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Sari Pan Pacific Jakarta

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#32 of 443 Hotels in Jakarta
Certificate of Excellence
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Sari Pan Pacific Jakarta
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697 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Reviewed 2 weeks ago via mobile

I was staying to this hotel due to new year eve 2017. When I arrived at the hotel, the parking lot was full because it seemed like a lot of guests who want to celebrate the New Year eve around the hotel .. then I had to park my car in the parking lot next to the hotel, in djakarta...

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Helpful?
Thank ikadian a
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for taking the time to write a TripAdvisor review about your stay with us. We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities...

Reviewed 3 weeks ago via mobile

I always encounter problems in getting my preferred room at Seri Pacific. This is despite being a regular guest. The good news was that Ms Tasya was very helpful and finally got us the room we preferred. Compliments to Ms Tasya 's dedication, diligence and sincerity for a job well done. This make our 2016 year end stay with Seri...

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Helpful?
Thank allan t
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Your comments on the service provided by our staff are most gratifying and will be shared with the team, especially with Tasya. It is a true pleasure to read through your note as I can sense that you have experienced our service from the heart that aims at...

Reviewed 4 weeks ago via mobile

I've been stayed here for many times, always excited with culinary experiences nearby. Since I had many business trip to Jakarta, this year I become a black member of GHA with many advantages. But unfortunately until now I cannot access my account, I already sent an email to GHA and sari pan also. But still there are no feedback at...

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Helpful?
Thank anggakcl
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. In reference to your feedback regarding GHA experience, I would like offer you my sincerest apology on behalf of myself and my team. I am also pleased to inform you that we have courtesy into your feedback and assisted you for log in to his Discovery account. Hopefully...

Surabaya, Indonesia
Reviewed 5 weeks ago

At the first time we arrived at Sari Pan Pacific we were welcomed by all the lobby staff. Before we entered the entrance door, we need to do the security check. The security check is quite tight although they don't have the X-ray machine. The hotel looks old from the interior. But i think they already upgraded the interior of...

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Helpful?
Thank Rizkiby
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We appreciate your comment with regards to our toilet in bed room, especially the toilet flush button. it is feedback such as yours that enables us to reinforce the quality of our service. We hope this experience will not impair your trust with us and that you will...

Reviewed December 14, 2016 via mobile

Located in the Main Street of Thamrin, walking distance to Starbucks, Burger King and Sarinah. Hotel is considered old fashioned and a bit aging but the staff's service is top notch. I enjoy my stay here, I've been staying here for couple times. I love the spacious room and the variety of breakfast menu.

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Helpful?
Thank RedSrikandi
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Glad to know from our visiting guest, that you really enjoyed the ambience of our hotel and the facilities but most of all our dedicated associates. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon....

Singapore, Singapore
Reviewed December 12, 2016

I was on a 3-day business visit to Jakarta and decided to try the Sari Pan Pacific for it's great location and affordable rates in the heart of the commercial and shopping district along Jalan Thamrin. It's within walking distance of Plaza Indonesia and Sarinah Center. There are many conveniences, eating establishments and shopping malls nearby. I booked a Deluxe...

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Helpful?
Thank jeffreybose
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay at Sari Pan Pacific Jakarta and write this review. You join other readers who have mentioned and enjoyed our location in the heart of Jakarta. We appreciate your feedback on the room condition, particularly the condition of our bed room. We look forward to welcoming you at our hotel if travels bring you to...

Reviewed December 11, 2016 via mobile

No doubt the hotel is old and it's time due for upgrading, there are many other benefits that we choose this hotel. The main reason is that it is centrally located and close to many mega malls, especially Grand Indonesia. Secondly, all taxi drivers know this old hotel. I don't have to give them direction. The front desk staff is...

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Helpful?
Thank Christine C
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We were also pleased to know that you found the proximity of our hotel to the bustling Sudirman - Thamrin Road; great convenience for...

Reviewed December 8, 2016

On the upside, the service is good as any of the Pan Pacific I've stayed before. The breakfast spread is good and have a good variety to choose from. On the downside, the rooms desperately needs a make over very soon. The furnitures are dated and has the musky smell. Carpets looks very old and dirty. The toilets have these...

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Helpful?
Thank Jason L
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We will be sure to pass your compliments on to our associates, and we look forward to welcoming you back to the hotel soon!...

Bandung, Indonesia
Reviewed December 8, 2016

Stayed at least a dozen times at Sari Pan Pacific over past year, due to its central location, friendly staff, well-appointed fitness centre and outdoor pool. Breakfast buffet offer exceeds other offers around in town. Hotel interior is a bit traditional, reflecting styles and tastes that have gone by. Take a room at the back side if possible, as those...

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Helpful?
Thank CvB20152015
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed your stays with us for the past years. We will ensure your every need was well taken care of, and you had a most enjoyable stay with us. We have taken your feedback constructively in regarding to our facilities. Please...

Reviewed December 3, 2016 via mobile

The room was ok. Had better rooms around the world. The placement of the hotel in the city is perfect. Close to monuments and serveral malls. The staff of Sari Pan Pacific is perfect. Very friendly and are willing to have a short talk while waiting for a taxi. Big thanks to Ibrahim! See you soon!

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Helpful?
Thank Allard P
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay at Sari Pan Pacific Jakarta and write this review. You join other readers who have mentioned and enjoyed our location in the heart of Jakarta. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Sari Pan Pacific Jakarta Indonesia has met your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jl. M.H. Thamrin 6, Jakarta 10340, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $85 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Hotels.com, Agoda, Ctrip TA, Booking.com, Cheap Tickets, Expedia, Priceline, TripOnline SA and Travelocity so you can book your Sari Pan Pacific Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#22 Spa Hotel in Jakarta
#31 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from Sari Pan Pacific Jakarta staff and other travelers.
1 question
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Vancouver, Canada
4 months ago

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Questions? Get answers from Sari Pan Pacific Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms on upper levels facing the pool to avoid traffic noise and loudspeaker prayers from a nearby mosque”
 of 5 bubbles jeffreybose, Dec 12, 2016 | Read review
“Besser ein anderes Hotel wählen”
 of 5 bubbles Hamburg-Fan, Nov 29, 2016 | Read review
“near sabang street (on of jakarta food street location)”
 of 5 bubbles RezaS38, Nov 16, 2016 | Read review
“Stay at the top with front view”
  • Deluxe Adjoining Room 1102
  • Our Deluxe Room 1104
 of 5 bubbles Abeer71, Sep 25, 2016 | Read review
“City view is the best view”
 of 5 bubbles 392nayeems, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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