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JW Marriott Hotel Jakarta

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#12 of 446 Hotels in Jakarta
Certificate of Excellence
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JW Marriott Hotel Jakarta
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1,055 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Jakarta, Indonesia
Reviewed yesterday NEW

I was stay at JW marriot Hotel Jakarta for short business trip. the hotel look great and the room is not too large but nice room. the staff very nice , polite and helpfull. the food at executive lounge also good and nice place

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Helpful?
Thank jakaumbaran
Middletown, Delaware
Reviewed yesterday NEW

Mr Luckman was outstanding in the restaurant, as was Noari, Reba and Santi in your Spa. The entire staff was friendly and accommodating. The security measures were reassuring. I have not stayed in a more secure hotel. Your building was clean and well kept.

Review collected in partnership with this hotel
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Helpful?
Thank jimesbo
Hong Kong, China
Reviewed 3 days ago NEW

The room is excellent. It's not real spacious but large enough for one person. The staff are very helpful, very polite, very hospitable, and very friendly. The only drawback is that the water pressure in the shower wasn't stable. It would got stronger this minute and weaker next minute. So the water which was a bit cool in this minute...

Review collected in partnership with this hotel
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Helpful?
Thank 999wingsumc
Naperville, Illinois
Reviewed 3 days ago NEW

I stayed at the hotel from Jan. 14-16. From the moment I stepped into the lobby, my family and I were greeted with such kindness. I reserved 4 Deluxe Room and 1 Governor Suite for my family. I live in the U.S.A., however the rest of my family live in Indonesia. I came home because my mom is not doing...

Review collected in partnership with this hotel
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Helpful?
Thank LOHMANJD
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Warmest greetings from JW Marriott Hotel Jakarta. Thank you so much for your visit to our hotel and sharing this wonderful comments of your recent stay with us. We are most pleased about the fantastic feedback about our associates and service provided. I will share your positive comment with our entire team as this will be a...

Jakarta, Indonesia
Reviewed 4 days ago NEW

Marriott had always been a dear hotel for our family. The staffs treat us like royals, the foods are impeccable. We always crave for the Sunday brunch! More games for children will be great during Sunday activities.

Review collected in partnership with this hotel
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Helpful?
Thank sliemen
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you very much for being loyal to JW Marriott Hotel Jakarta and sharing your stay experience with us. I was delighted to read your review and appreciate your positive comments about us, especially in regards of our Sunday Brunch at Sailendra Restaurant. We are looking forward to welcoming you back for another memorable stay at your...

Hong Kong, China
Reviewed 4 days ago NEWvia mobile

The location was alright but you need a taxi for in/ out in Jarkata anyway so that wouldn't be an issue. The room is spacious but I found it a bit old and dark. The overall stay was decent but it took quite long for checking out. I ordered mixed fruit platter for room service and it was quite good...

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Helpful?
Thank Jenneelam
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review on TripAdvisor. It is a pleasure to hear that the location, our spacious room and in-room dining food quality met your expectations. I am pleased to inform you that we are undergoing a phased refurbishment and renovation of the hotel that has already commenced. Once again thank...

Petaling Jaya, Malaysia
Reviewed 6 days ago NEW

The staff service is excellent, from the time you step out of your car, security, entrance, check-in and to the room, it is flawless!!! The restaurant for breakfast, a vast variety of menu that suits the International travelers apart from the local. The stay with access to the Club Lounge, food and beverage are great. The daily different International cuisine...

Review collected in partnership with this hotel
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Helpful?
Thank jchen2017
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us during your visit to Jakarta and for taking the time to write this wonderful feedback. We are delighted to read that you had a wonderful and memorable stay at our hotel and you are impressed by our food offerings and level of service provided by our team. We look forward to...

Reviewed 1 week ago via mobile

Stayed in the Marriott in 3 occasions and the experience was excellent. Located in a nice neighborhood with access to malls, stores, and cafes. Hotel has a wonderful restaurant with the most delicious food and first class attention, also hotel counts with an amazing spa and gym, attended for very courteous employees. All employees are prompt to provide help, sugestions...

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Helpful?
Thank Mtoro918
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful stay experience with us. We are delighted that your stay was fantastic. We are humbled by your praises and your wonderful comments have been shared with all my colleagues. We look forward to welcoming you back soon at JW Marriott Hotel Jakarta. Warmest regards, Chrestian Pesik Director of Rooms

Reviewed 1 week ago via mobile

Amazing time during our stay at Marriot, they are upgraded my room from executive to Suite room.. it was spacious room and luxury, i love the hospitality. Buffet breakfast was delicious. Thank you JW Marriot

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Helpful?
Thank Ivo D
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and for taking the time to write this wonderful comment. We were delighted to read that you had a wonderful and memorable stay with us and impressed with the hotel and quality of service provided by our team. Your comments will encourage us to continuing providing the best service to our...

Naperville, Illinois
Reviewed 1 week ago

I dont usually write a review before I have left the hotel but this time I had to make an exception because I am so impressed with this hotel. What makes a hotel great for a business traveler like me who spends a lot of time working - either in the lounge or in the room? Its Service, service, service....

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Helpful?
Thank Sumit R
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us and write this wonderful comment. We are delighted to know that we managed to provide you a memorable stay and be your home far away from home. We appreciate your positive comments especially in regards to our service, strategic location and Executive Lounge. Your high praises to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $133 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda and Marriott so you can book your JW Marriott Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Jakarta staff and other travelers.
3 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“nice view room”
 of 5 bubbles jakaumbaran, yesterday | Read review
“The robe and slippers were helpful when going to the spa.”
 of 5 bubbles jimesbo, yesterday | Read review
“Everything is perfect”
 of 5 bubbles newkutacondotelbali, 1 week ago | Read review
“Rooms on the south side (Ambassador Mall) offer a green view.”
 of 5 bubbles svhusky, 4 weeks ago | Read review
“They're all good. ”
 of 5 bubbles hognes258, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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