We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ciputra Jakarta

Save
Share
Jl. Letjen S. Parman, Jakarta 11470 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Snaptravel
Hotels.com
Booking.com
Travelocity
Orbitz.com
View all 9 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (924)
Room & Suite (223)
Dining (154)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Ciputra Jakarta
Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 981 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to our Hotel Ciputra Jakarta! Hotel Ciputra Jakarta is one of the most strategic locations in Jakarta, 35-minute drive from Soekarno-Hatta International Airport, 25-minute drive from CBD, close to Ancol Dreamland and Kota Tua some of the most popular sightseeing destinations in Jakarta. The hotel boasts 336 spacious spring-cleaned guest rooms of flexible configurations plus excellent city views, the comfortable all-day dining The Gallery Restaurant, the Executive Lounge on the 17th floor with the best views in Jakarta, 13 function rooms of various sizes, 2 large high ceiling ballrooms to cater up to 1,500 delegates, and a fabulous wellness center with a tropical swimming pool on the 7th floor. With the coronavirus (COVID-19) pandemic, our hotel team focuses daily to adhere fully to the highest sanitation, hygiene, health, safety protocol standards as currently stipulated by the World Health Organization and the 10 Health, Safety, Hygiene Commitments of Swiss-Belhotel International. Rest assured, we strictly apply the new global health and safety standards as your safety and health is our priority. We have been certified by multiple certification authorities, such as TUVR for HACCP (Hazard Analysis Critical Control Point) certification, Bureau Veritas for Coronavirus free environment, and ECOLAB worldwide standards compliant for our housekeeping and kitchen operations. We are thrilled to cater your digital needs with the highest speed Wi-Fi connection in Jakarta, 62 digital TV channels on our newly installed 43” Samsung TV. For extensive shopping, entertainment, the Ciputra lifestyle mall is adjacent to our hotel, one door away from the hotel lobby. For your peace of mind, we have a new in-house clinic located on the 7th floor, open from 08.00 hours – 16.00 hours daily with a resident nurse and doctor on call from Ciputra Hospital. Whether you are staying for business or leisure, it will be our privilege to welcome you at the heart and soul of West Jakarta, where true hospitality comes alive!
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Kids pool
Airport transportation
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
Indonesian, Malay
1,244Reviews12Q+A100Room tips
Traveler rating
  • 677
  • 373
  • 136
  • 33
  • 25
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Suhardi T. wrote a review Nov 15
Jakarta, Indonesia6 contributions
Consider old hotel but still a GEM. Pro : - room is big and very clean - bedsheet is very clean (no stain) - towel is very clean (no stain) - breakfast at room due to covid but taste is delicious - gym and swimming pool is now open but with booking time to avoid crowd. - all the staffs are very polite and helpful. Con : - the wash basin got a little bit crack but it can still operate normally. Overall : Will comeback again for staycation for sure. Thanks ciputra hotel. Keep up the good work.
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Share
Response from General Manager at Hotel Ciputra Jakarta, General Manager at Hotel Ciputra Jakarta
Responded 1 week ago
Dear suhardi88, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on TripAdvisor. We are very delighted to read that you had an excellent stay with us. It is gratifying to read that you particularly value our hotel with the cleanliness, spacious rooms, breakfast taste, tropical swimming pool and helpful staff. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. We thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
Read more
Enes Sutanta wrote a review Nov 3
Jakarta, Indonesia22 contributions12 helpful votes
My family decided to have a short staycation in Hotel Ciputra. I made the reservation and the booking was hassle free. The check-in process went smooth. Reception are really friendly, unfortunately I forgot the name. Room had a pleasant smell and I could tell the furniture was well maintained. Water pressure was good and all lighting in my rooms works fine. I was also impressed by how they managed to practice the covid 19 protocols whether in the lobby or in the guest rooms, it really made my stay comfortable and I feel safe. My family and I really appreciate your team hardwork during our stay. Oh and I was also greeted by one of their Manager, Mr. Heru. He wishes me a safe journey back home. Thank you Hotel Ciputra. See you soon..
Read more
Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from General Manager at Hotel Ciputra Jakarta, General Manager at Hotel Ciputra Jakarta
Responded 3 weeks ago
Dear Sutanta, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! It is our pleasure to have you with us at Hotel Ciputra Jakarta and thank you very much for sharing your recent experience on TripAdvisor. We are thrilled to read your review and to learn you enjoyed your stay with us especially with smooth check in process, friendly staff, pleasant smell in the room and warm services, especially from Mr. Heru who has a very good personal approach. We really appreciate your feedback and we certainly look forward to being able to welcome you back very soon. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
Read more
Vj F wrote a review Nov 3
New York City, New York1 contribution
good price offer luxury modern skycrapper hotel in bussiness area of jakarta, nice and clean room, complete facillity. the staff also humble and so polite especially F.O staff name Lina. thank you guys for your great service
Read more
Date of stay: October 2020Trip type: Traveled on business
Helpful
Share
Response from General Manager at Hotel Ciputra Jakarta, General Manager at Hotel Ciputra Jakarta
Responded 3 weeks ago
Dear 265vjf, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for writing us with a valuable feedback. I am exceedingly glad that we managed to meet your expectations; service is one of the hallmarks of Hotel Ciputra Jakarta Experience, and we pay utmost attention to every fine detail to ensure that you feel at home while away from home. It is great that you had several interactions with our personable Hotel Ciputra Jakarta staff, including Ms. Lina, who took good care of you. Also with the great food and cleanliness in our hotel. Thank you again for sharing your experience and for your wishing to us. We look forward to the pleasure of welcoming you back again in the near future. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
Read more
I NYOMAN MARDIYANA wrote a review Oct 2020
8 contributions
I stayed at the Ciputra Jakarta hotel with the Group. the hotel is next to the Ciputra mall. When checking in, the staff was very friendly and helpful. and when i entered the room was very clean all fully furnished and alot of amenities. the food is also delicious, I highly recommend staying here because the health protocol is very much considered. Thank you to Ms. HIKMAH very helpful staff and provide all hotel information
Read more
Date of stay: November 2020Trip type: Traveled on business
Helpful
Share
Response from General Manager at Hotel Ciputra Jakarta, General Manager at Hotel Ciputra Jakarta
Responded 3 weeks ago
Dear Mardi_Balinese Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for the flawless review on TripAdvisor. As we strive to deliver moments of delight for all our guests, we are pleased to hear that you were well-taken care of by our team throughout your stay, especially Ms. Hikmah, and you were enjoy with our delicious food with its variants, cleanliness, and the health protocols implemented in our hotel. Your commendations on our genuine hospitality will be relayed to our team as it is comments like yours that encourage us to go above and beyond for our guests. My team and I look forward to welcoming you back. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
Read more
Raymond Zebua wrote a review Oct 2020
Jakarta, Indonesia19 contributions
This is my first time stay in Hotel Ciputra Jakarta and I love it. I stay for 3 days and 2 nights. I love how clean and big the room is. I love how they put service excellence so that I can have the best experience stayed there. It is the first hotel in Indonesia concurrently holding of HACCP and Safeguard Label by Bureau Veritas. So I believe that this hotel is very safe and comfort. And yes it is. They have 3 options for breakfast; Continental, Indonesian, and American. All of it so delicious and during this PSBB time they send it to the room. The taste was delicious and I love how they put the meal safely. The shower room so large so you can enjoy your time there. Overall I have the best experience staying there and of course I will stay there again. Good luck for Hotel Ciputra Jakarta.
Read more
Date of stay: September 2020Trip type: Traveled solo
Helpful
Share
Response from General Manager at Hotel Ciputra Jakarta, General Manager at Hotel Ciputra Jakarta
Responded Oct 21, 2020
Dear raystevonz, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for choosing Hotel Ciputra Jakarta and taking time to write your positive feed=back on TripAdvisor. We are very delighted to now that you received an incredible services during your stay, and also that everything has met your expectation. Your feedback about clean and big room, safety protocols in our hotel that we have HACCP and Bureau Veritas Label to make your stay feel more safe and the excellence service from our staff had been forwarded to all of our staffs. It undoubtedly encourages us to serve our guests excellent services at all time. Once again, thank you very much and we look forward to welcome you back again soon. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
Read more
Previous
PRICE RANGE
$26 - $66 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaGrogol Petamburan
NUMBER OF ROOMS
336
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Ciputra Jakarta
Which popular attractions are close to Hotel Ciputra Jakarta?
Nearby attractions include Central Park (0.7 miles), Jakarta Aquarium (0.5 miles), and Citraland Mall (0.02 miles).
What are some of the property amenities at Hotel Ciputra Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Ciputra Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Ciputra Jakarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Ciputra Jakarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Ciputra Jakarta?
Conveniently located restaurants include Collage All Day Dining, Marugame Udon and Tempura, and Depot Surabaya.
Are there opportunities to exercise at Hotel Ciputra Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Ciputra Jakarta have an airport shuttle?
Yes, Hotel Ciputra Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Ciputra Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Ciputra Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Ciputra Jakarta?
The staff speaks multiple languages, including Indonesian and Malay.