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Hotel Gran Mahakam Jakarta

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Hotel Gran Mahakam Jakarta
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407 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Chiba, Japan
1 review
4 of 5 stars Reviewed 4 days ago NEW

I always went cafeteria to take breakfast at 6:30-7:00 AM. reception staff escorted to table only one time during my 7 days staied and table also not clear. Most of foods remaiins are almost empty.Nobody control at cafeteria. I request to take care cafeteria control .

Review collected in partnership with this hotel

Helpful?
Thank morimasaa2016
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm Greetings from Hotel Gran Mahakam, Jakarta - Indonesia. First of all we would like to thank you for your continuous support towards Hotel Gran Mahakam Jakarta. We would like to convey our sincere apology for the unpleasant service in Hotel Gran Mahakam. I have immediately informed the concern department heads about this improper service and some necessary... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

* 4 star quality finish & cleanliness: fully renovated building and rooms with classic, old world charm. Surrounded by restaurants and very close to the Block M shopping centre. * Excellent value. I would return to this hotel for personal travel. * Safe and secure: controlled entry of both vehicles and people * Staff and management were most welcoming, courteous,... More 

Review collected in partnership with this hotel

Helpful?
Thank Ronaldo C
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for valuable time to express your review on TripAdvisro concerning Hotel Gran Mahakam service. Your comments are very important to us and we thank you for your kind contribution. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed as a family of 4 in 2 connecting double rooms. It's the second time we have stayed here and we love it. Beautiful interiors, clean rooms and warm, friendly staff. We don't normally eat at hotels but it is truly a highlight here. Few cons, small boutique rooms. Had to reconnect to wifi each time. Gym not great.... More 

Review collected in partnership with this hotel

Helpful?
Thank shanek128
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for taking your time to write this review on TripAdvisor regarding your experience stay with Hotel Gran Mahakam. Its such a honor for us to serve you and family during the stay. We are glad to know that you are satisfied with our services and love the taste of our Indonesian food at Le Gran Cafe.... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff here are an excellent representation of the people of Jakarta themselves - they are relaxed, polite and very accommodating. In the three days staying at this hotel I have yet to see a member of the staff looking sour or even indifferent when approached by a hotel guest. And that's a huge plus. While some may consider the... More 

Helpful?
Thank Zanlan
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for your valuable time to express this review on TripAdvisor regarding your experience stay with us. Its such a honor for us to serve you and glad to know that you had a great stay with us. Hotel Gran Mahakam is a Boutique Hotel with European baroque façade, with detailed ornaments in semi classic style. We... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel staff is kind and hotel interior is authentic. Various kind of food for break fast gave me energy. View from swimming pool is so nice. So it must be better to use the pool for your relaxing. Enjoy the stay!

Review collected in partnership with this hotel

Helpful?
Thank noriakim479
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for taking your time to write this review on TripAdvisor. Great to know that you enjoyed your stay and the breakfast as well. Hopefully you had a nice time in Jakarta. We are looking forward for your next visit to Jakarta! Best regards, Frieda Tampubolon Resident Manager More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

Good hotel with very helpful staff. Comfortable amenities in the room and great service. The gym is not up to date with other hotels - its a very small and low celing room, not that much equipment either. The pool is nice but small, there are no umbrellas - so if you want shade they have to move the sunbed... More 

Review collected in partnership with this hotel

Helpful?
Thank businesstraveller506
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for your review on TripAdvisor regarding your experience stay with Hotel Gran Mahakam, we appreciate your time. We will take note of your input regarding the gym and swimming pool to the management. Hopefully your stay was great with us and we are looking forward to welcome you back soon at the next visit. Best regards,... More 

Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Gran Mahakam has the most romantic hotel decoration. Thats why I pick this hotel as my wedding room in 2013. So every time we celebrate our wedding anniversary, we will make a reservation to this hotel. Never get bored with this hotel... :) When you step in to the lobby you will feel like in another country.. everything is classic... More 

Helpful?
Thank Paramitha P
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Happy Wedding Anniversary from Hotel Gran Mahakam! Thank you for your time to write this review on TripAdvisor sharing about your experience stay on your wedding anniversary, it is a honor for us to serve you on your special day celebration. We will take note of your input regarding the breakfast and thank you for your kind contributions... More 

Surabaya, Indonesia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Walked arround at JCC Ballroom to see wedding expo which have followed by top hotels and EO in Jakarta. I spent my time more than 4 hours to see arround and one of the booth that stole my attention was booth from Hotel Gran Mahakam. The creativity to create decoration was amazed and made it different with others. Combination flowers... More 

Helpful?
Thank Andakri
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for your time to express this review on TripAdvisor and beauty pictures from the Hotel Gran Mahakam's stand. Glad to know that you like our booth decoration at Jakarta Wedding Festival which is we made the flower from paper and we are also nominated as one of the best stand design. Looking forward to see you... More 

Amsterdam, The Netherlands
Level Contributor
102 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 24, 2016

The hotel is a bit outdated, but nice and friendly. The staff is very polite, friendly and helpfull. The swimmingpool is not very big, but sufficient to have a nice swim. The rooms are not very large but the bed is nice. I would come back.

Helpful?
Thank Jan L
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for your time to write this review and we appreciate your input regarding Hotel Gran Mahakam services. We hope you had a great experience stay with us and looking forward to welcome you back soon. Best regards, Frieda Tampubolon Resident Manager More 

Millbrae, California
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 22, 2016

I come to Jakarta several times a year on business and the Gran Mahakam is my home away from home. The room is always clean, comfortable and welcoming. The staff always treats me like family and the food and drink are just what I need after a long day. I always ask my company to get me a room at... More 

Helpful?
Thank Mel P
GranMahakamHotel, Resident Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Guest, Thank you for your review on TripAdvisor about your stay experience and thank you for choosing Hotel Gran Mahakam as your second home to stay during your visit to Jakarta, it is a pleasure for us to serve you and make you feel comfortable while away from home. We are glad to know that your enjoy our service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Sushi, Asian, Indonesian, Halal, Japanese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Jalan Mahakam I No.8, Blok M, Jakarta 12130, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $112 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#27 Spa Hotel in Jakarta
#40 Luxury Hotel in Jakarta
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