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Mandarin Oriental, Jakarta

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Mandarin Oriental, Jakarta
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1,073 Reviews from our TripAdvisor Community

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Showing 905: English reviews
Mercer Island, Washington
Level Contributor
309 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was underwhelmed by the lobby. But the room was stellar. The view was great. The room was spacious. The bed was comfy (though the mattress was a little soft.) Wifi was stable and reasonably fast. There was a double sink in a spacious bathroom with separate tub and shower. There was a walk in closet. Furnishings were modern and... More 

Helpful?
Thank CWR01
Germany
Level Contributor
89 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I did recently stay some days in the Mandarin Oriental hotel in Jakarta. Located very central in Jakarta, close to the business center. High and strict security. Check- in and Check out process was efficient and fast, staff at the reception very friendly. Room was decently sized not to say huge, clean bathroom, very comfortable bed. Room was well equipped,... More 

Helpful?
Thank TravelALot1061
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I really appreciate that you have decided to make us your choice of residence when travelling to Jakarta. I was delighted to read that you have enjoyed yoru few days at Mandarin Oriental Jakarta and that you found our location convenient and central to all the main attraction of the city. Your kind comments mean a... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

The service at the hotel especially the reception is excellent. The hotel has very low turnover and the staff are genuine, experienced and they make an effort to recognise and know their guests. It' s always very comfortable to return back to this hotel . The hotel room is also very comfortable and spacious.

Review collected in partnership with this hotel

Helpful?
Thank angieooi
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Just a quick note to thank you for your feedback following your stay at the Mandarin Oriental, Jakarta and for having chosen us again. I was delighted to read you enjoyed your time and on behalf of the entire team, I would like to thank you. Your comments and rating means a lot to us as... More 

Bekasi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Overall for stay in mandarin is excellent. Facilities all great. All the staff is friendly and helpfull. Location is very good near from airport, shopping mall and business area. Bathroom its very niceeee. Meals so good.

Review collected in partnership with this hotel

Helpful?
1 Thank YDarm
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you very much for having taken the time to share your recent experience at Mandarin Oriental Jakarta on this Forum and for making Mandarin Oriental Jakarta your choice of residence. I was delighted to read that you enjoyed your experience with us. I will certainly share your kind... More 

Bandung, Indonesia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fast and friendly check in process. Newly renovated rooms. Simple but highest quality breakfast. Building structure maybe a bit old, but interior design is modern. This hotel doesn't have kids club. Free shuttle to nearby attractions.

Helpful?
Thank Arturo L
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you very much for having taken the time to share your recent experience at Mandarin Oriental Jakarta on TripAdvisor. I was delighted to read that you enjoyed your stay with us. I will certainly share your comments with the rest of my team and we will make sure... More 

Houston, Texas
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a bit dated but it still lives up to the Mandarin standards. The employees are amazing! Other businesses could take advice from the trainers of the staff. They are respectful and courteous! All of my requests were taken care of. We had never been in Jakarta and were a bit concerned about security. I hired their car... More 

Helpful?
Thank Rose M
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you very much for having taken the time to share your recent experience at Mandarin Oriental Jakarta on TripAdvisor. I was delighted to read that you felt pampered and that we exceeded your expectations. I will certainly share your comments with the rest of my team and we... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

VERY professional staff at the Mandarin Jakarta, solidly on par with Mandarins worldwide. Kudos to the Mo Bar staff who are friendly, always smiling, interactive and attentive and take their drinks very seriously (try the "Mo Negroni" its perfect). This comfortable and elegant bar and the people working there make my frequent one week stays pleasurable beyond the capabilities of... More 

Helpful?
Thank jgalt727
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest First of all, I would like to thank you for having taken your time to share your recent experience with us on this Forum. I am delighted to read that you have an enjoyable stay and your experience in MO Bar enhance it and make you feel even more at home. I will certainly share your... More 

London, United Kingdom
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I haven't been to Jakarta for a few years and on my previous trip I had been booked into another hotel so it was both a pleasure to be back at the Mandarin Oriental and a nice surprise to see that it has maintained its very good standards. It is not absolutely perfect but very very good - the swimming... More 

Helpful?
Thank Romulus66
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for sharing your comments about your recent experience on this Forum. I was delighted to read that you decided once again to make Mandarin Oriental Jakarta your choice of residence while staying in Jakarta. I will certainly share your positive comments with my team and also take in great consideration your constructive... More 

Hong Kong, China
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Extremely professional staff who are willing and able to assist in every way possible. Fantastic range and quality of breakfast also. Just a standard room but very large and spacious. Not ultra modern, but very nicely appointed and furniture.

Helpful?
Thank MickeyJ70
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you for having taken the time to share your recent experience on this Forum. I was delighted to read that you had a wonderful stay and enjoy the renowned service and also our wonderful selection of breakfast. I will certainly share your feedback with the rest of my... More 

Munich, Germany
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

My stay at the Mandarin in Jakarta was great. I cannot think of a better hotel that I have stayed in recently. The hotel was exactly what I'd expect from a premier hotel group. The rooms are truly beautiful and the staff go above and beyond to make tourists feel at home. Breakfast was so delicious and perhaps the best... More 

Helpful?
Thank breme2016
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, First of all, I would like to thank you for sharing your recent experience with us and make our hotel your residence of choice while staying in Jakarta. I am delighted to read that you had a wonderful stay and have enjoyed our renowned hospitality. My team and I are looking forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $207 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Mandarin Oriental, Expedia, Hotels.com, HotelTravel.com, TripOnline SA, Agoda, Odigeo, Travelocity, Jetsetter and Hotwire so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Family Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#2 Spa Hotel in Jakarta
#2 Luxury Hotel in Jakarta
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