We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

JW Marriott Hotel Jakarta

Show Prices
#11 of 450 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott Hotel Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,108 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 973: English reviews
Start your review of JW Marriott Hotel Jakarta
 Click to rate
Reviewed 3 days ago NEWvia mobile

Immaculate, well stocked, perfect staffs, beyond pleasant stay.. always! every time i reach to the hotel till i leave, any requests put forth, were always met without hesitation. Smiley faces everywhere. the room itself is great, everything that you would require is available. only qualm if any, in-room food is good, not great.

 Report
Helpful?
Thank Max K
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

Been visiting JW Marriott every month since end of last year. Fantastic staff, consistent service, great location. Cindy is particularly amazing. Staff remembers you by name. Issues are being address appropriately. The staff is like my family. Home away from home.

 Report
Helpful?
Thank sakticleaver
Hong Kong, China
Reviewed 3 days ago NEW

48hrs in Jakarta - we love the JW Marriott, a truly wonderful hotel with a brilliant gym and a great Club Floor with amazing staff and so close to AXA Tower. The JWM has staff in the gym from 5am and they are so helpful and enthusiastic.

 Report
Helpful?
Thank Jeffers K
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Jeffers K, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad to hear that you enjoyed your time at our property especially at Lounge and Gym....

Victoria, British Columbia
Reviewed 6 days ago NEW

Service in this hotel is outstanding, especially in the Executive Lounge on the 29th Floor and by the Concierge crew in the lobby. Also, there have been noticeable upgrades to the breakfast service in the Executive Lounge. However, the physical state of the hotel is showing its age. By way of a few example: i) As of February 2017, a...

Review collected in partnership with this hotel
 Report
Helpful?
Thank llorri
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear llorri. We appreciate you taking time to share with us your experience at our hotel. I am glad to hear that you are enjoying the services provided by my team. As a valued guest, your feedback is highly appreciated for our improvement and we are currently in discussion of doing soft renovations on the overall area of the hotel....

Reviewed 1 week ago via mobile

Bersama keluarga besar SDP angkatan 1 Batch 10 B kami menikmati malam terbaik selama pendidikan..dengan 4 services which are be present, be open, be thoughful and be swift... this is service excellent..

 Report
Helpful?
Thank MelyNazhoe
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear MelyNazhoe, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at the property and I will be looking forward to welcome...

Kuala Lumpur
Reviewed 1 week ago

The staff are warm & attentive. Everyone from the security to doormen & reception goes out of their way to make one welcome. The breakfast spread @ the restaurant is always a treat. One can even make special dietary requests!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Bee K
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Bee K, I am so happy to hear that the level of services provided had met your expectations. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the breakfast time at our hotel and we would love to host you again on your...

Singapore, Singapore
Reviewed 1 week ago

i really like my stay at the Marriott. I checked in very late and was very tired but the staff made everything simple and were great. The room was very clean and appealing although i recommend to change the carpet. bathroom was spacious and I loved the bathtub. the breakfast came sharp at 0600 and was served with great Indonesian...

 Report
Helpful?
Thank DANYSTYLE
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear DANYSTYLE, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. We are also currently in discussion of doing soft renovations on the overall area of the hotel. I will...

Tainan, Taiwan
Reviewed 1 week ago via mobile

Hotel staffs are friendly. The room we were assigned was a bit out dated, not really my idea of "JW Marriott" Hotel provides free shuttle service to the near by mall, like LOTTE. Concierge team were informative and helpful!

 Report
Helpful?
Thank Amy C
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Amy C, Thank you for taking time in writing us a review. With a mission to deliver superior customer service, I am glad to hear that the service provided had met your expectation. I have also shared your feedback to the entire team and we are currently in discussion of doing soft renovations on the overall area of the...

Singapore, Singapore
Reviewed 1 week ago

My wife, my daugher and I were at this hotel from 9th till 14th of February 2017. It was a working trip for my daughter and a vacation for my wife and I. The hospitality we received right from the time the taxi dropped us at the entrance till we were checked-in at the Club Lounge were quick, friendly and...

 Report
Helpful?
Thank gtshock
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear gtshock, I am very happy to hear that the level of services provided by our team had meet your expectation. I will continuously working with my team to ensure flawless service and to produce great experiences for our guests. We would love to host you and your family again and we will ensure that the food and your stay...

Los Angeles, California
Reviewed 1 week ago via mobile

Great location close to business center, shopping and top notch restaurants and night life. Security is tight, service is excellent as expected from a 5 stars hotel. The room is very clean with a complete complementary items. The bed is very comfortable with lots of pillows. The shower and bath also nice and large. The buffet at the 1st floor...

 Report
Helpful?
Thank Rudy M
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Rudy M, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at JW Marriott Jakarta and I will be very happy...

Questions? Get answers from hotel staff and past guests. Ask a question

548 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (500)
Viewed
Dining (29)
Viewed
Room/Suite (129)
Viewed
Business Center/Function Rooms (4)
Viewed
Bathroom (49)
Viewed
Hotel & Grounds (49)
Viewed
Pool/Beach Area (19)
Viewed
View from Room (27)
Viewed
Other (194)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Business Center/Function Rooms (4)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (7)
Viewed
Dining (14)
Viewed
Pool/Beach Area (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jakarta hotels
Tanah Abang
Shangri-La Hotel Jakarta
Menteng
DoubleTree by Hilton Hotel Jakarta - Diponegoro
Show Prices
Show Prices
Show Prices
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#2 of 450 in Jakarta
257 reviews
Gran Melia Jakarta
#14 of 450 in Jakarta
963 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $134 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Agoda and Expedia so you can book your JW Marriott Hotel Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Jakarta staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take higher floors to have a good view of the city - by day and night.”
 of 5 bubbles gtshock, 1 week ago | Read review
“Ask for a good view”
 of 5 bubbles andydo999, 2 weeks ago | Read review
“Either side will have views over the city, higher floors better views obviously.”
 of 5 bubbles HFNormolle, 2 weeks ago | Read review
“Pay a little extra to include breakfast in your room rate.”
 of 5 bubbles GregA646, 2 weeks ago | Read review
“Uber is an awesome choice for travel here, I highly recommend it!”
 of 5 bubbles Cpt_Midnight, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question