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Sari Pan Pacific Jakarta

#24 of 415 Hotels in Jakarta
Certificate of Excellence
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Sari Pan Pacific Jakarta
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627 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Singapore
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I thought the room that i stayed looks pretty old. There is a musky smell when I entered the room. But overall, it is clean and decent. I am very pleased with the laundry manager, Marianto. He attended to my query immediately when i found out there is a discrepancy about my laundry. Thank you so much! And the mister... More 

Helpful?
1 Thank gab072015
Hilversum
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I have been traveling around the globe for 40+ years (business and leisure). The first impression with the check in has always been important to us. We have stayed two times at the Sari Pan Pacific. When we returned after 3 weeks receptionist Rebecca even remembered our names. Service and advice were also very pleasant. The hotel... More 

Helpful?
1 Thank Palmfreak
New York, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stopped in to use the pool and gym area. I was met by Harris, who provided a welcoming experience and helped me locate everything I need. The gym is quite large and has a great mix of machines and weights. Thanks for the great visit!

Helpful?
1 Thank Tyler R
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for just one night to celebrate my friend’s birthday about last year ago, you can find easily this hotel in the center of Jakarta. it's a very nice, clean and good service Hotel. Staff are very friendly and helpful, room is spacious and clean. Air-con works perfectly. I particularly enjoy the food. The morning buffet is outstanding... More 

Helpful?
2 Thank Natlynz
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you your great review towards our hotel. We truly love to create memorable experiences for our guests. It is with great pleasure that we accept your compliments. Know that I will be sure to share your compliments with our team. Your satisfaction is the best reward for... More 

Mumbai Indian
Level Contributor
575 reviews
263 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
2 of 5 stars Reviewed 1 week ago

But for the location the hotel is Abigail disappointment. The rooms are very old... There is odour when you enter the room. The toilet is with very worn out plumbing gadgets. The sink is having peel off. The room switches are at least 20 years old design. Not at all happy feeling.

Helpful?
Thank plpalani
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. We were disappointed to read that your experience on our guest room was not up to your expectation and extend my sincere apologies for that. However, please rest assured we're work closely together with our Owners to start planning for our Hotel renovation project in the future. We... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My organization had team meeting last mid of July 2016 in the 12th floor. It was only 1 day meeting, however very happy with the services. The meeting room is very convenient for the small meeting, great hospitality, very responsive for any question and very quickly in respond any request. The planning was only less than 1 day but was... More 

Helpful?
1 Thank Hanna M
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I have come back to Sari Pan Pacific hotel in Jakarta. And I have been warmly welcomed as usual. “Welcome back, Mr.Kawamura”, “Hello, Mr.Kawamura”. I'm frequent international business traveler and spend a half of my time in abroad. Can you image how I feel at home and relax by such heartwarming staffs? In morning, I call housekeeping to ask to... More 

Helpful?
1 Thank Takashi K
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future. I look forward to welcoming you again... More 

sf
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights. Upon arriving, the staff were amiable, helpful and friendly. The room was spacious, unlike those nouveau boutique hotels that only leaves room for a tiny luggage. And oh yea, minibar! Though we didn't purchase any, it was just little thing that makes travelling a bit fun :) As we encountered a little trouble with... More 

Helpful?
1 Thank vinaboe
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your trip a most enjoy able one. We will be sure to pass your compliments on to our associates, and we look forward to welcoming you back to the hotel soon!... More 

Jakarta
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Though it's considered as old hotel, but it's still well managed. Stayed there during Lebaran's holiday, not very crowded, very nice stay. Swimming pool is great & clean. Stayed in Deluxe room, very nice, spacious, have a bathtub. Breakfast was great, lots of options, Chinese, Japanese, Indians as well as local foods...very nice!

Helpful?
1 Thank xtnas99
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. We are glad that you found our rooms not only clean, spacious but well-equipped with modern amenities. We are also pleased that you enjoyed our food... More 

Vancouver Island, Canada
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The room we stayed in was a very low 3 star, the carpet was so stayed that you sure didn't want to put your bare feet on it. Bathroom was disgusting the wall paper behind the toilet was stained and looked disgusting. The shower wall was bowed out and the grout was so discoloured you sure didn't want to touch... More 

Helpful?
Thank vickidfenton
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for staying at Sari Pan Pacific Jakarta. I do appreciate the constructive feedback provided. We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Sushi, Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jalan M H Thamrin 6, Jakarta 10340, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $63 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#19 Spa Hotel in Jakarta
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#24 Luxury Hotel in Jakarta
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