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BEST WESTERN Mangga Dua Hotel and Residence

Booking.com$38*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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BEST WESTERN Mangga Dua Hotel and Residence
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246 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Bandung, Indonesia
Reviewed 4 days ago NEW

Recently, I used to stay in Jakarta and noticed there's a promo for BW Member. Rp.300k/night with maximum stay 2 night only. But it was really cheap with the whole facilities. The promo price is only until 30 June 2017 (If I wasn't mistaken). For the facilities Room: Clean, fast wifi connection (I used to update my whole apps in...

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Helpful?
Thank azhariharris
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr Azhari, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. And We deeply apologize too for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Just to share that my stay at this hotel is can be catagorize as a good stay. Staff considerably friendly. The security was good. Reception even though need a bit of an eye contact however everything was superb. The restaurant food was good however variety need to be improve. The room on the otherhand was nice and clean. Smell good...

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Helpful?
Thank Kamarulzaman S
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Kamarul, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Jakarta, Indonesia
Reviewed November 21, 2016

They have Mongolian BBQ Night every Friday and Saturday Night. It is a great deals because we can eat everything for only Rp 135.000,-. I don't have to grilled meats by ourselves, they already got 2 chefs ready. I also enjoyed the night stay at this hotel. It was a good sleep. The bad things is only they got a...

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Helpful?
1Thank Lia H
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Lia, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Melbourne
Reviewed November 19, 2016

This hotel is situated near the shopping malls in Mangga Dua, but will require a short walk to get there. The rooms are adequate (but relatively small), with full bathroom, good selection of tv channels, king or double single beds, fast free internet, work desk area, in room tea/coffee, and excellent air conditioner. Breakfast is an Asian/Western mix with plenty...

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Helpful?
1Thank gibbo18
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Our Value Guest, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our...

Reviewed November 13, 2016

Good hotel, easy check in and check out process, nice breakfast and also delicious nasi goreng i ordered from room service. The room was clean and comfortable, I got great view from my room. The only problem i had was TV channel, suddenly lost the connection but that's ok not a big problem, you need to improve and maintain. Overall...

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Helpful?
Thank Bella R
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Bella, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Rotterdam, The Netherlands
Reviewed October 29, 2016 via mobile

Awesome hotel / visiting java Jakarta on my Indonesia trip and this was our first hotel in Jakarta! We felt so welcome! Rooms were so good, shower is very nice, food is so good and all the employees are super friendly!!! Really a recommendation !!!

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Helpful?
Thank bonivg
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Bonivg, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Kuta, Indonesia
Reviewed September 30, 2016

I can see the view was very nice because I stayed on the 31th floor . The breakfast was also very tasty for domestic tourists. The lounge is big and comfortable but my room is full of dust because we couldn't open the windows because of safety reasons. But so far I am satisfied with the service. Old but good.

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Helpful?
Thank Bayu K
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Bayu, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Bali, Indonesia
Reviewed September 28, 2016

Possibly the tallest building in Mangga Dua, we could see it from far away. We stayed 2 nights at the 31st floor so you can imagine how great the city view was, it was lovely but the problem was that the window in my room was locked, I notice the warning sign on the window but we booked 2 rooms...

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Helpful?
1Thank Diani W
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Diani, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Reviewed September 24, 2016 via mobile

Warm welcome from staff hotel Excellent service Nice sea view to Ancol Beach from my room Clean, comfort and cozy place even its under contruction Recommeded mongolian BBQ - one of best ever had Entertaining live music - I very like it Children friendly swimming pool

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Helpful?
Thank Inti P
GM-BWManggaDua, Front Office Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Inti P, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may...

Reviewed September 11, 2016 via mobile

It was one night stay hotel . It should be rated 3 stars . Very basic facilities . Poor breakfast not made for middle eastern or European guests . Not even value for many . The area around the hotel not safe at night . The room amenities Were so basic . The Fridge Was out of order . Staff...

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Helpful?
Thank khalid a
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Khalid, Warmest Greeting from BEST WESTERN Mangga Dua Hotel & Residence. We deeply apologize for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters to our attention and therefore giving us an opportunity to handle the situation better. After all As Our aim is to make the stay...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more   less 

Additional Information about BEST WESTERN Mangga Dua Hotel and Residence

Address: Jln. Mangga Dua Abdad No. 111, Jakarta 10730, Indonesia
Location: Indonesia > Java > Jakarta > Sawah Besar
Price Range: $41 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Mangga Dua Hotel and Residence 3.5*
Number of rooms: 168
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Hotel Style:
#69 Spa Hotel in Jakarta
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Mangga Dua Hotel and Residence staff and other travelers.
3 questions
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Questions? Get answers from BEST WESTERN Mangga Dua Hotel and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“31st-33rd floor is the best views”
620bayuk, Sep 30, 2016 | Read review
“Please noted the hotel often changed their wifi password every week.”
farhari83, Aug 31, 2016 | Read review
“you can choose super deluxe for low price and have a big size room”
Engkong, May 2, 2016 | Read review
“Rooms facing away from the northside are likely to have less noice from mosques”
peterfane, Mar 19, 2016 | Read review
“nice service”
fani15, Oct 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$38* /night
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Prices are for 1 room, 2 adults
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