We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Mercure Convention Center

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

802 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 552: English reviews
Jakarta, Indonesia
Level Contributor
137 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first hotel on the beach in Jakarta, it has a very good sea view...especially if you stay at the tower wing. The building itself a bit dated, but good maintain. The location is superb, with Ancol Dreamland around, it is worth a stay. The room rate is ok, good service, good breakfast, good staff. Booked earlier is advisable.

Helpful?
Thank eddyss2000
1 review
4 of 5 stars Reviewed 2 weeks ago

i was stay 2 days before ied mubarak July 2nd 15, superior room with 2 beds.The room to small for 4star hotel. Breakfast it's so delicious with many varian menu. Outdoor swiming pool very crowded maybe coz high seasons.

Helpful?
Thank meity e
Jakarta
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Before this hotel was named Horison Hotel, I was the regular guest in here, stayed for new year eve or christmas holiday. Recently for ramadhan holiday. While they changed the names, the hospitality remain the same, I still feel the same warm ambience in here. It's also located near Dunia Fantasy theme park, the famous waterpark Ancol, so It's so... More 

Helpful?
Thank Satyani A

Travelers are raving about these Jakarta hotels

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

Mr. Zulfahri is very good service as receptionist at front office. He give the best service to me and my family include choice of room hotel... i hope we get free voucher stay at this hotel. You can call or email to me to give it

Helpful?
Thank hardisaputrap
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. Hardisaputrap, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Should you have inquiry, please... More 

Jakarta
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Once again I had a wonderful experience during my stay at tbe weekend. My membership recognized as usual. The staff did the best during my stay. And the quality of the food during lunch and dinner was so delicious and that things make more happy. Kuddos Mercure.

Helpful?
Thank RioTirta
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. RioTirta, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for... More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed July 20, 2016

I was stay for 2 nights July 17-19 at 7th floor , Overall is good hotel facilities and helpful staff also but one thing should be have more improvement that is for cleaning the room ,I was switch on make up lamp room at 09.00 am but after going for breakfast and coming back at 10.30 am the room still... More 

Helpful?
Thank Arif C
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. Arif C, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback. We are apologetic to find out that during your stay here the level of our service was less than satisfactory. We have shared your disappointment regarding the room cleaning process and staff attentiveness during the make up room with Housekeeping Team... More 

bandung
1 review
3 of 5 stars Reviewed July 19, 2016

check in's line so long and reached up 50minutes to queing...and my other room can be placed at 4pm.room not really clean also. there was restaurant manager who mad to his employee because there was a problem in stove.

Review collected in partnership with Accorhotels.com

Helpful?
Thank anmada
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. Anmada, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind review. We are apologetic to find out that during your stay here our check-in process was less than satisfactory. We have shared with the Front Office Manager and Team for their kind feedback and evaluation by finding the better effective solution in the... More 

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed July 14, 2016 via mobile

Stay from 9-11 July 2016 in 4th fl, with room type deluxe ocean view. Overalls Need Improvement Comment: - Check in Services: Need urgently improvement (it takes 3 hour to have my room key from 1pm-4pm, even though i have been settlement my booking from 1 week before staying); - Security for 4-5star hotel: Need improvement (Feel unsafe stay in... More 

Helpful?
Thank AntoReview24
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Mr. AntoReview24, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you for your kind feedback. We are apologetic to find out that during your stay here the level of our service was less than satisfactory. We have shared your concerns regarding the long check-in process with the Front Office Manager and Team. They will review it for... More 

Jakarta, Indonesia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2016

we booked 2 nights at lebaran holidays last week, overall service are good, all staff are friendly, though we need to wait our room ready until around 5 pm because of peak seasons, but staff assistance quite good. they prepared waiting rooms with snack for all the guest. they also provided station for children station at buffet breakfast, nice!!!..but for... More 

Helpful?
Thank leony k
MCCAncol, Quality & Attitude Manager at Mercure Convention Center, responded to this review

Dear Leony K, Warmest greetings from Mercure Convention Center, Ancol - Jakarta! Thank you so much for sharing the positive feedback regarding the breakfast for children, staff friendliness and hospitality in delivering the service that were up to your expectation. However, our sincere apology for the room condition. For the time being our hotel is still successively reconstructing in all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

816 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (458)
Viewed
Pool/Beach Area (41)
Viewed
Dining (17)
Viewed
Room/Suite (92)
Viewed
View from Room (29)
Viewed
Bathroom (28)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (59)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (187)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Amenities (20)
Viewed
Deluxe Ocean Room (25)
Viewed
Executive Room (25)
Viewed
Grand Deluxe Room (23)
Viewed
Pelangi Suite (49)
Viewed
Pool (11)
Viewed
Dining (43)
Viewed
Royal Suite (68)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (73)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (22)
Viewed
Business Center/Function Rooms (8)
Viewed
Dining (9)
Viewed
Family/Play Areas (1)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jakarta hotels
Putri Duyung Ancol
#207 of 419 in Jakarta
3.5 of 5 stars 96 reviews
Show Prices
Show Prices
Show Prices
Sawah Besar
Swiss-Belhotel Mangga Besar
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Mercure Convention Center is the International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20-minute drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 2,000 seating capacities. ... more   less 

Additional Information about Mercure Convention Center

Address: Jln. Pantai Indah | Ancol Jakarta Baycity, Jakarta 14430, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $47 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Convention Center 4*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotwire, Hotels.com, Travelocity, Odigeo, Agoda, Orbitz, ACCOR and HotelTravel.com so you can book your Mercure Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Mercure Hotel Jakarta
Accor Convention Centre Ancol
Hotel Style:
#2 On the Beach Hotel in Jakarta
#52 Spa Hotel in Jakarta
#73 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay