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Keraton at The Plaza, a Luxury Collection Hotel

564 reviews
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Traveler (555)
Room & Suite (321)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from Keraton at The Plaza, a Luxury Collection Hotel
Special Offer: SPG® Member Rate
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Reviews (564)Write a Review
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All reviewsplaza indonesiabutler servicefloor to ceiling windowsfavorite musicconnected directlyspg platinumluxurious experiencehigh end shopping mallworking areaindoor poolgrand deluxelate checkrain showerdirect accessspacious roomshuge bathroomin room dining
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101 - 105 of 501 reviews
Reviewed April 11, 2017

One of the finest luxury hotels which is located in Central Jakarta close to all main attractions. Hotel rooms are large with a floor to roof windows offering breathtaking view of Jakarta skyline. Very attentive staff. This hotel is located next to two large Malls...More

Thank Haribean
Response from stephan s, General Manager at Keraton at The Plaza, a Luxury Collection HotelResponded April 13, 2017

Dear Haribean, What a wonderful headline and feedback. The entire Team says Thank You and we all hope you will stay with us again. Regardless if you intend to go shopping in the malls nearby or if you again just would like to enjoy the...More

Reviewed April 2, 2017 via mobile

i was staying with my nephew and the experience was totally amazing. their butler service and their premium product are the keys. staff are polite, friendly and attentive. the restaurant food is OK but the service was perfect. the restaurant ambience looks outdated. overal stay...More

Thank yubo83
Response from stephan s, General Manager at Keraton at The Plaza, a Luxury Collection HotelResponded April 3, 2017

Dear yubo83 and nephew, What an amazing compliment and thank you very much for taking the time to post your experience and the ultimate rating of 5 stars. We are glad to learn that you both had an enjoyable and memorable stay and like our...More

Reviewed March 31, 2017

Concluded a 2-night stay here recently, and it was mediocre. Upon arrival, hotel security did a good job in screening our ride, the personnels were courteous and prompt in their job. However, it took a few moments for staff to realise that we were gonna...More

Thank Jclia
Response from stephan s, General Manager at Keraton at The Plaza, a Luxury Collection HotelResponded April 1, 2017

Dear Jclia, With deep regret we read your feedback about your recent stay at Keraton at The Plaza and me personally on behalf of the entire team would like to apologize for the shortcomings in service and the unprofessional handling of your requests. Thank you...More

Reviewed March 27, 2017 via mobile

My Husband and I stayed at the Keraton at the Plaza, Jakarta over the weekend recently. It was our first time staying in the SPG Luxury brand property. We were satisfied with the property and services generally. I particularly liked the well- laid out bath...More

Thank dusunlass
Response from stephan s, General Manager at Keraton at The Plaza, a Luxury Collection HotelResponded April 1, 2017

Dear dusunlass and husband, I do not want to miss an opportunity to personally thank you very much for taking the time to post your experience you encountered with your husband recently at Keraton at The Plaza. Beside all the very positive comments we seriously...More

Reviewed March 24, 2017

Recently we stayed at this hotel for a weekend after a business trip. The rooms are probably amongst the largest in Jakarta. Floor to ceiling windows, electrical blinds and day curtains and tons of space, indeed very unique rooms. But let's start from the beginning,...More

Thank Notsofar
Response from stephan s, General Manager at Keraton at The Plaza, a Luxury Collection HotelResponded March 26, 2017

Dear Notsofar, Thank you very much for your detailed review and taking the time to post your experience and feedback. We are all glad you had a memorable stay over a well deserved weekend after a business week and enjoyed our facilities in combination with...More

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Traveler (555)
Room & Suite (321)
Dining (107)
Pool & Beach (32)
Hotel & Grounds (373)
Bathroom (61)
Business Center & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
$203 - $294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Jakarta
#4 Family Hotel in Jakarta
#5 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$203 - $294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Jakarta
#4 Family Hotel in Jakarta
#5 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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