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Mercure Jakarta Kota

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Mercure Jakarta Kota
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428 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I had an stayover in Jakarta. The Mercure Hotel was convenient with a good location. Not too far from the airport and close too the city centre. I did not use the facilities except the restaurant (Dinner & breakfast) which was good, the staff had a high standard of friendliness. The public areas were clean. The room was good, the... More 

Helpful?
Thank Nick K
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Nick K, Thank you for sharing your feedback. I do regret that your recent stay with us less than perfect. I have also noted on your comment on the cleanliness of bathroom. Allow me to ensure you that the matter of your concern have been addressed to our respective division managers and corrective actions are in place to... More 

Batam, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was very nice...the ambience of the hotel was good. Also not very fat from the airport and has strategic position..the employee are very friendy..always smiling even i checked in very late they're keep hel me..thank you for the hospitality.. Regards, Febri

Helpful?
Thank febriciihuy
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Ms. Febri, We appreciate very much your comments on Tripadvisor regarding your stay at the Mercure Jakarta Kota. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank... More 

Singapore, Singapore
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Gym floor was being worked on during the 9 days I was there with petroleum distillate odor. Wish gym users wouldn't blast disco music so loud - couldn't hear my ipod! Somedays breakfast items slow to be replenished after mass crowds of tour groups passing through staying one night.

Review collected in partnership with Accorhotels.com

Helpful?
Thank fatvette123
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr Farvette123 Warms greeting from Mercure Jakarta Kota It is always delighting to receive your feedback, My team and I truly appreciate your generous feedback on our gym condition and breakfast service. However we are really sorry for the inconvenience. Once again thank you for your feedback and we look forward to welcoming you back in the near future... More 

1 review
5 of 5 stars Reviewed June 23, 2016 via mobile

The hotel location is strategic and the rooms were clean. The hotel staff was very friendly and always ready to help. The main thing in our opinion is a good hotel service. Staff's service was come from the heart. We are very pleased and satisfied.

Helpful?
Thank shafainayatullah
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Shafainayatullah, Thank you very much for such a detailed review you posted on Trip Advisor in regards to your stay with Mercure Jakarta Kota. I am happy to know that you find your stay with us enjoyable and thank you for your positive comments about our service. We keep on improving our service in order for a customer like... More 

Jakarta
Level Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2016

I had stay for just one night for business purpose. At the first sight, I could agree that the hotel looked a bit dull and out-dated especially in the lobby area but I found the service from the staff was truly come from their heart. Room was clean and tidy, quality of the room service meals were also good. Overall... More 

Helpful?
Thank RioTirta
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Rio Tirta, Thank you very much for such a detailed review you posted on Trip Advisor in regards to your stay with Mercure Jakarta Kota. I am happy to know that you find your stay with us enjoyable and thank you for your positive comments about our service, food and facilities. We keep on improving our service as well... More 

1 review
5 of 5 stars Reviewed June 10, 2016

I've stayed in Mercure Jakarta Kota three times now and I was pleasantly satisfied every time. In short, it'll be difficult to find the amenities available here for this price. The rooms are huge, as mentioned by many others, with a great view of the city. The housekeeping seems efficient as the bathrooms were quite clean, despite the fact that... More 

Helpful?
Thank Sheshadri S
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Sheshadri S, Warmest greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you found overall stay was enjoyable. I certainly... More 

Jakarta
1 review
2 of 5 stars Reviewed May 30, 2016 via mobile

I was stayed only one night,,but i'm not found slipper, any little spot on the bed sheet, check in process its too long ( 15 minutes ) and expensive price for old hotel. You need more improvement for your staff.

Helpful?
Thank Rizki A
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Rizki A, First and foremost I would like to thank you very much for your patronage at Mercure Jakarta Kota and for taking your precious time to share your feedback with us. It is through valuable feedback such as yours that we are able to continuously improve our standards. I do regret hearing your unpleasant experience while checking in... More 

Travelers are raving about these Jakarta hotels

Jakarta, Indonesia
Level Contributor
524 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
4 of 5 stars Reviewed May 14, 2016

This is New Hotel and located at the central part of the jakarta. Nice location with good room and service. They have the well known property the name is Chandranaya, while we stay here we can visit the chandranaya building. The Room not so big but worth to stay here because it's near to everywhere.

Helpful?
Thank Ferry_Kasenda
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Bp Ferry_Kasenda, Warm greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you have an enjoyable stay in our hotel.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Location: Indonesia > Java > Jakarta
Price Range: $41 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#41 Spa Hotel in Jakarta
#59 Luxury Hotel in Jakarta
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