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Hotel Kuretakeso Kemang

Traveler (87)
Room & Suite (31)
Dining (12)

About

#145 of 562 hotels in Jakarta
Location
Cleanliness
Service
Value
One of the Kuretakeso Hotel Chain Group in overseas. Our Hotel is the first hotel in Jakarta with full Japanese concept as it’s directly managed by Kuretakeso Japan.
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Property amenities
Room service
Free parking
Free High Speed Internet (WiFi)
Spa
Airport transportation
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
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Room features
Air conditioning
Minibar
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33Reviews
1Q+A
3Room tips
Traveler rating
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Popular mentions
This hotel have japan style. Even they have mini onsen in their hotel . Room was clean and nice. The onsen is clean too even have disposable bra and underwear for women. They have unique wall beside mini library . Great hotel.
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Response from kuretakeso, Manajer Umum at Hotel Kuretakeso Kemang
Responded Apr 18, 2019
Dear Andika Putri Thank you for give review to kuretakeso kemang hotel , i am very happy to hear that you so love to stay with us your review so valuable for me to make our service better and better every day I hope you can come and stay with us again in the future with your friends or with your family Regards Rahmat Ridwansyah General Manager
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+1
I do have a decent stayed. Room and toilet is just nice and clean. The toilet bowl comes with Control which you can control the temperature of the seats. Breakfast served at the top floor. Japanese cum Indonesian cuisine. Tasted average.. just that the restaurant services need to be improved. As Japanese way of services is very particular in presentation and hospitality. Mistake that I found was like wrong tagging on the food, utensils not arranged accordingly.. and etc.. maybe the attendants are lack of training or experience. Another part of the hotel that I like is the Onsen. Small but good enough for hotel capacity. Bare in mind that the Onsen is closed in the afternoon. And reopen at 5 till 12. Starts from 6 am till noon.
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Response from kuretakeso, Manajer Umum at Hotel Kuretakeso Kemang
Responded Apr 4, 2019
Dear Jackoism Thank you for your honest feedback and I sincerely apologized for the inconvenience. The review about our hotel team has been made aware of your comment in order to make an immediate improvement. thank you for your comment about or onsen . We look forward to providing you with a much better experience in the future. Regards Rahmat Ridwansyah General Manager
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I stay here to for quick gate away. I took room with tatami, everything was nice until i found out the floor was made by gypsum, so it a bit noisy when someone walk on it. But i do like the onsen and the breakfast. Breakfast at top floor, very few choice of food, but it's ok. The onsen though placed at basement. Kind of difficult to find it. Overall, is a good hotel, but they have to expand and do some renovation to make it perfect
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Response from kuretakeso, Manajer Umum at Hotel Kuretakeso Kemang
Responded Mar 21, 2019
Dear Mr. Ken Thank you for your review about our hotel during your stay with kuretakeso hotel kemang jakarta , your comment very important for us to improve our service to our guest i am looking forward to see you again in the next stay with us and hope fully you can recommendation kuretakeso hotel to your partners and your family Regards Rahmat Ridwansyah General Manager
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+1
Currently soft opening when my visit for staycation during long weekend. This unique hotel offers the japanese zen living for every detail in my room. With affordable room rate, my room (deluxe) provided bathtub, luxury toilet, air purifier, big screen's smart tv, and clock alarm with bluetooth speaker. The room itself was not spacious enough, either the bathroom - but it was enough for just enjoying the room. The cleanliness - both of the room and bathroom were in top notch! Maybe because it is new during my visit, or maybe the management has brought the highest level on this aspect for their properties. The hotel building is small with limited car parking lots both in front of lobby area and basement. The lobby area is considered small but enough and beautiful. Staffs services given were profesional during my visit. Japanese speaker's staff is available by calling. The breakfast : unfortunetely, the food was very bad in tastes. Restaurant staff was lack of training and not confidence to facing me as the customer - maybe I've encountered with the trainee one. Overall, this unique hotel is offerring a great comfortable in Kemang area for those who looking for quite, hideaway, and serenity during their visits. Also very good choice for couples.
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Response from kuretakeso, Manajer Umum at Hotel Kuretakeso Kemang
Responded Mar 11, 2019
Dear Mr. Andik Thank you for your review during your stay with us at kuretakeso hotel kemang jakarta , your comment very important for us to make our service better and better every day , we welcoming you to come back and stay with us again in the future and we hope you can recommend our hotel to your bussiness partner and your family Once again thank you very much for the review Regards Rahmat Ridwansyah General Manager
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The staff were very helpful, Overall comfortable, strategic location and the staff were very helpful. Limited Parking Space. Everything was very good. Please keep up the service and will come back in the future
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Response from kuretakeso, Manajer Umum at Hotel Kuretakeso Kemang
Responded Feb 26, 2019
Dear Guest Thank you for give us review during your stay with kuretakeso hotel kemang jakarta your comment very important for us for make our service more better in the future Hopefully you can come and stay with us again in the future or recommend our hotel to your friends & family to stay with us Thank You Rahmat Ridwansyah General Manager
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PRICE RANGE
$43 - $51 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMampang Prapatan
NUMBER OF ROOMS
108
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