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Ideally situated within Jakarta's Golden Triangle, Fraser Residence Sudirman Jakarta occupies one full tower of The Peak at Sudirman. Modern and airy, the 108 serviced residences offer ideal sitting to unwind, work or simply while away time with friends and family. Each of the generous...
All reviewsprivate liftwashing machinespacious apartmentliving roomkitchen equipmenttea making areasimilar propertiesnice kitchendeep bathproper serviceamazing place to stayemergency exitolympic poolservice liftsized poolbuilding next doornearby shopping mall
I picked Fraser Sudirman based on a family's recommendation. It was supposed to be a luxury holiday with my family at a highly recommended luxury hotel. Unfortunately, my experience with this hotel was not only disappointing but I'm appalled at the their attitude.
Response from Michael L, General Manager at Fraser Residence Sudirman JakartaResponded 6 days ago
Dear Ms. Non Zahriyah ,
We thank you for your constructive feedback during your stay with us early this year.
We have tried to reached you at several occasion at Australia telephone number today but the calls was directed to a voice mail.
Been here on December 2017 about 3 days 2 night for informal office meeting. Stayed at 3 bedroom & 2 bedroom residence. Located in the center of Jakarta Business district. The rooms are spacious, clean, tidy well equipped with all mods and cons like kitchenette....More
Response from Michael L, General Manager at Fraser Residence Sudirman JakartaResponded June 4, 2018
Dear Ms. Diswulandari,
Greetings from Fraser Residence Sudirman Jakarta.
Thank you for your valuable support and taking time to share your lovely experience with us here.
The pleasure is ours to have made your stay here a comfortable and enjoyable one. Your compliments to our...More
I have stayed in Fraser Hospitality back in 2015 and very satisfied with my stayed even though we’ve got issue while check in, I didn’t write my experienced at that time since the rest of the service during our stayed was excellent.
So I’m back...More
1 Thank loevita H
Response from Michael L, General Manager at Fraser Residence Sudirman JakartaResponded May 29, 2018
Dear Ms. Susanti,
Thank you for taking the time to share your valuable review.
We regret to the inconvenience occurred on your recent stay. We shall take note of your concerns and will make the necessary improvement in those aspects.
We hope this experience will...More
We loved the clean spacious area, kitchen supplies (microwave, big fridge, washing machine!) & living room. Kids LOVED the pool & playground. the people are nice & friendly. parking space needs a bit of improvement.More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Michael L, General Manager at Fraser Residence Sudirman JakartaResponded May 7, 2018
Dear Ms. Andrini,
Thank you for taking the time to share your feedback. We are glad to hear that your overall experience was pleasant.
We shall take note of your concerns and will make the necessary improvement in those aspects.
We look forward to seeing...More
We stayed with our friends in their corner 2 bedroom serviced apartment on the 25th floor for a couple of nights and were very impressed with the high quality of the renovation and furnishing. The Malin and Goetez bath supplies (soap/shampoo/conditioner etc) are our favourite...More
Response from Michael L, General Manager at Fraser Residence Sudirman JakartaResponded May 2, 2018
Thank you for your kind comments.
We are pleased to learn that you enjoyed your stay in Fraser Residence Sudirman Jakarta.
Thank you so much for your review. I am pleased to hear you enjoyed your stay with us. It's something our staff...More
Response from 762shintaw | Reviewed this property |
I took a taxi from the airport (SilverBird Taxi) and it cost me about IDR 280.000 (fixed rate and inclusive expressway ticket for a TOYOTA Avanza). The price varies depending on the type of car we choose.
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"the double bedroom is perfect for family with kids."