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Ibis Jakarta Mangga Dua Hotel

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Ibis Jakarta Mangga Dua Hotel
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341 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2016

Had stayed here three times in my numerous travelling to Jakarta. Nearby the famous Mangga Dua Shopping area. The night market just around the corner. Lots of shops and shopping mall where you can always find various kind restaurant and fast-food. Always looking forward to come again the next visit to Jakarta.

Helpful?
1 Thank Izenan B
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Sir/Madam, Thank you very much for taking time to tell us about your experience stay at the ibis Jakarta Mangga Dua. It is always a pleasure to receive positive feedback / any comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

2 reviews
4 of 5 stars Reviewed June 14, 2016

My friend and I stayed there for 3 days during our business trip. We had a very nice stay. Room was always clean. The hotel was situated at a calm neighbourhood and I slept very well at night. The people working there were very friendly. I would also advise couple to stay there but I don't know if they have... More 

Helpful?
Thank Jaspal P
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/s Jaspal, Thank you for taking time to send us a feedback / comment to share your experience regarding your stay at Ibis Jakarta Mangga Dua, it's our pleaseure for receive any comments/feedback about our service at Ibis Jakarta Mangga Dua. Has become of our responsibility to always provide the best service to all our guests who stay at... More 

Jakarta, Indonesia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 2, 2016

I had business meeting here. The service was late, perhaps because the staffs work for a very long hour or perhaps because the location of kitchen is far away from meeting room, i'm not sure. So we get a late lunch and my guests had to wait for another moment to eat because of lack of dining utensils. Just make... More 

Helpful?
Thank NiekeWibowo
Ibis Jakarta M, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/s. Nieke Wibowo, Thank you for taking the time to tell us about your experience at the ibis Jakarta Mangga Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

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Jakarta, Indonesia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

This hotel needs renovation badly. The rooms and furnitures are tired. One of the room's AC is broken. It made a loud noise and was not cold at all. We found the problem at midnight. The rooms have no carpets yet smells damp. On the second thought, forget renovation. Have it demolished.

Helpful?
1 Thank Winston_Setiawan
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr. Winston_setiawan, Thank for Staying at Ibis Jakarta Mangga Dua and sharing your feedback with us. I deeply apologize for the unconvinience stay at our property and I assure you that we are striving to improve our facilities and services. In the meantime we are willing to inform you that we have been working on room renovation and we... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed December 30, 2015

When we arrived at the hotel, there was no one to greet us and our check in was not handled promptly. The front desk personnel was not friendly and did not even greet us when we check in. The room lighting was dim and dark. We called the housekeeping four times but there was no one answering the phone. We... More 

Helpful?
4 Thank shirleytyd
Jakarta, Indonesia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 23, 2015

As a hotel who has brand, I think this hotel can start doing renovations. The room look old and all the lights in the room is yellow. Unfortunately also when we came down for breakfast at 8 am much food is empty. But as far as we stay in the hotel we were quite comfortable.

Helpful?
Thank Hesta H
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr/Mrs Hesta H, We thank for your concern related to our property. We happily that we had done some renovation in our guest rooms and we are still working on it. Meanwhile, we do apologize for the unconvinience related to Our breakfast was empty and I took this as serious action to be done on my F&B team. We... More 

Bali, Indonesia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

This is my second visit during year. I had come back for business reason this month. Check in after mid flight with express check in, less staff avail in night, room clean, spacious in their business class hotel, with standard room facility. Only wifi connection not work properly sometime. Good location in north of Capital city, close to shopping area... More 

Helpful?
Thank komangsudirga
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Bapak Komang Sudirga, Thank for visiting back us at Ibis Jakarta Mangga Dua and sharing your feedback about hotel hotel. Our Hotel is located among the Shopping center and can be reached by walk only 5 minutes. As Ibis Brand we have a multiskill employees incharge in night shift to fullfill guest request and we have re-train our employess... More 

1 review
5 of 5 stars Reviewed October 29, 2015

The hotel located a bit hiding from the main street but easy to find due to very close to shopping centre ITC pasar pagi. The hotel is a bit old but convinience so far, breakfast is mostly on indonesian cuisine.

Helpful?
Thank Hasanuddin B
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Bapak Hasanudin B, It's always pleasure to get positive feedback from our customer and We would like to thank for your time to share your review related to our hotel premises. I will share your review to our team member to ensure we keep in track providing an excellent service. Looking forward welcoming you back in our property. Best... More 

Brunei Darussalam
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 20, 2015

Friendly staff, cozy room. It's a satisfying staying simply because for the money you pay. These days one of the most important facility is wifi, and the hotel mentioned free wifi throughout the building. This was not the case, wifi network was down 2/3 of our stay. However it was consistently working in the lobby. The other let down was... More 

Helpful?
Thank rajeev_cri
ibismanggadua, General Manager at Ibis Jakarta Mangga Dua Hotel, responded to this review

Dear Mr Rajeev_cri, Warmest Greetings from Ibis Jakarta Mangga Dua. Thank for staying at Ibis Jakarta Mangga Dua and sharing your feedback during your stay with us. I trully understand that it was not convinience related to our Wifi service, what I can explain now we had improve the speed of our internet from 1 mb to 3 mb per... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Strategically located in the heart of Jakarta’s Chinatown district, Ibis Hotel offers 202 well-furnished rooms within easy access to shopping and entertainment areas. It is a 5-minute walk from Mangga Dua Mall and Stasiun Kota Train station. Ibis Mangga Dua is a 30-minute drive from Soekarno Hatta International Airport, while the Jakarta International Trade Center is just 3 minutes away. Rooms at The Ibis Mangga Dua offer spacious interiors with hardwood floors and private bathrooms. They are equipped with satellite TV and tea/coffee making facilities. The hotel provides Wi-Fi hotspots in public areas for guests’ convenience. They can also enjoy relaxing massages on site. Other facilities at The Ibis include a restaurant that serves a local buffet spread. It also has a 24-hour bar. ... more   less 

Additional Information about Ibis Jakarta Mangga Dua Hotel

Address: Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia
Location: Indonesia > Java > Jakarta > Sawah Besar
Price Range: $33 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Jakarta Mangga Dua Hotel 3*
Number of rooms: 202
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