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Mandarin Oriental Jakarta

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#2 of 587 hotels in Jakarta
Travelers' Choice 2019 Winner
Certificate of Excellence
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Free internet
Paid internet
Hot tub
Outdoor pool
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Smoking rooms available
Air conditioning
Flatscreen TV
Room service
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Good to know
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:Jakarta Getaway
Hotel deals
100Room tips
Traveler rating
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Popular mentions
what a wonderful food and environment, love it very much!! thanks for having us Li Feng. And the staffs gives me cake anniversary for my parents, such a lovely day for us ❤️ i hope i can be there next time, see u again
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Response from MOJKT, Manager at Mandarin Oriental Jakarta
Responded yesterday
Dear mathemxtics, Thank you for the perfect score review! We are indeed fortunate to be surrounded by a great hotel ambience. Our colleagues are our most important resources in our service commitment to our guests and it was such a great delight to read that they have made your dining experience lovely. Wishing your parents a happy belated wedding anniversary. My team and I hope to welcome you back to our hotel for many more celebrations! Warmly, Audrey Hotel Manager
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Hotel's Favorite
Stayed here with family for two nights. The hotel has a very good location at the Hotel Indonesia roundabout, similarly to the neighboring Pullman, Hyatt and Kempinski (HI) hotels. The Grand Indonesia shopping mall (one of the nicest and largest in Jakarta) is across the street (5 minute walk, including walking to the pedestrian crossing 100 meters away). The hotel was built in 1978, but was renovated 10 years ago, and has been kept in very good condition ever since. We had a suite with separate living area and bedroom as well as a large (20 sqm?) bathroom with both shower and bath tub. We liked the layout and the furnishings of the room very much. (The only thing we did not 100 per cent like, is the heat-resistant window glass, which reflects lots of light from inside the room, which disturbs the otherwise excellent cityscape views a bit. But, on the other hand, the room stays cool even without running the aircon too high, that's the trade-off.) Mandarin Oriental's breakfast buffet is very good, but not as extensive as with some of the competition. Anyway I found there everything I wished. The swimming pool is on the roof terrace on the 5th floor, adjacent to the HI roundabout. Pool's shallow end is 1.2 meters but becomes deeper very quickly, up to 1.8 meters, and therefore not best suited for small children. The terrace area is nice, with tables, chairs and sun chairs, with shade when needed. On the weekend there were a lot of guests apparently holidaying or spending the weekend, but on Monday this changed to guests who obviously were visiting Jakarta on business. Overall Mandarin Oriental is certainly one of the top 5 hotels I have visited in Jakarta. Service is the best I have seen, with great attention to everything.
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Response from MOJKT, Manager at Mandarin Oriental Jakarta
Responded 5 weeks ago
Dear Jussi R, Thank you for taking time off to share your positive experience with us. It certainly makes our day to hear that you enjoyed the stunning Bunderan HI view and our well-appointed room offering a blend of luxury and comfort. We are indeed fortunate to be surrounded by fantastic views. It brings us joy to know that the sumptuous breakfast at all-day dining restaurant Cinnamon has everything you need for breakfast and outdoor pool designed as the perfect urban escape for guests, have left you with many fond memories. We hope to welcome you back for another fantastic stay. Warmly, Audrey Hotel Manager
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I had 2 days meeting events here and stay for 1 night. The room is spacious, clean, so comfortable. The meeting rooms, incl the grandballroom were nice, the hotel stafs were so helpful and communicative, from the marketing, banquet, everyone. The food were extremely delicious, so tasty. Not like other hotel's food which are usually tasteless. I love the paintings on 2nd floor! Room to improve: as we booked the hotel for meeting, wifi is so important. Connecting wifi as "fan of MO' is quite complicated and taking quite some times. Maybe you may consider simpler and more convenient way in the future. But overall, it was a memorable meeting, staying, and eating in ManDor (I usually call it for Mandarin Oriental).
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Response from MOJKT, Manager at Mandarin Oriental Jakarta
Responded yesterday
Dear Maria C, Thank you for the great review. As we believe that personalized service and attention to the smallest details are important, it is most heartening to know that your meeting for 2 days and 1 night went well. I loved the paintings on the second floor too. Our executive chef was delighted to read that you appreciated his food. Your kind words will definitely be shared with him and the team as it will inspire us to continuously go above and beyond for our guests. We also have noted your feedback on activating your wifi through fans of mo. All of us here look forward to welcoming you back for another visit. Warmly, Audrey Hotel Manager
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What a delicious cheesecake, baileys cake! U must try!!! Mbak nya ramah,cantik, professional hospitality, akan balik lagi next time dan akan di refrensikan pastinya. Indonesian food nya recommended!!!
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The meal was superb with excellent array of choice both Eastern and Western culinaries. The service provided by Tantri was another good thing to tell. Simply enjoyable and will surely go back here again!
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Response from MOJKT, Manager at Mandarin Oriental Jakarta
Responded 4 days ago
Dear Tahmid F On behalf of Chef Raymond and Tantri, thank you very much for taking the time to recommend Cinnamon Restaurant to the TripAdvisor readers. We hope you will think of us when you wish to spend another nice evening with music, memorable service and good cuisine. We would love to welcome you back to our hotel in the near future. Warmly, Audrey Hotel Manager
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$155 - $313 (Based on Average Rates for a Standard Room)
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