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Shangri-La Hotel Jakarta

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Shangri-La Hotel Jakarta
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1,374 Reviews from our TripAdvisor Community

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Showing 1,153: English reviews
Singapore, Singapore
Reviewed June 19, 2014

A treat in the madness of the great city that Jakarta is. Retains its old charm yet feels modern and coupled with the exceptional ShangraLa service they really do make you feel at home. I love staying here when in Jakarta, one of the hotels on our corporate travel list that gets me excited about my business trip. The rooms...

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1Thank PeteSing
Jakarta, Indonesia
Reviewed June 18, 2014

Everytime I want to make a dining reservation, I have to call 3-5 times for someone to answer, and not in very well manner as 5 stars standard. By the time we reached satoo resto, we requested a baby chair. The lady said she will get one and 15 minutes later I was still standing carrying my baby. And only...

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3Thank Chloe_cleopatra
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Chole_cleopatra, First and foremost I would like to thank you very much for your patronage at the Shangri-La Hotel, Jakarta and for taking your precious time to share your feedback. Your feedback is always important to us in improving our services here at Shangri-La Hotel, Jakarta. Please accept my sincere apologies for the unpleasant experience you encountered with our...

Singapore, Singapore
Reviewed June 18, 2014

From the moment I stepped off the aircraft, my "Shangri La" experience began. The airport staff were outstanding - addressing me by name and walking me to my waiting car. The friendly driver also welcomed me like an old friend. As we approached the security check at the hotel gate, I was surprised that even the guards addressed me by...

Review collected in partnership with shangri-la.com
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Thank DharpanR
Reviewed June 17, 2014

I've stayed here on business a couple of times and really enjoyed my stay each time. The room was clean and comfortable. The wifi was good and fast. The service excellent. The breakfast buffet was great, with a lot of variety. Nothing quite like having an omelet alongside Indian and Indonesian entrees for breakfast!

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Thank Dave C
Bengaluru, India
Reviewed June 14, 2014

Since the hotel has received rave reviews, and I pretty much agree with the authors, let me start by saying what I did not like about the hotel. The only one real downside to the hotel is that there are no restaurants or shops near the hotel. So if you want to take a stroll outside and experience some different...

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Thank Subhrajit B
Reviewed June 13, 2014 via mobile

Good! Breakfast very nice.good variety and coffee is drinkable. Service good and not to much. Wifi complimentary and fast. Cars available. I recommend Silverbirds-cheaper than hotelcar. 12 hours about 1 Mio Rupiah. Pretty central to most locations.

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Thank Josephin G
Reggio emilia
Reviewed June 9, 2014

A true 5 star hotel. The service was first class at every point, from arrival to departure. The hotel is centrally located, close to major malls and restaurants. It has also a really good bar which turned into a nightclub. Rooms are spacious, clean and well-maintained with a good Wi-Fi. Would stay at this hotel again next time.

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Thank giorgins
Bengaluru, India
Reviewed June 8, 2014

A very Good hotel, Ultimate food,strategically located ,good for all types of Visit, Business. It was very outstanding experience. Staff was so good , they gives to home like feeling. Restaurant Satoo has most exclusive Part of hotel. its all about variety and taste.

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Thank Hariom78
Singapore, Singapore
Reviewed June 7, 2014

I've been staying at the Shangri La Jakarta at one night a week since over 6 months and it is for a good reason that I did not change hotels during that period! The locationon of the hotel is ideal as not far from the central business areas but still away enough to allow a (much needed) feeling separation from...

Review collected in partnership with shangri-la.com
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Thank Bashar J
Beijing, China
Reviewed June 6, 2014

A very nice hotel with outstanding service. The third morning, the staff at the breakfast room knew my name and served me coffee without having to ask what I wanted. Buffet lunch is unbelievable with so much choice you can not eat all of it. The hotel organized a taxi to get me to the ASEAN Secretariat - painful, friendly...

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Thank GreenBeansSuisse
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 

Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Price Range: $152 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Priceline, Cheap Tickets, Agoda and Travelocity so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta
Hotel Style:
#6 Romantic Hotel in Jakarta
#8 Spa Hotel in Jakarta
#9 Business Hotel in Jakarta
#9 Luxury Hotel in Jakarta
#12 Family Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel Jakarta staff and other travelers.
2 questions
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Questions? Get answers from Shangri-La Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid room near the elevator”
 of 5 bubbles Rospinda, 4 days ago | Read review
“Horizon rooms and suites are always worth paying that little bit more for.”
 of 5 bubbles 343nadeena, 4 days ago | Read review
“Overlooking the pool and the green space is fantastic.”
 of 5 bubbles 65shanej, 6 days ago | Read review
“Get rooms higher to enjoy the view.”
  • Get rooms above 16th to have a great view
 of 5 bubbles muntazarr, 1 week ago | Read review
“Don't get a room on the same side as the mosque!”
 of 5 bubbles Weissgunn, Feb 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question