminar in Jakarta, I am glad that the organizers of the event you were attending chose Hotel Ciputra Jakarta to be the venue for this training or gathering. I am glad to hear that you found the hotel to be "OK", you are correct... More 

2 reviews
4 of 5 stars Reviewed May 25, 2016 via mobile

Excellent location. Not too far from airport. Shopping mall and food outlets within the same location at reasonable prices. The rooms are comfortable, gym facilities and pool was great. Loved my 5 days stay.

Helpful?
Thank Amrish N
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Amrish N, Thank you for your recent stay at Hotel Ciputra Jakarta and for writing a review of your experiences. I am pleased to read that you found the hotel to be "awesome" and that we had met your expectations and that you had an enjoyable 5 day stay with us. Our location as well as our services has... More 

medan
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2016

good hotel, mall area, easy access to everywhere and you can very easy to choose food place, strategic location and if you go with family, this hotel really recommended for you good breakfast and enjoy it

Helpful?
Thank Shendy W
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Shendy W, Thank you for your recent stay at Hotel Ciputra Jakarta and for writing a review and to share your experience with others. I am please to hear that you found the hotel to be "Good and Nice"and that we was able to meet your expectations and needs. I am glad that you enjoyed our breakfast spread in... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 5, 2016 via mobile

Love to stay here. The room is big. My room face the pool and it's great. Below the hotel there is a mall. The mall is crowded in weekend. The food in the restaurant is delish. Love it. This hotel is in the city and really accessible to many destinations

Helpful?
Thank A TripAdvisor Member
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Valued Guest, Thank you for stay at Hotel Ciputra Jakarta, my apologies for my late reply to your review. I am glad to read that you had an enjoyable stay at Hotel Ciputra Jakarta and that we had met all your expectations and that the hotel was most suited to your needs and requirements. We certainly do hope that... More 

1 review
3 of 5 stars Reviewed April 30, 2016 via mobile

Good hotel with kids friendly environment. Swimming pool is very good for family but the bathroom seems too small. Breakfast menu is average. Keep improve the service of front office staff, sometimes they dont act nice because we are local guest.

Helpful?
Thank Ire P
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ire P, Thank you for your recent stay at Hotel Ciputra Jakarta with your family. I am glad to hear that you found the hotel suitable for guests with families and that the hotel's facilities etc are suited to this market segment. Your comments in regards to the breakfast as well as Front Office employees are well noted and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

559 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (160)
Viewed
View from Room (6)
Viewed
Dining (9)
Viewed
Hotel & Grounds (55)
Viewed
Bathroom (14)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (4)
Viewed
Family/Play Areas (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (44)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (374)
Viewed
Adult Pool (15)
Viewed
Amenities (66)
Viewed
Cabana Room (30)
Viewed
Executive Room (24)
Viewed
Pool (4)
Viewed
Presidential Suite (40)
Viewed
Dining (63)
Viewed
Suite A (41)
Viewed
Suite B (31)
Viewed
Superior Room (27)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (7)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (4)
Viewed
Dining (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Jakarta
Hotel Ciputra Cibubur
#6 of 22 in Bekasi
4.0 of 5 stars 30 reviews
Swiss-Belhotel Airport
#9 of 48 in Tangerang
4.0 of 5 stars 79 reviews
Show Prices
Show Prices
Show Prices
Grogol Petamburan
Pullman Jakarta Central Park
Hotel Menara Peninsula
#81 of 415 in Jakarta
3.5 of 5 stars 260 reviews
Sawah Besar
Swiss-Belhotel Mangga Besar
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 

Additional Information about Hotel Ciputra Jakarta

Address: Jalan Letnan Jenderal S. Parman, Jakarta 11470, Indonesia
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range: $83 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Hotwire, Hotels.com, Priceline, Agoda, Expedia, Odigeo and Travelocity so you can book your Hotel Ciputra Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#39 Spa Hotel in Jakarta
#41 Business Hotel in Jakarta
#56 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay