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Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
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421 Reviews from our TripAdvisor Community

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Showing 280: English reviews
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel location is strategic and the rooms were clean. The hotel staff was very friendly and always ready to help. The main thing in our opinion is a good hotel service. Staff's service was come from the heart. We are very pleased and satisfied.

Helpful?
Thank shafainayatullah
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Shafainayatullah, Thank you very much for such a detailed review you posted on Trip Advisor in regards to your stay with Mercure Jakarta Kota. I am happy to know that you find your stay with us enjoyable and thank you for your positive comments about our service. We keep on improving our service in order for a customer like... More 

Jakarta
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 15, 2016

I had stay for just one night for business purpose. At the first sight, I could agree that the hotel looked a bit dull and out-dated especially in the lobby area but I found the service from the staff was truly come from their heart. Room was clean and tidy, quality of the room service meals were also good. Overall... More 

Helpful?
Thank RioTirta
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Rio Tirta, Thank you very much for such a detailed review you posted on Trip Advisor in regards to your stay with Mercure Jakarta Kota. I am happy to know that you find your stay with us enjoyable and thank you for your positive comments about our service, food and facilities. We keep on improving our service as well... More 

1 review
5 of 5 stars Reviewed June 10, 2016

I've stayed in Mercure Jakarta Kota three times now and I was pleasantly satisfied every time. In short, it'll be difficult to find the amenities available here for this price. The rooms are huge, as mentioned by many others, with a great view of the city. The housekeeping seems efficient as the bathrooms were quite clean, despite the fact that... More 

Helpful?
Thank Sheshadri S
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Sheshadri S, Warmest greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you found overall stay was enjoyable. I certainly... More 

Jakarta
1 review
2 of 5 stars Reviewed May 30, 2016 via mobile

I was stayed only one night,,but i'm not found slipper, any little spot on the bed sheet, check in process its too long ( 15 minutes ) and expensive price for old hotel. You need more improvement for your staff.

Helpful?
Thank Rizki A
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Rizki A, First and foremost I would like to thank you very much for your patronage at Mercure Jakarta Kota and for taking your precious time to share your feedback with us. It is through valuable feedback such as yours that we are able to continuously improve our standards. I do regret hearing your unpleasant experience while checking in... More 

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Jakarta, Indonesia
Level Contributor
522 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
4 of 5 stars Reviewed May 14, 2016

This is New Hotel and located at the central part of the jakarta. Nice location with good room and service. They have the well known property the name is Chandranaya, while we stay here we can visit the chandranaya building. The Room not so big but worth to stay here because it's near to everywhere.

Helpful?
Thank Ferry_Kasenda
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Bp Ferry_Kasenda, Warm greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you have an enjoyable stay in our hotel.... More 

A TripAdvisor Member
4 of 5 stars Reviewed April 23, 2016

Nice place around Mangga Besar. Pleasant reception. However the amount required as security deposit is higher than my total days of stay. Internet service speed was excellent compared to last time. Guess they upgraded their Wifi infra structure. Webpages namely youtube and gmail was instantaneous.

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Valued costumer, Warm greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive the positive feedback and I am delight to learn that you have enjoy some improvements on the internet access and the... More 

Malaysia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 16, 2016

Overall very nice stay at Novotel Mangadua. Good location. Super friendly staff service helpful and friendly . Only my comment the breakfast is not as good as my past visit interm of taste and food varieties. The pool is gorgeous and great pool area

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tajuddin H
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Bp Tajuddin H, Warmest greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you found overall stay was enjoyable. I... More 

Lisbon, Portugal
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 29, 2016

I have been staying at this hotel for many years and its getting old very fast. The carpet in the room was full of stains and looked so dirty. The toilet a piece of museus. The breakfast deserves that name for indonesian food since almost no western items. A hotel to avoid. recently Accor opened 3 hotels near by:one Grand... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Pena18
Mercure J, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pena18, First of all thank you for your trust choosing Mercure Jakarta Kota for your accommodation. We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $37 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotwire, Priceline, Hotels.com, Booking.com, Travelocity, Agoda and HotelTravel.com so you can book your Mercure Jakarta Kota reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#40 Spa Hotel in Jakarta
#57 Luxury Hotel in Jakarta
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