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Sari Pan Pacific Jakarta

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#24 of 418 Hotels in Jakarta
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638 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Mumbai Indian
Level Contributor
609 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
2 of 5 stars Reviewed July 18, 2016

But for the location the hotel is Abigail disappointment. The rooms are very old... There is odour when you enter the room. The toilet is with very worn out plumbing gadgets. The sink is having peel off. The room switches are at least 20 years old design. Not at all happy feeling.

Helpful?
Thank plpalani
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. We were disappointed to read that your experience on our guest room was not up to your expectation and extend my sincere apologies for that. However, please rest assured we're work closely together with our Owners to start planning for our Hotel renovation project in the future. We... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed July 18, 2016 via mobile

During the long weekend on 6 - 8 May 2016 we decided to had a short family getaway from the daily routines by stayed at Pacific Room, Sari Pan Pacific Jakarta. The hotel is classic and stands with very good maintenance. Everything went well except one of the bulb in the bathroom was a little bit blinking and the water... More 

Helpful?
Thank HamKristianHandaya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016

My organization had team meeting last mid of July 2016 in the 12th floor. It was only 1 day meeting, however very happy with the services. The meeting room is very convenient for the small meeting, great hospitality, very responsive for any question and very quickly in respond any request. The planning was only less than 1 day but was... More 

Helpful?
1 Thank Hanna M
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 15, 2016

I have come back to Sari Pan Pacific hotel in Jakarta. And I have been warmly welcomed as usual. “Welcome back, Mr.Kawamura”, “Hello, Mr.Kawamura”. I'm frequent international business traveler and spend a half of my time in abroad. Can you image how I feel at home and relax by such heartwarming staffs? In morning, I call housekeeping to ask to... More 

Helpful?
2 Thank Takashi K
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future. I look forward to welcoming you again... More 

sf
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 15, 2016

We stayed here for 2 nights. Upon arriving, the staff were amiable, helpful and friendly. The room was spacious, unlike those nouveau boutique hotels that only leaves room for a tiny luggage. And oh yea, minibar! Though we didn't purchase any, it was just little thing that makes travelling a bit fun :) As we encountered a little trouble with... More 

Helpful?
1 Thank vinaboe
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We will be sure to pass your compliments on to our associates, and we look forward to welcoming you back to the hotel soon!... More 

Jakarta
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 14, 2016

Though it's considered as old hotel, but it's still well managed. Stayed there during Lebaran's holiday, not very crowded, very nice stay. Swimming pool is great & clean. Stayed in Deluxe room, very nice, spacious, have a bathtub. Breakfast was great, lots of options, Chinese, Japanese, Indians as well as local foods...very nice!

Helpful?
2 Thank xtnas99
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. We are glad that you found our rooms not only clean, spacious but well-equipped with modern amenities. We are also pleased that you enjoyed our food... More 

Vancouver Island, Canada
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 14, 2016

The room we stayed in was a very low 3 star, the carpet was so stayed that you sure didn't want to put your bare feet on it. Bathroom was disgusting the wall paper behind the toilet was stained and looked disgusting. The shower wall was bowed out and the grout was so discoloured you sure didn't want to touch... More 

Helpful?
Thank vickidfenton
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for staying at Sari Pan Pacific Jakarta. I do appreciate the constructive feedback provided. We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities... More 

Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 12, 2016 via mobile

The hotel is very old and showing its age. We stayed as a family and the room is fine for what it is. The decor is very old and desperately needs renovation. The bathrooms also need to be ripped out and replaced. The food and beverage is of an average standard and is fine for most needs. Although we ate... More 

Helpful?
1 Thank PoseidonMkVI
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for staying at Sari Pan Pacific Jakarta. We have taken your feedback constructively in regarding to our facilities. Please rest assured we're work closely together with our Owners to start planning for our Hotel renovation project in the future Once again, thank you for your constructive feedback and be assured we have taken it seriously and will ensure... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2016

Considering it's location it's value for money. Stayed here for 2 nights. From 6/7/2016-8-7/2016. Upon check in was welcomed by very friendly staff, Was giving room 908. But upon entering room was dismayed and dishearted by unbearing/unbearable odur/smell. Complained/requested to change room and was given 512 which had the smell but stronger. Thinking all the rooms were smelly gave up... More 

Helpful?
1 Thank Gabriel A
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! I am delighted that overall you were pleased with the location and that you were happy with the warm and friendly service provided by our associates, we are deeply concerned for the bad odur/smell in our room. We had fallen short of your expectation and I have shared... More 

St. Lucia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2016

Very well located, great value for price, excellent bakery. Dedicated staff in the banquet team, Pk. Harris and his collegues as concierges very friendly and helpful, various languages spoken. Hotel is a bit oldish but very well maintained and it's staff is great!

Helpful?
2 Thank Luckyplaces
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are extremely pleased to know that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Sudirman – Thamrin Road, making it an... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Sushi, Asian, Indonesian
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jln. M.H. Thamrin 6, Jakarta 10340, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $64 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#19 Spa Hotel in Jakarta
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#24 Luxury Hotel in Jakarta
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