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Mandarin Oriental, Jakarta

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Jl. M.H. Thamrin | P.O Box 3392, Jakarta 10310, Indonesia
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1,035 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Singapore
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is right smack in the heart of Jakarta, despite its facilities trying to cater more for business people, it is a great place to stay even if you are in Jakarta for shopping or tourism. Rooms were big and even ready for anyone who needs to do a business presentation. There are many fantastic malls around it, such... More 

Helpful?
Thank Mikas101
London, United Kingdom
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stopped in Jakarta for two days on the way to Bali. We knew that it doesn't exactly have a wealth of attraction for tourist, but since we had never been before, we thought we'd stop and check the city out. The Mandarin Oriental is in the perfect location to get walk to the city's two best malls (which... More 

Helpful?
Thank aviddat
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I spend my weekend before ramadhan and enjoying car free day event. The hotel is very nice, clean and they serve breakfast very well. I love their carrot juice and waffle. The shower is very good, wifi is good. Overall you will satisfied enjoy your weekend getaway at this hotel.

Helpful?
Thank Saat P
SEA
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to Jakarta a few times, but never had an opportunity to stay at the Mandarin Oriental, so this time, when looking for a place for a short break, I decided on the Mandarin, and boy, what a lovely visit it turned out to be. It was like the hotel had passed around a secret message to treat... More 

Helpful?
Thank Rav1111
Bangkok, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was my first time to stay at Mandarin Oriental Jakarta. Upon arrival at airport, hotel representative was professional and transfer service was excellence. Once arrival at hotel, quickly checked-in at room was perfect with professional staff. Room was perfect, clean and comfortable but only small thing was room was a bit hot because my room was facing the afternoon... More 

Helpful?
Thank Khomkrit P
Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

I always stay at the Mandarin Oriental Jakarta. It's in a great location with strong security, rooms are very large and comfortable with nice views of the city, a great gym and the service throughout the hotel is just excellent ! This last trip I was careless and left my pouch of jewellery behind & a Bose headset & my... More 

Review collected in partnership with this hotel

Helpful?
Thank AngelineOoi
1 review
5 of 5 stars Reviewed 4 weeks ago

My boss has specifically recommended Mandarin Oriental for our 2-day business trip. When I asked her why, she reasoned out that it's a 5-star hotel that provides excellent service to its customers. From the time I arrived and checked in till I checked out and stepped out, your staff made me feel like a VIP. Now I know what my... More 

Helpful?
Thank Flordemay J
Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2016

I stayed at the hotel for one night prior to my onward journey. The whole experience was 5 star. I was sorry that I couldn't stay longer in order to take advantage of all the hotel had to offer. I will certainly look at Mandarin Oriental hotels in other cities after this experience.

Review collected in partnership with this hotel

Helpful?
Thank Helen S
MOJKT, Public Relations Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Helen, Thank you for sharing your feedback with the TripAdvisor Community. We are happy to hear that you enjoyed your stay and we look forward to taking good care of you again in the future. Kind regards, Nadia K. Tika Communications Executive More 

Singapore
Level Contributor
288 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed June 13, 2016

It had been 12 year's since I stayed at this hotel in Jakarta, when our company changed our travel policy to another property. However, on the recommendation of American Express I booked this hotel, and I was certainly very pleased that I did. A car was arranged (Silver Bird) to take me from the airport to the hotel, after being... More 

Helpful?
1 Thank Nigel G
MOJKT, Public Relations Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Nigel, Thank you for taking the time to review your recent stay at MO Jakarta. The team is delighted to learn that you enjoyed our spacious rooms, dining options and legendary service. We look forward to welcome you back. Kind regards, Nadia K. Tika Communications Executive More 

Greater Melbourne, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 13, 2016

Rooms are delightful and a pleasant surprise from general run of the mill rooms. Buffet breakfast provides a wide range of options. However, there is very little free space to wander and sit. Staff were pleasant and helpful.

Helpful?
Thank wwt56
MOJKT, Public Relations Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you for taking the time to review your recent stay with us. We are happy to hear that you enjoyed our rooms and services. We do hope that you will allow us the opportunity of looking after you again in the future. Kindly contact me directly on nadiat@mohg.com for your arrangements. Kind Regards from the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jl. M.H. Thamrin | P.O Box 3392, Jakarta 10310, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $218 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Business Hotel in Jakarta
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#2 Luxury Hotel in Jakarta
#2 Spa Hotel in Jakarta
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