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Alila Jakarta

#26 of 415 Hotels in Jakarta
Certificate of Excellence
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Alila Jakarta
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561 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Merchtem, Belgium
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed today NEW via mobile

Large and tall building close to central square of Jakarta. No restaurants in the vicinity. Hotel's restaurant offers good food for very reasonable price though. Like everywhere in Indonesia, too many staff. Room and bathroom are large, but need refurbishment. ATM just aside of the hotel. No maestro, only creditcards.

Helpful?
Thank Geert_De_Belie
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Clean hotel, everything looks beautiful, very nice swimming pool, good food, very nice people are working at the hotel, they are making your stay personal. The people will help you with all your questions. It gives you a comfortabele stay in Jakarta.

Helpful?
Thank Erik J
Management response:

Dear Erik J, Greetings from Alila Jakata. We are happy to hear that you had a memorable stay with us. Thank you for your kind feedback towards our facilities, food, and service you have received from our staffs. Thank you once again for taking your time to share your positive experience with us and we hope to welcome you back... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We stay at 5 July for one night, at first room is very spacious with bathtub bathroom although the interior is quiet rusty but it's still ok, bad news is the aircon's hot...we complain and they upgrade our room to next tier, but the same thing happen. Until they moved us to premier room,the aircon solved...but now there is no... More 

Helpful?
Thank Bastian F
Management response:

Dear Bastian F, Greetings from Alila Jakarta. Thank you for your recent stay and taking your time to share your experience with us on Trip Advisor. With delivering high guest satisfaction as our priority, it is a great concern that you left with an unpleasant experience. Please accept our sincere apologizes for the inconvenience caused due to the weak A/C... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent our anniversary at Alila Jakarta in a lovely executive room. The room was large and well appointed. The staff were very helpful and extremely friendly. All of our needs were met with a smile and our anniversary was special. Emily was thoughtful, charming and efficient. I have visited many hotels and I can say without hesitation that Alila... More 

Helpful?
Thank lirob0211
Management response:

Dear lirob0211, Greetings from Alila Jakarta. Thank you for choosing Alila Jakarta to celebrate your special day and we are delighted to hear that you returned back home with a wonderful experience. We highly appreciate your kind comments on the room and the overall service you have received. With such recognition from our guests, it motivates us to continuously commit... More 

Tangerang, Indonesia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

we were staying at Club Suite Alila for a night. when we arrived, checking in was smooth but no chair in executive lounge so we have to stand until it done. the room is so great with city view bathtub but, the hot water was so dirty, i called room service and the engineer was coming to check and he... More 

Helpful?
Thank JuliusRio
Management response:

Mr. JuliusRio, Thank you for taking your time to share you experience with us on Trip Advisor. We would like to express our sincere apologies for the inconvenience you have encountered during your stay. As we believe in fulfilling all our guests’ expectation and it is a great concern that you have left with a disappointing impression in regards to... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

The amenities were good for a 4-star, and the service was excellent. While the front-desk staff, apparently more used to business travellers, occasionally seemed a little surprised by relatively common tourist enquiries (e.g., "Where is the nearest supermarket? How do I get there?"), they were very willing to help. They advised us about where to go, what to see, what... More 

Helpful?
1 Thank greg853
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear greg853, We are happy to hear that you had a memorable stay with us at Alila Jakarta during your trip to Jakarta. Also, thank you for taking your time to share your positive experience on TripAdvisor. We appreciate your kind comments towards our facilities and service. I am sorry to hear that you were disturbed by the noise caused... More 

2 reviews
5 of 5 stars Reviewed June 19, 2016

Alila is very recommended hotel to stay in Jakarta. It is close to everywhere in central Jakarta. The staff is really nice and friendly. Special thanks for the Guest relation manager. very lovely and helpful. The food also was nice and tasty. Going back to stay in this hotel is a must!

Helpful?
Thank A I
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear A I, We are glad to hear you had a wonderful stay with us at Alila Jakarta; your kind feedback towards our team and food is highly appreciated. We look forward to welcome you back to Alila Jakarta soon! Best, Sena More 

1 review
4 of 5 stars Reviewed June 17, 2016 via mobile

I choose ALILA to celebrate my birthday party @ buzz restaurant because the staff is very nice, helpful and friendly... Cozy place... Nice taste... Good service... and i think this is A beautiful breakfast experience... I will be back again 😄😄😄 Thank You ...

Helpful?
Thank rachel e
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear rachel e, Thank you for taking your time to review your recent event held at the Buzz Restaurant. It gives us a great pleasure to read your positive feedback, especially regarding our food and the exceptional service you have received from our team member. We are glad that you had a memorable birthday party with us and hope that... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 16, 2016

The hotel, hotel rooms, and staff were top notch! Everything was clean, modern, elegant, and professional. My stay was very comfortable and I would definitely return to Alila. The restaurants also had a great selection for breakfast and dining.

Helpful?
Thank A TripAdvisor Member
Sena_GM, General Manager at Alila Jakarta, responded to this review

We highly appreciate your kind comments regarding your recent stay with us at Alila Jakarta. We are delighted to hear that you had a wonderful stay with us and that you enjoyed not only our rooms but also our restaurants and service. We hope to welcome you back to Alila Jakata for your next visit to the city! Best, Sena More 

Adelaide Australia
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 10, 2016

We got an excellent promo price and were extremely happy with the club lounge offer! Mojito for evening drinks and bloody mary for breakfast. Wonderful! Checkin and checkout were easy. Taxi rank is opposite to the hotel.

Review collected in partnership with Asiatravel.com

Helpful?
Thank philelltt
Sena_GM, General Manager at Alila Jakarta, responded to this review

Dear philelltt, Thank you for your recent stay with us and further taking your time to share your wonderful experience at Alila Jakarta on Trip Advisor. It is a pleasure to learn that our overall service and facilities fulfilled your expectations. Also, we are happy to hear that you enjoyed our executive lounge benefits, particularly the breakfast hour and evening... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
Food & drink at the hotel
Buzz Restaurant
Buzz Restaurant
Cuisines: Indonesian, Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Conceived as a haven of relaxation and contemporary style, Alila Jakarta offers a cool, modern retreat for young urbanites and executives. The clean, modern lines of our stylish Jakarta hotel embrace an abstract-minimalist interior combining functional office space and chic living areas. Executives are well served by the business centre and a choice of ten meeting rooms with capacities for up to 500 people. Aside from modern business facilities, our elegant hotel in Jakarta offers a range of leisure services. Dine and entertain in its vibrant restaurants and cafe. Relax with natural spa treatments at Spa Alila. ... more   less 

Additional Information about Alila Jakarta

Address: Jl. Pecenongan Kav 7 - 17, Jakarta 10120, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $61 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alila Jakarta 5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Priceline, Agoda, Expedia, Travelocity, Odigeo, Cancelon, HotelTravel.com and Asiatravel.com Holdings so you can book your Alila Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta
Hotel Style:
#13 Romantic Hotel in Jakarta
#20 Spa Hotel in Jakarta
#26 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta
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