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Swiss-Belhotel Mangga Besar

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Swiss-Belhotel Mangga Besar
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363 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Singapore, Singapore
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice bed, spacious room, good view from high level, clean bathroom, friendly staffs, various food for breakfast, nice indoor pool, fast elevator. I would like to give 5 stars if the wifi signal as good as everything else. And please change the towel as well! The colour has turned to grey, it looks like 15 years old towel!

Helpful?
Thank purisu
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Pikuta, Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I am glad to hear that overall you was satisfied with your stay and that facilities met your needs and expectations. Your comment regarding the Wifi and the towel has been noted and taken to our consideration. Once again, thank you very much for your support to... More 

Melaka, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We love the food, we love the room in this hotel. Its very comfortable. The room is spacious and location is very near to Mangga Dua..Great Location! There are convenience stores nearby and the price is also affordable

Helpful?
Thank nursyuhada2015
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear nursyuhada2015 Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I am glad to hear that overall you was satisfied with your stay and that the hotel's location and facilities met your needs and expectations. Once again, thank you very much for your support to Swiss-belhotel Mangga Besar and we look forward to welcoming you back in... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

1. Food during breakfast is always empty with long refill times. Management doesn't manage, if you know you have a full occupancy then you manage the cooking and preparation of the food appropriately. And yes I've managed an F&B before with more people than this. Even the egg section ran out of omelette ingredients 2. Waiters are stupidly incompetent and... More 

Helpful?
Thank Andre I
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Andre I Thank you for your recent stay at Swiss-belhotel Mangga Besar Jakarta. We do apologize for all the inconveniences that you had during your stay with us. Your comment has been passed to the department concern for improvement. Once again, thank you very much for your support to Swiss-belhotel Mangga Besar and we look forward to welcoming you... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 2 nights for business purpose, I was happily tended to during my stay. My Room was spacious, clean and tidy. Breakfast was very good. Staff are friendly, And The hotel is in good location The only disappointed thing is the wifi just terrible.

Helpful?
Thank FitriAndah C
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear FitriAndah C, Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. Your comment regarding the Wifi has been noted and taken to our consideration, hopefully the next time you visit us this will not happen again. Thank you for comment concerning the friendly staff and the other services that you commented, which you feel, was to your... More 

Bandung, Indonesia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I'm staying in Swiss-Belhotel Mangga Besar last week for 3 days to enjoy my holiday. I booked superior room and once i arrived they give me free upgrade to Executive room which makes me happy. The room is sooo spacious and the bathroom is just breathtaking. I love every single details about the room. The big and clean bed. The... More 

Helpful?
Thank Budi P
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Budi P Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I am happy to hear that you feel the hotel is “Nice hotel with lots of plus point”, the breakfast is marvelous with lot of choices and you loved the dim-sum on the buffet. Your input regarding the WiFi which works so slow has been taken... More 

Colombo, Sri Lanka
2 reviews
5 of 5 stars Reviewed May 28, 2016

Very good place to stay in Jakarta. Value for money and excellent service. Really satisfied. All the shopping malls and relaxing areas are near by. Rooms are up to the standard. I was there in Jakarta for a business visit and could reach all the places very fast from the hotel. Specially to Jai expo. Staff was very friendly and... More 

Helpful?
Thank rasikagalhena
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear rasikagalhena Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I am glad to hear that overall, you was most satisfied with your stay and the facilities met your needs and expectations. Once again, thank you very much for your kind support to Swiss-belhotel Mangga Besar and we look forward to welcoming you back in the near... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed May 20, 2016

The entire hotel feel - oldish, dim, corridor smelt bad and no aircon, lounge area full of houseflies and mosquitoes. Located a distance away from eateries and mall. Gym was similarly bad, skip it. Spa area was decent. Staff service was not bad across all departments. Food from in-room, joe's grill, lounge and breakfast were ok.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank Staley1977
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Staley1977 Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. We do apologize for all the inconveniences that you had during your stay with us. Your comment has been passed to the department concern for improvement. Once again, thank you very much for your support to Swiss-belhotel Mangga Besar and we look forward to welcoming you back... More 

1 review
3 of 5 stars Reviewed May 20, 2016 via mobile

Nice view of jakarta when you are above 10th floor, cutie food but not so good in taste. One of the top dessert is here, they said, it was so nice but the problem is in the main food. Sometimes they give a fresh one but sometimes they dont. Clean and tidy. 3 for them

Helpful?
Thank pratiwi f
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear pratiwi f Thank you for your comments in regards to your recent stay. Your input regarding our food has been brought up to the department concern for improvement. Once again, thank you very much for your support to Swiss-belhotel Mangga Besar and we look forward to welcoming you back in the near future Regards, Rizal H. Sultoni More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016 via mobile

First of all, the parking area is small. When I enter the hotel lobby to check-in I feel kinnda hot, the AC isn't turned on I guess. Next the room is quite good, clean, and well equipped. There's good food near the hotel, but not by walking (5min with car) The breakfast okay, but some is not that good. If... More 

Helpful?
Thank Rezza L
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Rezza L Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. We do apologize for the inconveniences that you had during your stay with us regarding the AC. Your comment has been passed to the department concern to be followed up in order for this not to happen in the future. Once again, thank you for your... More 

Kuala Lumpur, Malaysia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

Just a day stayed into this hotel which recommended by local. Everything fine and staffs friendly. However, I just feel bed is a bit hard and I do not easy to sleep nicely. There is few mall and one Giant around and I have tried to take about 1 hr dinner into the mall which just walk within 5 minute.... More 

Helpful?
Thank ivanchan_27
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear ivanchan_27, Thank you for your comments in regards to your recent stay. Your input regarding the bed you felt was a bit hard has been taken to our consideration, hopefully the next time you visit us this will not happen again. Thank you for comment concerning that our staff are friendly Once again, thank you very much for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Swiss-Belhotel Mangga Besar is a 4-star international business hotel, we cater to the needs of business travelers and holidaymakers alike. 246 guestrooms that are furnished with all the modern amenities needs to make your stay with us a memorable and comfortable one. Strategically located on the doorstep of the prominent Mangga Besar and Mangga Dua area, we are close to both business districts and entertainment areas. ... more   less 

Additional Information about Swiss-Belhotel Mangga Besar

Address: Jl. Kartini Raya no. 57, Jakarta 10750, Indonesia
Location: Indonesia > Java > Jakarta > Sawah Besar
Price Range: $48 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Belhotel Mangga Besar 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Swiss-Belhotel Mangga Besar Hotel Jakarta
Hotel Style:
#36 Business Hotel in Jakarta
#42 Luxury Hotel in Jakarta
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