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Sari Pan Pacific Jakarta

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#24 of 425 Hotels in Jakarta
Certificate of Excellence
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Sari Pan Pacific Jakarta
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661 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Dhaka
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel considering the location and availability of restaurants and shopping malls around it. The hotel is in Thamrin area with 6 international chain restaurants around it. Mc Donald's, FKC, Pizza Hut, Burger King, Starbucks and Chillies. Sarinah shopping mall is just opposite to the road. The service of the hotel is excellent as expected from a renowned... More 

Helpful?
1 Thank Abeer71
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay with Sari Pan Pacific Jakarta! We are delighted that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Sudirman – Thamrin Road, making it an ease to travel about Jakarta by both public and private transportation. We are also pleased that you... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Sari Pan Pacific truly professional staff who really makes your trip memorable and makes you feel at home. I appreciate support shown by Ali and Sony and a big thank you Mr.Rival Reservation Manager for his kindness shown through out our stay.

Helpful?
2 Thank Nayeem S
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Glad to know from our visiting guest, that you really enjoyed the ambience of our hotel and the facilities but most of all our dedicated associates. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

PROS: Great location, spacious rooms and a good restaurant. Very friendly staff. CONS: Very old rooms. Stayed on 9th fl. Room looked straight out of the 1980's. Could not charge mobile or laptop at night since turning off lights turned off electricity to plug points. Can you beat that? The furnitures were also very old. The central console next to... More 

Helpful?
1 Thank Sridhar K
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are pleased to know that you enjoy the warm and personalised service provided by our associates throughout the hotel. We are pleased to see guests return and delighted to serve you with a smile, which is the signature of our service. Our Hotel was first build at... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was old, although generally in a good condition, there are a few things in the bathroom that need to be fixed. The toilet didn't flash properly and they didn't provide iron. I found the service was very good including the music entertainment in the lobby. The complaint I have is the the room rate when the breakfast was... More 

Helpful?
2 Thank Amin H
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. While I am delighted that overall you were pleased with the location and that you were happy with our service, we are deeply concerned that in our bathroom & bedroom condition, we had fallen short of your expectation and I have shared your feedback with the teams concerned... More 

Surabaya, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm really happy to stay at Sari Pan, I always stayed at Sari Pan Pacific when I go to Jakarta for any occasion. I've tried to stay at another hotel but it I think sari pan still the best for me. Sari Pan also has good facility such as fabulous Gym and also good breakfast. And of course their hotel... More 

Helpful?
1 Thank DarmawanSP
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you for your great review towards our hotel. We truly love to create memorable experiences for our guests. We delighted that you had a memorable stay with us. It is with great pleasure that we accept your compliments. Know that I will be sure to share your... More 

Singapore
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was surprised that Pan Pacific would allow this establishment to carry their name. Myself and two colleagues were in three rooms, all on the 10th floor, and all from the 1970's. It was one of the first "4-star" hotels where I didn't want to walk around barefoot. Not to mention the bathroom, and horrible bath tub (see attached photos).... More 

Helpful?
1 Thank Pushworth
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are pleased to know that you enjoy the warm and personalised service provided by our associates throughout the hotel. We are pleased to see guests return and delighted to serve you with a smile, which is the signature of our service. Our Hotel was first build at... More 

Bontang, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Thanks to mrs soleha n vera at service one for the nice hospitality. And also thanks to mr barqah at concierge for your help in handling my package very well since i could not be there my self. Amazingly just by phone you could understand and follow up my request accordingly. 2 thumbs up for your hospitality

Helpful?
1 Thank Fardian A
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you your great review towards our hotel. We truly love to create memorable experiences for our guests. It is with great pleasure that we accept your compliments. Your satisfaction is the best reward for our staff who works day after day to offer impeccable service. We’re all... More 

Bontang, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is still the old hotel with old rooms but the services keep exceeding my expectations.. Feels welcomed in every visit..The food's great and the attention is heartwarming..thank you for making me feel like a someone worthy of your best efforts.

Helpful?
1 Thank Ardi F
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. It is a true pleasure to read through your note as I can sense that you have experienced our personalized service as we strive for the highest guest satisfaction possible. Nothing pleases us more than to have loyal guests, like yourself, tell us your visit was memorable. We’re... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Very old, but good service in general. One bad experience that left a sour note on the otherwise good stay: I was staying at the executive floor. Since my flight was in the evening, I thought I'd check out and hang around at the lounge for about an hour before heading to the airport. To my surprise, they charged me... More 

Helpful?
Thank QuarksLeptons
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for posting your experience during your recent stay and my apologies to you. As the General Manager, I am very concerned and take all our valued guest reviews responsibily. Hence, I am personally investigating the matter and we are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to... More 

Jakarta Utara
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Here you can go anywhere. The hotel situate on the very close to indonesian palace of Jakarta. Every Sunday we can enjoy seeing many people walking on the car free day. The restaurant is very complete for the five stars hotel. The problem of hotel which situate on the national street is the parking lot, but you can park on... More 

Helpful?
1 Thank ramdansyah b
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you for rating Sari Pan Pacific Jakarta Indonesia as a great value to stay in Central Jakarta. Your kind comments on the hotel’s strategic location and our delicious breakfast are very much appreciated. It is also great to know that you enjoyed the stroll over Thamrin Street... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Sushi, Asian, Indonesian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jln. M.H. Thamrin 6, Jakarta 10340, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $67 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Spa Hotel in Jakarta
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#24 Luxury Hotel in Jakarta
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