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The Media Hotel And Towers

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The Media Hotel And Towers
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247 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Kuala Lumpur, Malaysia
Level Contributor
190 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This used to be the Sheraton hotel, it has since changed management. The hotel is getting old and needs maintenance. The staff are very friendly and helpful. The reception and lobby area is out dated, but the glass atrium entrance still gives a nice open feel during the day. The rooms are normal size and so is the bathroom. Everything... More 

Helpful?
Thank Keng Hian L
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Keng Hian L, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our staff, our pool and Sukhothai restaurant. In the other hand, we are apologize for all unpleasant experiences you had. About the pool water condition, room that looks worn out, thus things that needs maintenance.... More 

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 4 weeks ago

nice place escape from jakarta BIG city large room with bath tub and nice sauna and pool breakfast less taste no milk offer for breakfast near from mangga dua for shopping complex come back again for DWP next December

Helpful?
Thank andis65
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear andis65, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are enjoy our strategic location, room and hotel’s facilities. In the other hand, We are apologize for the breakfast. We”ll concern about it and discuss with our executive chef. We look forward to seeing you again on your next visit,... More 

Jakarta
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Bed so hard :( Dinner Buffet too expensive, not equal to what their serve (tahu,tempe) AC smell dusty and not cold even at night :( Old fashion curtain, sofa, etc not worth for idr >700k++ Positive things : +Near ManggaDua and Ancol +All staff have excellent service quality +Room&Toilet Big +Night city view two thumbs up +Hotel Exterior two thumbs... More 

Helpful?
Thank Okidoank
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Okidoank, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experince you had. About the dinner buffet, we”ll discuss with our executive chef. For the AC and others room aminities, we had shared your comments with the team for our improvement. We believe your input will help us to do better... More 

Travelers are raving about these Jakarta hotels

Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed July 19, 2016 via mobile

It's marked as 5 stars hotel and i ever been here before and it was good. So i come back here and hoping have the same experience. The first time i enter the lobby i shocked because it's so gloomy and seems a little bit abandoned. The elevator also look old fashioned. The room also very gloomy and not that... More 

Helpful?
Thank elizabethmN1060WE
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear elizabethmN1060WE, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experiences you had. For the gloomy lobby, elevator and room. We will affirm this point to all related department to return our brand standarts as they should be. About the breakfast’s, we”ll discuss with our executive chef. We really hope The... More 

Singapore, Singapore
Level Contributor
234 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed July 7, 2016

you see dear readers, the problem that is Indonesia is the attitude. the attitude that is given to upkeep this once glorious hotel is almost NONE. let me elaborate below: staff - good and friendly location - good and relatively close to the Mangga Dua *wholesale* area. bfast - to put it nicely, it's terrible. Bread were hard, selection was... More 

Helpful?
Thank Gee_P_75
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Gee, Thank you for sharing your experience in your stay with us. We do apologize for all unpleasant experience you had. About the breakfast’s variant menus, we’ll discuss with our executive chef, and multiply our food variants. For the gloomy situation along the entrance, reception lobby, and lifts. We already plan to improve start next week. We believe your... More 

Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

The Media (ex Sheraton) located in a very strategic location, you can reach anywhere inside Central Jakarta. The building was big but the interior looks old and antique, it gives you chill feelings at first. The service was good, the facilities was okay, and the price was quite cheap for big hotel like this.

Helpful?
Thank Erlinel M
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Erlinel, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our strategic location, services and facilities. As for, We will keep upgrade our quality of service and hospitality. We hope, The Media Hotel & Towers will always be your preferred choice for stay. We look forward to... More 

Jakarta, Indonesia
Level Contributor
524 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
3 of 5 stars Reviewed May 14, 2016

This is a hotel Name Media, but before it's Sheraton Hotel. The hotel is big, but a bit old. They had renovation few years ago. Eventhough this hotel have strategic location to everywhere arround. The Reception is on 5th floor. The staff was nice, the restaurant for bfast also nice. They have open air pool at the top of the... More 

Helpful?
Thank Ferry_Kasenda
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Ferry Kasenda, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our staff services and restaurant. As for, We will keep upgrade our quality of service and hospitality. We hope that The Media Hotel & Towers will always be your preferred choice for stay. We look forward... More 

Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed May 8, 2016

The room is big and nice, but I think the rooms need to be renovated, the shower is not working properly and the toilet smells. And the worst experience of all is, the Staff on the Fitness/Gym center. i went there for 2 nights, my first night i called the Operator asking about the pool, and she said that there... More 

Helpful?
Thank Jparlin
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Jparlin, Thank you for your recent stay at The Media Hotel & Towers and sharing your staying experience. First, we are very please if you like our room. We truly value your constructive comments, and will do improvements. In the other hand, I deeply apologize that you must waited for around 15 minutes for got through the lift. About... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

3rd time staying with them, nice hotel, ashtray in room not available since I'm taking the smoking room, breakfast OK, gym, hot tube on the gym, need renovation. Elevator from ground to Lobby floor, super slow, But still a good hotel ,

Helpful?
Thank Danny H
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Danny H, Thank you for choosing The Media Hotel & Towers for your stay. As you tell us about your 3rd time staying here. Our sincere apologize for the inconvenience in regards to unavailable ashtray, gym, hot tube, and elevator. Rest assured that I have addressed this point to our related department, who will make the necessary improvements. Once... More 

Jakarta, Indonesia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 29, 2016 via mobile

It is five star hotel, old hotel with old room but comfort enough. They have bathtubs also. I have nice breakfast with good variety menus. It would be nice if they do renovation and about the rate a bit high for me.

Helpful?
Thank kezia i
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Kezia I, Thankyou for staying at The Media Hotel & Towers, and sharing about your experience here. We are glad to hear that you are happy with our breakfast menu. As for, We will keep upgrade our quality of service and hospitality. Once again, thank you for your input. We look forward to seeing you again on the next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jln. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Location: Indonesia > Java > Jakarta
Price Range: $48 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#77 Spa Hotel in Jakarta
#93 Luxury Hotel in Jakarta
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