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Hotel Gran Mahakam Jakarta

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Hotel Gran Mahakam Jakarta
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454 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Canberra, Australia
Reviewed 2 days ago NEWvia mobile

Located in a pleasant district - a park and street life not far away - this hotel provides very friendly service, comfortable rooms, attractive reception area, relaxed dining places and a good breakfast. It is not super luxurious, but a quietly stylish place - a comfortable place to stay and a good base in Jakarta, a city offering more attractions...

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Helpful?
Thank anthony m
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear anthony m, Warmest Greetings from Gran Mahakam Hotel! Thank you for taking your time to share this nice experience during your recent stay. We are really appreciate it. Your compliment in regards with the strategic location surrounded by the park and street life, friendly service, comfortable rooms, attractive reception area, relaxed dining places, good breakfast, stylish place, and all...

Singapore
Reviewed 3 days ago NEW

I had high expectations due to the hotel's reputation and the relatively high rates. However some basics are not done well. Internet drops every 15 minutes. The lift had problems reading room key access but they don't tell you in advance. You have to go to the reception before they hand you an extra access card. This is hardly good...

Review collected in partnership with this hotel
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Helpful?
Thank Wendy T
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Wendy T, Warmest Greetings from Gran Mahakam Hotel, Thank you for taking your time to give us the feedback, as it allows us to improve our service. We note with regret your comment regarding the internet as well as the lift. We concern with your experience and kindly rest assured that we take this issue very seriously. Your feedback...

Palm Springs, California
Reviewed 4 days ago NEW

This was our third stay at the Gran Mahakam. Each time we have found the service to be consistently excellent. The staff is friendly and will try and accommodate any need. DON'T skip the breakfast buffet.

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Helpful?
Thank StevenL225
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear StevenL225, Warmest Greetings from Gran Mahakam Hotel! Thank you for choosing our hotel for your third stay and we delighted to know that you enjoyed our facilities and service. As a 5 - star boutique hotel, we provide the hospitality and excellent service to all of our guests, to make sure that only flawless service delivered to the guests....

Jakarta, Indonesia
Reviewed 5 days ago NEW

Jakarta is full of overpriced, rundown business hotels with bad service and barely edible food. The Gran Mahakam is a welcome change; a clean, friendly boutique hotel with lots of attention to details that most other hotels wouldn't even think of.

Review collected in partnership with this hotel
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Helpful?
Thank I6248ICnathanh
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear I6248ICnathanh, Warmest Greetings from Gran Mahakam Hotel! Thank you for taking your time to write and share this nice review regarding your current stay. We really appreciate it. Your compliments regarding our facilities and services; a clean and friendly boutique hotel with lots of attention to details, have been shared to our entire team. We look forward to welcoming...

Denpasar, Indonesia
Reviewed 6 days ago NEW

We stayed here for one night to attend a wedding party in January 2017, and we definitely enjoted our stay. Classic architecture and decor, and even though this hotel was opened in the 90s the room we stayed look like still new. Breafkast buffet was great, and so does the buffet during the wedding party. Staffs are very friendly and...

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Helpful?
Thank IvanAditia96
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear IvanAditia96, Warmest Greetings from Gran Mahakam Hotel, Thank you for your lovely review; we were delighted to find that you had such a great experience during your stay at our Hotel. The classic architecture and decor, great breakfast buffet, as well as our friendly staff, those are provided to all our guests to make them feel like home. Thanks...

Jakarta, Indonesia
Reviewed 1 week ago

Breakfast were great, and all the hotel compliments and strategic location and then the room ambience is classical i love it. The springbed are really good. Hotel services and hotel crew are excellent too

Review collected in partnership with this hotel
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Helpful?
Thank annisaviea
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear annisaviea, Warmest Greetings from Gran Mahakam Hotel! Thank you for your 5 - star review regarding your current stay. We delighted to know that you enjoyed your stay and impressed with our facilities and services. The breakfast, hotel compliments, strategic location, a classical room ambience, the spring-bed, as well as our hospitality; those are provided to all our guests...

here
Reviewed 1 week ago

We totally enjoyed our stay at the hotel. Every one we dealt with was extremely friendly and made our stay very enjoyable. We used the pool, spa and sauna. The therapist was great, giving an unforgettable relaxing experience. The buffet breakfast was a great start to the day with a super selection of tasty foods.

Review collected in partnership with this hotel
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Helpful?
Thank chip123Here
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear chip123Here, Warmest Greetings from Gran Mahakam Hotel! Thank you for your feedback and for taking your time to share your nice experience during your current stay at our Hotel. We delighted to know that you enjoyed your time and impressed with our service and facilities. Your compliments have been shared to our team and we look forward to welcoming...

Jakarta
Reviewed 1 week ago

That was a great experience when i went there. My feedback is only for the swimming pool. The size of swimming pool was not really proper for adult person because was too small. Hopefully in the futher you can provide it better. Success always!

Review collected in partnership with this hotel
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Helpful?
Thank 782niaq
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 782niaq, Warmest Greetings from Gran Mahakam Hotel! Thank you for your review and for staying with us. We really appreciate your feedback as it allows us to improve our service and facilities. We note your comment regarding our swimming pool and have shared it to our team. We look forward to welcoming you again in the near future and...

Kuala Lumpur
Reviewed 2 weeks ago

This was a business trip and the hotel was just right, as all I needed was a good room, food and Internet access. The Mahakam is real comfortable and I could stay for a month. The staff are courteous, knowledgeable and efficient.

Review collected in partnership with this hotel
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Helpful?
Thank hughyeomans
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear hughyeomans, Warmest Greetings from Gran Mahakam Hotel! We delighted to receive your review regarding your current stay at our hotel. Your compliments about our room, food, internet access, as well as our courteous, knowledgeable and efficient staff have been conveyed to entire team; and we are looking forward to welcoming you again in the near future! Best Regards, Frieda...

Midland, Canada
Reviewed 2 weeks ago via mobile

This was my third time at this hotel, and it is my favourite one in Jakarta. The managers Lenny Avianti, and Andrii were as usual very efficient and friendly. 2 of my daughters and a friend joined me on this trip, and we all enjoyed the excellent meals served at the hotel. Especially scrumptious was the black pepper beef...

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Helpful?
Thank Ventje-Andre
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Ventje-Andre, Warmest Greetings from Gran Mahakam Hotel! We delighted to receive your feedback regarding your current stay with you family. We are happy to know that you had a wonderful stay with us. Your compliments in regards with our service from Ms. Lenny Avianti and Andri, as well as the excellent meals especially our black pepper beef, have been...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Sushi, Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Jl. Mahakam I no.8, Blok M, Jakarta 12130, Indonesia
Location: Indonesia > Java > Jakarta > Kebayoran Baru
Price Range: $104 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#25 Spa Hotel in Jakarta
#36 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Gran Mahakam Jakarta staff and other travelers.
2 questions
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Colombo, Sri Lanka

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Questions? Get answers from Hotel Gran Mahakam Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Elevators can be quite long to wait when there's an event.”
 of 5 bubbles IvanAditia96, 6 days ago | Read review
“I don't think you can go wrong since all the rooms seem special!”
 of 5 bubbles janesS6848MZ, Nov 19, 2016 | Read review
“Aim for a higher floor if you're a light sleeper.”
 of 5 bubbles Zanlan, Sep 3, 2016 | Read review
“Near by the swimming pool”
 of 5 bubbles Im9388, Aug 17, 2016 | Read review
“The rooms facing south have a better view”
  • Bathroom
  • The room with floor to ceiling windows
 of 5 bubbles 254franzk, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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