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Mandarin Oriental Jakarta

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Jl. M.H. Thamrin no. 81 Central Jakarta, Jakarta 10310 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$220
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Traveler (1964)
360
Panoramas (71)
Room & Suite (629)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental Jakarta
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 916 hotels in Jakarta
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including6 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Complimentary toiletries
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, Chinese, Indonesian
2,637Reviews15Q+A100Room tips
Traveler rating
  • 2,269
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Time of year
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Popular mentions
Rahadian S wrote a review Yesterday
Tangerang188 contributions35 helpful votes
It was my dream since some years ago to stay and sleep in MO Jakarta. With best rate ever that I got last week through online travel app, I made it real. Very worthy. Best room I got, best views to seen heart of Jakarta, nice and warm staff. Special credit to front desk staff named Farhan. Next stay in future I will try dine in dinner and breakfast. Thanks Mandarin Oriental Jakarta, you given us a best memories ever.
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Date of stay: September 2020Trip type: Traveled with family
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jane wrote a review Sep 23
1 contribution
Love ot great service, great property. I will totally send reference to my friends and families. My most favourite is their beddings and great food ofcourse. Despite the pandemic hospitality is served at its best
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Date of stay: September 2020Trip type: Traveled with family
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Response from , General Manager at Mandarin Oriental Jakarta
Responded 4 days ago
Dear janefers2015, Thank you for the wonderful review. As we believe that personalized service and attention to the smallest details are important, it brings us joy to hear that our colleagues have contributed to making your staycation experience an extraordinary one. I am thrilled to learn that our gourmet offerings in and bedding have left you with lasting memories. Your compliments are truly appreciated and will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury. All of us here hope to welcome you back for another memorable visit. Warmly, Audrey Lim Hotel Manager
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Bonita Wisnuwardani wrote a review Sep 21
5 contributions
Honestly, ive never been this happy, one of best anniversary experienced that we ever had, and we had dinner at The Ritz london in 2018. Initially we just wanted a mini weekend getaway from the kids, with the love covid situation, our option is obviously limited. I chose MO cause ive always been a fan, yet never managed to stay in MO, like ever. As we walked thru the door, entering our room, ms Vivian the one who assist us, greeted us with the most mesmerizing personal touch, she had prepare it with her team. They prepared a video visual compilation of picture from our wedding, with our song, the beatles - ive just seen a face, and thats not all, they gave us Mandarin’s famous american chocolate cake as an anniversary cake. I havent even mention they upgraded us to the room thats is soo next level, overseeing the famous bunderan HI. All and all it was pretty awesome weekend. Thank you MO, i will definitely make sure to comeback and stay with you in near future.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from , General Manager at Mandarin Oriental Jakarta
Responded 4 days ago
happy Belated wedding anniversary to you! Thank you for recommending our hotel to the online community. As we strive to deliver moments of delight for all our guests, it brings us joy to hear that our colleagues like Vivian who contributed to making your stay an extraordinary one. We are indeed thrilled to read that our Premier room overlooking the fantastic Bunderan HI and our signature American Chocolate Cake have greatly impressed you. Your compliments are truly appreciated. Rest assured that your comments will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury. We look forward to welcoming you back in the near future. Warmly Audrey Lim Hotel Manager
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christian y wrote a review Sep 20
1 contribution
This was our first stay at Mandarin Oriental Hotel Jakarta to celebrate our daughter's birthday. Highly appreciate the Guest Relation team's effort to prepare a special room decoration, personalized video and birthday cake arrangements. A personal thanks to the team: Vivian, Yoanne, Inggride, Belinda and Mia. The room itself was spacious and location is very central. Grand Indonesia Mall is in walking distance for those who are looking for shops. We didn't had a chance to explore the hotel's facilities due of Jakarta Lockdown regulations, but a'la carte in-room breakfast was of high quality and punctual as ordered. Look forward to our next staycation at Mandarin Oriental Jakarta.
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Date of stay: September 2020
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Response from , General Manager at Mandarin Oriental Jakarta
Responded 4 days ago
Dear 241christiany, Happy belated belated wishes to your daughter. Thank you for your kind words! As we believe that personalized gestures can make a world of difference to our guests, we are glad that our colleagues like vivian, Yoanne, inggride, belinda and mia have contributed to making your visit a remarkable one. Indeed, it is the strength of our colleagues and genuine care that they can craft such a memorable stay. I am truly thankful for your kind review. We are truly grateful for your kind words, which will be conveyed to our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best. I hope to welcome you back for another memorable stay. Warmly, Audrey Hotel Manager
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rgwm wrote a review Sep 20
Dallas, Texas24 contributions11 helpful votes
Location was great, right in front of Bundaran HI. If you travel as a family and plan to book a twin bed room, please note that the twin beds are really small. They are not Double of Queen size beds. Other than the size of the twin beds, the bedroom and bathroom were great overall. Communication was lacking from the front desk or customer service reps. I was not informed prior to my arrival or after I checked in that the swimming pool was not available due to a wedding event. I read the hotel's Tripadvisor reviews prior to booking and noticed that there were some complaints about the same issue. I thought that a 5-star hotel which was ranked one of the top hotels in Jakarta would have corrected it. Buffet spread was good, but the food (buffet) could have been better for a 5-start hotel. Li Feng was reviewed highly, but I didn't get a chance to try it .
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Date of stay: October 2019
Value
Cleanliness
Service
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Response from , General Manager at Mandarin Oriental Jakarta
Responded 4 days ago
Dear rgwm, Thank you for taking the time to share your valuable feedback. As we always strive to delight all our guests, it is with regret to hear that our colleagues failed to communicate that our pool was not available due to a wedding event. Please be assured that your comments have been taken most positively and will be reviewed to ensure that guests are well informed on the happenings in our hotel. On a much brighter note, we are pleased to hear that the wonderful views of the Bunderan HI and bedroom size of our property have left a positive impression on you. We hope to have the opportunity of welcoming you back. Warmly Audrey Hotel Manager
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PRICE RANGE
$116 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, jakarta hotel jakarta, mandarin jakarta, jakarta mandarin oriental
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
272
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Frequently Asked Questions about Mandarin Oriental Jakarta
Which popular attractions are close to Mandarin Oriental Jakarta?
Nearby attractions include Grand Indonesia Mall (0.2 miles), Plaza Indonesia (0.2 miles), and Alun Alun Indonesia (0.3 miles).
What are some of the property amenities at Mandarin Oriental Jakarta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Jakarta?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental Jakarta?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental Jakarta?
Conveniently located restaurants include Signatures Restaurant, OKU, and Kahyangan Restaurant.
Are there opportunities to exercise at Mandarin Oriental Jakarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Jakarta have an airport shuttle?
Yes, Mandarin Oriental Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Jakarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental Jakarta?
The staff speaks multiple languages, including English, Chinese, and Indonesian.