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The Media Hotel And Towers

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The Media Hotel And Towers
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252 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Manila, Philippines
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The media hotel and towers are one of the good hotels that I checked in.The staff are very friendly despite language barrier specially staff on the restaurant.They are very accomodating,they are the one who serve coffee.Keep up the good work😀

Helpful?
Thank upset20151229
1 review
4 of 5 stars Reviewed 2 days ago NEW

we have been stay at the media hotel for two days . we choose the hotel because we want to visit food ingredients expo in kemayoran. the hotel support shuttle during expo, its an advantage for us. the room quite big compare other hotels surround that area. at night we went dinner looking for seafood which many of restaurant nearby... More 

Helpful?
Thank Raras A
Bandung, Indonesia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Location good Staffs are friendly, small parking lot, Lobby so dark, with great pianist in the corner Room need renovation, carpet smelly, furniture old fashion style, linen n bed cover old need change. Since Management changed from Sheraton, the quality of hotel dropped.. Breakfast was not bad, but not value for money Need impprovement soon

Helpful?
Thank Widiarto W
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Widiarto W, Warmest greetings from The Media Hotel & Towers. Thank you for your recent stay at The Media Hotel & Towers especially your review about our hotel. We want to apologize for the inconveniences you went through at our hotel. About the breakfast, we are having our new concept and will discuss it more . Last but not... More 

Travelers are raving about these Jakarta hotels

Muscat, Oman
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 24, 2016 via mobile

I don't know how hotels are ranked but this was poor 5 star Hotel. We stayed there for 2 night but I have never ever seen a hotel like this. Yes it is 5 star Hotel in 70s and stay like that until today never maintained. The bedsheets and towels are so old and has changed color to dark and... More 

Helpful?
1 Thank Hamed A
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Hamed A, Warmest greetings from The Media Hotel & Towers. Thankyou for staying at The Media Hotel & Towers, and we trully appreciate your review. Our truthful apologize for the inconvenience in regards to the room condition, and bathroom aminities. Concerining about our staff, we”ll keep doing the training. As for, we are so thankful to know your experience... More 

Kuala Lumpur, Malaysia
Level Contributor
196 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed August 6, 2016 via mobile

This used to be the Sheraton hotel, it has since changed management. The hotel is getting old and needs maintenance. The staff are very friendly and helpful. The reception and lobby area is out dated, but the glass atrium entrance still gives a nice open feel during the day. The rooms are normal size and so is the bathroom. Everything... More 

Helpful?
Thank Keng Hian L
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Keng Hian L, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our staff, our pool and Sukhothai restaurant. In the other hand, we are apologize for all unpleasant experiences you had. About the pool water condition, room that looks worn out, thus things that needs maintenance.... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed August 1, 2016

nice place escape from jakarta BIG city large room with bath tub and nice sauna and pool breakfast less taste no milk offer for breakfast near from mangga dua for shopping complex come back again for DWP next December

Helpful?
Thank andis65
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear andis65, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are enjoy our strategic location, room and hotel’s facilities. In the other hand, We are apologize for the breakfast. We”ll concern about it and discuss with our executive chef. We look forward to seeing you again on your next visit,... More 

Jakarta
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 30, 2016

Bed so hard :( Dinner Buffet too expensive, not equal to what their serve (tahu,tempe) AC smell dusty and not cold even at night :( Old fashion curtain, sofa, etc not worth for idr >700k++ Positive things : +Near ManggaDua and Ancol +All staff have excellent service quality +Room&Toilet Big +Night city view two thumbs up +Hotel Exterior two thumbs... More 

Helpful?
Thank Okidoank
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Okidoank, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experince you had. About the dinner buffet, we”ll discuss with our executive chef. For the AC and others room aminities, we had shared your comments with the team for our improvement. We believe your input will help us to do better... More 

Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed July 19, 2016 via mobile

It's marked as 5 stars hotel and i ever been here before and it was good. So i come back here and hoping have the same experience. The first time i enter the lobby i shocked because it's so gloomy and seems a little bit abandoned. The elevator also look old fashioned. The room also very gloomy and not that... More 

Helpful?
Thank elizabethmN1060WE
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear elizabethmN1060WE, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experiences you had. For the gloomy lobby, elevator and room. We will affirm this point to all related department to return our brand standarts as they should be. About the breakfast’s, we”ll discuss with our executive chef. We really hope The... More 

Singapore, Singapore
Level Contributor
238 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed July 7, 2016

you see dear readers, the problem that is Indonesia is the attitude. the attitude that is given to upkeep this once glorious hotel is almost NONE. let me elaborate below: staff - good and friendly location - good and relatively close to the Mangga Dua *wholesale* area. bfast - to put it nicely, it's terrible. Bread were hard, selection was... More 

Helpful?
Thank Gee_P_75
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Gee, Thank you for sharing your experience in your stay with us. We do apologize for all unpleasant experience you had. About the breakfast’s variant menus, we’ll discuss with our executive chef, and multiply our food variants. For the gloomy situation along the entrance, reception lobby, and lifts. We already plan to improve start next week. We believe your... More 

Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

The Media (ex Sheraton) located in a very strategic location, you can reach anywhere inside Central Jakarta. The building was big but the interior looks old and antique, it gives you chill feelings at first. The service was good, the facilities was okay, and the price was quite cheap for big hotel like this.

Helpful?
Thank Erlinel M
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Erlinel, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our strategic location, services and facilities. As for, We will keep upgrade our quality of service and hospitality. We hope, The Media Hotel & Towers will always be your preferred choice for stay. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jln. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Location: Indonesia > Java > Jakarta
Price Range: $48 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#79 Spa Hotel in Jakarta
#97 Luxury Hotel in Jakarta
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