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Mandarin Oriental Jakarta

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Jl. M.H. Thamrin no. 81 Central Jakarta, Jakarta 10310 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2401)
360
Panoramas (71)
Room & Suite (845)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental Jakarta
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 1,123 hotels in Jakarta
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including6 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more
2869Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
Mia Pia wrote a review Jun 15
8 contributions
I stayed 2 nights and & I got Deluxe Room with Bundaran HI view and it is super. The room is spacious so my son is free to move & run. We got surprise welcome greeting drew in window glass outside the bathroom. And also a surprise reward by collecting stamps from several outlets which could be redeem with a slice of cake. We chose the Jeruk Bali cake and it is unique, not to sweet yet refreshing. We had a warm greeting & companion from FO staffs: Grace, Clo, Añes, Alexandra which memorable for my son so he is willing to take photo with them. They also sent a drawing kit and a surprise cake for my son. It came to my surprise that we could enjoy Indomie by the pool at 5 star hotel :) We even try this indomie at Azure Cafe on the cloudy afternoon. Dewi & Fano from Azzure also served us nicely. During bfast time, we can choose beverage between juice/ coffee and will be delivered to our table. And even a staff at Cinnamon: Mia, offered a warm milk for my son which I didn't expect before. Thanks to Mr. room attendant for the clean work & made us a towel art. Sorry I forgot the name of this attendant. Thanks MO team, also thanks to Mr. Jeremiah. A tip for you: if MO Jakarta issued a hot deals (Room/ dining), you better get it !! Because it is definitely worth to buy ! My son is asking me, when will we comeback to stay at MO Jkt?? ^_^ It seems he had a memorable stay at MO Jkt. :)
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Deluxe Room with Bundaran HI view is definitely breathtaking. We are lucky to have this room...
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Ayta wrote a review Jun 13
1 contribution
I held my w-day last week and very satisfied with the service and food from MO. Easy to coordinate with the banquet, clean room for me & my family, nice ambience, strategic location. And the best part of course the food, all the guest compliment the food very nice. Over all I'm very happy to have MO as a part of my big day. Thank you!
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Date of stay: June 2021
Value
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LuciaPrihandini wrote a review Jun 13
Indonesia49 contributions19 helpful votes
+1
Comfortable and super spacious room, excellent services from all staffs esp. Alexandra and Anes for early birthday surprise, nice pool, great food including elevating in room dining experience and super instagramable bath tub. Thank you Mandarin Oriental for making my birthday meaningful this year.
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Date of stay: June 2021
Location
Service
Sleep Quality
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Baskotter wrote a review Jun 11
Enschede, The Netherlands159 contributions108 helpful votes
I staid here during my 5 day quarantaine. Everything was very clean, they did a really good job about that. The urban suite was nice and also big enough to move around . Especially important since I had to stay inside the room for 5 days. The food was ok, the bed was very good. Bathroom also very comfortable. Would stay here again. I only see the room, from the rest of the hotel nothing.
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Date of stay: May 2021Trip type: Traveled on business
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Response from , General Manager at Mandarin Oriental Jakarta
Responded 1 week ago
Dear Baskotter, Thank you for your kind support and patronage. As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the repatriation package and stay experience provided by our colleagues. We are also glad to hear that our well-appointed Urban Suites, bathroom, and bed have greatly impressed you. Your words of encouragement will certainly be conveyed to the team as I am sure that they will be heartened to hear that their efforts have been duly recognized. We look forward to welcoming you back for another perfect stay so you can enjoy the other facilities of the hotel like the pool and restaurants. Warmly, Audrey Hotel Manager
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Arliandi A wrote a review Jun 6
Jakarta, Indonesia1 contribution
We had 1 night weekend staycation at Mandarin Oriental at room 2502 (Superior Room) and 2512 (Oriental Suite). We bought the voucher on 12.12 promo last year and intentionally for celebrating my dad's birthday which was a few days before our stay. The guest relations team of Mandarin Oriental Jakarta was not only preparing birthday amenity for my dad but also giving early birthday amenity for me although I had never mentioned about my birthday. A big thanks for Inggride, Alexandra, Añes, Puteri, and MO Jakarta Team for this hospitality. In addition, the hospitality and attention to details were also given the other staff especially at the F&B outlets. Our voucher include Lyon's Saturday Brunch and breakfast at Cinnamon. The food were also wonderful. A bit input for the management to provide baby chair at the F&B outlets since we couldn't get any but this was not an issue for us, we had our stroller to sit our daughter. Overall, Mandarin Oriental is recommended for family to have staycation during this time, the health protocol is implemented strictly. Photos will be at Instagram : @ArliandiArifin Videos will be at YouTube: JEARNEY
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Facing the famous Bundaran HI
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Response from , General Manager at Mandarin Oriental Jakarta
Responded 1 week ago
Dear Arliandi, Thank you for the lavish praises to the online community. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, we are heartened to hear that the exemplary reception and service extended by my colleagues like Alexandra, Anes, and Puteri had contributed to making your staycation an extraordinary one. Happy Belated Birthday to your father :). It is wonderful to hear that the room decorations, birthday cake epicurean selection in Lyon, and Cinnamon were positive highlights. Please allow us to share that your feedback on our baby chair has been taken most positively and will be reviewed to ensure we consistently delight and meet guests’ expectations. We look forward to welcoming you back to our hotel for another stay. Warmly, Audrey Hotel Manager
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PRICE RANGE
$116 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, jakarta hotel jakarta, mandarin jakarta, jakarta mandarin oriental
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
272
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Frequently Asked Questions about Mandarin Oriental Jakarta
Which popular attractions are close to Mandarin Oriental Jakarta?
Nearby attractions include Grand Indonesia Mall (0.2 miles), Plaza Indonesia (0.2 miles), and Alun Alun Indonesia (0.3 miles).
What are some of the property amenities at Mandarin Oriental Jakarta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Jakarta?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental Jakarta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental Jakarta?
Conveniently located restaurants include Kahyangan Restaurant, Signatures Restaurant, and OKU.
Are there opportunities to exercise at Mandarin Oriental Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Jakarta have an airport shuttle?
Yes, Mandarin Oriental Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental Jakarta?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.