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Mandarin Oriental, Jakarta

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Mandarin Oriental, Jakarta
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1,054 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Jakarta
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Showing 892: English reviews
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 6, 2015 via mobile

I was here on February and have forgotten to write a review. It's exactly what you can expect from mandarin Oriental chain. The room was quite spacious, the breakfast was good, (although not as big as I thought), but it wasn't a problem at all!! The highlighted definitely goes to the staff!! Really helpful, nice, polite, and they go above... More 

Helpful?
Thank Daniel-Lo7
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Daniel-Lo7, We are delighted to read that you and your family enjoyed your stay with us at MO Jakarta. We thank you for your kind feedback and look forward to taking good care of you on a future occasion. Best Regards, Christian Dolenc Director of Rooms More 

Geneva, Switzerland
1 review
5 of 5 stars Reviewed June 5, 2015

The facilities are great, but even greater is the staff. The staff was always ready to go beyond what you would consider their regular role. Truly beyond expectations! I would recommend it to anyone!!

Review collected in partnership with this hotel

Helpful?
Thank mariavanessag
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear mariavanessag, Thank you for your words of praise for the team, who are the foundation of our service culture at Mandarin Oriental, Jakarta. We look forward to welcoming you back soon. Kind Regards, Christian Dolenc Director of Rooms More 

Beijing
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 3, 2015 via mobile

Visited twice in May. Absolutely love this property and will be my first choice whenever I'm in Jakarta. Rooms are nicely appointed and they think of everything, there's even a pillow for the bathtub. Visited with my children the second time and they upgraded us to a jr. suite, which the kids absolutely loved.

Helpful?
Thank globaljunkie
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear globaljunkie, It is great to read that the team was able to provide you with consistently excellent experiences on two separate occasions. We take great pride in providing the highest personalised service levels and are fortunate to have an outstanding team. We always try to ensure that our "younger FAN's" are particularly well looked after and are happy to... More 

Bogor
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 2, 2015

This is the hotel that my daughter mentioned as "The Best". Even thought I took her to some best hotel, still "Mandarin" is the hotel for princess. Me and my family stay in this hotel at least twice a year. I still search another hotel that could beat Mandarin.

Helpful?
2 Thank TheDeddy
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear TheDeddy, Nothing could be a greater compliment for us than knowing that your family had a great time. Having your daughter as our "fan" will hopefully see all of you returning on many future occasions. Please do reach out to me directly, if I may assist with your bookings. Kind Regards, Christian Dolenc Director of Rooms christiand@mohg.com More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed June 2, 2015

A very convenient hotel in Jakarta, close by some of big malls in Central area, big room and comfy, good services,quick respond when we had complains.It's just the swimming pool is too small, 3 or 4 people in the pool, will be feel like it's full house :)

Review collected in partnership with this hotel

Helpful?
Thank 383san
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear 383san, Thank you very much for your kind words following your stay. We already look forward to take good care of you in the future. Kind Regards, Christian Dolenc Director of Rooms More 

Jakarta, Indonesia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

Had a great time there, superb location makes it easy to go around. Booked 2 rooms for the family, the check-in process was fast and easy, thanks Ms. Grace and Mr. Rangga from concierge who were very helpful. Received a surprise from the hotel that they have upgraded our rooms to premier and deluxe, super love the rooms! Breakfast menu... More 

Review collected in partnership with this hotel

Helpful?
Thank TarieAstari
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear TarieAstari, Thank you very much for this wonderful review. We are very happy that your family enjoyed their time with us. It is great that the additional space added to an even better experience. Grace and Erlangga will be delighted to hear your compliments. We are glad that you were able to experience our complimentary weekend transfer to the... More 

Los Angeles
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2015

Very classy in all regards, from room to staff...top rate. I would highly recommend it to anyone planning on visiting Jakarta. The facilities are beautiful, safe, and conveniently located in the middle of the city.

Helpful?
Thank Christopher L
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Christopher L, Thank you for selecting Mandarin Oriental Jakarta from the many luxury hotels in the city and making us your residence of choice. The team sincerely appreciates your kind comments on and we hope to welcome you again soon. Kind Regards, Christian Dolenc Director of Rooms More 

Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 1, 2015

I loved the services, cleanliness, the breakfast buffet and the sense of security at this hotel. I have travel a bit in my time and I am hard pressed to think of a breakfast buffet that is as elaborate, diverse and interesting. You have to try the breakfast while at this hotel. Though the checks that are performed when you... More 

Helpful?
Thank Jack M
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Jack M, Thank you for providing such great feedback regarding your stay with us. We are thrilled to hear when our guests have enjoyed their time with us and we appreciate you highlighting our security team doing an excellent job. We regret that your experience in "Lyon" did not meet the standards we aim for and will certainly have... More 

Singapore, Singapore
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed two nights on business. My first stay at MO Jakarta and was extremely happy to be upgraded to a junior suite. The space and layout was superb; despite facing an extremely busy roundabout, the noise was hardly audible. Breakfast was very good with a wide array of choice (though a little slow on the coffee which I attributed to... More 

Review collected in partnership with this hotel

Helpful?
1 Thank epong
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear epong, Thank you for choosing to stay with us on your recent visit to Jakarta. We are delighted to read that your stay was enjoyable and that our "Premier Executive Room" was to your liking. Please contact me on christiand@mohg.com for your future arrangements with us, so that the team can take excellent care of you once again. Best... More 

Paris, France
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

No doubt this hotel is worth its number of stars. I spent almost a week there. A Perfect and warm welcome from all the staff, always ready to help you out. My room were huge, the bed and pillows really confortable and the place rather quiet for a busy city. I loved the breakfast with fruits and wafles. I had... More 

Helpful?
Thank LIN B
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear LIN B, How nice to receive such a complementary review following your stay at MO Jakarta. We are delighted that you enjoyed all services including the SPA and that our generous room size with our highest quality linen helped to make your stay memorable. Your compliments on the breakfast are also much appreciated. We look forward to having you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $216 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Family Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#2 Luxury Hotel in Jakarta
#2 Spa Hotel in Jakarta
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